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5.0
Based on 1 opinions finded in 1 websites
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I recently ordered two large pizzas from the Domino's at London - Surrey Quays using the app. While one pizza was deliciously perfect, the other one turned out to be too salty. I decided to email my feedback, and to my pleasant surprise, Khalil from Domino's gave me a call the next day. Khalil was absolutely amazing! He was professional, friendly, and genuinely concerned about my experience. He asked about the details and assured me that for any future issues, I could call the restaurant directly for immediate assistance. His warm and caring approach turned a minor hiccup into a great customer service experience. Khalil, you truly are a pizza hero! Your dedication to customer satisfaction is top-notch, and you made sure I felt heard and valued. If only every customer service experience could be as wonderful as this one! Thank you, Khalil, for your exceptional service. Domino's is lucky to have you on their team, and I'll definitely be back for more pizzas (hopefully less salty next time)!😋
Rhener F . 2024-05-28
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