Based on 564 opinions finded in 2 websites
Based on 564 opinions finded in 2 websites
Nº 867 in 1330 in Cheshire West and Chester
Nº 28 of 53 Chinese in Cheshire West and Chester
Opinions
Lovely place, good atmosphere, food plentiful and good quality, however, as it was an all you can eat buffet, I was extremely disappointed to find there was no prawn toast on offer 😭. The banana fritters were lovely and plentiful
Go784131 . 2024-09-29
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I ordered the ribs in Peking sauce, chicken in Satay sauce with plain boiled rice and some Singapore style vermicelli. Absolutely delicious food! Definitely going back for more.
Suneet Misra . 2024-09-28
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My girlfriend and I recently visited the local area and used this Chinese restaurants collection service. We ordered the sweet & sour special which was hot, flavoursome plentiful. The salt & chilli chips were exactly that, full of flavour with a spicy edge. We also ordered the 1/4 duck which was full of flavour with a crispy skin and a meaty core with minimum fat, delicious. The ratings don’t reflect the quality of this restaurant, 5* food which complimented our fantastic visit to the local area.
Jay J . 2024-09-19
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Food used to be fresh and delicious, and the service was lovely. It's been my family's favourite Chinese restaurant for years. However, the last couple of years, we've been increasingly disappointed. Our most recent visit was a disaster. We went for a buffet. The choice of food was very limited, and the food itself was bland and textureless. The constant loud happy birthday songs and the stroppy staff ruin the atmosphere. But the worst of it came when paying the bill. The owner accidentally charged the adult price for my daughter, not a problem, I let her know and she asked me her age to check. I told her she was 10 (she is, turns 11 in couple of months). The owner then started to quiz my daughter continually. My daughter felt so uncomfortable she started hiding behind me. I had to repeatedly confirm her age, getting to the absurd situation where I almost had to shout to stop her making my daughter uncomfortable. Spent the next hour at home wondering if I should drive back with my daughter's passport. Oh, also checked my bill at home, and I was either overcharged, or, they were charging £5.60 per glass for the diet coke...
Robert Polvani-Jones . 2024-09-15
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Had the Sunday all you can eat buffet. Not the hugest menu, but a good selection of favourites which is topped up regularly and cooked perfectly.
Charles Bradburn . 2024-09-05
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Very friendly staff food was hot
Jackie Giles . 2024-08-24
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We enjoyed an evening meal at this restaurant. The service was good but not overbearing. Our food was delicious and they didn't rush us through the courses. The portion sizes were generous and there was plenty of choice on the menu. A good choice if you are staying in the area.7
Roxanna Healy . 2024-08-17
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We collected our food from fortune Palace Delamere tonight special fried rice was nothing special nothing compared to the paragon Middlewich take away also the BQ spare ribs were very dry no sauce with the ribs everything else was awful I will never order again from this restaurant again.
James finney . 2024-07-04
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Terrible food! The vegetable spring rolls had a strong taste of meat/pork, as if fried in old oil. The noodles were completely burnt and impossible to eat; it felt like eating charcoal! The chicken was so dry, and the egg fried rice was utterly tasteless. This was the worst Chinese food I’ve ever had. How can you serve burnt food to your customers?
TD R . 2024-06-22
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Ordered veggie meal and got served chicken and sweetcorn soup! Refused to refund meal and blocked us when we ring to complain…. Will not be going back.
Michele T . 2024-06-18
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Went on a Sunday for the buffet, highly recommend, great prices and lovely food...the crispy lamb was epic!
Sarah Heaton . 2024-06-07
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Food was fantastic. Friendly, accomodating staff. The Sunday buffet was really good value. It was a little warm in there and felt a bit cramped, but the food made up for it all. Strangely, everyone dining in there seemed to have an attitude problem, lack basic manners and acted entitled, but that's not the restaurant or staffs fault. Definitely recommend visiting though, I'll be back again soon.
Nathan McDonald . 2024-05-12
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Great value. We (2 adults) had a great meal today at the Sunday buffet. The restaurant is very tastefully decorated and very clean. It's a great venue inside. We both enjoyed their varied selection of tasty dishes. There was a mixture of startes, mains and deserts and when any dish was running out it was replaced very efficiently. The staff were very friendly and attentive. It was our first time and we will be back.
Chris . 2024-05-05
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80th birthday family went for all you can eat Sunday great food service and brilliant atmosphere highly recommend.
Maryandandy Holt . 2024-04-05
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Lovely setting and interior. Tables not too close together. Great choice of food and Sunday buffet is really good. Off street parking. Very friendly staff
DavidL54 . 2024-04-04
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Absolutely fantastic food ,best chicken curry I've had in years
Paul Flatley . 2024-03-23
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We have been several times in the past for family celebrations but not for a year or so. The portions were large and the service is good but the prices have sky rocketed , we paid twice what we would have expected (for example £17 for a very basic special fried rice) . The food is fine nothing particularly special just what you would expect for a local Chinese. For 6 people, only 3 drinking and including two children who only eat side portion of plain noodles the bill was £281. We won't be returning which is a shame.
janine F . 2024-02-05
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Probably the worst meal wev'e had here , the food was extremely bland , prices are extortionate .3 starter dishes 1 egg fried rice 2 sizzling wok dishes half a lager and a pint of lime and soda £73 . We wont be back anytime soon
Curious50107483939 . 2024-02-04
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If heaven is a place on earth, it's a number 192 at Delamere Fortune Palace with egg fried rice and a Thai chicken skewers to start
Liam Quinn . 2024-01-28
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We attended a birthday celebration at Fortune Palace. Never having been before, we were unsure as to what to expect. We chose a set menu which had a wide variety to offer all palates. The sizzling beef was out of this world! We also had a child.ahed 4 with us and the staff went above and beyond to accommodate her. If you haven't been...it's a must on your bucket list!
Vinnies Cakes . 2024-01-26
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Good food attentive staff, another great meal.
David Bradley . 2024-01-23
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Extremely great service and extremely great food
J D . 2024-01-12
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Takeaway for New Years Eve, excellent food and friendly service. Would recommend.
lee walton . 2023-12-31
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Perfect Chinese takeaway and restaurant highly recommend and very pleasant staff
Steven Smith (Mentalculturesteven) . 2023-12-13
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This place is amazing highly recommended staff are very kind and generous and the food was absolutely outstanding 😁😁
Zac . 2023-10-29
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Delicious, fresh food. Good portions and good value. Lovely and friendly staff. Had a cheeky peek at the kitchen and it’s spotless 😵💫
R R . 2023-10-27
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Recently ordered from here, gentlemen that answered the phone was really polite and professional. He made sure to get our order 100% right. Pickup was quick and it came in a box which helped keep it all together. That’s where it ends, the food was absolutely horrendous, no seasoning, chicken was raw in parts and swimming in water, wasn’t mixed and tasted horrible. We took one bite and had to throw it away - was a massive shame as the reviews and service were great. It was also my partners birthday which meant we had to cook late which completely ruined our evening.
Cain Da Silva . 2023-10-11
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This place used to be a top place to dine yet after our visit today we won’t be returning, the drinks are far overpriced which made the visit disappointing. Service was great from the staff, very polite and friendly and the food was lovely.
Aaron Higgins . 2023-09-24
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Myself and family had a great time at the fortune palace, the food is cooked to perfection and the staff are very pleasant and I would recommend this place is to everyone who loves Chinese food.
Pete Millett . 2023-09-08
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Great welcome. Got seated. From there on in felt very uncomfortable as one of the staff stood by the next table to us virtually the whole meal. If she had smiled her face would have cracked. My friend had spring rolls. Burnt and dry. I had the hot and sours soup that was nice. Mains….I had chicken chow mien but asked for thin noodles. When it came the noodles were underneath and stuck together like the ones you buy from supermarkets in a plastic sachet. The chow main was tasteless apart from greasy taste. Friend had chicken green pepper black bean which was tasty but she said her rice was tasteless. Disappointing. We are on hols but won’t return if we come back to this area again.
Mick and Jane Ferguson . 2023-09-07
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Such quick service Very tasty food Quality decor Very happy customers! 谢谢 !
Matt Jackson . 2023-08-24
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I love going here for food, really friendly staff and very relaxing atmosphere
Lisa Wakelam . 2023-08-23
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Delicious food, very lovely staff. Can't fault it
Joanne Dewar . 2023-08-13
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We decided to get a take away after a long day at the zoo. Rang an order in before we left the zoo and it was ready right on time. To say this was the nicest Chinese I have had in the past year is an understatement. The food was delicious and plenty of it. The children enjoyed it as well.
176ruthj . 2023-08-06
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There were 9 of us in our party , a mixture of adults teenagers & children including a toddler. Hence we booked for 5.45pm. We were still waiting for our main course at 7.45!!! The service is incredibly slow. However in that time we saw other tables with less people who arrived us & leave before we had our mains. I had to complain at the lack of attention before our mains arrived !! The food was good & we used this restaurant before for takeaway & the service for this is impeccable. Hmmm….. enough said !!!!
Susan W . 2023-08-05
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Great food poor service waited one hour 15 minutes between courses because there was more interested in their takeaway service. Spoke to the manager/owner Didn’t seem bothered as long as he got his money When we got the bill, it was not itemise . if you want to eat that I would recommend you order a takeaway and eat it in the car park it be much faster than sitting at the table
Richard Morley . 2023-07-29
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Too much Intested in doing takeaways than the customer sitting at the tables
Linda Morley . 2023-07-29
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Food still great but it's become very expensive. Alcohol is now so over priced that it's spoiling our enjoyment and we now think twice before choosing to dine there.
Kate Roman . 2023-07-26
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Been going here years and always have great food. Sometimes a bit cold inside, and usually very quiet (takeaway business seems to be thriving) but my all time favourite Chinese- both sit in and takeaway. Huge, delicious portions! 😋
Hannah Rogers . 2023-07-26
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Not a lot of options on the buffet and overpriced for very little.
Taz D . 2023-07-10
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Absolutely excellent food and service, would highly recommend to anyone in the area!
Aneesh Sharma . 2023-07-08
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Amazing food. We had one of the banquets and the food came out piping hot, and delicious. Steady pace between the courses. Staff very attentive and friendly. We will definitely be back.
Victoria H . 2023-07-08
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Tasty very good, staff and manager are nice
nn . 2023-07-03
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Excellent food. Staff very friendly and polite. Recommend the chicken curry, best Chinese curry one I have ever tasted. Really good portion sizes
Karren Dowsett . 2023-06-21
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Great food and really friendly service. Huge menu choice - can’t wait to try more dishes! Will definitely come back
Voyager428107 . 2023-06-06
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I'm a little biased as it's my local restaurant, but Mike and the team always deliver consistently delicious food with the usual great service Recommend the toffee fruits desserts and love the salt and pepper Siu mai. You wont go wrong with whatever you order.....
19iainm . 2023-05-20
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Absolutely great food and service not much more needs to be said. Turned up no notice - no issues and parking was easy. Staff just fantastic.
1Jeff . 2023-05-11
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Good food and great for takeaways. However, I think it needs a makeover though!
shane hall . 2023-04-27
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Just want to thank everyone at the restaurant for a fabulous night last night. Service and food was ⭐️⭐️⭐️⭐️⭐️ dad had a brilliant birthday meal.
amy sant . 2023-04-21
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£36 for two people, including a coke and a pint, so fair value. Limited choice - one soup (chicken and sweetcorn), rice, noodles, about 4 or 5 meat options, and cake, banana fritters or melon. So, some of my favourites were missing - hot & sour soup, prawn toast and duck pancakes in particular. Tasty food, fair value, so will probably go again this year.
Lee Merchant . 2023-04-16
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Fantastic night out Food great, company great, can’t recommend highly enough
Tony Barker . 2023-04-02
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This restaurant is outstanding the food is truly amazing
Dale Smith . 2023-03-31
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Our visit here a month ago, the food was dreadful, sweetcorn soup was like dishwater. We decided to give it one last try today, wish we hadn't. The place today was absolutely rammed, I'm sure it's against safety standards. People walking past could hardly get past regularly getting bumped in the back, hardly a pleasant way to dine. The visit to the buffet involved a long queue, so rather than enjoying this visit, it became a chore. Then, when at the buffet, it was seldom fully stocked, resulting in bigger queues. The staff, have an attitude issue, most of them are nothing short of rude, ignorant and abrupt. One lady had put her partly full plate to the side while she added to another, and staff removed it, saying more food will come.. I had two finished plates, the waitress took one and left the other.. just poor This place used to be a 10/10 experience. Dining out isn't just about the food it's the whole experience.. relaxed and enjoying nice food, sadly today leaving there today was the highlight. It really will be a long time before we go there again. A real Shame
Frank R . 2023-03-12
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Our visit here a month ago, the food was dreadful, sweetcorn soup was like dishwater. We decided to give it one last try today, wish we hadn't. The place today was absolutely rammed, I'm sure it's against safety standards. People walking past could hardly get past regularly getting bumped in the back, hardly a pleasant way to dine. The visit to the buffet involved a long queue, so rather than enjoying this visit, it became a chore. Then, when at the buffet, it was seldom fully stocked, resulting in bigger queues. The staff, have an attitude issue, most of them are nothing short of rude, ignorant and abrupt. One lady had put her partly full plate to the side while she added to another, and staff removed it, saying more food will come.. I had two finished plates, the waitress took one and left the other.. just poor This place used to be a 10/10 experience. Dining out isn't just about the food it's the whole experience.. relaxed and enjoying nice food, sadly today leaving there today was the highlight. It really will be a long time before we go there again. A real Shame
Frank Rogers . 2023-03-12
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Whilst staying in "forest holidays " we nipped out, just up the road to the lovely restaurant. Food was so good the chicken was so tasty and good quality. Staff very welcoming. Well worth " nipping out !" Best sweet and sour chicken in a long time.
liz swift . 2023-03-02
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May be the worst place I’ve ever eaten , Sunday all you can eat buffet, me and my family were not impressed. The food seating was so tight, the food was not very hot and very cheap ingredients. We always get a takeaway from this restaurant so we know the difference in the food taste and quality. The starters, only two available, soup or dry ribs. The main course was not very hot and about 4 different selections, the rice was bone dry and hard. And the desert was not replaced. We are very disappointed to spend our hard earned money at this location, I do believe for restaurants to succeed they need to provide good food and some sort of atmosphere.
kieran winster . 2023-02-26
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Lovely attentive service and amazing dishes
vicky foreman . 2023-02-24
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We had been to other excellent Chinese restaurant nearby we tried this restaurant. WOW, Well well worth the visit 😊
David “Horgis” Horgan . 2023-02-18
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After placing the order and clearly stating that we wanted one boiled rice and one egg fried rice we only got a big portion of egg fried rice !!! Not very good for me because I do not eat eggs !!! When I asked the waitress she said the rice is for two and you both get the same !!!! . We ordered from the Thai menu and it was not a set meal . They should let the young girl and the young lad take the orders and make the older two ladies clear the tables !!!!
Balraj Balu Garcha . 2023-02-16
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Great food and service, will be back!
Nick Wilson . 2023-02-09
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Nice food, not as hot as we like. My creamy curry very watery. Not a lot on container. Would go again.
Sue Cumming . 2023-02-07
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I've been here for takeaway mainly. The staff are really helpful, and the food is excellent.
Peter Street (LazerFX) . 2023-02-04
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I wasn't impressed with this place. A group of us visited for a Sunday afternoon all you can eat buffet. The selection of dishes was very small, about 5 in total and were placed out on a small table at the back of the room. The staff did not replenish the food often enough, the dishes lacked flavour and seemed to be very basic ingredients. There was one starter - chicken and sweetcorn soup that tasted like water. The selection of deserts was banana fritters and a dry chocolate cake. The drinks prices were very expensive and seemed to be made up on the spot, we were charged £5 for 2 small kids orange cordials, £4.50 for a pint of coke and £7.20 for a 'large' red wine! We didn't argue the toss, just wanted to get out and not come back.
Tom W . 2023-01-30
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Nowhere near as good as it used to be.. Just got home from visiting, on arrival asked if we had booked.. I said no, never have in the past, staff made you feel like it was an inconvenience. We were given a table , right next to to payment counter, it felt like we were just pushed in.. ok, it was 16.10, but it felt like we had arrived with 5 minutes to go. Went for first course, the chicken sweetcorn soup... I took one mouthful. It was absolutely disgusting, it was like dish water... so both myself and wife put it to one side, and went back to try again.. we both had ribs they were dry no sauce on them . The staff saw our untouched bowls of soup, and ignored them.. When one staff member came and collected the bowls, I mentioned it tastes like water, instead of an apology she said oh yes I know. .. what, you knew.!!! And left it there... how bad is that. Even our next selection, mushroom and chicken, it was tasteless. Very sadly, we have been here more times than I can remember but this may well be the last. The nicest thing was the J2O, and that was out of a bottle.. the staff on this occasion were quite arrogant and unfriendly... would I leave a tip, yes, don't bother. Sadly, not what it used to be..
Frank R . 2023-01-29
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Great buffet on a Sunday lunch, good choice and nice range of flavours
Stuart W . 2023-01-02
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We stumbled on this place as the Chinese which we had originally booked disappointed us. We were really impressed with the friendly staff, the superb service and the quality of the food. We would definitely recommend this place and would return in the future. Thank you for a memorable visit and for my birthday chopsticks. A much appreciated, thoughtful touch.
Shabana Bora . 2022-12-30
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We visited in a icy cold night in December to be greeted with the usual enthusiastic and warm welcome by the owner and other staff, We started with the mixed Chinese Hor'D oeuvres for 4. Well...it must be among the best mixed Chinese Hor'D oeuvres we've tasted. Succulent spare ribs, fried squid, BBQ'd crispy lamb, seaweed and more !. Delicious. Then we had our main courses, crispy lamb for 2, chicken curry and a vermicelli - all very good. We also tried some of their salt & pepper french fries - wow - they were good !. To finish - banana fritter & ice cream. All in all a very good Chinese meal.
Voyager32945533950 . 2022-12-14
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Not the best Chinese and not the worst. Average food but at a high price.
Steven Wright . 2022-12-04
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Great choice of delicious food, well worth a visit 👍
Les Johnson . 2022-11-27
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Amazing place, amazing food and the service is excellent 👌
chris barlow . 2022-11-01
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Amazing food, friendly and helpful staff. Just a really nice place to go for a meal.
Bryony EYES . 2022-10-08
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Great food and amazing service , sometimes a little slow at replenishing certain popular dishes x
Karen Musker . 2022-10-02
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Was very good, no issues, great menu choice, food quality
stephen rose . 2022-09-21
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Had a great meal here tonight. A combination of starters and main courses- all tasty and good value. Topped off by the friendly staff. Will likely become our regular Chinese restaurant in the area.
Philip Goodall . 2022-09-09
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Fantastic restaurant, delicious food, lovely helpful staff. I ate from the gluten free menu and it was delicious and the staff were really helpful and discussed different options with me. Highly recommended, will definitely be back!!
Ffion Lewis . 2022-09-09
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Unfortunately not as good as it used to be.
T.M M . 2022-09-09
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I saw the 2 one star reviews and nearly didn't go to this restaurant but read between the lines and saw one wanted to feed their child without paying (disgraceful) and the other a disgruntled woman who couldn't get her own way. So glad we saw David T and Al B's reviews and read between the lines. The food was really flavoursome and the service very good, the lady of the house may be direct but is friendly if you take time to talk to her and certainly not rude. We come from London/Surrey and would certainly visit again when we revisit Forest Lodges as we had a great time and a really good chat with the owners at the end of the meal. Don't listen to trolls go get yourself a fantastic Chinese meal. The negative reviews were left by people that only carried out the 1 review to damage this business unfairly, shame on them!
B9514AVpaulw . 2022-08-29
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I saw the 2 one star reviews on TripAdvisor and nearly didn't go to this restaurant but read between the lines and saw one wanted to feed their child without paying (disgraceful) and the other a disgruntled woman who couldn't get her own way. So wrong the food was tasty, piping hot and fresh and the staff friendly and chatty it's certainly worth a visit we would definitely go back.
Paul Williams . 2022-08-29
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Tried this restaurant as it’s the nearest one to Northwich. The service was first rate and the food and drinks came very fast. The food was lovely and fresh and had left us wanting more. We will definitely be back. Congratulations on a well run business in a modern looking restaurant.
davidtP2931AK . 2022-08-26
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This weeks takeaway was a bit dry, not as good as usual....
Martin Crawford . 2022-08-14
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Best food around super nice ppl.. excellent
Debbie Franklin . 2022-07-29
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Food and service fantastic!! We went for the first time and the food was just delicious.It was that nice that we booked to come again as we were leaving!! The owner michael was a really great guy and we felt valued during our visit.Simply cannot wait to return so thank you fortune palace for such a lovely visit.
Pauly Boy . 2022-06-03
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Best Chinese restaurant for miles! The food is always great, as is the service. A special thanks to Pat, lovely lady and a special thanks to Michael a true gentleman. We will miss you all as we move out of the area. Many thanks to you all at Delamere Fortune Palace xx 😃😃😃
derek evers . 2022-05-29
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Wow what a rubbish place come for the all you can eat buffet on Sunday called up night before as asked about it before hand told many dishes got there ordered two drinks cost 8.40 asked about the buffet not ready but it's over there 5 dishes to pick from and one starter soup . When back and said is that the buffet told yes said ok we're leave it but as drink have been done have to pay. They were so desperate for money paid and left will never go back that is not a buffet .
jamie newcombe . 2022-04-24
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I thought it was great you had a gluten free menu but I was very disappointed the choice was different chicken both starter and main very bland, a nice taste sauce and different meats would be an improvement
Ann Goldsmith . 2022-04-14
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Excellent food for all our 5 plus visits, excellent service too and always welcomed with a smile. Extremely informative on the food and the menu options.
Matthew Waite . 2022-04-03
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Great Sunday lunch buffet style food. Friendly atmosphere and staff. Definitely worth a visit.
Philip Makin . 2022-03-27
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The buffet on Sunday is fantastic and goid value for money the service is fantastic to.
Antonio Manuel Dans Cernadas . 2022-03-23
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If you want to go out for a nice time, don’t come here. Ordered for takeaway on a weekend day, building was empty peak time. Told we would get the food in 15 minutes however this did not happen. The workers laughed at us and b*tched about us in Chinese and sniggered. The restaurant wasn’t clean and unhygienic. 45 minutes later we received the food which was cold and portions were tiny. If I could give 0 stars I really would. Went to the Wok and had a much nicer experience at half the price, save yourself some money and a headache because after going here you’ll need to be taking paracetamol, and a lot of it. I don’t say this or write reviews really to be honest as I understand it can hurt business but it wouldn’t surprise me if this place shuts down in near future, and I hope it does.
Jay B . 2022-03-21
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Nice fresh Chinese takeaway portions a bit small but feel what you eat fresh I recommend
Mariusz . 2022-03-06
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We love it here, we haven’t been in almost 2 years due to the current situation however the staff remembered us and they are so friendly, love the food , especially the salt and pepper chicken wings and bbq ribs. Lovely little place.
Jane Townsend . 2022-02-27
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Went for a friend's birthday on Valentines night.prebooked table but not as busy as expected.warm friendly welcome pleasant helpful staff and very clean place. We had the Chinese banquet for 3, 28.50 each. Excellant food, great quick service and very good value indeed. Fair range of drink but on Carlsberg on draught. Would be happy to go again and try other variant on the extensive menu
Al B . 2022-02-15
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Good food and very friendly gent on front of house. Whole family always enjoys the meals and they have a number of vegan options, which keeps the wife happy. We also often get take away, only issue we have had is that it can get cold. Take away always seems busy so must be a good sign.
Dave Bullock . 2022-02-07
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It was a awesome night here for my mam's birthday dinner, the food was amazing, All the staff was so friendly and super helpful. Definitely going again for her birthday next year.
Amy Louise Mountcastle . 2022-02-02
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Very nice and would go back again
anna penfold . 2022-01-03
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Got to be one of the best Chinese meals I've had
James Markland . 2022-01-01
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Had a lovely meal with my fiancé, son and daughter-in-law on Sunday. Went for the Buffet and thoughrally enjoyed the meal. Plenty of choice for the buffet, food well cooked. my fiancé wanted to try the Lamb but it was all gone, so, they cooked him some fresh.The Restraunt was quiet, the service was very good. Our empty plates cleared quickly with little intrusion!! All the Staff are lovely, they are attentive, friendly and always professional. Thoughrally enjoyable couple of hours. Will definitely go again.
Kim Rogers . 2021-12-20
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Beautiful restaurant with friendly service and good food.
Shaun Belcher . 2021-11-26
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Great meal and staff. Very attentive on drink orders. Party of 5 booked in advance. We all went for set meal D. Loved it! Recommend elasticated clothes for comfort as it can be a lot of food! :P
KATHA5TROPH3 . 2021-11-26
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I have been here a few times over the years with the family and friends. It always had been good value for money. Today before we arrived we had fed our 4 year old before we went out to eat at 2pm because he’s a fussy eater. We mentioned we wanted the buffet for two adults. Which was £13.50 each so £27 for food and another £6 for drinks. Our four year old son had seen us eat and wanted four slices of orange and three prawn crackers. We thought ok, he’s a 4 year old it would keep him quiet for a bit and it be ok as it’s an all you can eat buffet. There was plenty of food and what harm is 30p worth of orange and prawn crackers. As we had explained to the waiter we only wanted a buffet for the adults as he had eaten. My partner did ask my son do you want noodles (which we would have paid for as a not buffet price). My son said no! Walls have ears! After a couple of minutes the owners son tapped me on the shoulder and said if he eats any rice or noodles we will have to pay the £6.50 for children. I told him sorry I gave him some orange/crackers. As it’s just orange/crackers and it was to keep him quiet. Following this we felt uncomfortable and as though were being watched incase our 4 year old picked any food off our plate. When we had finished our cake (the cake was to go in the bin) and so my partner asked our son to try it. He had a small mouthful and didn’t like it. What harm was there to give him a small piece of cake that was to go in the bin? Really??? Finally, as we paid the bill the manager was n't very polite and said next time your son must pay and he can eat all he wants to eat That's only fair!!! If she communicated to her son and waitress then she would have understood we did n't want to pay out £6.50 as our son had eaten at home and was a fussy eater? I understand the restaurant is a business and has probably taken a knock during lockdown. We understood that the buffet was for the 2 adults. We were n't looking to take extra food off them? What harm is 4 slices of orange and 3 prawn crackers. If they had even asked us to pay a pound extra and been nice about it!! Then I would n't be sat here writing this review. We have walked away feeling annoyed with our service and treatment. I mean we spent £32-£33 and we felt that slices of orange and 3 crackers was being a bit over the top. If we had wanted to have our son eat we would have paid the £6.50. If the manager of the restaurant wants to keep customers and reputations high then she needs to stop being so silly and more flexible about people sharing prawn crackers and oranges with a 4 year old. Sometimes it the small things that get peoples backs up. In this case we had enough. I mean it's difficult to take a youngster out to eat as it is. They need to be a bit more trustworthy and less selfish about things like that. I read another review about the owner being rude and greedy and I tend to agree today from our bad experience. If you have young kids and want to order the buffet for the adults. Then give this place a miss.
F7967RTchrish . 2021-11-22
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