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3.0

Based on 9 opinions finded in 1 websites

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Nº 257 in 287 in Nuneaton and Bedworth

Nº 7 of 9 Italian in Nuneaton and Bedworth

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score
OpinionsNoteTripAdvisor93.0

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Dominos is always very fast with deliveries. Drivers are very polite and pizzas are really delicious. Always check for their discounts on the app

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KellyKaiCov . 2020-01-18

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Ordered a collection pizza, young lady who passed my pizza had a well used apron on, covered in pizza flour and food debris.I appreciate after a busy shift, you WILL end up with a dirty apron, BUT this was obviously a culmination of a busy weekend!Didn't enjoy my pizza with the thought of it being prepared by staff with dirty aprons on!

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Michael J . 2019-11-03

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Ordered 2 take out Vegetarian Pizzas on 28th July 2019, they were late in preparing them so had to wait. Brought Pizzas home and discovered some ham on one the pizzas. Totally put the whole family off eating. Rang the branch and spoke to Aidan about "meat on a vegetarian pizza". Only offered to "remake" the pizza order or told to write in - but could not "rebate the money". Disgusting attitude to customer service.Visited the branch and explained the situation to Tom the store manager (showed him pictures of the meat and pizza), who stated that there were 3 stages to redress any complaint, 1) offer to remake the pizza, 2) offer a full refund - but would need to have the Pizzas back or 3) put complaint in writing. Tom stated that he would need to speak to Aidan and "re-train" him about how he "handled the complaint".Tom was asked why "cross contamination between meat and vegetarian ingredients and Pizzas occurs" - he stated that the Pizza makers are not required to keep the 2 sets of ingredients separate nor to wash their hands between preparing vegetarian and meat Pizzas. Tom referred me to the Domino's menu, it states "OK for vegetarians, all of our Pizzas are freshly hand made in store, and we do not have dedicated preparation areas, if you are a vegetarian or have an allergy please inform your order taker". OK, if I had known that, I would never have ordered a pizza from Domino's - most certainly will not in the future.Tom offered a full refund if they could have the pizza back. I agreed, but they would have to pick the pizzas up, which they duly did.

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kishorpala . 2019-07-28

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I like Domino's, they are consistently good. Recently expanded too, and another one opened up on Camp Hill Road, so they must be doing something right.Ordered from other pizza places (including the other big 2) and none come close. Always a double 6, and no double blanks BOOM BOOM!My only gripe is their bases are not vegan friendly, whereas Pizza Hut are.

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Puppyplums . 2018-02-07

MORE AT TripAdvisor

Phone was answered quickly & the lady on the phone was polite & efficient. Food arrived within 30 minutes by a nice delivery driver & it was piping hot.

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Leigh O . 2017-11-08

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Lovely Pizza, nice clean establishment, reasonable prices. Left my phone in there on Saturday night. Not only did the staff spot it and look after it but they sent me an email to say they had it. Fantastic service!!

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Graham J . 2017-10-19

MORE AT TripAdvisor

We ordered a pizza on line for collection, The pizza was ready at the time we asked for, the price was good (we got the any size for £8.00 for collection only deal), the staff were all polite and friendly and the pizza tasted great.

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AndrewJBall . 2017-09-13

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