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2.9

Based on 149 opinions finded in 2 websites

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Nº 2642 in 3097 in Leeds

Nº 78 of 90 Pizza & Pasta in Leeds

CUSTOMERS TALK ABOUT DISHES WITH..tomatopizzacheese

comment_iconOpinions

I’ve ordered from several dominos across the UK and this one without doubt is the best. Brilliant.

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Daniel Richardson . 2024-09-21

MORE AT Google

Lovely pizza, quickly delivered Recommended!

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Darren Woolsey . 2024-07-20

MORE AT Google

Ordered two pizzas with extra cheese that came with hardly any cheese on,thought I’d try the new loaded chips with cheese on which arrived under cooked and totally tasteless.what a waste of money 👎

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Andrea Slater . 2024-04-29

MORE AT Google

Delivery from dominos at horsforth in Leeds.Hardly any cheese on the pizza,I ordered loaded fries with cheese,which were under cooked,cold and completely tasteless,for these prices dominos at horsforth in Leeds really need to step up their game,I’m guessing by some of the reviews though,staff at this shop won’t acknowledge or do a thing to apologise or make improvements not the first time we’ve been disappointed either.one customer lost 👎

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Andrea S . 2024-04-27

MORE AT TripAdvisor

Regular takeaway. Fast service and great pizza

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Jasmine Vickers . 2024-03-30

MORE AT Google

But cheese is just the name of cheese they don’t put on pizza and it’s too oily we been in Bradford leisure they don’t do like that

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Harman Lubana . 2024-01-24

MORE AT Google

Pizza was good but ready 15 mins late

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Tunde “Baloo” Balogun . 2023-12-11

MORE AT Google

Never ordered from dominoes got quite excited but by god. Id rather have a 99p pizza from morrisons. Absolutely disgusting. Never had anything like it. So so bland. Total waste of money but delivery guy nice.

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Mason Rume . 2023-12-09

MORE AT Google

Very ill after eating this pizza.

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Emma R . 2023-10-22

MORE AT Google

Food was good and fresh, just generally find the mighty meaty sometimes too sloppy and not enough flavour but that's on the company not on the staff. tasted good the day after when it had dried out a bit. Very fast service - used the app and was ready to collect in 15min. Order was correct too. Can't say much about atmosphere as it was a takeout.

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Chef . 2023-06-18

MORE AT Google

Recently much improved - had a great pizza mid week, good deal no complaints

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Jessyca Cummins . 2023-04-28

MORE AT Google

There is hardly any cheese or tomato on the pizza, some slices are almost bald. If you call to complain the staff aren’t interested, would be fine if a pizza wasn’t £20. When you order from a franchise it’s because you expect the consistent level of quality, this site falls short.

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Charlie bedford . 2023-02-05

MORE AT Google

Good consistent quality if not great pizza. Friendly courteous staff. Clean. As much atmosphere as you expect from a takeaway. Silly thing to score on imo.

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Justin Ware . 2023-01-28

MORE AT Google

Pizza was quality as usual from dominos. Garlic source was great with it aswell. Not much wrong.

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Joshua Frampton T . 2022-11-30

MORE AT Google

Quick and easy to order and to track the order too. Using their website with the coupon bot allows you to save a great deal of money. As soon as it was ready for collection I set off and on arrival they wasted no time in providing me with my food. Food is generally really tasty.

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Owen Evans . 2022-11-21

MORE AT Google

Missed items off the delivery, rude when I called them Items took ages to arrive and were stone cold. Add in how expensive it is and it’s genuinely baffling how they’re still in business. Very very very poor

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max bean . 2022-11-13

MORE AT Google

Good food nice people favourite place to go for pizza

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richard Newby-Wright . 2022-11-08

MORE AT Google

If I could 0 stars I would ... ordered £50 of food and was then told 15 mins after ordering that actually it would be 2 hours for delivery and that a refund would take 3-5 days ... thisnis totally unacceptable ... to make matters worse really really rude member of staff and sub poor customer service avoid avoid avoid

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Daniel Tidmarsh . 2022-10-16

MORE AT Google

Bloody lovely, But had to get extra cheese as they are a little bit tight with a standard portion..

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Andrew Clarke . 2022-07-19

MORE AT Google

Nothing amazing about the food And I've seen much better service from smaller places

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Mohammed Sudais . 2022-07-05

MORE AT Google

I mean, the pizza is good, good choice of sides too. But why have ridiculous deals such as 50% off when you spend £100, what! £100! On pizza! The pricing structure of this place is just daylight robbery, should all be serving in balaclavas. I do like a dominoes pizza, but it's hardly surprising its never really that busy when you visit.....a stark reminder that once you walk through that door, your pants are down and your over a barrel.

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Scott Andrew . 2022-06-25

MORE AT Google

Poor customer service really need to sort it out the money they charge for the pizza and the service you get is not good at all

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Michael Hartley . 2022-06-16

MORE AT Google

Absolutely disgusting services, took over a hour for delivery, for the driver to come and say he cant deliver to my door, I live above some shops and was stood at my door, he still wouldn't come up, I'm 38 weeks pregnant and this didnt seem to bother him, I have never had this problem, my food is now cold, staff and driver extremely rude, will not be ordering again from there.

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Faith Jones . 2022-04-28

MORE AT Google

One of the best in Leeds, nice staff compensate well for mistakes 👏

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Konrad Wisniewski . 2022-02-23

MORE AT Google

Took an hour and half for the delivery and it arrived cold.

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Myles Somner . 2022-02-03

MORE AT Google

Staff unwilling to assist with an issue, only telling me to call customer.er services and basically lied to my face.fokd was stone cold and couldn't get through on the phone.

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Thomas Jones . 2021-11-08

MORE AT Google

Was about an hour for delivery when it arrived pizzas burnt but really cold chicken wings just fat! Never again

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Leona Hartley . 2021-11-08

MORE AT Google

Really surprised that they haven't got 5 star reviews!!! We genuinely always get hot freshly baked pizzas and feel lucky to have this dominos so close, never had any issues and the staff are lovely!

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Stacey-lee Curtis . 2021-10-07

MORE AT Google

Have always had good experiences here before, prompt and reasonable quality. However today I ordered 2 pizzas. The tracker app showed them as out for delivery, and then delivered, but no pizza had arrived. I tried phoning the store, but no one answered. When I hung up the phone rang again. It was a neighbour 3 doors down, ringing the number on the pizza box (which was mine), wanted to know why Domino's had delivered pizza he hadn't ordered. We did get our pizza, but was stone cold. Won't be ordering again.

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Karin Nutting . 2021-08-09

MORE AT Google

Don't believe the tracker as my pizza was delivered one hour after the tracker said the pizza was out for delivery.

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william h . 2021-07-18

MORE AT TripAdvisor

Hi just want to say I have been reading other reviews on this page unfortunately don’t agree with some of you. My experience has & always has been 5star service the manager Ali is very good & understands the needs of a customer I am Muslim so I order halal toppings so they clean was & use new which I love. Can’t fault the store staff never had any problems hope your owners give you a bonus the delivery staff are very polite and friendly foods always on time. & no I am not getting paid to write this review it’s from experience of using them over a year now.

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Arfan Ali . 2021-05-30

MORE AT Google

Disgusting attitude. Aggressive. And abusive.

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Katharine Firth . 2021-05-05

MORE AT Google

Excellent customer service and pizzas were beautifully made and tasted spot on served by jerry very nice guy

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Rosheen Robinson . 2020-11-24

MORE AT Google

Ordered quite a large order for most of it not to turn up and for them to add a random pizza into the order that none of us requested, the food was almost raw and cold when it arrived, when I phoned up they denied that I had ordered from them being very rude and then only admitted that I had ordered from them when I handed the phone to a male friend, even then they kept denying that the food ordered had not came from this store... generally they were very snarky and couldn’t care less about the customers health or anything otherwise won’t be ordering from them in a long time unless they buck their ideas up, definitely not up to stardards

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Abeygail Bishoprick . 2020-10-04

MORE AT Google

Couldn't deliver 1.5 miles away due to postcode

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TomTheEnglish . 2020-05-16

MORE AT Google

Terrible pizza, way way below the standard of most Domino chains. If a pizza with ‘extra cheese’ can have so little cheese that you can barely see it on half of the pizza, I dread to think what it would be like without extra. Try reading the orders and making what was paid for.

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Rauri Binding . 2020-04-25

MORE AT Google

Great service. Issue resolved with no debate. Thank you.

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David Cooke . 2020-04-10

MORE AT Google

VERY POOR FOOD from this branch. Poor quality. Am usually a big fan of Dominos, but will be ordering from another store in future, as this branch simply doesn't care Where's the Management here???

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Stephen Dobson . 2020-03-31

MORE AT Google

So I had guests coming over to my house last night. I ordered 4 large pizza. I still has three of them uneaten because of the very, very poor quality of the pizza. It was so very cold and I don't know why this happened! I ordered a few times from this location but will never do it again. I called the store today, they did nothing! I am deleting their app. I Rating is less than one star but cannot leave it blank.

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Suliman Alomran . 2020-03-07

MORE AT Google

Ordered a large pizza with extras last week, it arrived with hardly any toppings. I rang to complain and was fobbed off by the manager, so I emailed Dominos head office who apologised and sent me a voucher for a free pizza. I ordered the free pizza last night but when I arrived it didn't have the toppings I asked for. So again I rang and spoke to the manager who got very confrontational with me and put the phone down on me. Completely unacceptable service and behaviour. I will never order from there again . This particular shop is ruining the reputation of Dominos.

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Paul Edmonds . 2020-01-29

MORE AT Google

Always very tasty. Ordering in the app is good and easy. You never have to wait too long. Can be dear given there are better quality restaurants in the area for similar or cheaper prices.

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Leon Das . 2020-01-04

MORE AT Google

Absolutely terrible. I ordered online. No delivery. I rang the store. We have not received your order. I went to the store to show them the order details. They still could NOT find my order. Then suddenly out of the blue "your order is at your address sir".Clap cold. How do you order food online then get told they don't have your order then suddenly it's being delivered. Domino's need to sort there so called staff out

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Paul Woodgate . 2020-01-03

MORE AT Google

Esta es mi tienda habitual de reparto de pizzas, las he estado utilizando durante años. Hay un extraño error de vez en cuando en el pedido, pero en general muy feliz. ¡Realmente me molestó esta noche! Mientras esperaba el pedido, creí oír la puerta del auto, miré hacia afuera y vi a un conductor de reparto en los vecinos. Cuando pude salir, ya se habían ido. Llamé a la sucursal y me aseguró que volvería en 10 minutos. Nada apareció en los siguientes 40 minutos, así que llamé a la sucursal nuevamente. El agradable operador de telefonía le preguntó a su gerente qué hacer, y pude escucharle decirle que me dijera que le robaron el auto al repartidor mientras entregaba mi pizza. Las cosas suceden, las órdenes se mezclan. Los conductores no pueden encontrar direcciones. Entiendo todo eso, pero ser mentido me molesta. ¡Estoy molesto porque no puedo volver a partir de allí!

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John . 2019-09-28

MORE AT TripAdvisor

Avoid this Dominos....they are rude and the food is bad....I used to love Dominos now this place makes me MAD. killing off pizza at this place!!! Dirty

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Mr TRUEREVIEW . 2019-08-03

MORE AT Google

Domino's pizzas are the best they're head and shoulders above the rest

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Mel C . 2019-07-27

MORE AT Google

Standard dominoes! Great service as always :)

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Evanya . 2019-07-08

MORE AT Google

used to order regularly as it was my local (horsforth) but they are constantly getting my order wrong, every other order is incorrect. Wether its wrong sauce, wrong drink, even on occasion the wrong food. Can not recommend to anyone.

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Matt Fury . 2019-07-03

MORE AT Google

Rip off company that makes up the prices as they go along contrary to the menu..

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The Phoenix Gold Kid . 2019-07-02

MORE AT Google

ordene regularmente ya que es mi local pero siempre decepcionado, cualquier otra orden es incorrecta. Si se trata de una salsa equivocada, una bebida equivocada, incluso un par de veces la comida equivocada. servicio horrible

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Matt F . 2019-07-02

MORE AT TripAdvisor

If I could give zero I would. Late is one thing but two hours is a bit extreme? Same story as the rest of the reviews. You call and call and call to be fobbed off with varying excuses, asked for a refund and the manager is conveniently away and the only one who can do it. Told to call back later, he’s still away. THREE TIMES!! What a joke of a dominos, don’t waste your time with these cowboys.

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Usama Rafique . 2019-06-04

MORE AT Google

Always good food and fast service.

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Steve Lee . 2019-05-15

MORE AT Google

Ordenado desde aquí hace más de una hora. Dicha comida se entregó en el rastreador y ahora no han respondido en 20 minutos. La administración es claramente impactante, esto sucede con frecuencia en esta rama. Pérdida de tiempo.

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charlie f . 2019-05-12

MORE AT TripAdvisor

Yet again this place has got my order wrong !!!! This is the last time...still waiting for my 2nd pizza 😡

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J G . 2019-04-04

MORE AT Google

Appalling delivery times from this establishment, delivery times of an hour are now the norm for this place despite them claiming delivery in under 35 minutes on the dominoes app. Staff don't seem to really care that they are taking forever to deliver, just try to fob complaints off with discounted pizzas in future but then when you order the next one it's late again. I cannot recommend this place, there are far better Pizza places in the area.

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James Cooper . 2019-01-15

MORE AT Google

We usually call in for our order before hand. Very good sevice, quick and friendly too. Great pizzas

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Pauline Magrath . 2019-01-11

MORE AT Google

Terrible. 1.5 hours late, cold and didnt have an peppers on. Even on new years day this is poor for any company, let alone Domino''s. Won't be ordering again!

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Richard Battye . 2019-01-01

MORE AT Google

Nice food but sometimes late on deliveries

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Rachel Foster . 2018-12-09

MORE AT Google

Pizza was so oily, all my family were sick after that. Never recommend for anybody Dominos pizza

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Olga ivanova . 2018-12-01

MORE AT Google

I only rang because my terrible dominos is shut and the lovely polite man that answered was so helpful and even asked around to see if anyone else would deliver! I wish they were closer to me so I could order Just to praise him thankyou for your customer service really restored my faith in humans lol

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ShakeelaSimms . 2018-09-01

MORE AT Google

Fast efficient service, I must remember I really can only eat a small pizza NOT a large one.....

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Andy Walker . 2018-08-16

MORE AT Google

Pedí una comida familiar como un regalo para mi familia. Realizó un seguimiento de la orden en línea hasta que se detuvo y dijo que se entregó. Después de un rato probé en la tienda sin respuesta hasta que alguien contestó con un "sí" y luego, una vez que revisé, me dirigí a Domino's y le pregunté dónde estaba mi orden. Colgaron. Sin respuesta desde entonces. Familia muy decepcionado!

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Katie R . 2018-07-09

MORE AT TripAdvisor

Ordered for delivery at 19:30 and not received till 20:35.They never answer the phone.food was cold too.

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Hadi Heydarnia . 2018-05-31

MORE AT Google

Personal pizza's up until 4pm for the kids 😋 Nice staff

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D GB . 2018-01-30

MORE AT Google

We tried to call to complain but surprise surprise, no-one was picking up. Took 40 minutes to deliver from when the system said out for delivery, and we live a 3 minute ride away. Driver got agitated when he couldn't find the address, he called us and was super rude trying to prove that we don't know our own address. When he came he brought the wrong drinks. Very disappointed, we'll get Pizza Hut next time.

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Michael Katoumas . 2017-11-30

MORE AT Google

Good food, polite staff and great customer service.

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Jonathan Coggan . 2017-08-28

MORE AT Google

I tried to call up to make sure everything was ok with my order as the app said quality check for an hour. Instead they ignored my calls and eventually they cut of their phone. If they answered and at least said they were having issues I would of understood. Bad customer service.

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Marley Shaw . 2017-05-14

MORE AT Google

The pizzas are ok but expensive. What a I dislike is when phoning up with your order you are not always offered the deal price going. A bit of a minefield when ordering.

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Gogirl192 . 2017-04-11

MORE AT TripAdvisor

Same as all the others, good pizza if you use the deals, or very expensive if you don't! It's exactly like the rest...

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Richard G . 2017-02-13

MORE AT TripAdvisor

Lovely staff and great consistent standard gluten free food, does what is says on the tin. Gluten free Fiorentina pizza is to die for!

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ketchuperus . 2017-02-12

MORE AT TripAdvisor

Ordered food online waited an hour & 20mins b4 delivered, about a 8 minute drive away from our home , when delivered the guy apologies for the wait , the pizzas were dry they have been stood after been cooked a while , also they were just warm enough to eat but not enjoyable , the wedges were not nice at all and the garlic bread didn't taste of anything on the hole a total waste of money 😡😡

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Peter clubb . 2017-01-13

MORE AT Google

Ok, I'm not just writing this 1 star review based on just one trip. I have been a regular customer here for over 3 years now (usually get the Two-For-Tuesdays deal most weeks) and it must be under new management because the service and food quality levels have gone right downhill on my last 3 visits.On the last 3 occasions I have gone to collect my pizza they have messed up my order and had to start again. This wastes my time because I order online and shouldn't have to wait another 20 minutes when I arrive.Secondly, what part of 'Extra Cheese' and 'Extra Tomato Sauce' do these people not understand? I pay extra money for tomato sauce because I want that on my pizza. The double Cheese and Tomato at this branch used to be amazing last year with a rich layer of tomato puree on every slice but clearly they have changed staff or management and they no longer care what you want on your order.I am including a photo of my 'Extra Tomato Sauce' from tonight (order number 170201077) and as you will see the pizza has barely any tomato sauce but that's okay because they have just made £18 from me. This has happened on the last 3 visits so I will no longer be visiting every Tuesday.Staff don't bother answering when you ring to complain.

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Combat A . 2016-11-08

MORE AT TripAdvisor

My pizza arrived in 28min. Delicious and hot! I love it!

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Péter Szabó . 2016-08-07

MORE AT Google

Pedimos 20 pizzas para una fiesta.Llegaron 15 minutos temprano durante la presentación (así que perdimos la mitad de esta tratando de solucionar este problema). Como pedimos tantas que tuvimos que pagar por adelantado (que está bien), sin embargo, el conductor de la entrega de pago preguntó de nuevo!!! Cuando llamamos para reclamar el gerente no acepta responsabilidad que pasando el libro de culpar a los demás miembros del personal. Pizzas estaban bien. No volvería otra vez.

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gayle g . 2016-08-04

MORE AT TripAdvisor

If I could give this zero stars I would. We have ordered online this evening at 6pm. We got our delivery 45 mins later. That's where the good news ended. Upon arrival, our pizzas were incorrect. When I tried to contact the store they didn't answer and then after several more attempts, they took the phone off the hook. I contacted another branch to see if they could help, who could only say they would try ringing the store as well and they would ring back! I waited a further half an hour and they hadn't rang back. I tried to ring this store again and eventually got through (after a further 5 attempts!). After I had explained what had happened they hung up on me! Disgraceful. I rang back and complained and they did apologise and gave me a full refund (although they tried to buy me off with free cookies first!). The order was cancelled but a further pizza delivery man turned up a couple of mins later with the pizzas and cookies, so not all was lost. I am now waiting for my refund to go through.

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James Gosnay . 2016-06-10

MORE AT Google

Soy un gran fan de este Domino's, la comida siempre es muy buena y el servicio es excelente. Sólo me visita cuando hay una oferta disponible como el precio completo menú es ridículo, pero creo que todo el mundo sabe que este de Domino's.Siempre nuestro sitio al que ir en Horsforth una invitación para el té.

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joeysel . 2016-05-04

MORE AT TripAdvisor

Dominos es siempre una excelente opción de pizza, siempre mantiene su sabor, su masa y la calidad de la muzzarella.

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leatech . 2016-04-28

MORE AT TripAdvisor

This place has messed up 2 out of my 3 recent orders and on one occasion could have made me very ill (putting through a gluten free order as a normal; I'm not a fad diet person, I'm severely coeliac). I had had to order on the phone as their online system was down again so there was no written record of my order, just what the guy had put in my till. Therefore, it was deemed my fault so I was not offered replacement, refund or even a voucher. I will not order again as only 1/3 of gluten free orders have actually been done properly. I gave them two stars, rather than one, because the drivers always get here on time. The gluten free pizza base is much, much better at Pizza Hut (you'd never know it wasn't wheaty) and I was only using Dominos because Pizza Hut can't find my newly built house yet.

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Alexander McCracken . 2016-01-29

MORE AT Google

La pizza aquí es muy agradable en la base y el tomate puré Sin embargo las coberturas son muy escasos. Una pizza de salchichones tenía la cantidad más pequeña de salchichones y de hecho vimos personal contando las coberturas. ¿Por qué? El coste es muy poco. Sin embargo, el costo de la pérdida es un cliente más. La pizza podría ser fantástico, aparte de la falta de elegido o que sufra la pizza básico.

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SharonKEke . 2016-01-19

MORE AT TripAdvisor

not impressed ive just spent 45 mins trying to order food the app just gave me errors whilst trying to pay so i phoned up to try to resolve the problem the girl told me to use a laptop to order so i went through it all again to get to the last screen to be told sorry the store is now closed SERIOUSLY!! USE JUST EAT

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peter griffiths . 2015-04-16

MORE AT Google

Tonight I downloaded your app to place an order for a Friday night treat from my local Domino's - (Horsforth, Leeds) as your mobile site was not working. I tried several times to place an order without any success. I tried my cash card several times and receive an error message...I tried PayPal several times and received an error message. Finally I phoned the delivery shop and placed the order over the phone and said I would pay by card. When the delivery lady arrived I gave her my card and the payment was declined. I was confused what had happened to my cash and a little embarrassed so I transferred some money from another account to pay for it. Not money I can afford to spend on a pizza order. The order came to a total of £30.67. I have since tried to make sense of the fact a big chunk of money mysteriously dissappeared from my account. It would appear that even though I receive an infuriating error message each time I tried to place an order you have still debited my account for each FAILED attempt. So far I have found my PayPal account has been charged TWICE. Once for £30.67 and again for £31.00 as I tried changing the cost (rounding up to the pound for your charity) in an attempt to have the order accepted. In addition I also tried the same tactic to get the order accepted with my cash card. I will now have to wait until Monday to see exactly how many times and more importantly how much has been charged to my card. I have contacted the delivery shop to explain the issue (I spoke to the manager Andrew) and he has assured me that NONE of the orders were received by them. I have tried to call your head offices to see when you are next open to find there is no one I can speak with until Monday, when I will be at work. To add further insult to injury whomever represents you on Facebook has informed me it will take 2-5 working days to even contact me! Disgraceful!!! I need this money putting back into my account immediately! This has been taken due to errors on your part and not mine. I feel this is absolutely unacceptable. A treat for my family after I have worked a 50 hour week has cost me (at a guess)£150!!!! Be assured that as a single parent with two children do NOT have that amount of money to waste or wait to be returned. Needless to say I am furious about this and feel this goes way beyond a 'small error'.

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Tracy Iley . 2015-01-17

MORE AT Google

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