Based on 34 opinions finded in 1 websites
Based on 34 opinions finded in 1 websites
Nº 167 in 194 in Torfaen
Nº 5 of 6 Pizza & Pasta in Torfaen
Opinions
Avoid at all costs.. it’s quicker to go to another store!!! If you are planning to collect at at least another hour to the time you’re given to collect. The staff are rude and disinterested, absolutely no customer service whatsoever!!!
Charliebear1975 . 2021-12-18
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Super fast delivery piping hot brilliant service placing order was easy.delivery driver was very professional and quick
Stephanie S . 2021-02-14
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Ordered on the app. More pizzas available than a month ago. Pizzas were with us within half an hour. Both excellent quality. Would recommend.
Kevin S . 2020-05-26
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Wife and I couldn't be bothered cooking so went for the quick delivery Domino's. Quality of both our pizzas was amazing. Forgot pictures of the pizzas as demolished them instead. Currently £9.99 any pizza delivered which is excellent value. Would recommend.
Kevin S . 2020-02-24
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We order from here 3-4 times per month and the quality is consistently good. Sure it is not as good as a quality Italian Restaurant, but for what it costs its a no-brainer for the week night pizza delivery.
Mark2901 . 2020-01-08
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Really good offers through the app. Delivered within 30 minutes. My wife and I both thought the pizzas were fresh and very tasty. Would recommend.
130KevinS . 2019-12-02
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Hadn't had pizza for two months and glad we chose Dominoes Cwmbran. Amazingly fresh and well topped pizza. We enjoyed to the max and it was Tuesday so two for one. Would recommend.
130KevinS . 2019-10-08
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Had the Dominoes app already which does plenty of deals. We went for the £9.99 any pizza delivered.Said it would be up to 35 minutes but delivered in 22 minutes. Awesome.Pizzas were hot and very fresh tasting.I have the Meateor as no one else does meatballs like Dominoes. Best garlic and herb dip ever.Was really happy with the quality.Would continue to recommend. Use the app as we haven't had any wrong deliveries by doing it this way.
130KevinS . 2019-07-14
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This is my local dominos but time after time we have been consistently let down! On a number of occasions I have received the wrong order to my door and been credited for their mistakes, for the fourth time tonight after waiting over an hour for our food we were delivered the completely order! Instead of getting a chicken pizza we had mushrooms (good job I’m not allergic) our drinks were wrong and the standard of everything was disgusting! And was only refunded for the pizza, I couldn’t even be bothered to argue with the lady. This place needs some serious help. I will never be returning, would rather travel a bit further to get a decent meal.
Welshy96 . 2019-05-25
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I receive flyers from Dominos on a regular basis. I often call in at the Dominos in Cwmbran and pick up a pizza. This week I called in to collect a pizza for £7.99. The Mega Week offer. I did not however get a pizza for £7.99 as I was informed. "We are not taking part in Mega Week!". It was late so I had to pay more for my pizza. I felt extremely ripped off. I've never failed to get a flyer offer honoured by Dominos before. I checked the flyer and it didn't mention anything about where the Mega Week offer was.
CaerleonCol . 2019-05-23
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Not ordered in 6 months after a dreadful ordeal. Good news is this was much better. Both pizzas hot and we both enjoyed? Quickest food orders in town.
130KevinS . 2019-05-09
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Ordered on the app which is pretty slick.Order was continuously updated on the app until delivered.Food was hot but my wifes pizza was very greasy (see pic) and overall a little underwhelmed for spending around £23.Back to Asda for me.Would not recommend for the price.
130KevinS . 2018-12-06
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Ordered a dominos and it came and they forgot my medium pizza, then the wedges were hard so they brought us new ones which was also hard! Then the cookies were all burnt so rang up and there was "nothing they could do". Dreadful!
Tia G . 2018-09-22
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I dont normally order from Dominos anyway having bad experiences in the past with more than a few stores.
Maria B . 2018-05-15
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My children think these are the nicest pizzas in Cwmbran,they order online and have it delivered,the delivery drivers are pleasant and we give them a tip.
dianaleighfield . 2018-02-08
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Tryed to ring to order on a number of occasions 2 3times in a row maybe only interested in online orders ?? Ring Pizza Hut instead lot better service
Andrew J . 2017-11-29
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Just had a delivery, fair enough drinks were missing, and they did return the drink, however the food was stone cold, dry and just generally awful- when this was mentioned to the delivery driver his response was I don't cook the food I just deliver it- well that will be the last delivery he makes to us- as we wont be using them again- a lot of business lost im afraid but appalling service and food all round
emma g . 2017-10-31
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So first of all Domino's pizza is great, however this outlet has become poor. On two occasions I've ordered large pizza only to receive what looks like a medium pizza put into a large box, which is frustrating as the pizza isn't cheap. I won't be using Domino's in Cwmbran again.
A5552TImatthews . 2017-08-30
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order was booked for 7pm delivery eventually arrived 40 minutes late the lady who booked the food made several calls during this period and was given reply that driver couldn't find address so someone went out onto main road to look for him was outside in rain waiting for 15 mins till he spotted the car luckily the pizzas were still warm and good quality but service was terrible
daveonhols2017 . 2017-08-01
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Ordering from this store is a waste of time. They struggle to get the most simple of orders right! When I've called to resolve the problems, I've been told it's my fault. Very rude staff. Papa Johns is right next door so try there instead!
Lillith B . 2017-07-29
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We placed our order online , then we had a phone call saying there was no chicken strips and they said we could have anything else instead (the woman was very rude towards us and didn't care) so we ordered garlic bread instead , the order came and they gave us no garlic bread and charged us extra and gave us something completely different, delivery driver was very apologetic and sorted things but the people on the phone were awful and had bad attitude and we ordered cookies and they were burnt and also we ordered half and half pizza one half without sauce and other with sauce the whole pizza had no sauce and that is what we didn't order, won't be coming here again.
dummett . 2017-07-24
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Cómo alguien puede decir que la pizza de este lugar es agradable no tenía ni idea de lo que son obviamente una pizza.
Ali S . 2017-05-03
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En primer lugar intenté ordenar en línea desde mi móvil, antes de volver a casa. Yo elegido y comenzó a llenar mi pedido mis datos, pero no me permiten poner mi código postal. Pero ya que estaban cerca de la tienda de dominos aparecimos y ordenados en la tienda, te lo ponen, así que aún sería caliente cuando llegó a nosotros. Llegó más de una hora más tarde, y fue el malo de pizza. Pedimos "una gran Roma" y dieron una "Verona". Quien pensó en tener dos opciones con tales nombres similares es tonto. Nos llamó y nos dijeron que habían enviado lo que pedimos de inmediato. La pizza llegó bastante rápido, y el conductor pidió disculpas por la confusión, y la pizza era uno de los mejores que he probado!
Ellie S . 2016-09-17
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Domino's never disappoints. The pizzas are very tasty and filling. The service in Domino's Cwmbran is friendly and quick!
Aino R . 2016-08-09
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Fácil de ordenar en línea y marketing, para todas las edades, con mucha variedad de ingredientes y la masa, pelotas de masa encantador.
Rachel L . 2016-04-20
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Tengo la pizza sin gluten y es uno de los mejores que he probado. Es siempre entrega rápida pero a veces puede ser un poco fría, que no es un asunto importante como su pizza, pero no quieres frías friolera y patatas fritas.
K8tb79 . 2016-02-09
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Me and some of my friends were having a girls night and a few of us decided to have Domino's. When I went to pick it up, they said it was ready on the screen but then my friend went to ask if we could have it, they had told us that it wasn't ready as they had only just started cooking the twisted dough balls. We then had to wait a further 10 minutes even though we had been told that it was all ready. Although this was quite annoying, the food was worth the wait as it was very nicely cooked.
dln11 . 2016-02-03
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Always enjoy a pizza from dominos, foods always hot and you get a good choice of toppings for a reasonable price. Wide variety of sides so you don't always have to go for the same things. Staff are friendly enough and are always welcoming
CharlR0192 . 2015-11-17
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I had a medium veg pizza and it was the nicest pizza I've ever had. Freshly prepared in front of me, it was cooked to perfection and had plenty of topping.
Rachael N . 2015-08-30
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The pizzas from here don't seem to be cooked properly. I'd say that 80% of the pizzas we've had from here in the last yr didn't even have melted cheese,it was like cheese flakes. I am assuming that this is what they put on the pizzas when making them then it should MELT in the oven? Not taste hard and uncooked!The pizzas don't even taste all that noce anymore... just stodge you up.Anyway, I've also had terrible stomach pain the next day, numerous times, after eating pizza... no i don't have an aversion to flour/dough.Please avoid this place.
welshers88 . 2015-08-21
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Food took ages to come and the order was wrong. The delivery driver didn't care. I understand I would have to contact the shop however the drive could have at least acted like he cared.
hannahlucy9 . 2015-08-18
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Cold rubbery pizza - tiny amount of topping (and not what was ordered) Staff couldn't care less - too busy chatting to their mates - just give it a miss...
Gareth_Wait . 2015-07-08
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Well, given the length of time the whole experience took, it certainly felt like that. Was in the store for 4 and a half minutes before I was even served... and the place was empty. No other customers (perhaps that's why!). When I did get served I was given a 10min wait for my pizza. It wasn't until 4mins after given that time of 10mins that the counter (Steve) actually started prepping the pizza as he was talking to someone else while the clock was ticking on their clear as day screen for customers to see. Pizza went in the oven as the clock said 3mins to go (7mins after given the 10mins, approx 11 and a half mins after entering an empty store). The given 10mins, and no pizza. 5mins after 10mins wait, 15mins after ordering, and almost TWENTY MINUTES after entering the still empty store I finally get my greasy looking pizza, with an apology from Steve... and more than half my lunch break has gone. Lucky it's only a small pizza when I have 10mins to eat it and get back to work.So, if you have a half hour lunch break and after something to eat, don't go to Domino's. If you have all the time in the world, then I still wouldn't go to Domino's. Probably take up til doomsday to serve you then.Oh, and the pizza?... Yeah! Pretty much charred on the crust, and soggy base.
TheDarkLlord . 2015-04-27
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Order from here once our twice a month using the app on my tablet. Normally order for several people so usually comes to 20 to 30 pounds. For the second time now they have taken the money but have messed up the connection due to a 'glitch'. The money has left my PayPal account but they refuse to deliver the pizza. Last time it took over two weeks for my money to be refunded even though they say you will get your money back in 24 hours. This time I have opened a dispute.. Plenty of empty apologies but completely refuse point blank to offer any sort of compensation. A free pizza would help keep your customers and not break the bank. App, removed and will never use Dominos ever again. Extremely angry.
Currymonster21 . 2014-02-16
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Ordered online a few months ago a vegetarian pizza and it arrived burnt to a crisp and with the wrong sauce: I ordered original tomato but got chilli which made me ill as I have IBS. Service was also pretty bad. The delivery driver shoved the box into my hand without checking what my order was (which they are supposed to do) and just said 'there you go.' Not good enough!
Lucy G . 2014-01-07
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137 Opinions
A scrawny ginger Papa John's delivery driver with a pubey beard cut us off on the road today, and then proceeded to shout abuse at us when we would not be intimidated to move out of his way in the car park behind Papa John's Cwmbran. He was driving a dark estate car. If someone is paid to drive delivering pizzas, they should know the rules of the road.
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Order came wrong, blamed me even tho it says on the app comes with pitta bread, tried sorting it out and they hung up on me. We are regulars here but will never order from here again. Appalling attitude
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Ordered online. Waited well over an hour. No updates on the system just stating the time expected, that was well past. Call made our ordered had been waiting but issues with delivery drivers. Would have been at least half hour longer so we opted to collect… lots of others in the same situation as us there no real apologies given. Manager then stated that our food was cold so would need to be remade which because of all the orders in the same situation would take a long time. Was not able to get a refund there advised to contact head office for our refund. Manager stated that we could possibly get some money off our next order but I will never order from there again after this experience.can’t rate the food as we never actually received it!
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Absolutely fantastic pizza, the half meter pizzas are the best I've had anywhere outside Italy. Great service from Rob and the whole team 👍