Based on 315 opinions finded in 2 websites
Based on 315 opinions finded in 2 websites
Nº 243 in 518 in Dundee City
Nº 2 of 10 Pizza & Pasta in Dundee City
Opinions
You Have to pay £2.40 just to collect your food or get a parking ticket. Definitely won't be back. Ridiculous.
David Fitzpatrick . 2024-03-25
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Awesome pizzas. Clean place. Small dining area.
Gautham Vr . 2024-03-09
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Very god delivery driver i came from Pakistan and taste of domino’s here better than pakistan Thank you domino’s
Abhay Paswan . 2023-12-11
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Nice location down by the city Quay
darren gibb . 2023-10-26
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Not bad, staff under pressure due to numbers,
pete laing . 2023-08-22
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Am visiting UK from Australia. Dominoes here is far, far better than Australia.
Vicky Flavel . 2023-06-28
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Was using delivery service, but now pick up. It's a little cheaper. Friendly, helpful staff. Recently placed an order by telephone, two small pizza's and two tubs of ice cream £41.00? Told ice cream was £20.00 per tub? That means the pizzas cost £1.00. does not make sense to me. 0 stars. Will not be using again. Think customers show check prices first, as not sure if being ripped off. Have used for a while and have noticed prices up and down. Have contacted Dundee trading standards and local press about this. Domino's have put £15 credit on my account. We will not be using again. Ice cream can be purchased at supermarket from £3.00 - £4.50. We didn't go ahead with order.
David Peter Bailey . 2023-06-26
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As I had a big order the assistant, Katie took time to find me the best deal and saved me money which was very welcome! This means I will come back more regularly because I feel that the staff are looking out for the customer win, win! Thank you Katie 🤩
Fiona Peoples . 2023-04-20
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Food cooked really quick from fresh,waiting time is short. Food tasty.
Shezzy . 2023-02-19
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Great pizza. Great delivery service
Marcus Castle . 2022-12-03
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The pizza is great , no one’s arguing that . But . You have to wonder what staff can’t spot you stood three feet away (the length of an adult hobbit). And wearing hi viz
kano kane . 2022-11-18
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Pleasant helpful staff, Zena very nice, friendly young women.
David Peter Bailey . 2022-11-11
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Nvr sat in bit 1 of DD's quality pizza places.👍
Dean Robertson . 2022-11-03
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Ordered it to the Premier Inn Kingsway & it never appeared. Never got a refund either. Got told on the phone this happens often. Won't be using again
Bruce . 2022-10-05
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Quick. Friendly staff. Helpful with the order. 15 minutes later, full up. Good parking. Looked very busy with takeaways.
Stinny mac . 2022-09-28
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Not at all a good experience. They should hire more people at least. There was only one man in the till and I waited so long but he was taking time to finish another customer's order. In the end, I left the shop. It would be great if there were more counters so people could order quickly.
Nikhil Reji Mathew . 2022-09-24
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It's a Domino's, so expect pretty much the same delicious but significantly overpriced and slightly oily pizza at any of them. But this branch is particularly convenient, clean and spacious inside, with helpful, friendly and speedy staff. Hard to fault, but it is still a Domino's.
Michael Gray . 2022-05-22
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FAIRLY POOR. Pros: Quick and easy service and delivery, friendly drivers Cons: forget sauces quite a lot, overpriced food, low quality meat, no warning for things disappearing and then returning to the menu such as double decadence coming and going without warning(id like to see little notes beside items if they are out of stock or "coming soon" tags, would be easier)
SoloQ . 2022-04-08
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Outstanding until today For years me and my partner have had nothing short of the best service from City Quay, and when my partner became lactose intolerant they were even better by making amendments when we called such as using the vegan cheese for my partner's ham and pinapple pizza. That was untill today when we called for our regular order, and was met with a woman claiming to be the manager (Didn't catch her name) Adamantly disagreeing with me about "Gluten Intolerance" Then after finaly listening to me state "Lactose" for the 7 or 8th time, said "No we don't do that it's not on the menu" I stated her staff had been exelent in making amendments for my partner and she responded by stating "Well I will have to give them a talk to, because they should not be doing that since it's not on the menu as I have told you" So I would like to thank, and apologise to the excellent staff at Dominoes City Quay for having to be punnished for giving great customer service. And I shall be leaving this 1 star because I have never seen a food place where the manager will actively atempt to make the customer service of an excellent team worse.
Ducky Timcke . 2022-01-23
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Can’t even deliver a wee tub of ice cream.
Alex Moore . 2022-01-20
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Just got charged £100 parking fine for picking up take away Pizza at Domono's Dundee City Quay, no sign I could see, euro car parks scum, the staff could have told me
Shoppers . 2021-12-21
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Nice friendly staff quick service of course pizza was excellent
Kamlesh Vadhia . 2021-10-14
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Waitress was an absolute gem she went above and beyond I wouldn't even expect that service in a Michelin star restaurant unfortunately I didn't get her name (from the drunk guy)
callum ross . 2021-08-30
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Great quality food ,great price, speedy delivery. I would recommend and use again.
Gary Sinclair . 2021-07-28
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It was really good and fresh kids.loved it
Angela Soutar . 2021-07-18
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Great food and service. Good parking and well located at the quayside.
David Nisbet . 2021-06-20
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We had one wrong pizza delivered but it was replaced quickly with an entirely new order and some free cookies! Great customer service 👍🏽
Shehnaz Bashir . 2021-03-16
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Great food with fast delivery times
Omar Asad Mohammad . 2020-10-19
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Fast and delicious just as usual. Staff seemed friendly I called up and ordered and collected at the door. Social distancing was applied very well.
Matt Robb . 2020-08-15
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Pizzas are tasty but are never hot, better than warm but never hot. Has the most bizarre policy for collection. Cannot collect after 10pm? I mean, I’m literally doing the delivery for you, I can pay online in advance. Also if you pay with cash inside please ASK FOR A RECEIPT. Twice now I’ve had change stolen from me. I feel pathetic complaining about 5p and 6p so said nothing. They just put the exact amount as the amount given on the receipt so it all adds up to corporate.
Tom Graham . 2020-08-13
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Lovely pizzas and fast delivery
Garry Kean . 2020-06-10
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Quite honestly this USED to be a good store, now food delivered is well made but extras like dips etc are constantly forgotten and when vouchers are applied for said forgotten items you won't be able to use them as their system is clearly flawed or their staff lie...
Keith c . 2020-06-01
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Recently ordered from City Quay a plain pizza with extra cheese, it came without any cheese at all and they're is no way to contact to complain as no one will answer the phone.
Karen Smith . 2020-03-27
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Food is good but staff not that attentive
David Rogers . 2020-02-21
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What an utter shambles. After a night out in Dundee we want pizza. We are staying at the Apex Hotel literally about 20 steps away from the store. We approached the store and asked one of the delivery drivers if it is possible to order a pizza for delivery but just collect it at the back door to save the driver having to drive around to the hotel. The driver said he would have to speak to a manager who came out a short time later and told us that the pizza would have to be delivered to the hotel. The manager then advised me if I phone just or he would step inside take my order and process the order via my debit card which I gave to him. The manager took my order on the telephone came to the back door and gave me my card back and then had a horrendous attitude and told me that I could not wait at the back door for my pizza I would have to go 100 yards across the road to the hotel and he would send someone over with the pizza. Wow..... Unbelievable..
B M . 2020-01-13
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Poor side choices. Lack of training staff. Disorganised. Being the main Dominos in town they could do much better.
A M . 2020-01-12
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Pizza hardly any cheese on it, undercooked and too doughy, couldn't separate slices without ripping each other apart. Toppings falling off as not cooked. By far the worst dominoes I've had in my life. Staff friendly but don't know how to make a pizza.
craig gibson . 2020-01-11
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Delivery Driver was Top notch, understood when I put on the note to please not be too loud as family were sleeping so 10/10 Delivery quality. Pizza and Garlic Pizza breads were hard, hadn't been cut properly and ripped apart, couldn't be eaten. Offered a £10 coupon put onto my phone number...When i had used a 50% coupon that gets me more of a saving...I won't be ordering from this Dominos again.
Mr Blaze . 2019-12-27
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It's ok good take-away service.
Frazer Mitchell . 2019-10-11
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The Dominos itself is average, but the staff are outstanding. We particularly like Kirsty (who was on last night) and we actually come in to the shop to talk to her because she is so engaging. Fair to say if Kirsty wasn't there we'd be giving the Chinese a little more business. Well done Dominos for recruiting this level of person that is able to deliver that calibre of customer experience
Steve Harris . 2019-09-28
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I enjoy a semi decent pizza with two for Tuesdays or buy one get one free from collect what more can you ask for they also have a wide variety of deals but phoning them is definitely the way to go for a decent deal
Jamie Alexander . 2019-09-25
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Friendly staff, the pizza is decent, it's a little pricy
koen van Arnhem . 2019-09-01
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Я люблю Доминос пиццу, и работаю тут.🙂
Sergejs Ginins . 2019-07-22
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FML and FML, multiple times please. Disgusting pizzas, disgusting customer service, the driver doesn't even say a hi, quality control on my .... Pizza is very oily and thy add salt on it. Drinks are warm as hell, I bet they keep it in the oven. Waste of money and waste of time. I gave them far too many changes and Ive decided they are the most incompetent service I ever encountered in Dundee or they just do it in purpose, which is actually daft. I hope they get shut.
Nicole G . 2019-06-18
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It's a pizza franchise and a decent one at that there are better pizza places in Dundee they tend to be a little dearer but dominos is good for the price point.
kristofor brown . 2019-06-18
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Exactly as expected every time!
Linda Watson . 2019-06-11
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Pizzas are so good. You can get a great deal buy 1 and get 1 free
Ravi Panghat . 2019-05-23
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Easy to get to, no problem parking and ready really quickly
blairnumber1 . 2019-05-22
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They are definitely cutting back on the toppings. Not as good as it used to be. Maybe its because its an Itison deal and staff have been told to cut back.
Anne Smith . 2019-05-13
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Never fails to impress. Cookies are the bomb
Max Innes . 2019-03-27
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I'm not very happy my boyfriend paid 18 pound for a delivery from domonios but when the food arrived and we opend the pizza to find it was the wrong pizza with just cheese on it I phoned the company and was first told i have to pay extra 6 pound which I refused then they passed me to the manger and he said it would be an extra 2.60 which I was happy to pay due to the fact dominos are normally really good.so a second pizza arrived and yet it was the wrong size toatly disappointed and disgraced cos they are not cheap place so you expect to get your correct order or it to be sorted out correctly which obviously the must not have even checked what I actually order from them.
m k . 2019-03-24
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Reasonably priced for the food you get. Plenty of choice for pizza toppings/sides/puddings. Always delivered within a timely manner. Staff are always friendly and willing to answer any questions/queries about the food. Domino's is always my number one choice when it comes to the takeaway choice at the end of the month :)
Kirsty Inglis . 2019-02-13
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The pizzas are good. Just not happy they don't delivery to Ardler/StMarys dundee
Shane Piper . 2019-02-11
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Friendly people, something went wrong with my order and they apppogized like a thousand times
Jort Kamerbeek . 2019-01-26
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Funny reception. Most deals over the phone a not available in shop. Make a phone order, you get more value for your money.Walking into the shop is a trap. They will bleed you for more money than initially planned. Keep out!
Chukwuemeka Ilo-nwanna . 2018-12-26
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Seriously slow, arguing on the floor, waited 10mins to get my pizza after it was sitting about
Davie Lyall . 2018-11-23
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Guys very friendly and helpful gave us everything we wanted
ROBBIE COMRIE . 2018-10-02
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Always delivered hot, never burnt, tastes amazing, love the garlic herb sauce and never skimped on topping. Sometimes they wouldn't always deliver the juice/sides we ordered but after calling them, they have it to us in less then 10mins.
Khova . 2018-08-13
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Speedy service, whether collecting or receiving via home delivery. The pizza itself is excellent too, and very consistent in quality. A little on the pricey side, but it's worth it for food this good.
Steven . 2018-07-05
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The chicken madras here was amazing, would definitely recommend!
Ailish Malone . 2018-05-29
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Great pizza...just a pity they don't deliver where I live
Nigel Myles . 2018-02-11
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Stood and waited for ages for my order only to find it was ready and nobody bothered to look for it on the hot plate. Not good.
Calum Smith . 2017-12-06
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Fast service, good quality food and also able to order online and collect or get delivered
Davy Tobin . 2017-10-24
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They do make good pizza to be fair
Alan Melrose . 2017-08-09
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Dundee dominos delivery option- We ordered this pizza at around 12am on 15/7/17. The pizza was the best thing we have both ever tasted. We have encountered this standard with dominos dundee on few occasions and it completely surpasses anything we've had before (pizza wise). Both me and my partner think that this is down to one chef in particular who may have the edge. We would like the praise to go his/her way for this. Generally we receive a good quality, nice tasting pizza. This is definitely another level and we would ask that praise is passed on. Thank you 😽😍🍕🍕🍕
Natasha Barber . 2017-07-15
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Decent enough Pizza with excellent delivery.
Brian Jones . 2017-07-12
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Especially good with a Cineworld unlimited card 40% off in Dundee!!!
Rob Stewart . 2017-07-07
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Cold pizza, sarcastic staff. Call to say pizza is cold because driver put cold juice on top of hot pizza! Not rocket science to figure out result! Complained but got hung up on,complained again and sounded like guy did not care! Laughing in background when he repeated what I said! Furious with your customer service!! Never again!
Scott Murphy . 2017-07-03
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Food is always good , but can be expensive. Quick delivery
Robyn Gray . 2017-06-30
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We love the pizzas here but they don't deliver to Downfield so we rarely come here
Polly C . 2017-06-14
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Typical dominos, reasonable food great service etc....
Brian Colyer . 2017-06-10
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Just tried Domino's Cinni Dippers and they are lovely, they come hot and they taste so fresh. Plus with their 5 new Italian pizzas and added deserts they have so much more variety to offer. Very prompt and lovely staff.
Ellie Ursuta . 2017-05-07
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You can get a great pizza here but you can also get one nit so great usually do to them not being handed over to customer immediately out of oven. The staff seem to allow your pizza to sit for a while without services ingredients. The screen they have showing customer pizza cooking etc. They should add pizza ready and how many minutes until it is handed to customer
J Stevenson . 2017-04-16
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I went for Pizza it had pizza I bought pizza. Happy days
david . 2017-03-16
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Always check for deals. Sometimes collection from premises is a cheaper option.
Kevin Reid . 2017-03-16
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Not bad but it's not Italian pizza.
Antonio M . 2017-03-07
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Piss poor company. Wouldn't deliver because they don't believe my postcode. And they only get one star because I couldn't rate these clowns a zero.
G BT . 2017-01-20
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Good takeaway pizza, much better than Pizza Hut in my opinion. Always deals to be found, only an idiot would pay full menu price.
Andrew Mackay . 2016-08-28
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Their pizzas after good, for a chain pizza place. Some dominos locations are a bit variable, but I assure you that this is the good end of the scale. The local pizza hut doesn't stand up to them... However the local "project pie" still does the best pizza. And they've also recently started to do delivery. Dominos also tend to be very overpriced.
Tony Roper . 2016-04-13
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Better than Pizza Hut, nowhere near as good as Project Pie.
Jimmy Crawford . 2016-02-19
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It's pizza! What's not to love?
john Hitchcock . 2016-02-19
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Blazingly-fast service, good pizza and fairly often some great deals.
Matt J . 2016-01-09
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Delivery was 15 minutes late with no apology, probably as the driver didn't seem to have a very good grasp of the English language. The pizza was hot and delicious though.
morvenscaraben . 2015-10-29
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Staff are well mannered and good service pizza are always good. They also have nice dessert is you have room left for one.
leeannp_13 . 2015-09-15
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do you know a MR MOHAMMED TAJ he is work in your shop........ his work is shop claining in 2010 please some information me he is my uncal
Hassan Gondal . 2015-08-14
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Pedimos una pizza grande y unos cuantos lados para la entrega. 45 minutos más tarde, todavía no hay pizza. Me llamó y me dieron una disculpa, una restitución y un dijeron que será aquí en 30 minutos. 45 minutos más tarde, pizza presentamos sólo que no era lo que pedí. Una pizza grande había convertido en un medio, nachos fueron quemados hasta el punto de que estaban incomible. Otra llamada a ellos dieron a pedir disculpas y una oferta de la pizza grande al ser entregados, pero tenían que recoger el medio. Esto no fue buena ya que tenía que comenzar la noche turno literalmente, 15 minutos después de la pizza era entregado. Finalmente nos decidimos por una pizza grande y, al lado, pero, para ser sinceros orden, la incompetencia ya que me desanima y realmente no creo que le pide de ellos de nuevo. Una experiencia realmente chocante.
David G . 2014-10-24
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Don't understand why dominos do not deliver across dundee (surely they are missing out on a lot of business!!) disgraceful actually when you think about It! We have just tried to order - and they deliver to the building attached onto us but will not deliver to us!! Do not understand!!
Becky W . 2014-10-10
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Pizza here is fantastic, no two ways about it. It's just too expensive. Buy one get one free on a Tuesday is good, or any promo vouchers you can find elsewhere. I never pay full price. Damn good pizza though.
manparadigm . 2014-08-30
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Domino's - you know what your getting. Pretty average pizza. Don't pay full price there is always a deal on somehow.
ianhtigh . 2014-08-10
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Love Domino's pizza, can not understand why people think it is expensive, there is always deals on, this branch has buy one get one free on every day for pick up. HMMMM Two large pizzas for around £8 each cant beat that. Fantastic.
ZAFFAR972 . 2014-08-06
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Pizza and garlic bread! Good value for money. Stick a bit rigidly to the menu but that's ok. Arrived when it was supposed to
luvbirdeez . 2014-04-28
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Worst customer service I've experienced. Wrong order delivered, then burnt re-heated pizza re-delivered and then hang up when you complain! Avoid like the plague.
Ross Johnson . 2013-12-17
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Had a bit of a nightmare in Dominos last night, ordered to collect at 5.45pm and after 1 hour and 15 mins I finally got pizzas, some glitch in computer system and only after much input from a young girl, i got pizzas free and a voucher for next time, happy enough with that, but common sense should have had them reordering for me when I had been waiting half an hour. Pizzas weren't even for me for my kids!!!!!!!! New place seems less organised. Even the young girl was angry with the system, but it happened to other customers too. Will be back as kids love their pizzas.
misschilly . 2013-09-29
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look for deals if not can cost a bit,we got the buy one get one free deal,only problem with that one is pick up only.
Rab-dundee . 2013-09-17
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Ordered a spicy pizza for lunch and it was just amaze balls - got it with their own sun-dried tomato and garlic base sauce which just mixes the flavour when you have a bite - amazing.
Ryan H . 2013-09-06
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sabes lo que te en uno de ellos nos-estilo cadena pizza outlets: media decente pizza, un poco caro, podría ser mejor en otro lugar, prefiero no tener la jerga. Pero es útil cuando estás desesperado y no sé qué hacer. La pizza sin gluten eran un buen paso adelante pero tan pequeña que mi amigo de novia me dijo que no comprar otra vez. Si tienes medio precio pizza oferta o algo así, entonces es algo de descanso-incluso punto, pero olvida una compra completa de precio. ir a otro lugar de pizza (en Dundee) como Marco Polo, es mucho mejor. Ah, y si coges una comida (o entrega rápida) en hora punta tiempo te llevará 20 minutos para entrar y salir del aparcamiento debido al sistema tonto de tráfico.
randomtraveller1 . 2013-07-01
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