Domino's Pizza in Vale of White Horse

Wrong pizza delivered, rang up for a replacement. Took twice as long to arrive compared to the original order. Nearly £50 worth of pizza spent and not even an apology. Won't be ordering from here again. Edit: I did contact the customer care team, I was completely ignored. The response from Dominos seems to be a generic response to make others think the issue was resolved outside of this format.. It wasn't.

Always get a good pizza from domino's

Order tonight absolute shambles! Got my order wrong 3 times! Not hard to read my order! Manager was rude will not order again! Needs to get training on customer service approach!

First time ordering and perfect! Quick delivery, arrived hot and was very tasty! Will be ordering again thank you Dominos!

The pizza was delicious along with the side orders my kids love the cookies 🍪

When im starving domino's saves my life, bless domino's 💯👍

Just a simple way to get takeout in a hurry. Quick delivery and the ability to order without creating an account - nice!

went to get dinner for me and my girlfriend. i ordered medium margarita and my gf ordered small margarita. her pizza came with extra cheese and mine came with none. i phoned them up and said what happened and they turnt and said “no you ordered margarita no cheese”. after having them receive a complaint from me they said they would refund me ontop of a replaced pizza. they refused to deliver and im still waiting on this refund 🥴.

There was a really friendly lass behind the counter who put a smile on my face. I'd had a bad day and she just made it better.

Always friendly staff and great pizza. You can sit in and eat too in the small seating area at the window. No cash accepted.

The space is designed more for takeout than dining in. It's easier to order online (take advantage too of savings) and then collect.

I ordered over £50 worth of food for a kids party. I didn’t hear the pathetic knock on the door and then 2 hours later I wondered where the hell my pizza etc was? I rang them and the person on the phone was SO rude and made next to no effort for me to then get the pizza I had paid a lot of money for. Still waiting for any food to arrive and I’ve got a house full of hungry kids.

You keep cancelling my order and I am still waiting for my refund back now

Nice pizza but not much service today. Was on her own by the look of it.

Nice. Good fresh food and friendly service

First and last time getting food delivered from here. Very disappointed, barely warm and chicken strips were disgusting. £25 straight in the bin!

As with all domino's I only go when there is a good special on.

Ordered over £100 worth of food and it was pretty awful. Cold and had been sat in the box for ages. How many times do we have to order before you know where we live! Employ some decent delivery drivers!

Great food short time always good on halloween night

Delivery took 58 minutes and when it came the pizza was warm but not hot, and the side order was wrong. Spent nearly £30 for one pizza and one incorrect side.

Great taste! Supportive staff with on time preparation. He was friendly and courteous 😊

Ordered a large pizza. Came in suspiciously cut down the middle. Went to put it on top of my wife's medium size and it was the exact same size. Robbery. They've cut out the pizza, took a bit and tried bodging it back together.

What a shocking service! It’s not for the first time I ordered my pizza from the Wantage branch - and once again there is an issue. So today I had enough - I had our pizza delivered with no extra topping, which I paid for, plus, the pizza itself was half empty, some parts of pizza didn’t have any toppings at all, but ketchup. I rang the place up, spoke to someone who you can’t call a customer friendly agent and in the end he just cut me off. He couldn’t put 2 words together, didn’t ask apologies or anything like that. That’s unacceptable service, which needs to be investigated based on the number of complaints they receive! I won’t use them again. It’s a waste of money! Thanks for reading my review. S.

What a shocking service! It’s not for the first time I ordered my pizza from this branch - and once again there is an issue. So today I had enough - I had our pizza delivered with no extra topping, which I paid for, plus, the pizza itself was half empty, some parts of pizza didn’t have any toppings at all, but ketchup. I rang the place up, spoke to someone who you can’t call a customer friendly agent and in the end he just cut me off. He couldn’t put 2 words together, didn’t ask apologies or anything like that. That’s unacceptable service, which needs to be investigated based on the number of complaints they receive! I won’t use them again. It’s a waste of money! Thanks for reading my review. S.

The best pizza you can buy, shop is perfectly clean and food is always fresh, we buy 3 pizzas and sides every few weeks.

Pizza itself is always delicious but delivery is shocking.. app says one thing (for example 20-30mins) pizza takes an hour to arrive.. when you phone up to ask where food is, 80% of the time they are unhelpful and rude.

Probably the best Dominoes Outlet in the UK, whilst the product quality remains the same the customer service is exceptional

Awful customer service. Cancelling orders because of a road closure. If the staff took time to look they would of seen road was open!

Under cooked chicken You would be sick if you seen the pictures of the food they’ve sent me - DONT ORDER FROM THIS PLACE Called store twice and they haven’t come to collect the food or refunded me

Doesn't take cash, disgraceful policy that should be reversed

good pizza, bit steep price. Went in to get a friend's pizza once, they didn't ask for any sort of confirmation It was my order, just gave me the pizza. A bit worrying really.

Worst customer service ever! Called to order a deal that was on a leaflet which was delivered through our door, stating that it was from the Wantage store. We called them to order this , giving all the information to be told they don't do the deal so won't give us it. The boy on the phone was extremely rude and full of attitude! I then looked online, although we are never ordering from them again, and the deal they're saying they don't do is online!! Absolutely disgraceful behaviour and service.

Terrible food and atrocious service!. Manager was rude and very aggressive. Got given the wrong pizza and it was cold. When I asked for the receipt, she told me she would not charge me extra in a sarcastic tone. Avoid at all cost! They do not deserve the one star.

the manager was really sweet and helped us out when we made a mistake with the app and the oxford dominoes rudely hung up on us. Would definitely recommend!

Not happy with the staff being loud out side the premises at 12 30 am they need to learn to respect there neighbours

Nearly an hour to get here and three cold pizzas

It’s a Domino’s as you’d expect, quick delivery and delicious pizza. We order food there regularly and we’re always very satisfied.

Waited over a hour an half. Lied to twice a then told we'd get s bottle of coke for the wait. Guess what no coke will not order again

Ordered a collection using the app. Food prepared quickly, piping hot and tasty. Friendly staff. Can be busy to get parked outside but not usually too much of a problem.

Great pizza, delivery a little slow, but nice driver 👍🏻

Used the online app to take advantage of the cheap collection offer. Pizza was as expected and prepared quickly. Noticed though that the same offer at the Wantage store allows two less toppings compared to the Newbury store.

The Pepperoni Passion may as well be renamed Andrew's 😅 my local.

Very loud,very sweary, keen to get in and out asap.

Would be a 5 star but their sides are extortionately overpriced! Which is a shame as their pizzas are lush

It's pizza and it's Domino's. It's ok as pizza goes, mean it's not Italian pizza from Pisa pizza but it's English pizza pizza so it's ok pizza.

I wasnt aware colin mcrae would be delivering my food today, my absolute banger came with a side of hand break turn, the chorizo was hanging off the edge of my crust praying to be saved from the extreme g force it had just received after the very obvious hairpin bend the delivery driver must have taken, but i will say, the one slice my 200 toppings had slid over to was pretty nice

Delicious pizza a real treat for my birthday

Very rude when I phoned up food was disgusting the cookies wasn't even cooked

Cant fault them, on time, good food and hot! whats not to love about pizza right? may change with Caprinos opening, but we will be back.

Pizza is amazing - staff are incredibly rude. Ensure you double check your order.

Awful Marius giving me the f word . So rude.. Not happy.. Will be complaining to head office.. Was regular customer

Fantastic friendly staff, clean place. Great deals Definitely reccomend to anyone who loves pizzas

Polite and helpful staff, delicous food. Overall a lovely experience.

Walked in to buy two pizzas. First, the welcome was going with the weather. Very cold! The eyone working today,are probably just the employees, and therefore did not care much about greeting the customer. I ordered two pizza's. Normally you get the offer "buy one and get one". Do you think that I got the offer? No! They only gave me one extra pizza instead of two!! Finally and this is the worse thing, the guy who was preparing the pizzas is also answering the phone clean the counter.... Do you think he washed his hands before he prepared the next pizza? You are wrong. He didn't.

Quite frankly the best Dominoes Pzza in the UK because of the customer service of its staff.

The staff is very friendly. Fast food preparation

The worst customer service you would ever find. Rude staff who need some serious training.

Mostly pizza is good , if you are after collection then parking may be an issue .

Nice food delivery and collection places to sit and eat l. Not too much cheese on the pizzas and not too much sauce(and with other ingredients)

Poor service, rude and arrogant staff and drive like complete idiots.

Late delivery on more than one occasion despite being ordered well in advance. Poor customer service when called to find out when to expect delivery - again, this was on multiple occasions.

banging food, i rate the BBQ sauce with chicken pizza

Always over cooked not impressed with quality but delivery is fast that would be a plus if it it wasn't burnt

The pizza is delicious and the price-value ratio is good.

good service, limited parking out front!

Food is good but they thought me name was aron.

Ordered a meal. Told 1 hour delivery time. Nearly 2 hours later it still hasn’t arrived. Order cancelled. Completely useless staff, not a clue what they are doing. Due to our work commitments we haven’t eaten all day. So going to bed extremely hungry. Such a shame it’s the only place that delivers in Wantage. All the other venues need to get on board and deliver, so we aren’t left with this useless, inept service

Awful service ordered a pizza to arrive at 11:45 didn’t arrive till 12:30

Placed a order for delievery at 18:50 and then it was claimed on the app as out for delivery at 19:30 i only live 5 minutes away in car too. I still am waiting for my order of cheesy wedges with bacon n a ice cream.

Quick service but needs more cheese on the pizza.

A great place for Pizza. The biggest winner for me is although they are a large chain and have a complex Menu they will still change / create exactly what you want. We have always found their Pizzas to be perfect and in our house-hold everybody has different preferences but they always make sure we get exactly what we want. 10/10 for service and 10/10 for food quality. Thank you team Domino's...

Friendly staff and quick turn around

The food service is fine just that parking is an issue especially on Thursdays when it’s a market day; the main car park in town is shut for market stalls

The usual good pizza and service, shame about the price.

Great pizzas and the staff know my name. They can create a pizza just how you like it. Great customer service

it's part of the dominoes franchise ... same as the rest

It makes the best pizza in the world

Exactly what you'd expect from dominos, fast polite and tastes great

Always good and friendly ☺ Great customer service.

Friendly drivers, always on time! Even in Germany, unbelievable!