Dobbies Garden World Braehead in Renfrewshire

Sadly Dobbies Braehead cafe going downhill. Scones are now as dry as a board and appear to be cutting corners with quality every time! Asked for extra hot coffee, as often tepid….. clearly fell on deaf ears!

Went to Dobbies for tea and scone. Scone was dry and crumbly even with sunflower spread on it. Will be giving the scones a miss in future.

I love visiting Dobbies Garden Centre Braehead! It's always a fun place to walk around and admire the wide variety of plants and trees. They have such a big selection, and it's great to see all the different kinds of greenery. The restaurant is a real treat. We joined the Dobbies Club, and it’s awesome to get two free hot drinks every month. Plus, they give you something special on your birthday, which is a nice touch. The downside is that not all the plants look healthy. It seems like they could use more water, and I've noticed a lot of the trees are often tipped over or lying down. I've actually picked a few up myself on more than one occasion. It's a bit disappointing to see them not getting the care they need. Overall, it’s a great place to visit, but it would be even better if they took a bit more care of the plants.

Just after lunch writing review, place was fairly buisy but no excuse for the quality of food, ordered bake potatoes tuna really dry no mayonnaise, panini with tuna toasted not toasted just warmed really disgusting service also salad not fresh shall not be going back no excuse for this quality off food at the prices they charge.

Truly shocking. Will never return. Macaroni x 2 - lukewarm. Chips x 2 - cold (replaced but macaroni finished by the time they arrived). Garlic bread - literally uncooked. Restaurant tables and floor health-risk filthy. Rudest waiter I've ever encountered (B*n). Ridiculous queues. What else can I say. Avoid like the plague!

Excellent Garden Centre to visit. Fantastic wide range of garden furniture to choose from. The food is absolutely delicious and the coffee is a must.

Disgusting, warn lasagne, not even hot , no idea how long it had been sitting, this was a busy Sunday lunch time, cold chips warm lasagne, warm macaroni, had to inform the till staff that the kids meals was an offer, the staff looked liked they didn't want to be there, dreadful experience after spending a fortune in the garden centre, won't be back , good luck to anyone hoping for a nice lunch

Awful food. Stale dry fish and chips that had obviously been lying for ages. Soup tasted tinned. Ridiculously overpriced and very poor quality. Dobbies food used to be a lovely treat but it’s consistently awful now. Last time I’ll be eating there

Ordered soup and a gammon sandwich.Sandwich had tuna all over it from the lady that had ordered before me.Felt sick as i dont like any kind of sea food. 😭

Went to Dobbies for coffee and scone. Scone was disappointing, it was dry even with butter on it. Thought that the scone may have been from the day before.

the food was dreadful, overcooked and cold, left under heat lamps till solid, no flexibility of choosing or choice, expensive for poor quality, the young lady tried to be as helpful as possible, but not her fault that the quality and standards were awful, the breakfast chef should be ashamed of the product he served, I have had much better quality from burger vans, over £30 for 3 breakfast of that quality not acceptable, had to return one being cold, will not be back,

Hi sir was in your store today for a look around and in for a coffee and once I entered through the door I thought I was in a dog kettle the amount of dogs was shocking on big long leads. . I never had the coffee changed my mind and went to the toilet. Low and behold once I got in the toilet there was a dog in there as well unreal . Time the viromental health officers put a stop to all this as there needs to be a law passed . I have a dog and would never take a dog in to abuse the place Yours in disgust. Mr mc millan

This excelled my expectations. Very well organised. Really cute set up all decorated Easter themed with a planting carrots seeds in a ceramic pot activity. Great from start to finish. Treasure hunt round store with Easter bunny. Carrot planting activity. Disco and games with Easter Bunny Plenty of photo opportunities. Breakfast all organised and quickly served. Tasty and hot. Only thing I was not happy with was the kids breakfast was a limited menu which my child would not eat. No toast included with it. A fry up for a 3 year old not great. Should have been a toast, cereal option also. Overall a fab morning. Def recommend .I would say more a pre 5 actually though.

Been here a couple of times recently, whilst the lunches are good - very expensive, for example almost £4 per scone (excluding jam) or slice of cake. Tables can take a while to be cleaned, meaning finding one which isn’t piled with empties can take a while

was in with wife for a meal and the amount of dogs I though I was in a dog kennel. people walking about with dogs on a lead and other people carrying dogs . I went into the toilet and a guy standing peaing with a dog on his arms . time the viromental health officers visited the place. and the food was not good. , dog food.

Visited between Christmas and New year. Most of the stock for sale was tatty leftover Christmas stock. Food shelves empty. As for the restaurant, again disappointing. My niece is vegan. Only options for her were chips, baked potato or a hot sandwich which would have taken 25 minutes to prepare. Definitely not as good as previous visits

great food although expensive but was tastie but can take dog there so its good for me attentive staff and happy to see ye

We attended for Santa's Grotto yesterday Sun 27th at 4pm amazing experience both Santa and Elves were great with my little girl who is 2. It wasn't too busy and certainly didn't feel rushed. The elves done activities with my Daughter and Santa gave her a little gift. The Elves and Santa are both credit to Dobbies Glasgow they made the experience extra special and memories to cherish forever. Thank you 😁 could not recommend enough!

Came for lunch with family and friends. Bit unsure what to expect when there were so many bad reviews. Actually pleasantly surprised. Good choice of paninis, toasties, soups and cakes which we all had and the food was lovely. It definitely got busy just after we arrived around 1.00. We enjoyed it but felt the prices were on the steep side

Dropped in on our way back from The Beatson Cancer Centre , for some much needed Xmas retail therapy & food , On entering the whole place absolutely STANK of cinnamon , most of what was on display looked as if it had been dragged out the back stores for yet another year , decided ( Foolishly) to have breakfast in the café , mini breakfast consisted of, Lukewarm at best , murdered fried egg , hard potato scone, disgusting burnt but cold ? link sausage , laminated bacon & coagulated beans . NOPE NOPE NOPE. AVOID AVOID AVOID Shame as it always used to be nice in all aspects , Sign of the times Management ?

Me and my mum came to pick out my first ever plant. Wasn't too sure where to begin and Gillian was the best help on that! Very friendly, knowledgeable about her plants, and extremely helpful. Ended up with a Cathalea and it's been perfect so far.

Came here for lunch with family while passing through Glasgow. I had been before and the food was decent. This time was completely different. All the food was bland, overcooked and expensive. We had soup and mac and cheese. The bread served with the soup...

For many years my wife and I have enjoyed Dobbies traditional breakfasts considering them to be tasty and of reasonable value for money. However, after a recent visit on 10 August 2022, I doubt if we shall be returning there again. The tray had not been cleaned properly. There were no fried eggs as the delivery had not been received (could some arrangement not have been made with the in-store Sainsburys to borrow a few?). The scrambled egg was cold, tasteless and pretty disgusting. The Lorne sausage was rubbery and tasteless. The bacon was blue in colour and decidedly unappetising. The “napkin” was smaller than a paper tissue and certainly not fit for purpose. On the positive side the links were rather tasty and the staff were hugely apologetic, pleasant and helpful. Considering the many other establishments in the vicinity that are offering breakfasts, I think it is time Dobbies started getting their act together.

On a recent visit to the Braeheaad store I was impressed by the level of customer service I received from the staff. The restaurant staff were super friendly and I even had laugh with one of the young lads at the counter whilst he made...

I walked in expecting a lovely meal however when I ordered my baked potato I was in shock. I requested tuna mayo with cheese as a filling and was met with the refusal due to the menu not dictating we can have this. My partner...

Went for afternoon tea with my mother today as a birthday treat! Staff are really friendly and professional. Theresa was particularly helpful and pleasant. Food was very good. Mum and I could not finish all food so received boxes to take home. Great value for...

I just wanted to give a shout out to the staff who ran this morning's Breakfast with Santa - everyone working was so lovely! The waiting staff were cheery and the lead elf was wonderful - she got all the kids involved. Santa was my...

went to dobbies today had fish and chips with mushy peas that were stone cold when i went up to complain and was given more stone cold peas this is not a cheep meal wont be back in dobbies cancelng my membership there are better...

Took my 87 year old mother for lunch today and she ordered a sandwich with salad. The staff member shoved her bare hand into a bowl of salad and put the salad onto the plate. I was disgusted and appalled but didn’t want to cause...

We should gone to IKEA next door. Thought we would pop in as a family and enjoy a breakfast before shopping. The Scottish breakfast was ordered and picked out by the staff. Who are ok by the way. The food was bland, cold and old....

Visited the cafe on a very busy Sunday. Massive queue with a friendly member of staff apologising. Once allowed to proceed found there were no trays and limited cutlery. Like any garden centre cafe you expect to pay a little more but while the soup...

Stopped in for couple of toasties today and 2 coffees they were absolutely terrible .instead of salad with the toasties they came with skinny fries they were luke warm and toasties weren’t much better and I also asked for the coffees to be as hot...

Stopped for a bite to eat while visiting the garden centre today. Ordered two sandwiches, one on brown, one on white - both came on exactly the same thick cut granary bread. Mine was supposed to be ham and mustard. The mustard was mixed through...

A nice garden centre well stocked. We came in and had a cake and a coffee. The cakes are not the best but the staff are very friendly and helpful. Cafe and garden centre has a nice family friendly feel.

Now up and running again after covid but shocking how they are ripping off customers in there restaurant. No longer doing soup and sandwich deals. Just had lunch today 20/19/21 with my wife and was charged £9 each for a bowl of soup and a...

A good selection of plants, gardening tools and equipment, gifts and hardware. Cafe open and observing all necessary Covid rules etc.

Myself and two friends booked for afternoon tea. We had a great experience . The choice of sandwiches were excellent and were delicious. The scones and cakes were also excellent and a good variety. The only downside was that there were no staff around after...

Despite a small wait whilst doing the test and trace details, the system they have adopted works very well. The staff are very helpful and friendly. Food was brought to the table quickly and warm. Well done staff a very enjoyable experience.

Went here pre pandemic and the breakfast was amazing. Went here post pandemic and what a difference and not in a good way. You can’t select your own breakfast items they are preset now so no changes. All items were lukewarm at best, burnt sausage, undercooked bacon, toast with no butter. The only thing that was decent was the service, unfortunately this will be our last visit to Dobbies restaurant

Shambles /what have they done to Dobbies unpleasant place to shop choice was not very good no tinsil in stock. This was late Nov 2020. also cafe was hopeless needs refurb, soon rather than later food was cold by time we found a table

I visited Dobbies Cafe Braehead two weeks ago with my partner for lunch. Lunch was okay and I could clearly see they had a system of one way enter then exit and cleaning of tables evident. I used the ladies loo on the way out and OMG I’ve never visited a toilet I’ve not been able to use until then ( think music festival , well worse!). I checked a few cubicles and the amount of dry paper tissue strewn about floor indicated the place hadn’t been cleaned or checked for goodness knows how long. Toilet bowls were dirty and when I looked in 4th toilet looking for something with a semblance of hygiene there was excrement all over the floor. I told the waitress toilets needed attention but her answer was she couldn’t go in. We left hastily and I contacted customer services twice and was told a store manager would call - two weeks later still waiting!! On my exit from this disgusting toilet the board on the door clearly indicated no cleaning had taken place that day. So much for the Covid cleaning , one way system and mask when basic hygiene is lacking where it also matters. Disgusting.

Sunday lunch with the grand kids. The worst food that was ever made, the ‘cook’ gave out reheated macaroon with chips and turnip! Plates that hot I had to stop kids from touching their food. Then after 15mins my wife’s spaghetti Bolognese arrived with no mince just spaghetti. Do not go here for hot meals they are a disgrace. They could not compete with ‘school dinners’ Never again

Hemos estado visitando / comprando / comiendo en Dobbies durante años, pero ya es hora de que mejoren la engorrosa y lenta experiencia de pedir comida que puede estar tibia cuando la llevas a la mesa. Además, los nuevos requisitos para hacer frente al sistema de seguimiento y localización hacen que sea más imperativo que nunca repensar la entrega de alimentos y bebidas.Deben echar un vistazo a la cadena The Caulders Garden Center, que es un negocio familiar que es tan popular que es mejor reservar con anticipación. Se le lleva a su mesa y hay un servicio de mesa que garantiza que la comida y las bebidas estén calientes cuando el pedido llegue a su mesa. Parecen gestionar esto sin dificultad, así que ¿por qué no puede la cadena Dobbies?

Patata al horno tan fuerte que podría usarse en los próximos Juegos Olímpicos como lanzamiento de peso. Crema fresca en la tarta Banoffee. Podría haberla usado para enyesar grietas. Si quieres transportarte a la comida de la cena escolar británica de los años 80, este es tu lugar. También pedí sopa, pero quiero que sea lo más positivo y dinámico posible.

Ha pasado un tiempo desde que estuvimos, pero no creo que volvamos. Realmente no puede fallar con un sándwich, ¡pero no espere que los espaguetis a la boloñesa vengan con papas fritas y verduras! Las bebidas "frías" de la nevera estaban calientes y ten cuidado con las sillas de la bañera en las mesas, ¡cubiertas de migas que claramente han estado allí por un tiempo!

i had a wonderful time seeing all the wonderful plants and bushes i got some great ideas to sort my garden out and bought some beutiful flowers and plants,

Dom on checkout is a star 🌟, breakfast delicious , Dom has excellent customer service skills and is a great asset to Dobbies .

The carpet in the restaurant is really grubby and the tables are not cleared quickly. Also dog friendly area puts some people off. The restaurant really lets the garden centre down.

I booked afternoon tea as a surprise for my mums birthday. On arrival the restaurant was empty. Another booking was waiting to be seated. We all waited for ages before staff came to seat us. We were taken to a table by the window which was set for 3 people despite it being a booking for 4. The server then disappeared and didn't come back for a considerable time to take our tea order. The restaurant was really cold and totally lacking in atmosphere. There were tables that hadn't been cleared and that's how they remained. When the 4th place setting did arrive, the cup wasn't clean! The afternoon tea arrived. In fairness, the food couldn't be faulted. The sandwiches were well filled and very fresh. There was a lot of variety and it was well presented. Once the food and tea arrived, we never saw the server again. We had hoped to ask for some more tea as the tea we had was now cold, not helped by the lack of heating, but even after wandering about, there was no one to be found. We gave up and left. As this was meant to be a special treat, it only added to the disappointment we felt. Good price, lovely food but sadly a total lack of service!

We occasionally stop here for a good browse and a light lunch or coffee. There is a great display of gifts and a wonderful range of plants and garden goods. Very convenient for all the other Braehead attractions.Recommend the cafe, always busy with a good selection of choices for light meals and snacks.Today there was a great range Spring plants for sale and a 20% off sale for holders of the Dobbies members card plus.

Como todos los Dobbie en los que he estado, es una decepción. La configuración para servir alimentos y bebidas es terrible, con su pedido frío antes de llegar a la mesa porque hay muchas etapas de espera en el proceso. Mucho personal pero son bastante desinteresados. La comida está por debajo de la media, con queso Mac seco, guisantes secos, zanahorias cocidas. . entiendes la deriva. Necesita un replanteamiento completo porque el público está cautivo. Hazlo mejor Dobbie.

We booked an afternoon Tea for this afternoon on-line, which appeared to go well, however, on attending the venue our booking had not been processed, even though we had a confirmation email. Initial reaction was one of oh well we'll make something thing up with bits and bobs! I asked for the manager, who duly attended and apologised. We were asked to take a seat and the manager brought us a pot of tea whilst we waited for our seating to be organised, first impresions I was not impressed as tables were dirty, it appeared unorganised etcWe got seated, however there was no cover placed on the table although we were totally spolit and looked after by Lisa the Manageress and our waitress, so although the surprise was totally ruined, it was al pulled back to a certain extent!

I ordered a sandwich then watched as the guy who was wearing protective gloves rubbed his hands on his jeans on several occasions then handled the bread.The soup which was described as chicken and barley had absolutely no chicken in it and was stone cold. It had to be heated in the children’s microwave.Needless to say there were other customers waiting to do the same.This is far from acceptable.We are regular customers and sadly this is not the first time we have found the restaurant lacking in hygiene and hot soup.

Visited store, 1.30pm Sunday 8th December & managed to send a glass Christmas decoration crashing to the floor. A very pleasant member of staff (Jenifer) came to my aid. Nothing was too much bother for this member of staff. Polite & friendly. A real asset to the Dobbie's Team. Well done Jenifer.

Visited garden centre on 30th of November with family for breakfast with Santa (9.30am - 11.00am) and won’t be returning.Idea was good but Dobbies failed miserably - on arrival all looked good, received a warm welcome and shown to our table. Adults were invited to help themselves to tea and coffee, unfortunately there was only one thermos of coffee and one thermos of tea, for approximately forty adults, resulting in waiting 10/15 minutes to get a tasteless cup of tea.Santa was introduced to the children, however, Santa’s outfit was too big, so children watched as Santa regularly stopped to pull up his trousers, and on several occasions they were able to view his underwear - unacceptable.Next was the breakfast - everyone was invited to join the queue, which moved at a very slow pace ( we waited 20 minutes ). There were two staff trying to put breakfast out for all the families. We finally got to the top of the line to discover the plates for adults were cold (think they had came straight out of a fridge) and the plastic plates for the children were the size of a saucer. The food that was put on my plate was best described as “room” temperature and as they had ran out of some of the items I had to wait until the tray was replenished, resulting in my breakfast being cold and inedible. The children’s sausage was so over cooked that I could hardly cut it with my knife.The children’s activity was to ice a sponge lollipop , the icing was of a strange texture and looked very unappealing, my gran children took a couple of bites of lolly and decided that they were ‘yukkie’.We asked the children (4 and 6 years) what they thought of breakfast with Santa - to score it out of 10 - 10 being great and 1 being not so good, they asked what a 6 was, and rated their morning as a 5/6 as it was ‘ok’. I rated it as awful. It could have been a great day- if there had been more pots of tea and coffee.Santa’s outfit had fitted him correctly.There was served on hot plates for hot food. More staff serving food.Plates bigger for children.Food not over cooked.I felt I spent most of my morning standing in a queue.

What has happened to the nice coffees that used to be served in Dobbies. No offence meant to the staff but I'm sure in the past there was a specific way of making cappuccino's etc. They are just churned out fast with froth on top now. Used to really enjoy Dobbies Coffee. Milngavie Dobbies better. Also very expensive restaurant.

I booked afternoon tea for myself and 2 friends and we were the only people in the restaurant for the whole of our stay which says something! The last time I visited it was much busier but then the price has almost double in between times, at £12.50 per head it’s not cheap. On the plus side the waitress was helpful and attentive up until we had our refill of drinks then we had to seek out someone to pay our bill.

Called in for coffee Appalled at mucky carpet in restaurant - not pleasant - stained and messy. Also surprised to see a couple with dog in food hall.

there soup I would def recommend good prices even for afternoon cup of coffee and scone def go back even large groups

Not just a garden centre NO. We took our two elderly sisters for their Xmas treat from their wee brother. Wonderful dinner, we all had a lovely three course, paper hats the lot. Enjoyed it so much, we took our daughter and our two grandchildren. Wandered round and bought a lot of our Christmas presents all under the one roof. We had’nt planned this either. Children got into see Santa their grotto was amazing. Went into the clothes shops and got some new skirts.

Golpeado en la cara al entrar por una masa de artículos navideños, horrible para un llamado Garden Center que está sucediendo en septiembre. Gerentes, tomen nota y lleven las plantas de interior a la entrada en lugar de en un rincón fuera de la vista.

Always go here for breakfast it's good value and is always prepared fresh .Great place to relax and walk about.

Fui a almorzar aquí. Mala calidad de la comida. Luke calienta papas "horneadas" y usa hojuelas de atún en lugar de trozos de atún. E irónicamente, uno de los lugares más caros para comer en la zona. Muchas alternativas Úselos hasta que los estándares mejoren. No soy optimista, aunque recibo revisiones recurrentes sobre problemas anteriores

We were going to Ikea, and would have breakfasted there, but it was too early! Went to nerarby Dobbies as my previous experiences of Dobbies has been very positive. However it wasn't a great experience - the breakfasts advertised on the wall weren't available and we had to choose a set number of items. This isn't a problem, possibly even a bonus, but a bad impression. The fried eggs did NOT look appetising, although they may have been when first set out! The food was not particularly hot - the toast (well it must have been although it wasn't very brown) was set on top of the breakfast rather than on a side plate. Teas were fine. My grandson's fruit scone at £2.40 would not have been too bad value had it been fresh.

Pedimos dos lattes, uno con leche de soja y ambos muy calientes. El servidor me pasó el cartón para asegurarme de que no tuviera lactosa. Seguramente, ¿esto debería estar cubierto en la capacitación del personal?

Disappointing breakfast yesterday, starting badly with us looking at the boards which advertised 3 different types to be told that’s not what they do anymore, it’s now 5,7 or items. We then had to wait about 10 minutes for fresh items to be brought out not the cheapest at over £14 for 2 breakfasts and drinks. Should have gone next door to Ikea which is about £2.

Después de haber visitado varias veces antes para el té de la tarde, pensando que es una excelente relación calidad-precio, nos sorprendió que el costo por persona. había aumentado de 8. 50 a 12. 50: parece un gran aumento de precios desde nuestra última visita en abril. La última vez que nos impresionaron los pasteles, ¡incluso tuvimos que llevar a casa una bolsa para perros! Esta vez, el menú ha cambiado para ofrecer pasteles de diferentes tamaños que, aunque agradables, no eran tan buenos como antes.

We occasionally stop here for a good browse and a light lunch or coffee. There is a great display of gifts and a wonderful range of plants and garden goods. Very convenient for all the other Braehead attractions.

Food overpriced and staff not very helpful, place was crowded tables are crammed in which just doesn’t work for a heldhair user

We went to Dobbies cafe two days ago. The tables were not cleared or cleaned, and the carpet was filthy and covered in debris. The service was ridiculously slow, and it was way overpriced. Most unpleasant. I would not recommend it to anyone.

A week or so ago a piece of Bakewell slice cost £2.60 (89p at the cake counter) went in yesterday to discover the Slice had been halved and they are still charging £2.60!!! (Also halved at cake counter and charging 89p) How disgusting is that? I had thought that ridiculous way they were charging for breakfast was a sure way to lose customers but the Bakewell Slice, 'takes the biscuit'. Dobbies you have certainly lost my custom. Coffee and cake for a total of £1.50 at IKEA is where I will go now. Shame on you Dobbies, take note loyal customers and don't be ripped off.

Busy cafe with efficient staff. Good tea & coffee. Panini could do with more filling, my cheese & onion one had very little cheese and half the sandwich was empty. Cakes looked amazing but will save until another visit. Expensive for what we had.

Quite simply the worst breakfast I've had anywhere in Glasgow, top tip for anyone in the area, save 20 quid and go next door to Ikea for fresh food thats hot and edible, Mr Dobbie you should be ashamed and embarrassed to serve up food like that to the paying public. Should be a law thats shuts places down like this, robbing the public blind.

All plants I bought were lovely and growing beautiful. Also went for coffee and service was great friendly staff.

Went last year in June, said i wouldnt go back, but i did! Was it worth it? No!

Went to Dobbies Braehead Glasgow today, they no longer do the 3,5 or 7 piece breakast now a choice of 3 set breakfast which we were told you cant swap an item you dont like for an item you do like, i dont like mushrooms, tomatoes or hash browns but had to have them, why would i pay for something i dont like, mental idea, i then asked for a roll with 3 items on it, roll was so dry reckon a good 2 days old i could hardly swallow it, food was cheap and tastetless and I dont know how 1/2 a tomatoes counts as 1 item, needless to say we wont be back, i wont be told what to eat and to pay over the odds prices for it

wee where on holiday this week and went in to dobbies brahead for lunch i asked i could get a ham and tomato bagette as there was only fillings with cheese or prawns that i do not like was told no cannot make you a bagette up soi had a bowl chips my wife asked for a cheese toastie got our tea coffee was handed a buzzer to come and get toastie when ready wee drunk our tea waited about 15 minutes wife got a ham and cheese toastie that was cold on the wrong bread as asked for brown bread this is a joke this is the second dobbies to muck up a toastie i would avoid these garden centers like the plage poor service my wife said that another couple was complaning as well wee have a loyalty card for dobbies but thinking of stopping it

Pretty chaotic experience last Saturday late-Morning. In retrospection, it was like a Treasure Hunt, trying to work our way through the disorganisation. The Breakfast menu was a choice of 5-7-10 items, but when I tried to order 2 fried Eggs, I was given an quick rebuff that that wasn't going to happen as it wasn't part of that Breakfast? So, I ended-up with Baked Beans, a Fried Potato Scone and a half-Tomato, none of which I asked for, nor understood how they ended-up on my plate. I got a Rasher of tired Bacon, 2 Sausages and a piece of Toast. I couldn't see any Cans of Diet-Irn Bru, but at the Cashier was directed to a display case way back at the right front entrance. No way you would catch this on entering, so wasted time for no reason. All drinks should be clearly in the same Refrigerated case opposite, or within sight of, the Cashier. Since my Can of Irn Bru was virtually room temperature, I needed Ice. There was an Ice Bucket virtually empty, from which I fished out 4 20P-sized Ice Cubes. I also realised after seating, I had not been offered/given anything for my Toast. So, back to the Cashier. There were tiny Jars of Jam, well hidden, behind the Cash Register, which is why I completely missed them. Had to pay £.65 for one. I wanted a glass of Water as well, so went back to find 2 large Water Dispensers/Jars. One completely empty, the other, I had to tip forward to release the remaining Water from. Eventually, I sat down to eat. My Breakfast was cold, after all the shenanigans to get a complete meal in front of me. The Scrambled Egg was cooked to within an Inch of it's Life, Toast cold, Sausage cold, Baked Beans Cold, Bacon Pale, tasteless and cold, Potato Scone never got to it. So, I was totally not a happy camper, and my companion agreed wholeheartedly, but was to polite to complain, as I was paying for both. I trailed back to ask for the Manager. I explained the cold Breakfast was inedible and unsatisfactory. The Manager apologised, and offered me a replacement meal, from the Lunch menu that was just now being served. I agreed, brought my companion back to also have her meal replaced, no charge. I had a Cumberland Sausage Ring, Gravy, Chips, and Cauliflower Cheese. My friend had the Sausage Ring and Cauliflower Cheese. It was okay, hot of course, but taste/quality-wise, uninspiring would be the kindest description I can offer. Cudos to the young Man, who took on my complaint. He was sincere, extremely accommodating in his resolving all issues, so he has my utmost respect, and his entire approach, is in no way reflected in my score for this visit, he was great. So much of this experience could have been easily avoided, with properly motivated, and organised staff.

First off plenty of tables and a big queue because they were incapable of serving in any kind of logical manner. By the time we actually paid for soup ONLY it was cold, instead of risking dealing with the incompetence behind the counter we used the baby microwave. We ordered kids meals, 3, all the same except one without chips, again the staff wrote down wrong and illegibly. Luckily it was picked up. Tables and floor dirty.

My husband and I went in for coffee and a cake. We went for the buy one get one free cream scone deal. The restaurant really looks mucky and pretty tired. The floor was messy and tables needed cleared. The scene was just ok . They defo need more care putting them together. Lift the lid and it's as dry as anything. At least spread the cream on both sides to try keep it a little moist. Couldn't eat the top because it was dry and hard. How ever the furniture was awful looking, so tatty and mucky. And completely worn away on the arms.

On visiting Dobbies today we were standing at the counter with a couple of scones and ordered a sandwich looking down at the sandwich filling we noticed flies on the food on looking around we noticed the whole of the area bathing the counter was swarming with flies on the lights plates walls literly everywhere, we cancelled our food and asked for a manager she arrived and told us that they were dealing with the issue and was sorry the problem existed. this is a massive health issue we are not talking about a few fruit flies we are talking about hundreds of large flies. on looking back on tripadvisor the has been an issue at this dobbies for 2 years Shame on you dobbies.

Had a lovely relaxed catch-up lunch with family, as usual we were not disappointed, the staff are always so helpful and pleasant, nothing is a problem.

Went for late lunch as often do at Dobbies. Milgavie and Braehead visit a lot as usually good

Great place to eat and relax, staff are more than helpful nothing is to much of an effort, as far as all the other areas are concerned when you are in Dobbies because everything is in order you can go to any of the Dobbies outlets and you and know exactly where to go and get what you want.

Excellent service. Especially a big thank you to Mattjew who is making up our large garden potential and Catriona on the information desk fo her friendly professional help.

Went at 3 pm long queues for coffee etc therefore roast dinner getting cooler. After paying no cutlery to eat main course staff polite however got knife and had to wait again for forks. Therefore roast dinner cold.

They advertise as having gluten free options however I have yet to find anything worth eating. No gluten free bread which means you can't have toastie or sandwich. Chips not gluten free - extremely limited choice of cake (2 which are pre-packaged and extremely expensive for what you get). Insufficient staff to cope with customers therefore long waits. Baked potatoes cooked in microwave- wet and tasteless. Will we visit again - no definitely not.

Out for an afternoon tea with a group of friends. Nice sandwiches and cakes. Good value for money. The downside was despite tea and coffee refills being available they were lukewarm and the tearoom itself was cool hence not that comfortable to sit in. Wouldn't rush back.

I went with my sister and niece, everything was fantastic, the food and the customer service. We will be back for another afternoon tea. Try to book the window seat very nice view of the garden area.

Huge thank you to Emma Leek she is a huge asset to dobbies made every customer feel welcome nothing was to much trouble. Went above and beyond on a number of occasions offering one very young client baby wipes and of course joking that she keeps them especially for all the adults. Worth her weight in gold you should keep her as the tea itself disappointing sandwiches a little stale obviously made in advance, no butter or seasoning but that said still a treat.

We had breakfast here this week. Great sausages!! very tasty. Price was average for what we had. Enjoyed browsing in the shop. They have some lovely stuff. Loved the fish department with all the gorgeous fish and tanks. Overall, I found it pretty expensive though. Great for passing the time browsing

Great afternoon tea at dobbies braehead - staff brilliant, food very tasty & very reasonably priced. Lovely touches with refills & special kids afternoon tea. Would definitely recommend.

There were 11 of us in our party including 4 children. The food was plentiful, very tasty fillings in the sandwiches, beautiful scones and delicious cakes. The service was excellent and Emma and Theresa, I believe the staff members were first class. They couldn't have been more attentive and helpful. They definitely offered the best service we could possibly have had. Thank you for a wonderful experience.

Conocí a un amigo para el almuerzo. El aparcamiento está ocupado y la zona de estar de la cafetería está llena de zumbidos: ¿no está seguro de cuál es el encanto del lugar? !

Entré a tomar un refrigerio con la familia a media tarde. Personal grosero en la cafetería, inútil! Todo fue una molestia para ellos.

Dobbies nunca fue barato, pero estuvo bien porque la comida era muy buena. Ya no tengo miedo. Baguettes descongeladas atrapadas bajo una parrilla durante unos minutos. Ya no hacen ensalada de col porque no se congela bien. Poner en servicio pobre en la ganga y obtendrá la imagen. Evita como la plaga.

Lovely things but the manager at clothing part of dobbies has no customer service and was positively ignorant - even if I wanted to purchase clothing here I would not in principle - for someone with a badge saying manager her attitude was terrible

Nice restaurant can be busy at certain times. Overall a pleasent enough experience. Food is fine but can get cold if there is a queue, the staff remedied the small problem without any fuss

Good restaurant but if it's coffees you are after it gets busy and slow at the serving point. Very labour intensive to make all these lovely coffees. The staff are nice and the food nice, fair value.

Took some family members for afternoon tea and we were pleasantly surprised at how nice the food was for just £8.50, and how much of it there was compared to other more ‘upmarket’ places we have been to for the same thing.