Cromwell's Tap House in Shropshire

despicable pub rude staff person

Nice pub with good beers and good outdoor space.

We called in for a drink only, nice and friendly staff nothing was a problem.

Great welcome great food great service. Highly recommend

We were here on a CAMRA pub visit with a group. My family of 4 people decided to have some food as well here. OMG, what a great decision to do that. I had the chicken tenders burger, served with skin on fries and salad. My husband & father in law had steak burgers with skin on fries and salad too. My mother in law had falafel in a Pitta with the same sides. We thoroughly enjoyed our food and the service was excellent as well. We sat in the beer garden which was quite deceptive from the outside. Great atmosphere and friendly atmosphere too, will definitely go back.

Sunday roast one word delicious we will be back thank you oh and excellent wine

Nice two floor outdoor area with nice views, great for summer

As I live locally, I've never had reason to stay overnight. So, can't rate the accommodation, but the food and service are top notch. 👌🏻 A small rear two tier beer garden is an added bonus, especially on a sunny afternoon 😀

Really nice pub ,good beer in centre of Shrewsbury.

A popular pub due to the outside space. Good selection of beers and proper coffee are available.

Ever changing range of three cask ales. The best bet in town for unusual real ales.

Good things first, great selection of beer, tables for dinning and a lovely garden with loads of seats outside. Beer was reasonably priced. My biggest gripe was I was queueing and it was my turn to be served, bar tender already saw me YET he jumped on to serve the next person who was not queued. Good thing a lady staff saw me and jumped in. Really hate it when that happens and yoy have waited to be served. Place was not even that packed. Just bad service, discriminated? Being the only asian who was in the pub, i don't know. Update: as a reply to what they claim; no, i have been to a lot of pubs as it is my hobby to do so when I go to a new place. It was so clear as the bar staff was taking the order that I was not "with" the person he was talking to, infact he has seen me behind that person the whole time he was ordering and not even conversing to anyone. The female staff also saw me the whole time snd yet when this other guy jumped the queue, he just served him first as I kept on giving the male bar staff the look. And as I said, the female staff realized that,despite her being busy also, as I have been standing there for a few minutes and jumped in to serve me. In other pubs, bar staff are quite attentive and most of times ask who else hasn't been served yet. (And yes, racial issue does exist, as a non white who enters pubs, I get stared down at times.)

Had a great lunch, brilliant selection of beers and dog friendly 😋

A lovely pub, contemporarily decorated offering a modern menu and selection of drinks and a lovely outdoor seating area.

Great pub and Sunday lunch is amazing.

I am overwhelmed by the helpfulness of the team here. I have complex dietary restrictions and they bent over backwards to accommodate me. The food was delicious and my fellow diners also enjoyed their meals. When I'm back in Shrewsbury, I will be back. 😋

Excellent pub, god beer, friendly staff, good food nice company.

Had a brilliant night at Cromwells on Friday. The stout was great, and Shrewsbury Musical Theatre Group were there singing Irish songs and they were amazing. The atmosphere at Cromwells was brilliant, great fun. Cheers Steve

Great pub, really lovely environment. Wide selection of beers, good prices. We ate here for the first time, food was delicious and excellent service.

Good menu choices and food was delicious

Service fine, centrally located. It just needs a very very good clean.

All the staff were outside smoking, rather than serving customers We ended up leaving after first drink due to not being able to get served

Friendly staff, good food and atmosphere.

Great food and decent beer offer. Alice and her colleague were super friendly and helpful

Best fish & chips ever! Sticky toffee pudding was amazing, the chef here is killing it! Cottage pie also fantastic and the chicken stew was so tasty. 10/10

Brilliant Sunday Lunch with a nice cask ale. Service was excellent and the staff very friendly. Definitely be returning.

Have lunched here several times and never been disappointed. Food is excellent and plentiful! Service is fantastic! Atmosphere is great - relaxing and friendly! All the facilities are spotless and well kept. Love the fact that you can rely on everything being the same each visit - hate going somewhere, having a good meal, then going back and being disappointed. Never happens here - always fantastic! Just booked for a meal and overnight stay for Valentines!! Very excited! 😍

Lovely pub with great choice of drinks & food.

Very very good staff, made us feel very welcome. Really great food, great location, and comfy bed. Its a lively pub which was good but take earplugs if your a light sleeper and early to bed. Not that noisy but you can hear downstairs. Such a good stay had a great time with you as our base.

Busy town centre pub with a nice selection of beer. Lots on keg but only three cask.

Great value food Lovely staff Nice and peaceful atmosphere for a quiet lunch

Great little find, perfect for what we needed, no breakfast but that is reflected in the price. The pub downstairs is fantastic, great selection of drinks and very friendly staff.

Room was a great size. Shower and bathroom was quite dated and looked fairly shoddily knocked up. Good stay for a night but wouldn’t want to stay for much longer than that.

My partner and spent Christmas here with our dog Peggy.. so welcoming, ataff, service, food, room? 👍. Met Nick the proprietor on Xmas day… one of the good guys! Best wishes mate! Keep on doing what you’re doing! Faultless

Cromwell's put on a work Christmas meal and it was all done very well. Food was served at a good pace and the staff were very attentive and friendly. Good job.

Fantastic Christmas meal this evening! Great service and the food was awesome ….soup and Christmas pud was piping hot and the turkey main was excellent-well done to all concerned 🎅🏽

Delicious food and great friendly service.

Feel this place is a little under rated. Friendly service and the clientel ut attracts. Not much choice of real ales think 3 on. However, what i had was well kept, had to slow down as too easy to drink. Will have to look what i had but it was a mild/stout. Updates on Real Ale Finder seem weekly. Well worth a visit.

Really nice and friendly place. Stayed one night. Service was great, decent food and good location. Recommend it.

Fantastic food always cooked to perfection, fresh ingredients, Mark is a great chef. Really friendly staff, very welcoming. Well worth a visit, also a CAMBRA pub, first rate.

Called in for an afternoon drink. Lovely warm pub and very friendly staff.

Great atmosphere, great selection of laggers and the food really hits the spot! Also the staff is brilliant, I had a lovely night thanks to the bearded guy and the lovely girl with him.

Really quick service. Friendly staff and atmosphere and good food.

I enjoyed this establishment. It has an incredible selection of beers on tap ( especially world beers) and it is cozy, spacious and comfortable place to be. Definitely recommend for your booze needs.

Lovely cosy place. Well kept and perfectly served cask real ale. I believe they did a good choice of craft ales also

A tad noisy at night but it is slap bang in the town centre. Nice beers at the bar with a great beer garden at the rear.

Good food, local ales and service.

Staff were nice. Fish and chips wasn’t, the fish batter was soggy and the ‘triple’ cooked chips where not even cooked properly once.

This could be the No 1 pub/bar in Shrewsbury. Great range of drinks, staff friendly and attentive, and working hard with themed weekends. Food was amazing both quality and value. Did not book rooms….hence no stars for this.

Popped in for a drink while on a day out visiting Shrewsbury. Lovely little courtyard garden at the back.

Went here to drink in beer garden to be told after they served us and paid to drink in the street!

Friendly staff and a fantastic old. The rooms are small but cozy. The floor sloped properly so you had to go uphill to the toilet! :)

Stayed for 2night, nice room, lovely staff and the food is excellent

Really good selection of beers and friendly staff

Great selection of beers and a great atmosphere

Excellent food nice staff best belly pork shrewsbury looking forward to next visit

Had Sunday lunch could not fault it in any way.

Never changes, superb as always.... Good ciders on this visit.... Ohh. And with take home cartons. 👍👍👍👍

Cracking real ale pub and hidden beer garden

Nice pub with friendly staff. Very good, reasonablebly priced accommodation.

Nice friendly staff I think it was the manager there he could not do enough for u explaining what ciders and real ales they had.

Thoroughly enjoyable meal, great location & extremely friendly staff. Highly recommend! Also dog-friendly ☺️

Perfect Sunday lunch with the family yesterday. I have been here during the week for meals also and never disappoints. Great selection of beers and staff are always happy to help. Such a great venue with a really nice atmosphere.

What a welcoming, friendly pub. Plus dog friendly. Only called in for a drink and will definitely be back. 👍x

Excellent location, delicious food, comfortable rooms, nice stuff

Fantastic. Food wonderful. Our 2 chihuahuas spoiled rotten. Lovely, welcoming staff. My place to go from now on

My aunty & my very good friend came for Sunday lunch, it was absolutely spectacular, the food was all homemade, no hanging about the staff were absolutely fantastic, really looked us. Made us feel really welcome & not rushed at all. Very dog friendly to as my aunt bought her dogs with her, we just had the nicest afternoon. I will be recommending to all my friends & clients. It was busy to so shows how good it is, highly recommend, can’t wait to come back thank you cromwells xxx

Always a perfect Sunday roast and delicious full menu, friendly and efficient staff. Very accommodating to us and our greyhound which always makes it a lovely experience. Lovely beer garden to enjoy with heated lamps in winter and a nice sun trap in summer.

Had a meal here and the food and drink were both great. Lovely friendly and polite staff.

A reasonable selection of beers, and a good menu. My choice, the slow cooked Pork Belly was excellent.

Made to feel very welcome. No tables originally available, but kindly accommodated. Thank you to the lovely bar man who went above and beyond.

A lovely unassuming place. The staff were very friendly and check-in was easy. The room was lovely and clean. A little on the small side but what can you expect in a place like this. The only thing that needs improving was tha hair dryer! The price is brilliant to be fair and the bed was comfy and the room cosy. Would recommend for a short stay.

Fantastic food, brilliant service, 100% recommend to anyone who’s thinking of giving this place a try. Fish and chips was amazing, defo one of the best about! Highly recommended!

Met up with friends, great food and range of drinks

Absolutely lovely bar, huge selection of beers, fantastic food and a lovely atmosphere! 10/10 highly recommend 👌

The all new Cromwell's has a very different vibe to the old one, it's loads better! Previously I had tended to avoid this place (see old review below) but a change of ownership has done it the world of good. Great selection of beers, guest special draughts and a beer fridge to die for. The food menu is a little small but packs in some brilliant choices, all with a twist or unique slant. From making their own vinegar to turning a bratwurst into a restaurant dish it's one of those refreshing menus that gives you something you haven't had before, or twists an old favourite to make it intriguing. Food prices are very reasonable, compared to other places in town you are getting good portions with unmistakable hand made elements that leave you feeling satisfied and not out of pocket. They do show sports in the bar area, so it can get busy and a little noisy. A family meal with children probably isn't a great plan if it coincides with the Manchester derby. That said, if you can get a table in the restaurant room adjacent then you wouldn't notice. Really enjoyable place, good beer and food, atmosphere and even a spot of people watching if you can get a window seat. I've not tried the beer garden since it changed hands, but the forecast is good on Friday so there is a pint and bratwurst with my name on it Edit: beer garden is still a wonderful sun trap, it is still unfortunately tarnished by inconsiderate smokers. It's a shame that either the upper or lower area isn't smoke free. You don't want to be eating your lunch whilst getting wafted by a mix of tobacco smoke and vanilla/cherry/tangerine vape clouds Old review below 8-10 years ago this was a favourite place, a group from our office would take advantage of the beer garden nearly every lunchtime through the summer. It is undoubtedly one of the best sun traps in town I rarely visit these days but popped along for an evening beer in the beer garden. Unfortunately, the thing that puts me off is still prevalent. Smokers. It is impossible to sit outside without the constant whiff of cigarettes. It is as if all the smokers of Shrewsbury choose this beer garden. I certainly wouldn't eat here purely for this reason If the owners ever make the garden smoking free it would certainly pop up on my radar. My rating reflects my distaste for the smoker atmosphere. If you aren't bothered by it then you would likely rate it higher

Very friendly pub / tap room, with well kept beer and tasty food.

Loved it. Cheers. Will stop again. Great staff..

Dropped in for food and a drink whilst passing through Shrewsbury. What a find, great beer selection and a lovely food menu. Great to meet Nick the owner who really knows how to run a great pub. Thanks

Had a great meal here and then watched the rugby world cup final, great staff and always a great atmosphere

Great atmosphere & good service

Lovely pub, first time here and the staff were super friendly, beer garden is great. Josh and Clare behind the bar are some of the friendliest staff I've ever met. Great pub.

Busy pub with a good selection of beers and spirits. Very good outside area 👌

Dined 23/10/23 table of 4 Lovely friendly and very inviting . Staff gave excellent service couldn’t do enough for us even made our friends Dog very welcome with plenty of treats . Roast dinner was the best we had eaten in a very long time (that’s not including our own cooked roast at home ) 😃only joking . Exceptional value for money and would definitely return again when visiting Shewsbury again .

Awesome staff , great food , beautiful room , bar and patio

A nice pub, 3 ales available, spacious interior, has early opening compared to most places locally.

One of the places I looked at staying, being dog friendly. Another place came up, but wanted to visit while we were staying in Shrewsbury. Very friendly service. Excellent food. Excellent well looked after beers. I would highly recommend coming here.

Food was very delicious, we had Sunday roast and it was the best I’ve eaten out in a long time, meats were very tender and flavoursome and good selection of veg, could have done without new potatoes but that’s being finickity, we still ate them.

Came in for a meal with a friend. A beautiful venue which felt cosy and cared for. Service was prompt and the cocktails were very tasty. I had the gnocchi which was out of this world! My friend had the halloumi burger and thoroughly enjoyed it. We were annoyed at ourselves as neither had been before, but we will definitely be coming back again! Edit: Also popped in for Sunday lunch with my family. Everything was brilliant, a beautiful spread and presentation was amazing. Two lots of beef and a fish and chips. Three very happy and full people! Beef was perfect and pink and the cauliflower cheese especially deserves its own shout out! All in all amazing. Staff are very friendly and on point. A great dining experience!

Great Sunday lunch with homemade desserts . Dog friendly. Excellent service. Definitely reccomend.

Saw this place on Google maps when looking at visiting Shrewsbury. Friendly service. Excellent beers well kept beer. And the food, again was excellent. I can highly recommend the Pork bellywith a spicy pineapple sauce. My girlfriend had the cod n chips again tasty. As was the apple crumble and custard.

We stayed here for 2 nights. The reason for giving 5 stars is that we felt so welcome like part of the family. The staff and owner Nick went out of the way to make sure you were comfortable and happy and adapted food or drink to ensure satisfaction. Room was good, great shower. A bit of noise from outside being on a popular road. Would definitely recommend.

We booked a table for a Saturday night and we were sat at a table amongst all the drinkers in the main bar. It was starting to get very busy so we asked to be moved. The staff were very accommodating, and they moved us into the restaurant area, we had this all to ourselves which was much better. They were really attentive and made sure we had everything we needed, the service was very good. The food itself was amazing.

Stayed one night in a fabulous large room, decent bathroom, good comfortable bed. Very warm welcome, helpful staff. Didn’t use the bar or breakfast facilities.

Awesome Taphouse and Hotel. Nick (owner) was very friendly and helpful. Him and his staff provide top notch service. From the food and beer to the hotel rooms. I was comfortable, secure, and taken care of every step of the way. The hotel get booked quickly. I waited til the week before to book and they only had one night available, but Im glad I got at least one night. Thanks to Nick and his Staff.

Lovely place to stop for a drink . We sat out the back and found it a very relaxing place

Superb food, great ale and nice outside area.

Amazed at how good the food was. Popped in for a late lunch and absolutely loved it. Great chefing. Duty manager was also on the ball. Service great, food great, prices great, no wonder its so busy.

Been a few times to Cromwell's for food and every time we go the food is absolutely fantastic, and is fast becoming one of our favourite places to go in Shrewsbury

Stopped for a drink and food. Wow! Wow! Wow! Usual pub food but with a twist. Hidden gem. Will be back to Shrewsbury just to eat here. Food was the best and the staff were friendly and Professional. Could ask for more.