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4.1

Based on 1.482 opinions finded in 3 websites

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Nº 111 in 237 in North Down

Nº 13 of 26 British in North Down

CUSTOMERS TALK ABOUT DISHES WITH..soupcoffeepotatofishsteaksaladsandwichcheesecreamoldpaychickenmustbeautifulcurrycooked

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A beautiful meal for our wedding anniversary. The service was friendly and impeccable! The food was top notch and the cocktails were perfection. Great value for money too! Highly recommend

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Karen McCloskey . 2024-12-16

MORE AT Google

A table of five visiting for a Christmas lunch. The staff, the food and the facilities were out of this world. A fantastic start to the festive season for us. Very highly recommended and thank you everyone involved

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Alan Crawford . 2024-12-15

MORE AT Google

Lovely lunch, chicken Caesar with fries

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Rebecca McMurray . 2024-12-08

MORE AT Google

Lovely ambiance. Bar service slow but wine was lovely when we got it!

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Bernadette Simpson . 2024-12-03

MORE AT Google

The food delivery took almost an hour, forgot about our cocktails, so we had to remind.

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Viktoriia Mezhuieva . 2024-12-03

MORE AT Google

The food was so delicious, no issues with food. Initally the wait to order was longer than expected; then there seem to be confusion with our order as the gentlemen taking the order was in training and he got our starters a little wrong but then a senior member of the team confirmed it and helped a diner with a specific orerr she needed. Then the length of time between us finishing our courses and the tabled being cleared was longer than we expected and each time I had to ask for our table to be cleared. Please know that this is only ment to be helpful and not a completely negative as the members of the team where wonderful when we spoke with them and apologies I didn't get their names but the lady with the beautiful tattoos was so lovely and polite and wonderful. The other senior team member that had dark haired was such a bubbly personality and was so kind.

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Ashley Green . 2024-12-02

MORE AT Google

It was a Thursday night and the restaurant was very quiet, so lacked atmosphere - The food was superb and although the staff were very friendly we felt the service could have been sharper and more attentive - I think the low numbers of dinners probably contributed to the slower pace of the team - We stayed in the hotel but live locally.

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Alan Brian Giddings . 2024-12-01

MORE AT Google

Food was delicious & lovely setting. Service was mixed a little slow at times. Possibly due to new servers and young, still learning. Had to ask for jug of water for table multiple times before it arrived.

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Ann McCandlish . 2024-11-30

MORE AT Google

Food great, service left a lot to be desired. Young staff with little training in general... a shame as could be so easily fixed!

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Dale Collins . 2024-11-26

MORE AT Google

Lovely, tasty meal with a surprise visit from Santa which delighted the grandchildren (& the adults!). Service from staff - who were all pleasant & friendly - was good if a little confused at times. Pleasant surroundings & atmosphere.

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Hugo Ritchie . 2024-11-26

MORE AT Google

Lovely homely atmosphere with friendly staff

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Sharon Coulter . 2024-11-24

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So the beef dish was amazing, I ordered sticky toffee pudding it looked good. It wasn't, the sauce on the plate was as thick as treacle. The pudding wasn't soft or moist, the texture just wasn't good. The service wasn't great, we had to ask for drinks, we had to ask can we order. The table next to us where an elderly couple , they completely forgot about them. That he had to go down and complain. Shame because its a nice venue and the main was amazing..

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Glenn Donaghy . 2024-11-20

MORE AT Google

Lovely warming chicken curry on a cold Saturday evening hit the spot! As did the sticky toffee pudding 😁very busy staff but still made sure we had a warm welcome and quick chat. Excellent service and felt like valued customers. Warm atmosphere and easy parking.

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glynis patterson . 2024-11-18

MORE AT Google

Started off so well. Very friendly service. Beautiful food. We would’ve ordered desserts and coffee but nobody came near us after our main course. We sat and waited for quite a while then decided to get up and pay the bill. Pity really.

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Shan Shan . 2024-11-12

MORE AT Google

Cultra Inn has a welcoming log fire and exceptionally friendly staff who make you feel right at home. Their scones are truly a treat, and I’d go as far as to say they serve the best fish and chips in all of Holywood. Plus, they’re dog-friendly, so you can enjoy a relaxing visit with your furry friends by your side. A perfect place to unwind and indulge!

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Paul Jarman . 2024-11-10

MORE AT Google

Lovely setting as ever homely and very pleasant. Had the burger and the ice cream slider for dessert. The burger sauce just wasn't right for a burger but was pleasantly suprised by the ice cream slider

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Benjamin McMullan . 2024-11-10

MORE AT Google

Fantastic birthday celebrations family dinner - food & service were first class!

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Paul Leahey . 2024-10-23

MORE AT Google

Great atmosphere, the salmon was very good - my wife ordered chicken and it was bad. Very chewy and sadly overcooked. Borderline not edible. Would not order the chicken again. Should have sent it back.

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Brian Douglas . 2024-10-21

MORE AT Google

Pleasant. Staff very nice and food excellent

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Hilary Knight . 2024-10-19

MORE AT Google

The presentation of the food was disappointing and the taste was just okay. It wasn't bad enough to complain.

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Dr Michael Paterson OBE . 2024-10-15

MORE AT Google

Enjoyable evening, friendly staff, great food

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Glenn Hutton . 2024-10-14

MORE AT Google

Everything about the Cultra Inn is exactly as you would like it to be. The atmosphere is so warming, the food and drinks are divine. The staff are really polite and friendly they make you feel at ease and welcomed. ***** for everyone and everything ❤️ Thank you all for making our anniversary special. 🩷💙

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Francis Cummins . 2024-10-12

MORE AT Google

Service, very good! Food, delicious!

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Stephen Woods . 2024-10-11

MORE AT Google

Spent the evening after our wedding in here and it was one of the nicest meals we have had in a long time ( apart from our wedding food in the culloden but that's not an everyday meal). Got some cocktails which were the right amount of flavour but without a strong alcohol taste. The starters were great ( Pork belly & chicken wings ) then the fish & chips was nicely battered and had a nice flavour without being too greasy. Will be back at another point as the food was great and so were the staff.

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Ryan Cully . 2024-10-10

MORE AT Google

Food was beautiful, as was the setting. Staff very friendly and attentive, food choices were easily adapted to accommodate intolerances.. Couldn't ask for better. Thank you for a lovely evening.

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Karen Thomas . 2024-10-10

MORE AT Google

The food was delicious though the starters and desserts are a little over priced - £10 for a small slice of dessert seems unreasonable. The staff were lovely and very pleasant however in an almost empty restaurant the service was unfortunately lacking and service was very slow. 1hr & 40 mins in and our main dishes were still in front of us. I requested a round of drinks when the mains were served and had to request again when all but one of our party of 4 had finished their main. The wrong order was brought when we did receive drinks so it appears the original order had never been lodged. This is a beautiful restaurant and good food, maybe an off day but I wouldn’t rush to go back at any stage if I thought they may be busy.

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Jennifer Ward . 2024-10-09

MORE AT Google

Enjoyed lunch with Australian guests - service was exemplary and very good food.

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Robert Agnew . 2024-10-08

MORE AT Google

Tuesday afternoon. Lovely place. Very expensive for drinks. £6.80 a pint. Couldn't see anything on mena so just had the drinks.

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Sarah Walker . 2024-10-08

MORE AT Google

Staff was very helpful accommodating a large group who had separate bookings and also permitted some to only have part of the full Sunday lunch menu. Food was very nice as well

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Dennis Speight . 2024-10-08

MORE AT Google

I was up from Dublin visiting family and enjoyed a wonderful diner with my daughter and sister. Wonderful service and the food was excellent!

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Stanley McDowell . 2024-10-07

MORE AT Google

Wow! Burger was lovely. Curry was very tasty. Book the table, it’s worth the wait. 100% fantastic

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Mark Ohare . 2024-10-05

MORE AT Google

We booked Sunday lunch as a birthday treat for my elderly father. He sometimes struggles to hear well due to the noise level in some eateries but the Cultra Inn is perfect for that: it’s carpeted in the restaurant area which cuts down on the noise, and we were seated in a lovely spot by the window, not too close to other diners. The service was excellent, very quick and attentive. The food was just lovely and suited my dad well. I particularly enjoyed the celeriac and truffle soup - perfectly seasoned and delicious. And my husband and father were over-the-moon with their desserts (sticky toffee pudding and cheesecake).

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Jill Smyth . 2024-10-01

MORE AT Google

Some of the best fish n chips I've had, outstanding batter! We didn't have our furry friend with us but they are apparently dog friendly. Great atmosphere and very friendly helpful staff. We happened to be staying at the Culloden so it was a short beautiful walk down but even if you are not staying it is well worth making a reservation and trying it out!

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Benjamin Buckley . 2024-09-30

MORE AT Google

Always a friendly, well run restaurant/bar. Discovered it was dog friendly, so we'll be back with the dog 🐕 next time!

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Mark Bullock . 2024-09-30

MORE AT Google

Lovely place, great tasting food. I had the duck special and loved it, the portion of Duck wasn't very big though. My husband had the chicken curry and was very happy. Desserts were good. The poor server's were rushed off their feet. They were all working hard and always polite with a smile, but they desperately needed more staff as they just couldn't keep up on a busy Saturday night. I had to ask for dessert menus after a long wait and the lady at the table next to us got tired waiting and went up to the bar to order.

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Louise Scott . 2024-09-30

MORE AT Google

Had three enjoyable meals at the Cultra Inn.

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Sam . 2024-09-27

MORE AT Google

Great food, spotless restaurant in grand surroundings. Highly recommend to everyone.

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Stuart Jackson . 2024-09-13

MORE AT Google

The food here is brilliant. The service doesn’t match. The young waitress was chewing gum throughout which my table agreed was quite rude. Expensive food for the portion size but you get what you pay for in flavour.

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Patrick Coulter . 2024-09-05

MORE AT Google

Friendly service and lovely food in a great location 👌

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Alan Lilley . 2024-08-19

MORE AT Google

If you want a relaxing drink, snack, or meal in lovely surroundings, you would be hard pressed to find anywhere else in the local area, as nice to visit.

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Rory Coulter . 2024-08-11

MORE AT Google

We were a party of 5 adults, having an 11am Saturday morning catch-up breakfast/brunch. The service was exceptional, especially since one of our party (me!) requested several deviations from standard (such as poached instead of fried eggs, pork belly instead of bacon). These requests were willingly accommodated and our food was excellent. The Inn was quite quiet for a Saturday morning but the surroundings were beautiful and the staff friendly and attentive. The menu was very appealing to me, but 2 of our party would have preferred a more traditional (Ulster fry) breakfast - it's hard to please everyone! Maybe Chef could consider an addition?

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lindafivezero . 2024-08-05

MORE AT TripAdvisor

Food was amazing and the staff lovely . Gorgeous decor will go back in the autumn to see what it's like with the fires lit, cozy I bet

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Anita McCabe . 2024-08-04

MORE AT Google

It's a bar and restaurant with a nice interior. Serving outside, too ☀️

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Sophie S . 2024-08-02

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after ordering my light battered fish and chips, I received a meal that was covered in batter and oil Only out when I purchased a fanta it was £4.30. The maximum price people should be paying for glass bottle of Fanta is£2 Overall scenery was absolutely stunning and the service workers attitude is disgusting. I will not be coming back.

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Cheeseburger Squad . 2024-07-13

MORE AT Google

We had a few drinks at the Bollinger bar before eating in the cultra inn. The customer service/ experience for a bollinger bar in a 5 star hotel was not what we expected. We were let down by service and small details. But the food we had in the cultra inn was excellent and the day was saved by our server Charlotte who by the way… I would offer her a job tomorrow if I could, she was absolutely perfect! I’ve given this review 3 stars because of our first experience but if I could give 5 I would just for how Charlotte saved the evening for us. It was such a delight to meet such a bright enthusiastic young woman who knew exactly how to read a room. She held herself so well and made the correct apologies for poor customer service on behalf of her peers. I really hope she continues to do very well in her career as she is destined to do great things. Thank you Charlotte. From the girls with the shades and our friend in the pink suit!

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Art L . 2024-06-30

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First time here. Fantastic setting with a relaxed atmosphere. The staff were all super friendly and welcoming. Probably the most relaxed and comfortable I’ve been dining with our 4 children in a long time. Oh and a great pint of Guinness as well 😀.

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Brendan Lunney . 2024-06-29

MORE AT Google

The food was excellent and the Guinness is the best, can't wait to go back again.

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sam scott . 2024-06-20

MORE AT Google

A beautiful place with beautiful food and great service with fantastic staff.

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Mark Pulford . 2024-06-17

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APPALLING! Tension emanating from kitchen. Chef slamming pots in front of customers and refusing to cook a burger twice to the customer's liking. Ruined meal. Avoid at all all cost and go to McDonalds as far superior quality.

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Mach1979 . 2024-06-15

MORE AT TripAdvisor

We had the pleasure of dining at this establishment as part of our spa package, and we were thoroughly impressed. The culinary offerings and the impeccable service exceeded our expectations. In particular, I must commend the pork belly starter, which was an exceptional gastronomic experience. However, I must express a slight concern regarding the pricing of beverages. While I understand that hotel establishments often have higher prices, charging £7 for a pint of Guinness seems somewhat excessive.

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Darren Farrelly . 2024-06-13

MORE AT Google

The wheaten scones never disappoint!!

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Claire Martin . 2024-06-07

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Right beside The Culloden, on a nice day, we hoped to continue the feel-good vibe of the day with a nice lunch. Unfortunately, below-par food, a staff member who took an immediate dislike to us and didn't make a pretence of hiding it, and an obvious partisan attitude towards non-hotel customers in terms of refusing the better tables to us and others when they clearly weren't reserved completely jaded our lunch experience there. We won't be back any time soon...

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John Wilson . 2024-06-02

MORE AT Google

Alright food, but nothing special. Fish and chips is ultra buttery, chowder has not as much variety of fishes as competition

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Evgeniy Klebanov . 2024-05-27

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Visited on a Sunday afternoon, ordered three meals consisting of three cokes, two large chicken ceaser salads and a plate of pasta. The pasta size was modest but tasty, but the salads were served in very small bowls, the size of a modest side order. I asked the waiter if they had made a mistake and was told the regular salads are smaller! Usually a very good place to pop in and eat, but on this occasion and £73 later we left very disappointed.

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kalthabeth . 2024-05-25

MORE AT TripAdvisor

We had a lovely lunch here last Sunday. Food was delicious & service was 2nd to none. Lovely relaxing atmosphere & our dogs were welcome. We will definitely return very soon. Thank you.

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Heather McDowell . 2024-05-25

MORE AT Google

Lovely bar. Great staff. Allow dogs. Very close to the Ulster transport museum. Great food. Good parking.

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John Maguire . 2024-05-24

MORE AT Google

£6 for a bottle of Gluten Free Peroni!!Someone is having a laugh.

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Angela Redmond . 2024-05-22

MORE AT Google

Excellent range of amazing salads and lovely staff. Impressive surroundings!

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Mil Belfast . 2024-05-17

MORE AT Google

Gorgeous spot, went for a Saturday morning breakfast and beach walk. Service was slow, especially for any add-ons after the meal was delivered, even though it was almost empty. Food wasn't great and it wasn't cheap. Might try again but not for breakfast.

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Marion McDowell . 2024-05-13

MORE AT Google

Decided to go to the Cultra Inn for a few drinks on Saturday which is my local. Unfortunately the premium price of the drinks did not reflect the service provided. Apart from the 100+ dirty glasses on the bar which were mounting up over the first hour while I was there, the wait for a drink in an otherwise empty bar was nearly 10 minutes. I did mention this to a member of staff who agreed with me! Terrible service!

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steve cummins . 2024-05-13

MORE AT Google

I have no idea why there are certain negative reviews. Let me tell you my experience. Me and my partner got the dine and indulge package from the spa next door. Luckily we got to have 2 courses each at the cultra Inn. First off, the service was fantastic. The food came out quick and was delicious. Adrian was brilliant and so was the rest of his staff. Always made sure we were looked after and rectified any difficulties we had almost immediately. As parents with 2 young kids. This was the dining we deserved. Will be back many times over.

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chad Mounts . 2024-05-12

MORE AT Google

Reasonable food, but very poor unprofessional management. Hard to get through to make a booking. When we arrived we had to wait for some time for them to check the computer for our booking.No welcome, it felt like we were a nuisance by a tall man in a black suit. Service was slow and after our meal we asked three times for the dessert menu with our dinner plates still not lifted.Ourselves and three other tables complained about the service but nothing happened.We left not having a dessert.

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Ian A . 2024-05-12

MORE AT TripAdvisor

Food was great, absolutely delicious. Good size portions, had a really good time. Staff are very attentive and always making sure that you’re ok. Adrian was amazing and went above and beyond for us. Excellent customer service from everyone. Soup of the day was possibly the best tomato soup I have ever tasted and I’m usually not a fan of tomato soup. My fish tasted fresh and the vegetables were cooked to perfection. Dessert and coffee were delicious.

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Klaudia Sitarczuk . 2024-05-12

MORE AT Google

We booked this as the reviews were better than the hotel restaurant, but we must just have visited on an off night. The welcome was a little slow, followed by a long wait to order our food. We were sat in the near vicinity of a large table of very noisy guests, which didn't create the most romantic of atmospheres. Ironically, both courses were delivered slightly too quickly to the table, leading to a rushed feeling. The Gluten Free options were plentiful and tasty. My food was 'meh', particularly in view of the high price. I'm afraid I would look for somewhere else if in the vicinity again.

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Stephen Fenn . 2024-05-10

MORE AT Google

We booked this as the reviews were better than the hotel restaurant, but we must just have visited on an off night. The welcome was a little slow, followed by a long wait to order our food. We were sat in the near vicinity of a large table of very noisy guests, which didn't create the most romantic of atmospheres. Ironically, both courses were delivered slightly too quickly to the table, leading to a rushed feeling. The Gluten Free options were plentiful and tasty. My food was 'meh', particularly in view of the high price. I'm afraid I would look for somewhere else if in the vicinity again.

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H0nestB0b . 2024-05-10

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I was staying in the culloden this weekend and we called into the Cultra Inn at 10pm on Saturday, to be told its closed. Lights, music off and staff mopping. Not great for residents.

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Emma McGuigan . 2024-04-28

MORE AT Google

We were staying in the Culloden this weekend and we called into the Cultra Inn at 10pm on Saturday, to be told its closed. Lights, music off and staff mopping. Not great for residents. We should have stayed in the Crawfordsburn Inn instead.

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P5801SMrobertm . 2024-04-28

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Cultra Inn is a well known place here in NI. I have been a number of times before and always had a great experience. Today, however, the experience was not up to the usual standard. I had the Irish chicken supreme. The sauce and veg were nice enough, but the chicken was tough, chewey, and dried out. It tasted of cheap frozen supermarket fair. My other half the fish and chips which was generally good and fish was well cooked, but the chips were all bits. Deserts were good Service was hit and miss (depending who it was, I should say Adrien was lovely) . No attempt was made to ask if we wanted drinks when we were seated or any condiments when the food arrived. Hopefully just a blip.

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Mike Ross . 2024-04-22

MORE AT Google

Nice interior to the place but the atmosphere was a bit lacking - maybe it was the time of day I went. Took 40mins from arriving to getting our food. Food wasn't bad but I wasn't blown away by it. Nice change of scenery for lunch though.

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Hugh . 2024-04-19

MORE AT Google

Excellent restaurant, avec des spécialités irlandaises délicieuses dans un cadre magnifique et le personnel agréable attentif. Super soirée .

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Noelle H . 2024-04-16

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Celebrating a special anniversar while surroundings were beautiful Food was ok, sadly lacking atmosphere, & I felt overpriced staff very young whilst not unfriendly not very attentive so for spending, £215 was very disappointing 14/04/24

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Denise E . 2024-04-14

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Called in for an impromptu dinner on Friday night and Adrian sorted us out no problem. Service was excellent and he was able to get the tweak to my friends burger without an issue. Food was reasonably priced and good quality, highly recommend the slider

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Joanne D . 2024-04-07

MORE AT TripAdvisor

Beautiful place, delicious food. Nice service

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Looking at . 2024-04-02

MORE AT Google

Good food good service beautiful location. Food was great!

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Alden DuMontier . 2024-04-01

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I had dinner there with 2 friends last saturday. Ordered a campari and orange juice. Couldn’t have it as they had no orange juice. No orange juice in a bar?? What? Surely there would have been some in the hotel that is 100 metres away! Then myself and one other ordered the chicken pate. The toast was actually burnt black for both of us. The waiter actually let us put the burnt toast into his hand, despite the fact we had requested a plate to put it on…. My goodness what a disappointing evening.

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Denese Carberry . 2024-04-01

MORE AT Google

Had the best time with family visiting Northern Ireland. This is a lovely cosy stylish Irish restaurant where you experience the friendly atmosphere of the culture with a touch of style. Service is lovely. Food is great.

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Rana O'Brien . 2024-03-29

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We used to love this place but not anymore! We used to have our lunch and enjoyed it, though it was quite pricey but we didn't mind, as long as we're satisfied with the food and service. We had our lunch at this place a week ago. I ordered chowder as my main (I had it before, and love it). I was surprised, I thought they mistakenly give me it as a starter. The portion was very very small!!! The portions are a lot smaller than they used to be but the prices are still very high. My partner had Irish braised beef, it was good but the portion was way too small! We were disappointed and dissatisfied! So Cultra Inn serves smaller portion meals with sky high prices!! Not coming back!!!

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Flora Redmond . 2024-03-28

MORE AT Google

My partner and I used to love it here,we stopped here once a week on our way back from groomsport ,but recently the portions have got so small I don’t think we will be back,I don’t mind paying for a good meal but the other day we spent 70 pounds roughly and left the place still hungry, it’s such a pity, we told all our friends about it too, ah well, there’s nowhere left for a decent meal.

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Tj MCKEOWN . 2024-03-28

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We decided to give here a try for the new breakfast menu as we recently got a puppy and the bar area is dog friendly so we could bring him along with us! Breakfast was delicious! Wish I had taken a picture of the pancakes they were amazing and looked exactly like the video I’d seen on Instagram! Looking forward the coming back to try more of the breakfast choices! Found the staff very friendly and atmosphere lovely! If dogs aren’t your thing don’t worry they are only allowed in the bar area! But if you do bring your dog they are made very welcome with beds and water bowls!

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Compass32985497311 . 2024-03-27

MORE AT TripAdvisor

Service is good can tell it’s a busy might and they’re doing their best so can’t complain. Food is mid and over priced definitely, if you’re staying the hotel I would recommend to drive to Holywood center and get better food there.

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Weiyi Chen . 2024-03-27

MORE AT Google

Love this place for an impromptu meeting or catch up. Delicious chowder, cozy seating in the bar area, dog friendly, staff were wonderful.

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Lynn McKeown . 2024-03-23

MORE AT Google

Love this place. Food and service always great

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Helen Perrott . 2024-03-22

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Great to be able to sit with your dog for tea and scones 5*. Staff top notch. So welcoming

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John Woods . 2024-03-21

MORE AT Google

Nice cozy restaurant, good and quick service, staff was very friendly and double checking if we needed anything else. Food was delicious!

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Daniëlle Velt . 2024-03-18

MORE AT Google

Great food and variety. As soon as you walked in the smells from the kitchen were fantastic. They cater for allergies really well with options for most. Staff are friendly and were so helpful. We had a lovely lunch out with our Mum.

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Sam D . 2024-03-10

MORE AT Google

I had the dish of the day...cod with lentils. The flavours were absolutely sensational...one of the best meals I've had in a very long time. I will definitely be back. The staff were attentive without being in your face. Gorgeous setting.

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Karen Thomas . 2024-02-26

MORE AT Google

Cultra inn for business dinner for 12 people. Lovely setting with fantastic views of the Culoden hotel lit up at night. Seated immediately with no issues for access or egress for people even though a large table . Starters ordered and served promptly by a number of staff ensuring we all ate together and no one having to wait . Dishes ordered . Pork bellies, chicken liver parfait, buffalo wings, all impeccable in presentation and even better in taste. Pork bellies to die for and chicken liver parfait excellent with just the right consistency and the relish served just the right tangy fruitiness . Crispy buffalo wings were as stated … crispy and moist and full of flavour. Maine dishes , daub of beef, Irish mango curry, bone marrow burgers, . I can vouch that the servings were large to say the least. Daub of beef x 2 with creamy mash and root vegetables done in the Cultra inn gravy sauce . It was tender to the point of falling away. Vegetables done to perfection. Nothing but good reports from the rest of the crowd with many a mention of how good the pork bellies were. Very reasonable prices for the superb quality of the food. Have made a promise to myself to return and sample the rest of the menu . At an average of £35 a head for starter and main not too bad at all. So make the journey out of Belfast and sample the star of our very own Holywood. Impeccable.

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sharon m . 2024-02-22

MORE AT TripAdvisor

I recently visited the Cultra In. With my fiancée as we had a room and dinner rate at the Culloden hotel. The 3 course meal was excellent and all of the portion sizes were a very good size. The staff were helpful and friendly, I will certainly be visiting here again.

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daryls1986 . 2024-02-19

MORE AT TripAdvisor

Went for Dinner, staff very friendly but service is extremely slow, had to wait around 40 minutes after our order was taken for the food to arrive

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Donna W . 2024-02-11

MORE AT TripAdvisor

Been many times, really nice spot to visit for a drink/food and the food has always very good, credit to the chef/s but I do not know what is going on with the waiters/waitresses. The last number of times I've been the restaurant (floor) staff just haven't had a clue and it really let's the place down in a big way. Unfortunate.

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Quinn . 2024-02-05

MORE AT Google

We were really looking forward to a meal here this evening. I went for a curry as I was told it was a smooth sauce when I asked as I don’t like onions. It came out with onions and veg. My partner swapped his meal with me as we waited the guts of 20 minutes before a server came to our table to see if everything was ok for us, when he eventually did, we explained that we were disappointed with our food as we were told the sauce was smooth and it wasn’t. As I was speaking, mid conversation he turned and walked away. We were that confused at what just happened we presumed maybe he was going to get the manager. No, he just walked away from us mid sentence and never returned. No one came near us the remainder of the time we were there, to offer drinks, dessert or even to lift our plates. It got to the point we just went up to the til to pay. We planned on staying here the rest of the night for drinks but the mood was ruined by the complete lack of decent customer service and especially for the price of everything. It was probably the worst experience we have had in a while and we were very disappointed. I did express this to the manager when we were at the til and our meals were taken off. This was a nice gesture but it wasn’t the point. We were out to spend money and wanted to stay longer for drinks but we couldn’t wait to leave the place in the end up. I wouldn’t recommend this place to anyone thinking about having a nice evening meal. Absolutely shocking customer service. Not sure how a restaurant can lack such common manners and charge the prices that they do.

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Stephanie Porter . 2024-01-30

MORE AT Google

We were really looking forward to a meal here this evening. I went for a curry as I was told it was a smooth sauce when I asked as I don’t like onions. It came out with onions and veg. My partner swapped his meal with me as we waited the guts of 20 minutes before a server came to our table to see if everything was ok for us, when he eventually did, we explained that we were disappointed with our food as we were told the sauce was smooth and it wasn’t. As I was speaking, mid conversation he turned and walked away. We were that confused at what just happened we presumed maybe he was going to get the manager. No, he just walked away from us mid sentence and never returned. No one came near us the remainder of the time we were there, to offer drinks, dessert or even to lift our plates. It got to the point we just went up to the til to pay. We planned on staying here the rest of the night for drinks but the mood was ruined by the complete lack of decent customer service and especially for the price of everything. It was probably the worst experience we have had in a while and we were very disappointed. I did express this to the manager when we were at the til and our meals were taken off. This was a nice gesture but it wasn’t the point. We were out to spend money and wanted to stay longer for drinks but we couldn’t wait to leave the place in the end up. I wouldn’t recommend this place to anyone thinking about having a nice evening meal. Absolutely shocking customer service. Not sure how a restaurant can lack such common manners and charge the prices that they do.

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Stephanie P . 2024-01-30

MORE AT TripAdvisor

Good food, lovely friendly staff and nice place to have a meal or just drinks/coffee's.

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Heather Flannigan . 2024-01-27

MORE AT Google

Went yesterday. I most say how friendly n helpful the staff where x

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Lisa Andrews . 2024-01-23

MORE AT Google

Having stayed in the 5 STAR hotel with no dining room for 4 nights per week. We eat in empty bar/Restaurant for 2 consecutive nights because of the storm. Cheese board was very poor. Pumpkin soup and sea bass specials was served both nights. Left overs from previous night probably. Give it a miss.

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Meyerbeer24 . 2024-01-23

MORE AT TripAdvisor

Bar tables and chairs feel & look like a cheap cafe … bar area cold … bar fire not lit .. seafood chowder full of bones … Manager ran around unable to talk to … dogs … dog beds and water bowls on floor … health & safety for staff & guests … possible trips with hot soup & food in hand … could result in injury .. sorry it’s lost it’s ambiance

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sean m . 2024-01-04

MORE AT TripAdvisor

Pricey but nice atmosphere and bar is dog friendly

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Cliff McLoughlin . 2024-01-01

MORE AT Google

Fabulous food. Staff so pleasant - very well trained. Best Carrot Cake EVER!! Great atmosphere.

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Ann Magee . 2023-12-17

MORE AT Google

Wonderful restaurant with great food and very attentive staff. I could say so much more, but really this sums it up. Food to suit everyone's tastes and needs, fabulous vegetarian choices, and succulent meat dishes. Great ambience and such a charming dining room.

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Alison Boyce . 2023-12-12

MORE AT Google

The service was so amazing. Our server, Amani, went above and beyond to make our night exemplary. Will certainly be back again for the food and service! -a delighted customer

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Finn Neely . 2023-12-01

MORE AT Google

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