Based on 2 opinions finded in 1 websites
Based on 2 opinions finded in 1 websites
Nº 321 in 330 in Sevenoaks
Opinions
Absolutely shocking service. Ordered 3 pizzas on the app and when it hadn't arrived an hour and 20 mins later I called and was told my order had got lost as there had been a power cut (despite it being shown as out for delivery on the app and the power having been back on for an hour). I re-ordered over the phone but, despite being promised it was a priority, I still hadn't received anything 45 minutes later. I called the store and spoke to the manager who said the person answering the phone had only been there a week and didn't know what they were doing (who's fault is that??). I then asked to cancel and was told I had to wait 2-3 days for a refund even if I went to the store.
Tonylids . 2023-06-14
MORE AT TripAdvisor
if you like cold bland pizzas, then this is the place for you. Will never give Domino's my custom again.
DartfordBrains . 2021-11-19
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1 Opinions
I came across this establishment whilst taking my children to the cinema. As I approached the sandwich shop there was a couple of women sitting at a table outside smoking. I didn't take any notice of them until I entered the sandwich bar to be followed in by the same women. It turned out that they were the actual staff. I placed my order with one of them and she then made my sandwich without washing her hands first. They were both also heavily engaged in a conversation about some poor soul with one of the ladies using disgusting foul language. The shop itself was in a very poor condition and generally very grubby with hardly any ingredients. The food on show in the fridge counter looked stale and dry and the condiments on show had a skin film over them and were clearly out of date. There were no social distancing measures in place. In any other similar situation I would have cancelled my order and walked out but I didn't want to risk a confrontation with these women. By their actions and language it wouldn't have been pleasant. I paid, left and threw the sandwich away. The establishment should be closed down. Truly shocking !
19 Opinions
Ordered food two hours ago literally turned the driver away! Called shop 4 times and was rudely told food would be any minute! Ask for refund was told boss will call me! Will be calling bank tomorrow if no call received! Shame as have used this place before and never had an issue!