Based on 87 opinions finded in 2 websites
Based on 87 opinions finded in 2 websites
Nº 157 in 194 in Torfaen
Nº 3 of 6 Pizza & Pasta in Torfaen
Opinions
Order came wrong, blamed me even tho it says on the app comes with pitta bread, tried sorting it out and they hung up on me. We are regulars here but will never order from here again. Appalling attitude
Rachel Davies . 2024-11-17
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Dont live in the same city as this place. An order went through to them in a case of mistaken identity. Rang up less than 15 minutes after the order was confirmed when i noticed this to cancel, to be spoken to like garbage and told well tough.
Eleanor Stephenson . 2024-05-10
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Absolutely shocking. Ordered nachos and received tortilla chips with Dairylea cheese slapped on top. Called them up to ask for a refund as they were totally inedible, but the owner was no help. He told me that no one else has ever complained about them and tried to cancel the call on me twice. I told him that I was really unhappy about the way he was handing the call and he told me to put them in the bin and said I couldn’t have a refund. Absolutely disgusting.
Hope Fletcher . 2024-01-24
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Very tasty food must try there pasta give 10/10 for kebab and service xx
GEEP GEEP . 2023-10-07
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Really nice food. Never had from there before but 100% better than usual place will be ordering from them again. Plus not bad on price and came in tims they said.
Mel . 2023-09-17
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Order over phone turned up order was wrong asked for order to be corrected and all I got re delivered was a pot of sauce I'm not happy in the slightest he refused a refund and said he give free one thing with next order I do not think I will be ordering from this place again due to this we was promised all the food 2 be redone not a bloody pot of sauce and 2 be told put in the microwave 4 a min well why would we eat food when it's wrong
Jacob Griffiths (Rusty) . 2023-08-21
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Best chicken shish kebab ever... I orded from here a few times and always comes hot tasty and fresh not swimming in greese... can't praise them enough... if you have a problem with your order they will sort you out.... staff&delivery guys friendly and helpful.... talk to them before leaving negative feedback.... second chances and all that.... good work guys
Tour23223109388 . 2023-06-12
MORE AT TripAdvisor
If I could give zero stars I would ordered at half 9 tonight and still sat here at 23.05 without food and now closed no communication nothing avoid at all costs
Cerianne Morgan . 2023-05-12
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First time really good and fast delivery I enjoyed it friendly delivery driver 👍
angus clark . 2023-05-10
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The food was nice don't get me wrong but I came VERY ill from their food!! please don't order from this place, it's the worse place you can go! this place doesn't even deserve one star
Megan Price . 2023-02-26
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Best chips ever, popcorn chicken is also an absolute banger. Be warned their garlic sauce is STRONG! Amazing though 😍
Emma . 2023-02-04
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Nice food friendly the sweet and spicy kerbs are lush
Glyn Davies . 2022-02-13
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Great kebab. The chips are excellent, slightly larger than french fries, crispy outside and fluffly inside. Will definitely use again.
Brad Willis . 2021-12-08
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Ordered hawaian pizza and wedges. Arrived piping hot but pizza was sooooo greasy and oily!!! It was foul tasting too, just had awful tang to it!! Wedges were bland!! Will not Order from here again!!!
fieryhair77 . 2021-11-13
MORE AT TripAdvisor
The kebabs from here are the best I've had but the pizza... The pizza should be illegal I had one slice and had to chuck the rest DO NOT GET PIZZAS from here, kebabs and what ever yes pizza a big no no
GL Gaming . 2021-10-26
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Absolutely disgusting food had to bin it, it was inedible , salad is just lettuce
karen mccarthy . 2021-08-27
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Had the spicy donner and sweet and spicy donner and it was floating in grease.
kara Hutchings . 2021-07-28
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Very nice tasting hot fresh food best I've had in a long time while definitely be ordering again
Arron Jones . 2021-06-25
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Its really tasty foods . Family mega box its was amazing. Kebab pizza burger chips all in one big box . Chicken shish lamb shish are the best I got real taste of meat. Mix grill was awesome. House special box worthy of my money. Every time we tried deferent things and it's are lush. Customer service are very very friendly 😀👌 Best Kebab shop around Cwmbran
Husam . 2021-06-06
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If I could give less than 1 star I would.. appalling service and disgusting food. Dry and cold like it’s been sitting around for hours. When I rang to complain I was told it wasn’t their fault and that I lived too far away for them to sort it out (7 mins away). Man on the phone was very rude and told me it was my fault for ordering when I live so far away (7 MINS!!!)
Molly G . 2021-06-02
MORE AT TripAdvisor
Great pizzas! I love the workers they also do delivery but the worker did not have a mask very nice base I think they should sell pepsi cups with ice!.
Alisha Williams . 2021-05-15
MORE AT Google
Ordered earlier tonight as our regular place is closed. I was appalled by the service! We received our order after an hour, only to open to door to the delivery man who was not wearing a mask and did not show any signs of social distancing. I quickly paid and this was my first mistake I did not check my order before handing over the money. We opened the order to find a meal was missing and this was my 5 year olds meal who was patiently waiting for his meal only for me to say he would have to wait longer while we complained and they redelivered it. Secondly we ordered two mixed grills when ordering we were asked if we wanted sauce and salad to which we replied can we have them separately. Upon arrival the salad was separate but the grills were covered in garlic sauce this now caused more anguish as my eldest has allergies towards sauces and couldn’t eat any of the £30 meal that I ordered. When calling and complaining we were told the burger meal would be sent out and they just ignored and agreed the request another grill to be sent out without sauce. Second delivery arrived we checked only a burger meal, we rang back again explaining we didn’t ask for sauce on the meals and when asked for salad and sauce and we replied separately we meant both not only salad. After many times of talking to several people on the phone they argued with us that we should have specifically said sauce separately too and it was our fault. I have never had this problem with any take away I have ordered from and can definitely say the way they spoke to me was unacceptable. I will not be ordering from this place again and if anyone wants their delivery ordered and delivered correctly with socially distancing guidelines applied I would advise to go elsewhere!
Alliar B . 2020-12-22
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Ordered earlier tonight as our regular place is closed. I was appalled by the service! We received our order after an hour, only to open to door to the delivery man who was not wearing a mask and did not show any signs of social distancing. I quickly paid and this was my first mistake I did not check my order before handing over the money. We opened the order to find a meal was missing and this was my 5 year olds meal who was patiently waiting for his meal only for me to say he would have to wait longer while we complained and they redelivered it. Secondly we ordered two mixed grills when ordering we were asked if we wanted sauce and salad to which we replied can we have them separately. Upon arrival the salad was separate but the grills were covered in garlic sauce this now caused more anguish as my eldest has allergies towards sauces and couldn’t eat any of the £30 meal that I ordered. When calling and complaining we were told the burger meal would be sent out and they just ignored and agreed the request another grill to be sent out without sauce. Second delivery arrived we checked only a burger meal, we rang back again explaining we didn’t ask for sauce on the meals and when asked for salad and sauce and we replied separately we meant both not only salad. After many times of talking to several people on the phone they argued with us that we should have specifically said sauce separately too and it was our fault. I have never had this problem with any take away I have ordered from and can definitely say the way they spoke to me was unacceptable. The food was burnt and not great, definitely not worth the money. I will not be ordering from this place again and if anyone wants their delivery ordered and delivered correctly with socially distancing guidelines applied I would advise to go elsewhere!
Alliar B . 2020-12-22
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I was with a friends few days ago and decided to order from them, we went in, order our food and they asked to pay. We paid and went out to smoke while waiting for our food. When back in, we asked how long it would take to get the food ready and then they asked to pay our bill. We were shocked. They denied we already paid. We paid again and told them they won't see us never again. Plus I will make sure everyone must be aware. If you really want to get food from them, always have a witness, better if you record when you order and when you pay. Don't pay in advance but only when they give you the food. And wait inside till you get your order. Disgusting behavior. They deserve to get out business. By the way, they food is nothing special, you can find better and cheaper. Avoid.
antonio de marco . 2020-11-14
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Always lush food never had a bad meal affordable and fast delivery and friendly drivers defo recommend
Emma J . 2020-09-30
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Attitude on the owner should not be serving the public! A simple sorry would of be ok! But no just mouthing me on phone
Sarah-Jane W . 2020-04-22
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Waited an hour and a half after ordering to be told I lived too far away.
Ashley Evans . 2020-03-27
MORE AT Google
Nice food good friendly service
Mandy Spring . 2019-12-21
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Had a mega burger the other day, it was amazing one of the best i have ever had. Fantastic customer service.
Sundas Zahra . 2019-11-27
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THE 2x 9" for £9.99 is a bargain (its collection only though)
Yellow Tax . 2019-11-27
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Extremely good food. The lamb here is so tender and juicy. I got the Mega Burger, absolutely amazing! The burger was so big and filling. Will definitely return here again. Great service & quick delivery.
mujahid_shazzad . 2019-11-26
MORE AT TripAdvisor
Saw the Family MEGABOX Online for £20. When I called asked for Delivery, they said 1 hour. So I picked it up. It was ready in 20 min. It was absolutely huge, 2 adults and 2 kids could not polish it off. It was one of the best Kebabs I have ever had. Amazing.it came with a 1.5L bottle of drink also.
Sid0077 . 2019-11-26
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Me an my partner order kebab obviously. I had mixed meat an chips it's was awful donner was like cardboard and chicken meat was burnt guessing they gave me the night before food wouldn't even let my dog eat it
Mike Parsons . 2019-08-28
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Food was fast and lovely put need to put more chips in with the wrap as that portion was a disgraceful not enough for a kid wife kebab was very greasy wont order again from there
alan clements . 2019-08-24
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Best Kebab ive had since the Original King Chicken guys. Pizza had a lovely base.
Sayad Uddin . 2019-08-07
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Food is always fresh and best donner I've ever tasted!
Craig Y . 2019-07-14
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You can't beat these kebabs, best in cwmbran
Matty West . 2019-06-06
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Family box was lovely, plenty of food. Chilli sauce definitely has a kick. Order early as they are always busy. I pre ordered on Facebook in the morning and it was delivered for the time requested.
Kelly-ann Burton . 2019-05-02
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Food very good, plenty of flavours, good choices of menu.
barbara gould . 2019-04-07
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Rubbish service wont be using them again
Andrew Sullivan . 2019-03-22
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What can I say.. Took 4 phone calls to deliver... Then of course food was lukewarm. It was tasty but lukewarm pizza is never good. Partner had a kebab again a barely lukewarm meal. Not happy.... But to be fair it's a new business I will try again.
elainew306 . 2019-02-05
MORE AT TripAdvisor
Awesome Pizzas, Fantastic Doner. Great staff.
ABRAHAM DEAN ADMIN . 2019-01-21
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Wonderful kebab roll made by the Super Chef of kebab king. We have tasted both chicken and lamb roll. Trully yammy and juicy. The garlic sauce has mingled with perfection. Just a bit more garlic heat will be amazing in garlic sauce. As i was visiting from london this kebab has made a wonderful memory. When i go to south wales i would definitely try again. Guys recommending to try who loves kebab.
Abdul Kadir . 2019-01-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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137 Opinions
A scrawny ginger Papa John's delivery driver with a pubey beard cut us off on the road today, and then proceeded to shout abuse at us when we would not be intimidated to move out of his way in the car park behind Papa John's Cwmbran. He was driving a dark estate car. If someone is paid to drive delivering pizzas, they should know the rules of the road.
43 Opinions
Ordered online. Waited well over an hour. No updates on the system just stating the time expected, that was well past. Call made our ordered had been waiting but issues with delivery drivers. Would have been at least half hour longer so we opted to collect… lots of others in the same situation as us there no real apologies given. Manager then stated that our food was cold so would need to be remade which because of all the orders in the same situation would take a long time. Was not able to get a refund there advised to contact head office for our refund. Manager stated that we could possibly get some money off our next order but I will never order from there again after this experience.can’t rate the food as we never actually received it!
12 Opinions
Absolutely fantastic pizza, the half meter pizzas are the best I've had anywhere outside Italy. Great service from Rob and the whole team 👍