Dolly's Desserts Market Kitchen in Barnsley

Visited here after the years of TikTok hype. Shop is located in glassworks with two floors of seating. The decor is nice, but the seating craves some much needed TLC.. very dated and poor quality. I get "express" vibes from this place... food is served in cardboard with cardboard cutlery.. yet you are paying high end prices. Everything is made fresh to order meaning your food is always hot which is great. They are very generous with the sauces and toppings and their whippy is thick and creamy. The menu is extremely limited and the fact gelatos are not used to make milkshakes is dumbfounding to me. I would visit again but wouldn't go out of my way to do so.

Very good very expensive thought

The brownies what may seem expensive are most definitely worth. I do recommend the cookies and cream brownies with the Nutella milkshake as it works amazing together. Been multiple times and never disappointed. The staff are nice and welcoming as well. Would 100% recommend to anyone who hasn't tried it.

Nice place to sit down, good service.

Always like the food here, however the service is sometimes hit or miss. Greeting your customers/saying hello back to them is the most basic customer service skill.

Visited twice and both times we've been so impressed! It's not the cheapest but you really do get what you pay for and they are not shy on their portion sizes. Don't forget to check out the baked good cabinet too, the crumble cookies are to die for! I've also seen some reviews about staff but I have absolutely no complaints whatsoever, they've been polite & friendly both times :)

Ordered the mystery bakes box for my boyfriend , he loved the flavours thankyih ❤️❤️

Bought two cookie pies to take away, I got Cadbury caramel but you can’t really call it that as the caramel on top was not Cadbury just some thick home made caramel :/ and two small squares from the big bars plonked on top that were actually Cadbury caramel overall overpriced at £4.50 each.

Sooooo bad, but oh soooo good and tasty. Loved it

Honestly food is absolutely lovely Only down side is that we got things to take away when it was the least busiest time of the day. One staff member was extremely stressed and gave me a few dirty looks for no reason lol but it is what it is. I probs have that face although I tried smiling but had a mask underneath. She was whispering to the other staff members who were absolutely lovely but they looked very uncomfortable when she was stressing/moaning to them. Some of our order was missed (didn’t notice until we left) and we live an hour away so we won’t be able to get a refund. 10/10 for the food though. Just the lady really put us off from going as I’m quite an anxious person and didn’t feel welcomed :(. Maybe we just went at the wrong time. We said we may go in the week but it was a stress to get there so we probably won’t. I feel bad for leaving this review. This was just my experience. Again, the some of the staff members was lovely and the food was delicious.

From approaching the service desk to receiving the food was faultless, friendly front of house and very accommodating, and the desert was amazing.

I have never had it nefore, but the brownies are mega xxx

Brilliant service as always, can’t beat a Rocky road from here, unreal service

Food delicious service excellent. Friendly place and nice atmosphere 😍

Appalling service, the food was stale and tasted old. Waitress didn’t seem bothered. Drinks tasted disgusting. Only thing that gets more than one star is the atmosphere because of the decent decoration. Never again

I ordered a waffle with fruit. After 25 minutes, the lady informed me that there was no fruit, so I replaced it with a kinder bueno waffle. After another 15 minutes, the lady called me to pick up the order, which was falling apart in her hands due to the influence of temperature on the chocolate. I do not recommend

This place is highly overrated in my opinion. We went there after following it on instagram but I have to say that there’s a huge difference compared to what it appears on the instagram profile. There were no so many ice cream flavours which was very disappointing for being a Sunday after lunch. I also had a plain bubble waffle and it was uncooked and not edible.

Amazing I've cream and cookie dough with loads of choice of flavours. my only negative feedback would be that the cookie dough is served warm with ice cream in a folded cardboard box, when the ice cream melts it then drips from the box and goes everywhere.

I purchased Swift special Delivered next day Glasgow Fantastic transport BUT EXPECIONAL PACKING & QUALITY. Gran is getting her daughter & granddaughter for Tea tonight Swift Party Before Edinburgh concert too moro xxxx

Lovely little shop, visited on a Sunday lunch time so was a que but definitely worth the wait sat upstairs in the little shop. Would defiantly visit again

Always wanted to try this place, very very overrated, not much choice on the menu for desserts compared to what they show online. Staff were very unpleasant and immature, they were too busy messing around then actually serving the customers. Cookie dough basic for the price you pay. Won’t be going back again.

Can't say I was too impressed given how popular this place is. Milkshakes were quite thin and lacked flavour, waffles themselves were good looking and well presented but didn't taste much different to any other desert place. Decent enough. Menu was pretty sparse. Lots of choice of ice cream and brownies but not on the menu - only in the front cases which means you have to queue in the massive line to get any idea of what there actually is... The thing that takes it from 3* to 2* for me was the layout inside. Very little seating downstairs and upstairs is behind two heavy hinged doors (which is awful when you're carrying a tray of food / drink). Upstairs was *obscenely* hot witj no ventilation or fans - very stuffy only made worse by the two heavy doors that self close and don't allow a through draft. Cookie doughs were very sickly. Generally quite expensive for what it is. Wouldn't go again personally!

I ordered a bueno sauce which arrived and it had exploded all over the packaging. Nobody seems to care I have requested a refund twice which has been declined both times. Do not order sauces unless u want to waste your money!!!!

Positives: Kinder hippo milkshake was amazing. Never had a better one it was beautiful and the bubble waffle looked amazing. The shop interior is very pretty and fits the vibe as you would expect of a viral business. One of the staff members, I didn’t catch her name but she had dark hair in a ponytail was very kind and efficient which was very much appreciated Cons: Was out of bueno gelato but I was happy to swap for another would just have been nice to try it after a 3 hour journey to get there. Some rubbish still on tables as well. One of the staff members wasn’t as friendly as the other. Milkshakes and waffles were done and she just dropped them on the counter without acknowledging us, not a massive deal but considering the prices it would have been nice just to say here they are or some sort of eye contact.

Always love coming here! Staff are so friendly and the food is amazing, my favourite dessert place by far.

On our first visit we received a Very soggy waffle we got two and both wrong very disappointed expectations were higher very plain and boring ice cream brownies were rock hard cream was red hot however this was over 2 years ago and in the old shop However since we have revisited since the time of the last review I have changed my mind the food is very good in the new shop I had a brownie and a ice cream and they were both very nice and the staff and design of the shop were lovely will definitely go again 😄

Visited the Glassworks shop today after a 4 hour drive. I was served by the lovely Issy, she was super friendly and gave me all the time to decide what to order. I had the Bueno bubble waffle, this was absolutely delicious and very filling! Unfortunately they were out of the Bueno gelato but the S’mores gelato as a replacement was just as good. Staff were very attentive with cleaning, the place was spotless. I also picked up some of the baked goods, both big portions and very reasonable prices. Will definitely be back if in the area.

There's no doubting the quality of the food on offer but if you're visiting be prepared to wait as the place is always busy and there is always a queue. Staff are brilliant and move people on as quick as possible but queues are inevitable

Popped in for a coffee and had the most delicious, creamy, yummy, choccolate/orange ice cream. I'll most certainly be visiting again

Very kind and friendly staff,very good quality food and Desserts. Highly recommended for all

The cause was clumpy but it was very lovely but kind of overpriced

Absolutely gorgeous place. Regularly call in for a latte (best in Barnsley! ) and a beautiful treat cake..and the ice cream is amazing too. Really nice seating upstairs (gorgeous toilet!) Patrick is brilliant-so helpful & polite, a real credit to Dollys. Promote him! Well done guys!

Said open on line but was closed

Lovely staff and delicious brownies!

Food is amazing, however wait time is very long would. recommend if you have time to wait

Buen ambiente familiar y los postres super deliciosos con sus variedades de sabores les encantará

I had the kinder Bueno cookie dough it was sublime I love coming here it has great food great staff and overall a great environment. Also I had the oreo milkshake this was the greatest milkshake I've ever had highly recommend.

Best milkshake we have ever had!!

Best choice of ice creams and shakes, all of the choices in desserts are beyond expectation

Always spoilt for choice at Dolly’s and a great asset to Market Kitchen! Was served by Georgiana and Andrew today and they were super lovely and chatty, hope to see them again!

Can’t remember who served me at glass works but I can’t fault them! I asked for somthing she’d never heard of but did not disappoint. It was amazing I like 2 hours away but will definitely be travelling there soon. Everything about dolly’s is so good😄

Staff where rude when ask a simple question about a gift voucher

Lovely friendly staff always busy but get threw orders quickly Lovely silky ice cream amazing brownies and cookie pies id highly recommend I cant go barnsley without calling in for a lovely treat

Absolutely brilliant. Food served here is stunning. Tasty, rich, luxurious and definitely worth the money. There is a large selection of choice so the only time you get stuck for what to have is when you can't decide which of the many wonderful flavours you want to have. On occasion, when we have visited, the customer service skills provided have been somewhat lacking. A smile goes a long way and can make someone's day. It would be nice to feel that the staff want to serve us, rather than it being an inconvenience. However, this is not so much so to the extent that we wouldn't go back. I completely understand that it isn't possible to smile all day everyday so I assume I may have caught the staff at not a particularly good time. That being said, I would still highly recommend this place. Love the menu, love the location, love the atmosphere of the place and love the copious amounts of ice cream!

Great food, friendly staff and welcoming atmosphere. Highly recommended

Ice cream and all sorts of desserts freshly made for you ,by a friendly crew,at reasonable prices.

Great ice creams and milk shakes.

Very good place to get a nice and yummy desert and icecrem. You can rest and enjoy it for a little bit. Nice,fresh and clean. Friendly stuff working here as well.

Love the service and the ice cream flavours and sauce with the sprinkles.

amazing service especially to person working at till today !! she was very patient with our order and was overall amazing !! 💕💕

Dolly's is amazing loads of great choices, and the staff are so friendly and helpful... I love this place ❤️

Overpriced not allergy friendly, desserts are over priced and staff are rude. Absolutely disgusting

Prices are expected to be high, as it is all made from scratch however you definitely get what you pay for. The staff are very friendly and the new shop has plenty of seating along with a little ball pit for photos. Clean bathrooms etc. great atmosphere

Just your average ice cream place, staff was nice ice cream was good

After being dragged there by a moody teenager after she had seen this place on TikTok, I won’t be grounding her this week. The prices were as I expected but the portions were fantastic. You want what you pay for and here you get a little bit more. I loved the strawberry milkshake and it was in my top 10 best milkshakes of all time. Great selection and something for everyone with a sweet tooth. Staff were lovely and patient when you get to the front of the queue and still don’t know what you want. Btw, sit upstairs coz the booths are fantastic! Even the toilet is cool! (And very clean) 😂

Loved this place staff really friendly and desserts delicious

I have been wanting an ice cream/gelato from Dolly’s for years. I went today and the serving sizes are huge!! I couldn’t eat all of my two scoops. I also opted for a fancier cone which I’d highly recommend. I had pistachio and my boyfriend had bueno. The lady who served us was also very kind. Definitely lived up to what I was expecting and more!! Would come back again

Jaffa Cake milkshake. 'Nuff said.

We had a brilliant experience at Dolly’s desserts today. The food was delicious and we thought it was very reasonably priced. Patrick was our server and he could not do enough to help us! We were very indecisive and he helped us to choose our options, all the while with a smile on his face. All the servers were so pleasant! They had a great system going so there was no pressure for us to rush our order and we could take the time to choose. We will definitely be returning next time we are in Barnsley.

Not great... paid a fortune for extremely sickly, cheap tasting cookie dough. Also purchased a scoop of oreo ice cream separate. Again, expensive and looked like it had melted and been refrozen from the consistency of it. Maybe I ordered the wrong things? But my experience was not worth the hype.

Lody i kawa na 4☆. Obsługa mogła by być troszkę szybsza ale ogólnie miejsce godne polecenia.

Ordered a brownie box to be delivered. They were all beautiful, moist and full of flavour. Would highly recommend 😊

Took my daughter a few days ago and the staff spoke to us horribly, it was like they were trying to rush to get to the next person and they did not make us feel welcome. Definitely over priced for what it is, the desserts weren’t even that nice. I will not be going back, I thought I’d give it a try after I heard all these rumours about them but clearly the rumours are true and they’re just money oriented and don’t care about the customers.

Wow what fantastic ice cream at a reasonable price

Over priced and over hyped on social media took my son at the weekend and the way some of the staff were talking to the younger ones was shocking and even my son was surprised (age 11). Think its name precedes the quality to be honest, I won’t be recommending or going back.

Very good job they did for us Thanks

I wouldn’t recommend ever ordering for a delivery from this company. I ordered one of their weekly boxes almost 2 weeks ago and still haven’t received it or a tracking number. After emailing them to find out where it was i was told it would arrive the Wednesday or Thursday yet it never arrived. when i asked for a tracking number, they never responded. I then emailed twice to ask for the tracking number on separate occasions and they are yet to respond, even though they claim they reply within 48 hours, this is not the case. I am extremely disappointed with the lack of information i have been given and the lack of contact they have had with me. I will not be ordering again and have wasted £26.99 on a order that never arrived

They were amazing it’s all of us but even more with my son who has Autism and wanted everything separate. They just did it with no issue, he loved it - thank you so much

Gorgeous place, milkshakes are superb as are the bubble waffles

Disgusting. Where they make your waffles is so dirty, huge mountain of waffle mix and does not look pleasant, especially when it’s one of the first things you see as you walk into the shop. Milkshake jugs and tables are also filthy. You as a company need to work on keeping your shop clean as you’ve opened it as an open place for people to sit in and watch you make their food, given this keep it clean. I’ve been reading your reviews and it seems a lot of people seem to agree on the fact you’re mostly rude and unhygienic!!

Food and icecream selections are phenomenal but the prices are fairly hefty and the waiting and serving system needs looking at as that's too long and generally doesn't flow. The toilets and tables Need cleaning more regularly. More staff are needed and a different serving point for icecreams or hot food and drinks would be better. Maybe look at the layout of the shop too or figure out a table number service

A fabulous venue!!! Staff were knowledgeable and friendly and food was fantastic! Would highly recommend x

Good value Ice cream with loads of flavours. But can be a little too busy.

Amazing experuence the desserts are to die for cant wait to go bk the sooner the better

On arrival I was spoilt for a choice of gelato and various bakes along with waffle and cookie dough. I decided on a banana split and was really surprised by the size and choice of items I could have on it. The service was friendly ,positive and helpful although I could have been offered cream and napkin with it. Seating available upstairs and down.

This place is honestly just as good as it looks online! Amazing food and lovely polite young staff, will be returning !

lovely staff, fantastic prices! 1000% recommended

Best milkshakes in town and puddings you need to try them like now 👌👌👌👌

Loads of Polite, friendly and welcoming staff serving. Cookie dough - tasted amazing! 2 scoop cornet - vanilla and oreo amazing! 2 scoop cornet - coconut bounty and strawberry absolutely amazing! Only downside were tables needed tidying and cleaning upstairs and there was no toilet roll in the convenience room.

Awesome place, friendly staff and reasonable prices.

Not at all what I expected having seen them on Instagram! Shop was really dirty no clean tables and not enough staff making it a long wait for an expensive unimpressive dessert, preferred 39 desserts where the choice is bigger and it’s reasonable cost wise for what you get

Great friendly staff , reasonable prices

Lovely place and lovely desserts yum yum yum

Brilliant food, exceeded our expectations. Very clean dining area and 2000’s music to enjoy whilst we tucked in!

We came for the dessert but stayed for the music! The staff were efficient and smiley, the desserts were great. i recommend the oreo milkshake. And the playlist of 00s throwbacks kept us entertained!

Great service busy but helpful staff

Love dollys 😍traveled down from London food was 10/10 and staff was amazing !! Defo will be returning , also I can confirm the food tastes as good in real life then it looks on on tick tock x

Great choice of ice cream varieties, delicious

Visited the original last year and was impressed, decided to visit the new outlet and was deeply disappointed. Extremely poor service, inexperienced staff, no drinks... Had to ask for spoon to eat ice cream with and no napkins given out!

There is a variety of flavours, however when we went there was nothing suitable for our granddaughter who is dairy free. Very disappointed two year old. The amount of ice cream put into the cones and tubs also varies according to who serves you.

If ice cream is your thing you will enjoy this place. Just watch your waist line .

Lovely deserts from here a nice choice of icecream too z

Really good, proper treat .decent cupa tea aswell lol

Yummy,naughty but sweet n nice treat

Very friendly staff, and delicious crepes and waffles. Bought some cakes to take away as well 😊

Lovely staff, great desserts (especially the Biscoff milkshake) and amazing layout and decor!

Ordered a postal brownie box from TikTokshop Fast delivery and omg the brownies/blondies are to die for! They are still sooo soft , soo gooey and just beautiful I have tried so many brownies/blondies but none of them compare to dolly’s these are a game changer😍 I would order more 1000% Thankyou all x

Loved it all! Delicious desserts, lovely staff, and a nice atmosphere.

Always amazing this place so much choice and great prices

Had the chocoholic bubble waffle - really good!! (Not sickly). Would definitely recommend :)