Domino's Pizza in Slough

Absolutely shocking place!! Order placed online was burnt, called store and was told a discount would be applied to my next order. Tried to order and was told no such discount was available on my account. An absolute scam. Please avoid.

Driver insisted I come outside my flat in the cold and rain to come collect my pizza. I specifically told them I was paying for delivery to my door as I couldn't leave the flat and its a 5 min walk down! Why would I pay £3 if I had to collect it anyway? Also the response from management after I complained was to turn around and blame me for their driver not being able to deliver to the door! The audacity...

Nothing against this store specifically they were lovely and the cookies were cooked right. Problem is the cookies are just disgusting. They aren't sweet whatsoever and are all round generally just bland. I Had half a cookie and threw the rest away.

I had a driver refuse to deliver to my building on the grounds that I was in the second floor. He very bluntly asked me to come down and collect the items or call the store for a refund. I rang the store And the manager agreed with the driver. Unbelievable considering we pay for delivery. Terrible customer service and terrible service overall. I won’t be ordering from Dominos again in the future.

Visited on route back from the airport and honestly was the best dominoes I’ve ever had! Christmas special and the Texas bbq were so good. Piping hot. 10/10.

Quick response time, usual hot pizza dishes Usual Dominos variety of pizza's Could do with better ambiance

Charge 1.99 to deliver, but don't actually deliver to your door but fail to mention it when ordering. When challenging this policy I was advised they only deliver to the lobby, which I said I paid for delivery to my door and everyone else delivered without a problem so this was a first but although unhappy I went to the lobby.....the problem with this was that the driver was still sat in his car on the phone, so he didn't even bother coming to the lobby I had to go look for him on the street.....He then handed me phone for The manager and he said we don't delivery to apartments so i explained his driver hasn't even bothered to come to lobby, ive had to find him down the road, the manager then changed his policy mid conversation to say it not only doesn't deliver to doors in apartment buildings but if he can't park they don't come to the lobby.. so not sure how you would deliver it? Do you throw the pizza out the car window at the lobby as you go past? considering it's 9pm on a Sunday and parking is pretty much anywhere barring double yellow it was a poor excuse. Simply put they couldn't be bothered to leave his car. I ordered in as I wasn't feeling well enough to go outside so this made no sense as I stil had to go outside and pretty much ended up at my car to collect this food, few more steps and I could have gone to eat out. Not impressed. Didnt appreciate the driver lying to say there was no parking even though it's Sunday and you can park almost anywhere and I made a point of point out all the parking spots or the manager lying and adding new policies mid sentence to match up the story. I was really irritated about the no parking lie there was plenty!!!!! stick to pizza hut or independents!!

Have been using Slough bath road branch for over ten years and I have never had any problems , mind you saying that , one time my drink was forgotten but was made good by giving me 2 bottles instead of one , recieved these within 20 minutes .

Food is generally decent. As i live near, i am able to collect my order & have no issues. At times i have had my food delivered with items missing or the completely wrong pizza delivered. best to collect

Order regularly from dominoes until two weeks ago I got the wrong order- wasn’t too fussed so didn’t complain! Ordered Friday and received the correct order cold from Slough dominoes and when I opened the garlic pizza bread there was blue plastic hanging off the end of the pizza base. So disgusting and such a waste of money, we didn’t even eat it! Besides that, every time the delivery man comes, he rings when he is outside and asks you to come out and get it, or he will knock and walk back to the car for like 4 mins while you’re at the door waiting and he comes back up with the pizza! Why charge for delivery to your door when you’ve to go outside and meet the man for delivery!

Absolutly usless, Forever getting the order wrong. When I call to explain there is no apology, just an offer off my next order which they have never ever honered. I will never go back here again. Honesty they have never got it right. I have given them chance after chance and still i receive the same incompetent service. The food is midioca at best, often turns up cold just like the delivery guys smile and attitude. If the kids are asleep and I request the driver call rather than the usual knock,guess what ... they knock even though it is there in black and white on the box, again thier incompetence astounds me. This is not a rant at all dominios restaurants, I have experienced good ones, it's just this one that continually let's an otherwise good franchise down. Do not give these money snatchers a penny of your hard earned money, by the look of the staffs expressions they get paid less then the minimum wage, and I can guarantee from experience they dish out less then minimum on quality of products and service. Stay away from Domino's Slough

The driver was polite, and followed my instructions to call prior to his arrival so that I could make my way to meet him. Unfortunately the cookies were overdone, and the toppings on the pizza were poorly chopped and very large! The chicken strippers were also overcooked. Not the best dominoes branch I've ordered from, but by far not the worst!

Such bad service!.... the pizzas (6) came an hour and 20 mins late! Received it very cold!.. live in a flat and the driver wouldn’t come up explained have 2 young children and still wouldn’t come up to help! They wanted to give us £20 voucher but I refused wouldn’t order from this place again!

Never ever order from this branch in slough. staff is so arrogant and cold pizza delivered. Delivery late. App. Says delivered but no delivery. When we called the guy started shouting and said very antagonising comments instead of an apology for the delay.Staff called my daughter by phone call and started harassing. Head office of franchise must intervene. This is unacceptable.

I will never order dominos pizza again in my life, not only because the pizza was horrible, cold and disgusting but also for giving this store franchise.

We were staying in a nearby premier inn and ordered a delivery from this place the food was lovely and was delivered quickly but the order was incorrect I called to explain but had difficulty getting the operator to understand he said we would be sent a replacement- replacement arrived half an hour later only for it to be wrong again. Didn’t call again as it was to late then!

We were staying in a hotel in Slough with a little one so decided to go out and get a pizza. There is no parking and is crazy place to drive. Managed to park and risked my life getting across the road and to be honest was not worth it.I had to wait over 20mins and the pizza was average at best.

Ordered the vegetarian sizzler pizza only for my husband to notice pepperoni hidden under the cheese!!! I’m absolutely appalled! Tried to call but no answer. I will be claiming a full refund for my order as I’ve been a vegetarian for 25 years and have just eaten meat because of someone’s total incompetence! If this was someone with a nut allergy they could’ve died, absolutely disgusting! I strongly suggest management at dominoes contact me.

We ordered at 8:40pm one Friday night, the pizza didn't show up until 10:20pm! Absolutely shocking. We couldn't get through to the store to contact them directly, tried 9 times!

About a year ago we had a problem with delivery. Given a freebie which we didn't use for six months. When we gave them another chance with this the food was late, cold and on several calls were either either told that the food was on its way or they just hung up on us. Tried again this week. Food did not arrive, told it was on its way, called again ten minutes later only to be told we had just called two minutes previous. When the food came after nearly an hour the delivery guy told us he had left at the time of our second call. Done with this outfit. Asking for our money back from head office and will never the mistake of using this franchise until we are certain it has changed hands.

Terrible service, worse Domino's I have every tried, they can't keep their promises. They never delivered the pizza. When I called to complain and ask for a refund they were rude, and it will take a week to get my money back.

I order my same plain pizza all the time and it still comes to me amazing! Always yummy, hot and looks fresh

Ordered online after about 20 mins app said out for delivery after 10 more it said delivered and finall 35mins after that the driver finally showed up. Never had this problem from other dominos stores. The staff are rude and have no care or apoligies when food arrives. Save yourself the hassle drive to the langley store and avoid dissapointment.

dominos' pizza in slough is great, as i stay in hotels a lot i get fed up of the food so one night i phoned domino's up and YES they deliverd to my room in the hotel, they did phone when in reception, such a refreshing change lovely pizza fantastic service

ordered a for delivery, driver made me walk 100 yards to collect as he wouldnt come to the door. company dont care. will never use again

Takes them well over 1 hour to deliver and if you try to call the store they hang up on you. The delivery driver is not apologetic. I am disgusted with the way i was treated. I am never going to order from Slough Dominos again. Stay well clear.

They don't tell you when you order that they will take more than an hour, you have a pizza tracker that tells you you received your pizza but it's not true. So I assume the restaurant is lying to the company about their normal delivery times. When you call them they just tell you it's normal waiting time, that pizzas take easily 50 minutes from the moment they leave the store to reach your home, and if you ask why on earth you'd like a cold pizza they pretend they don't speak English.

Pizza was warm on arrival not HOT. Took so long to come. Pizzza was prob worst domino pizza u have ever had. I have ordered from here before and pizza was ok. But def won't be ordering again in a hurry. Might have to change to Pizza Hut after years of loving domino .

ordered tandori Hot pizza and bbq wings, this is my normal order from dominos and my first time to write a review. they deserve it for the great pizza they make, very recommended you will definitely need the garlic and herb dips

One hours for one pizza! The pizza is cold and missing two cup of ice-cream! 20 pound for one bad pizza!!! And where is my dessert!?!?

Yo puse un pedido en línea a las 17:49. A las 18:05 la pizza tracker en línea alegó que la pizza era 'para la entrega". Llamé a la tienda a las 18:46 ya que no podía entender por qué estaba tomando el conductor entrega más de 40 minutos para llegar a mí. (me había registrado mi telefono para ver si habia llamado). Sin embargo, cuando yo estaba en el teléfono de la Oficina en Slough para quejarme (el director era Susanna) el conductor intentó llamar a mí, llamé a la oficina desde el teléfono fijo, y no me regresó a la tienda sin entregar las pizzas. He pedido la restitución inmediata en mi cuenta paypal y me gustaría más compensación de Dominos, ya que este es el servicio más espantoso que he tenido de cualquier compañía de pizza.

Unless u want to wait 2 hours for a pizza then don't bother. Staff were rude and not bothered about how they inconvenienced me

Pedimos una pizza que inicialmente después tardó una hora en llegar. Entonces él me dijo que sólo tenía una pequeña botella de Sprite en vez de botella de coca cola. Así que él tenía que volver a conseguir otro. debe haber estado caminando como 1 horas 30 minutos afirmó llamaron a mi puerta y me ninguno de lo que pasó. El restaurante y después me llamó y colgó después de un anillo. Cuando me llamó de vuelta y me dijeron este cuento de hadas y habría que enviar de nuevo. Pizza agradable pero el peor servicio al cliente que he visto en mucho tiempo. Me parece una pizza gratis la próxima vez que orden. Para ser sincero no creo que tampoco.

Had a pizza delivered to my hotel, great fast service and the pizza was still hot, will use again as they make on of the best pizzas.

Pizza is always great and consistent, the staff are extremely friendly and have good deals. Highly recommended

Ordered pizza online, and tracker came up saying baking, out for delivery etc was told it had been delivered, left it 20 mins (40 mins after ordering) phoned to see where it was and was told by quite a rude girl it was just leaving. Now 50mins on and it's still not here! So rang again and was told the driver was outside and to wait for a couple of minutes. Another 10mins and it's still not here! Will not be ordering from here again

These guys definitly trade on the franchise. Staff are generally rude and short with customers. Delivery service below Domino's standards. Go next door to one of the several other choices on this little stretch of takeaways.

Only have dominoes as a rare treat absolutely adore the cheese twisted dough balls- divine. Have started half and halving z large with my mate works out good value when we can't be bothered to cook

I ordered 2 pizza and garlic bread before 7 for 8 o'clock. Seemed manageable at the time. Their tracking system was down, so at 8:30, I called. The phone had minimal rings before it said to leave a message. I can understand that they were busy. We got to after 9 and they finally arrived. I feel sorry for the driver, who got to hear my rant. I apologise to him. But not dominos. This is outrageous! I sit down to eat my pizza and both of them are cold. My pizza is completely wrong from sauce to toppings. The garlic bread had cheese on (we did not want it with cheese), lucky we weren't allergic!I rang up up and I they did offer me a free pizza (hence the 1 star). But as I have worked out they have over charged me, anyways. I ordered a cheese and tomato original and a chicken feast with ham. On the second pizza there was only chicken and bacon. I should have been charged for create your own. I have never ordered hot food that you have to heat up!!!This is horrendous!!!!

I organised a corporate event for 19 colleagues at black Park. The idea was to do the event followed by pizza. I called the day before to place the order, tried to pay with card but for some reason the card wouldn't go through so advised I would pay cash on delivery. The day of the event... I got a call about 1.5 hours before delivery confirming the order and asking me to pay with a card but I said I had the cash with me. I asked if they could call confirming when they left but I never received that call. Ten mins after the delivery time I called and was advised the driver had left but would be another 10-15 mins. Half an hour after the delivery time the driver arrived, with his kids in the car he parked in a silly place away from the entrance. Bearing in mind I had an order worth over £200, that's allot of pizzas! Obviously I spoke to the driver and vented my frustrations as colleagues had left as they got bored of waiting. We did speak to the manager and received a small discount but this really didn't make up for fact that the evening ended on a sour note. To top it off the pizzas were only warm. I appreciate that things happen but to be kept in the loop would have helped rectify the situation. The drivers attitude left little to be desired for. Domino's is my pizza of choice but this experience has left a very bitter taste in my mouth! Avoid this store.

Since when can a pizza delivery take upto 90 minutes? and since when is that common knowledge? Well, that is what I was told when I called 45 minutes after placing an order and was told it could take up to 90 minutes! What happens to the state of the pizza that is supposedly out for delivery till the time it reaches me home is anyone's guess. One customer service advisor said it can be upto 1 hours and then when I asked to speak to the manager, it became 1.5 hours. Some random excuse was made about a road being closed...which has been close for nearly a year and traffic flows fine around the town. It is not something that just affects them or me. So, I am stuck having paid upfront and I can't even cancel now. How come such a major piece of information is never available anywhere before you place any order? Horrible level of service and reflects on the whole Dominos delivery model. I will be telling everyone to never order at least from this branch and will definitely be looking for their delivery timelines, as surely this is unacceptable level of service!

Do not order from them!!!!Last pizza which i order from them!!!Instead cheese crust i receive some pancakes with bechamel between themtotally uneatable.The person who answer my call was so hurry to answer another call.This not a first time!!!Always check your pizza at delivery!!!

Great value for money, lovely food.Fast service.Couldn't fault at all, fantastic!Look at offers online - great offers

What else would you expect from Dominos - other than their standard Pizza and Cheese dip fares. This was no different. the place is really busy though.

We dropped in for a Pizza - a hive of activity! Ordered our 'takeaway ' pizza! You can't really fault one of these on a collect order / not expensive !

It was a Domino's pizza, nothing special. Beat the bar food offered at the hotel. It something American and easy. GREAT service.

Service was a bit mediocre but they were fairly quick with the order. And they accept Amex (because not all Dominos do)!

Had a delivery so was too late by the time I opened the box hardly any toppings and burnt.It was 2 for Tuesdays well I think it was one set of toppings for 2 pizzas.Will never order again.

Pretty good service from these guy's.used them a number of times for late working in the area and they've delivered on time and with no issues. On thing I'd recommend if you are using them for business is you have to ask for a receipt as they dont bother brnging it and are unhelpful when you ask them for one.