Crown at Claydon in Mid Suffolk

Visited the pub this evening for Xmas drinks with friends tonight. Had booked a table as knew it would be busy. On arrival I found my table had been reserved with my name on it, so that was a good start. The new manager Terry came over and spoke to us. He personally cleaned our table and made sure we were looked after. No queue at the bar and quick service. For the first time in a long time it was nice to see the pub clean. I was even more pleased to see the manager check the toilets to ensure they were clean and supplied with sufficient toilet roll. ( that’s the sign of a good manager) Also a special thank you to Eve who was working on the floor serving customers and was working very hard.

After experiencing a terrible meal the other day Terry the manager offered to make it up to us today.. This time the meal was lovely and very filling.. 10 out of 10 this time.. Thank you Terry.. you’re a lovely man.

Fantastic food, Great Staff, Cheryl was very helpful

Lovely lady Marie serving at the bar. Friendly and helpful! Lovely pub.

Burger was burnt and chips cold ...will not revisit

We had our christmas meal last night. Wow we had a great time so thank you to all the kind friendly staff. Food was brilliant and Terry was amazing. Keep up the good work and see you all again soon.

Love the bar staff here, can't do enough to help. Marie and Sian really helpful and friendly. They make you feel so welcome.

Enjoyable meal, well looked after by Terry and his staff, definitely will be returning back in the New Year

I eat in here quite often as I like the friendly staff and atmosphere But this visit for food has been poor Beef lasagna last week was appalling burnt, bland and dreadful. As it was the first bad meal I’ve had here I let it slide. This evening I ordered bacon cheese burger On taking the bun top off to add barbecue sauce, I came across something similar to bacon. I complained and I was sent out a replacement in the white pot 🤢 I was told it was skinny bacon, more like shitty bacon and the reason it looks so bad is the way it is cooked. Clearly it is cooked differently every time I’ve not eaten any of the bacon and sent back the kitchen. I’m very disappointed Hopefully tomorrow evening’s meal will be better

We had dinner at the crown last night and it was fantastic. My partner had burger sizzler combo with extra eggs. We shared onion rings. I had mc and cheese with side salad and garlic bread. It was all so tasty. We both said it was the best food we’ve ever had in there. Well done guys

Had many a good meal here, but not today. We all had browning and limp lettuce. When I pointed this out to waitress, as nicely as I could, as we all left our salads, she couldn't have cared less. Sticking tomatoes, cucumber and onions on top of out of date lettuce does not make it any better! I also think my mac cheese microwaved, as only hot in middle, so didn't eat that either!

We had an amazing 3 course festive Christmas dinner and drinks, food was excellent, staff were very welcoming and friendly, service was amazing! Excellent value for money would recommend.

Food was amazing service was great

A beautiful crisp winters night, we were served by some lovely bar staff and serenaded by the best karaoke on the coast.

Great atmosphere, Friendly staff, Food was fantastic (well done chefs) Good value 4 money All in all totally bang on my lovelies 😊👍

everything was great, was told we had a 45 min wait for food, but it was very busy, and football was on, it come earlier then we thought,TERRY was amazing!;;! Mum is celiac so has to be very careful, he made sure no issues we're caused!!! And actually acknowledged my dog!! Which not many people do!!! Thank you guys especially TERRY

We booked in this evening as a large group for dinner for my daughters birthday! We had last min changes to numbers and people who were late, we ended up ordering 30 mins later than our booking. We were so well looked after, nothing was too much trouble! Despite changing our pre order when we arrived. All our food came out hot and all the right meals. Everyone enjoyed their food. Our main server was Terry who was wonderful, but every member of staff was lovely! We weren’t kept waiting for drinks and we were regularly checked on. We never felt rushed. My daughter had a brilliant evening, it was everything g she hoped for!! So thank you!

We thoroughly enjoyed our meals. We eat out a lot between Ipswich and Bury St Edmunds and our food today knocked spots off anything we had out in a long time . Super Specials Jerk chicken & wings, Tandoori chicken sizzler followed by trifle baked Alaska and the sticky toffee& bourbon pudding. We will be back !!!

Lovely food excellent service and great value

Nice food went there with grandad

Exceptional value for money, Terry and his Team were amazing as always, thank you 😊

Lovely server, polite, happy, helpful.

Had a beautiful meal this evening, service was amazing, we had the traditional Xmas dinner which we all really enjoyed. We even got a free brownie and ice cream 🤗. Thank you to Ben and all the staff here xx

Lovely pub. Lots of choices for food and drinks so there is something for everyone. The food came out in good time and was lovely and hot. Great service from the team, everyone was super helpful. Grace, who served us on the bar, was very helpful. We can’t wait to return

Great food and great service by friendly staff. What more could you ask for.

Such a lovely pub! We were served by a lovely lady called Rose, who was very kind polite and helpful, we had our small dog with, and Rose was very kind in getting her sone water. Would highly recommend an will definitely be returning.

Had a lovely meal, very friendly staff, especially the waitress who was swept off her feet but remained friendly, positive, professional and overall brilliant.

Lovely food and lovely staff. The food was a bit slow but it was busy so understandable.

Our server Rose was very friendly and always interacted with my children which made their evening as both my girls love to chat! Small issue with a missing food item but was quickly and easily resolved.

Was served by Marie. Absolutely fabulous service, always has a smile on her face Friendly, chatty, great customer service from Marie Always a pleasure to come here and see she is on shift.

Very friendly great services by Lou and Rose

Regular at this venue and for a good reason. The food is always lovely, arrives on time and portions are good value for money. Sian served us today and has on many occasions, always does so with a smile and never seems put out at any request made. This service, as with all the staff, is what keeps us coming back. This is a great venue for the family to enjoy a great meal at a great price.

I can honestly say I have been coming to the crown for years but the service and food was excellent. Terry was absolutely superb.

A good meal and decent value in a pleasant pub.

X marks the spot of treasure Marie, the pints she pulls taste class to me

Guy behind the bar terry was fantastic.

Great food! Great service! Massive Burgers!! 🍔

This is always one of our choices of pubs when looking for somewhere cheap and cheerful. When booking our table we asked for space for our pushchair which was accommodated. When the food was brought out, I realised I’d ordered the wrong skewers for my meal and the waitress swapped them which was really appreciated. We went on a Thursday night so my husband made the most of the deal which was a super plate and a starter of dessert for a £1. Food was all cooked well and enjoyed. We also noticed how friendly one of waitresses was with the children in our section. She chatted to our baby and to another table with children too.

Visited recently with our grandchildren and was served by Terry who was very polite and helpful with our orders, food came quickly and was nice..all the staff on duty were very helpful ..

was there for a family bday meal,quiet a large number of us,staff very friendly and food arrived quick.Staff so friendly and the food was so good.Thanks for making our whole groups evening

Ordered 2 mixed grills both not good not an even amount of chips on each plate, also suasges had been microwaved, when complained they went to get some fresh and preceeded to bring me out some more freshly microwaved ones which were just as hard and as they came out it looked like i would have to reach into my pocket for poop bags!! . Also Ordered 2 pints of a guest ale which they don't do!!! When asked for a refund on drinks was told they couldn't because I paid by PayPal, not heard that one before. After we offered free deserts but we thought we'd give that a miss. We were then told that they would give us a full refund and had managed to work out how to refund PayPal 🙄 🤔. Still waiting for refund. It has been over 3 weeks now and still no refund one word disgraceful

Friendly pub selling traditional pub grub at a good price. Good quality well kept real ales.

We ordered two Sunday lunches of Turkey and a beef , firstly no Yorkshire puddings , a spoon full of mash potatoes , and worst of all the so called roast potatoes were a joke they were hard and definitely not roasted , I should have complained but didn’t want to make a fuss , it was the first time after seeing your Facebook advert which shows a delicious roast but ours didn’t look like that , it seems that your chef had an of day , A very disappointed customer ,6/10/24

Fantastic service and meal for large group booking at short notice. Lovely venue

Was a very nice experience chatted to the Terry told us all about the special and was great with our kids

Had a great night. Great service from Marie and Sian and lovely food. Would return

Marie and sian were super , had great service and made us welcome. Will be back next year.

Absolutely amazing can't fault the service by Terry such a lovely man. He recommended the £6 specials and was amazing with my children and stopped them crying by giving them a little teddy each. Will definitely be returning.

Marie & Sian were excellent Thank you for a lovely evening great service and excellent food

Always able to rely on the good quality food. The burger options are great and prices very fair. Staff always friendly as well.

Our local pub. Very family friendly and we often take our daughter there. We stick to burgers and grills, as these are our favorites and always good. The kids meal plans are great value and include a drink and pudding. I managed to forget a scoop of ice cream for my daughter and was immediately told off. Staff sorted this and didn't ask for the extra 99 pence. Very helpful and easy.

Marie is a lovely waitress, and very attentive. We had a lovely time!!!

Lovely lunch went just after midday plenty of tables and quiet which was nice

Marie is a brilliant waitress. Always willing to help and creates a lovely atmosphere!

We went with my family to dinner that was nice, friendly staff and great ambience. I recommend the Crown

Amazing meal with my friend. The steak was cooked perfectly, compliments to the chef. I recommend the sizzling, smothered steak. Also prompt service even though the pub was packed.

We were served by Marie at the bar who was lovely and bubbly. She was nice and chatty with us and catered to our needs!

Meal was poor, steak really grisly, vegetable lasagne was swimming in a thin watery sauce, garlic bread was still frozen on the bottom, when a young girl asked if our meal was OK we did tell her it was poor, she was pleasant & professional and changed the garlic bread but it was still frozen underneath. Nice place and loads of potential for when they get a proper chef/cook.

A couple of disappointments - size of Garlic Bread considerably smaller than before and certianly not worth the money, Also, my AA discount not accepted criteria changed.

Was a great vibe with great food that arrived very quick , brrlliant atmosphere and amazing staff reccomend.

A great atmosphere during a family evening. We had a wonderful time thanks to the friendly staff and the well-prepared, beautifully presented food. Thank you !

Went for lunch with my son. Food very tasty and service great.

Busy pub in lovely village. Part of Greene King's Hungry Horse chain.

Excellent all round, very good vslue for money.

Great meal, good value for money, service was friendly and quick. Thank you

Always head to this place with the family after a morning out, Ben managed to get us a table of 9 in last minute without a fuss. All staff had a smile and nothing was any trouble. Great food as always.

A great place to watch live sport and enjoy good value food, crisps are a pricey £1.50 though 😬

The food was not great I'm afraid. I had ordered the ring of burgers as I've had it before at a different Hungry Horse and really enjoyed it but here it was dry and very overcooked, and the chips were reheated and stale. I didn't complain about it as we had already waited 40 minutes for 3 meals and we didn't have time to wait for fresh food. My son's vegan bolognese was very watery and was missing the veggie sticks, I had to ask for them and when they did bring them, the veg sticks were very dry/stale. Also, my husband had ordered the full Monty mixed grill and halfway through eating it he realised the steak was not on the plate.. again we didn't mention it as we didn't realise straight away but we were pretty disappointed with the food. We hadn't been here for some time and were looking forward to the meal here, so this was a bit of a letdown. My drinks were delicious though, I had the cocktail deal (2 for £8) Vitamin Sea. The atmosphere was good, not busy either which was perfect. The staff were friendly.

It's fine for a quick stop, the staff are not overly friendly and didn't seem like they wanted to stop their chat with their friends to serve anyone else, the drinks were what you would expect with a limited range and the food was passable but it's cheap so you can't expect a huge amount, just would have been nice fore the staff to acknowledge people waiting when leaning over the bar chatting

Visited on Tuesday night, served by Sian, she recommended the mix it up which was on the deal, I had the southern fried skewers which was lovely! Cannot fault the service or the team, great service, we’ll done :)

Very accommodating and friendly staff, brilliant food (the new menu has some real delights) and the service was incredibly quick for a Saturday.

Food was cooked and hot. Place was full flys, not a fan in sight or an insect killer. Will not visit again. Came in with some American guests who thought the place was dirty and rubbish. Said place would be shut if in the states.

A great evening out, the food was lovely and our waitress Marie was just great. She was very polite and came back to insure everything was good during our meal. Definitely a credit to the pub. Definitely be back in to see her on a thursday evening.

Went for a birthday meal with 6 ov us , the pepper corn sauce cost 1.50 for about a table spoon, steak was as tough as old boots, chicken under cooked. Don't bother is my advice

Marie was lovely and quick to serve. Good knowledge and good experience. Made experience very pleasurable. Great service throughout

You need to up your game guys !! Booked a table almost a week in advance for a table of 7. Glad we did as the place was almost full. Only to find that the table we had reserved was then taken by another customer. The waitress found us a trestle table in the bar area but luckily this was not full. The table was not cleaned so we had it cleaned and also a large puddle of liquid laid underneath. After having this we were informed that they could give some complimentary desserts. Very acceptable. However we were booked to eat and then had to find our own menus and condiments. Great !! Food was ordered with no issue and after just about an acceptable time they were delivered. We all took advantage of the two for one burger deal and if this wasn’t two for one the next complaint would have arrived. The burgers were overdone and dry. Desserts went well and were given free as agreed. We paid for the meal and then left. Quite glad to vacate to be honest. Maybe just an off night but when you book a table I expect it to be available and ready. Don’t think I will be returning unless this has a change of management. As a note the waitress was very polite and did have a smile. No issue with this member of staff

Not sure where to start. Got the feeling that this is not a happy place to work at. Staff not too friendly and could do with more help in bar area. Had tandoori chicken sizzler which wasn't sizzling which it should be. Not a big portion but taste was okay. Also a green king pub with no abbot ale on tap. Cheap place to eat but maybe give more choice on portion sizes and charge accordingly wouldn't recommend if you're really hungry maybe this was just an off day but somehow I think not and they still seemed to be busy but as I said it is cheaper and you get what you pay for. Don't have high standard expectations and you'll be okay. Will maybe try again sometime to see if there is any improvement.

The place had good atmosphere and staff were friendly and polite food was great Charlotte gave great hospitality

Great little place lovely food amazing service from Ben he's a credit to the place. Thank you

Very nice food. Polite and quick service from Marie.

We have been going to the Crown for years but it's taken us a while to review. The food and service is always great. We are at the Crown for my mother's 70th birthday and again had another great visit. Thanks to all the staff and waitress for being awesome! 👍🏼

Food and service was top notch! Ben was very helpful will definitely be back again

Lovely food, myself & partner had the chicken New Yorker which was yummy, a lovely atmosphere & the staff are friendly. We will be sure to pop in when we’re back in the area

At one of the Hungry Horse pubs, I asked for a large Coke. However, the size of the large Coke wasn't stated, so I inquired about it. They informed me that a large Coke is a pint. Consequently, I requested a pint glass, but it was only filled three-quarters of the way up. The server explained that the gap was meant for ice. So, because I don't want ice, I get less for my money. At £3.25, all those quarter pints soon add up in savings. The question is, is this false advertising?

Never had any real issues here, it's nothing 5 star but it's cheap and cheerful and the service is good, but now they have stopped serving breakfast on weekdays we won't be going anymore unfortunately! A real shame!

Having driven to the outskirts of Ipswich from Surrey to meet a friend we decided to try and eat at the Crown. On arrival I drove into the carpark and noticed broken glass in some areas of the carpark which to me indicated possible thefts of windows being broken! We parked up and went inside the Pub hoping to eat. Sadly we were told there was at least a 1/2 HR wait for food,so we decided to go elsewhere, but on leaving the pub we overheard other customers saying they had been waiting over an hour! I believe there was a chief issue?

waited well over hr . wasn’t told this when ordered . food turned up the burger roll was rock hard . the burger over cooked ! safe to say two very bad meals we have had here in last 6 months and will no longer go again .

Obviously visited on the worst possible day. Apparently the chef was on sick leave. Seated inside near the bar next to a massive tv and is pretty noisy in there. Not my goto place but we visited for convenience which wasn’t so convenient. Ordered by their app which seemed to be a big mistake. Ordered 2 meals with drinks. After waiting 30 mins I heard another customer complain about waiting 1 hour for their food. At 45 mins I asked a waitress the expected readiness of our order and she said she would check. She walked past and ignored us and then spoke to someone else about their complaint. I asked her again and at this point I advised her that I would like to cancel my order and a full refund if our order wasn’t ready within 10 mins as we were late for an appointment. Another chap came out and advised that we would have our order within 10 mins and if not we will get a full refund. My food was ok although my son’s was not great. The Manager of the restaurant hid in the back and left his young staff to deal with multiple unhappy customers. I will not be revisiting this establishment in my lifetime even if it was the only place on earth. McDonalds would be a cheaper and quicker option. FOR ANY POTENTIAL CUSTOMERS, DO NOT ORDER BY THE APP UNLESS YOU KNOW THE WAITING TIME EVERY DAY IS A SCHOOL DAY

Typical Hungry Horse. Fantastic value for money with food which more than justifies the price and cost that you spend. good selection of drinks and lots of parking too which is always helpful.

Fantastic Experience at The Crown I recently dined at The crown and was thoroughly impressed. The staff were welcoming, and the ambiance was perfect. I highly recommend The Crown for its excellent service and outstanding food.

Called in on our journey home from Essex to Norfolk for an early evening meal. All tables were reserved on the front dining area but we found one in the bar area with high stools. Service was quick and food was good so overall a pleasant experience.

Really helpful staff and good atmosphere! Lots of screens for the football. Marie had a huge smile on her face!😌

Great service by Marie and lovely food whilst watching the England match

Great pub meal was average but cheap prices so no complaints

Only ever ate here and have no complaints at all. They do need to bring Thier cheese share platter back though the vimto sauce was amazing

Use The Crown fairly regular, never had any issues or concerns. Food is good, and staff polite.

Food was burnt, luxury hot chocolate had no cream or marshmallows, the big kids meal was smaller than the little kids meals, chips had a funny taste

One of hungry horses' smaller venues so can be difficult to get a table at popular times. Food is standard pub fayre at reasonable prices, although the specials they run some nights are good value. Service is good if you don't mind going to the bar to order. They have live music and quiz nights occasionally.

came for a meal with my family members , I had a lovely meal, as I ordered I realised I needed to change some items Marie was very helpful and accommodating, and got it sorted although very busy Marie took the time to converse and ask how I was and how my day was and if we needed anything / encountered any problems to wave her down and she would resolve any issues she was very friendly but remained professional at all times

Just celebrated grandaughters 5th birthday, 6 adults and 1 child. All enjoyed our meals, could not fault anything