Similary restaurants in Central Scotland
33 Opinions
I’m regular costumer of your brunch in arbroath mainly. Just wanted to share my story from yesterday and your managing staff behavior. Ordered meal for all family yesterday afternoon through Uber our delivery was fine but there was wrap missing for my son. So called arbroath mc Donald lady manager answers the phone I explained situation and before I managed ask what’s the options she rudely said “is nothing to do with me ask Uber for refund “ and hang up on me. So I get in my car get to mc Donald spoke with other manager she said at least sorry and passed me wrap what was forgotten to put in my bag and was stone cold. I working myself as manager in hospitality event industry and just wondering how do you train your staff? On our side is always “ our costumes our gods “ no matter what they want because we are paid from the money they spending. That manager lady in arbroath wasn’t only rude but her behavior was absolutely disgusting and instead saying at least sorry and try to solve the matter with me she ended phone call without word. That kind of person should work on factory line or somewhere where she not dealing with the customers because people as her damaging your reputation.
87 Opinions
ordered at 4pm for delivery for 530pm still waiting im unwell hence why i have placed an order for delivery my kids have been waiting for there tea. i had t call shop at 550 to be told hasnt left shop an wont b long. i ordered at that well in adsvnce
333 Opinions
Amazing fresh fish and the chip are proper cooked. The staff are very friendly and great service with nice clean setup. The window has amazing things like creel and makes you feel as if your in fish and chip shop. Well worth visit.
153 Opinions
Building was freezing (guy told me they get told off for it all the time but it was still too hot for him), there was only one fridge of produce so half the menu was missing, and the food we did get tasted terrible, my partner got one of the menu sandwiches and actually said “there’s no way subway can sell something that tastes like this”. I for sure, will never be back.