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4.2

Based on 747 opinions finded in 1 websites

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Nº 300 in 770 in Wolverhampton

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle7474.2

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Little lacking in choice but still good

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Jenny Legg . 2024-10-09

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It’s a Costa drive through. You get what you expect.

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Paul . 2024-10-01

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Travelling the country with costas being a vital part of the journey lovely staff here and kind and beautful blond lady there shared a cigarette for me thanks luv 😉

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Fallen Angel . 2024-08-20

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Nice toast and Latte but as always to expensive for a bit of bread and a few coffee beans with milk

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adam lambert . 2024-08-09

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Fantastic service, staff so nice. Couldn't give 5 stars for atmosphere as it was a drive thru lol not a visit inside

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Absar Khan . 2024-08-02

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Weekly visit for me and my mom xx

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Marie Carter . 2024-07-15

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Great service, pleasant staff, clean and tidy . The only very slight issue was that there was no peanut butter!

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Railfreight37 . 2024-07-07

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Fantastic service from Alix and her team. Worth stopping off to get a drink and fresh pastry.

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Timothy Evans . 2024-07-06

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My only issue is the postcode on google is incorrect, it’s listed as WV10 1ER when it’s actually WV10 7ER

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Wayne Connelly . 2024-05-21

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Staff have lost there customer service skills, to busy chatting away, ordered 3 fraps costing nearly £16 no sauces on top or sprinkles, to busy deep in conversation. Shame used to be my favourite, think it needs a re structure a. s. a. p

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Gareth Thornton . 2024-05-05

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Service was fantastic with really cheery and amazing staff. Lovely experience

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Roheel Ahmed . 2024-04-30

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Called in for a coffee today 19/4 but not sure if there has been a changeover with staff etc but the place looked dirty. The floor had bits all over it and looked like it could do with a good clean. There was a growing pile of used coffee grounds on the floor and work surfaces were very dirty. Not seen it like that before.

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Gina Southwell . 2024-04-19

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Got there quite late before they closed, but not forced to leave or rush.

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hughes david . 2024-04-16

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Absolutely phenomenal service! They clearly had a few technical issues but handled it so amazing! This store really has great, hard working staff!

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Florence Paget . 2024-04-07

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Very busy, noisy, messy Costa. We sat outside due to the chaos within! Coffee was good though as you would expect with a Costa!

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Gemma Handley . 2024-03-03

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Should be more of these.....need to re-brand and get rid of the dreary red

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Neil Rowland . 2024-02-23

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I got Latte, sandwich, Rasburry almond bake and Sprite to eat in. I search sugar and napkins around ,finally found next to the door entrance. But there are ni napkins then ask one of staff, he showed me to the door. But there is no napkins. I hesitate ask again, is so bad experience to me

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Kulan Chelvan . 2024-02-22

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Great drive-through and cafe. Good for meetings or gathering your thoughts

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Bhanu Dhir . 2024-02-20

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Best Costa Drive Thru i have ever visited the drinks and service was exellent!

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Janeen Thornton . 2024-02-04

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BIG UP TO JUSTICE & BECKI FOR BEING GREAT AT WHAT THE DO WHEN WORKING ON THE DRIVE THRU! The other staff are good also and I would highly recommend this place for anyone driving past.

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Mike L . 2024-01-05

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Nice place, was so nice to see as staff member enjoys his work, drink was taste even better with enough experience

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Marcin Stasiak . 2023-12-30

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£8.80 for 2 large coffee 😲to dear !!! Gregs for us now on better coffee & £3 odd cheaper winner winner gregs !! Staff was all scruffy shirts hanging out & shop behind counter filthy

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Mary Guthrie . 2023-12-28

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Had drinks and cake inside ...Did not use the drive through....what a nice bunch of guys!!!!!!

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Dave . 2023-12-07

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Clearly I turned up in my invisible man suit! More interested in cashing the register (at peak lunchtime) than even acknowledging my existence waiting to be served. Had quite the queue behind me too. I gave up, and can recommend Greggs across the way. I won’t go to this establishment again.

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Tim Groom . 2023-11-27

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Got served from Yasmina & Liam, great service, Thanks Guys!!! :)

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Jass Uppal . 2023-11-18

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Shame you had to team up with a leechy parking company. I decided not to give you my custom.

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Richard Bates . 2023-11-05

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Pleasant staff give attention to customers orders to help you enjoy your coffee and meal. Good atmosphere clean.

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mike carnell . 2023-10-28

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Good point to meet colleagues before heading to JLR EPMC "next door".

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Simon Schmid . 2023-10-20

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We always come to this Costa for coffee it’s quick nice staff. Get served with a smile.

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R A J . 2023-10-12

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Never seem to make the same drink the same way. Always tastes different every visit.

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Mia Dell . 2023-10-12

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Used as a dine if for tea and sandwich whilst killing time before going to see a customer. Friendly staff, food is the normal Costa offering

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Chris Oxley . 2023-10-09

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Really friendly and efficient service.

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Anne-Marie Morton . 2023-09-17

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Had the nicest barista called mathew - he had tattoos. Coffee was good - very friendly. Cheered my day up

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Shannon Cheng . 2023-09-14

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We came in vain when it should be open but it was closed.

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Guillaume LE DEVIN . 2023-07-23

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Large cappuccino, how I like it nice and hot. Made to perfection start my day Thanks

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J1 . 2023-07-16

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The Staff here are amazing and take care of their customers needs. I came in the day before to flys flying around the cake display and put me and many other customers off from having a cake, but yesterday I came in to see that the staff took their own initiative in covering the back off the display to reduce the amount of flys possible flying in. Niko really left an imprint at this store to bad he couldn’t come back 😢

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Shaun Rees . 2023-07-13

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The drinks are always made well and the service is even better. Tip: Ask for the Flat White! :)

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Scott Gay . 2023-07-02

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Only had a drink, but the service was excellent, nice, and relaxing.

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Keith Perry . 2023-06-22

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The service is the biggest issue for me. My order via the drive-through is very rarely right. Everything else is great, coffee is superb, my favourite.

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Lynsey . 2023-06-16

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Nice sunny day, staff worked off there feet but still managed smiles and nice drinks

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paul cope . 2023-06-10

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Store and drive through meant to open at 5:30am but staff don’t open till they want to. Numerous times I’ve been at 5:45/5:50 and staff inside chatting a g everything still locked up

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Sophie Laird . 2023-05-23

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Why are they always closing far earlier than the stated closing time. This happens frequently! Just amend your closing times on google if that’s the case. The amount of customers I see pull up and have to drive away, not just myself. The drinks are usually fab here, the service needs improvements. Especially been located right next to the motorway when people like myself may just want a quick Costa on the way to and from work.

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Bouji Label . 2023-05-20

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Absolutely the worst Costa I've been to. The staff are obviously not happy at work, and this reflects in their approach to customers. It's always closes early, and I see lots of people drive in and straight out again.

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David Griffin . 2023-05-12

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Disappointed, tried to buy a coffee today but it was closed and we got there exactly at 18:50 however on the website it states 8pm. This has happened multiple times, if the store is closing earlier or the hours have changed I wish it was stated!

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Sam Griffiths . 2023-05-11

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Great location and helpful to grab a quick coffee. It has a nice seating area as well as the drive through option.

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Geoff Cutler . 2023-05-09

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Can get very busy and quite small inside and dodging tables if having a takeaway drink. Slow service & hot drinks can be luke warm to almost cold

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Hersharen Bajway . 2023-05-03

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Didn't finish my coffee, it tasted burnt and terribly bitter. My egg and mushroom sandwich had no taste. One of the girls working there was in a terrible mood like she'd rather be dead than at that Costa and honestly, same.

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Wybie . 2023-05-02

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Nice clean shop with friendly staff.

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Ian Ray . 2023-05-01

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Absolutely dirty and behind the counter is a disgrace

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neville thomas . 2023-04-22

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The drink had no taste and couldn't drink it

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Adam Pearson . 2023-04-13

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Good customer service, thanks 😊

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Kamaljit Singh . 2023-04-12

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States on website closes at 7pm on Sundays, get there at 6.25pm tonight and guess what it's closed.Also has a phone number which doesn't work. What's the point of advertising if you choose to close when you want. Not the first time this has happened to be honest

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Elizabeth Battersby . 2023-04-02

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Would have been nice to get a full cup. It is what I paid for. And what happened to the sauce I asked for. This has happened 3 visits in a row. Poor service from staff that just don’t really care.

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Richard Noble . 2023-03-31

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An unremarkable visit which is exactly what I expected as the site performed exactly to the standards the Company portays.

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flynnys . 2023-03-12

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Must have gone on a bad day as the server stated she'd rather be on the dole and closed the drive through

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Chezza . 2023-02-24

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Lately when i go its not as good. Rushed service, mistakes and way too hot with heaters inside.

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Emma . 2023-02-22

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Always go here, staff are lovely, and never had a problem with my order

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NikkiElizabeth x . 2023-02-17

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Needs more staff, always filthy, everytime we go in I have to clean up a table.

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Mark Sanders . 2023-02-13

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Great customer service, more choices on cakes should be available but overall great. Nice new refurbishment too.

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Mrs G . 2023-02-13

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Foods great but took about 20 mins to get through the drive through.

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Clare Copeland . 2023-02-11

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Prompt service from friendly, helpful staff. Area clean and quiet .

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Catherine Flynn . 2023-01-28

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Costa Drive Through Stafford Road WOlverhampton: Wasn't allowed the £1 cake deal as staff had already put my coffee through, firstly told I would have to buy another coffee and then with an attitude told 'I don't know what you expect me to do about it', I didn't bother pursuing as looking behind the counter, the staff looked quite unkempt and what should have been a flat white turned out to be a very weak latte. Either staff need to focus more on customers and not on each other, or get more customer service training ASAP

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Interact Arts Community Projects . 2023-01-27

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My Mrs loves this place, great coffee but expensive as they all are

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Darren Murphy . 2023-01-25

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Tiny for meetings, but seems well managed and friendly

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Richard Hariri . 2023-01-20

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It supposed to open 5:30 so i didn’t have breakfast home so i thought I’ll get one from costa,Went there 6:10 am and was closed. It happens very often

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Ermal muka . 2023-01-19

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I’ve been in here several times before meetings in the area and the team are so friendly, going the extra mile. Thank you for the extra soya milk, honestly you made my week xx

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Claire Male . 2023-01-16

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Quite a busy place and a convenient place to meet. Only had coffee

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Ralph Blore . 2023-01-12

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Excellent service , well located & quiet

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declan gray . 2022-12-01

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Great coffee and chocolate Tiffin

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dafydd richards . 2022-11-01

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Such rude service. If the girl who served me doesn't want to be there she needs to get a new job. So rude

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Sarah Chambers . 2022-10-24

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Excellent just what I needed a coffee fix staff polite and friendly and the drive though great idea. Site visited on 22/10/22 unfortunately bit of a mix of things, wanted to sit in but unfortunately yet again only the Drive Through was open seems to be a common problem but still very disappointed food excellent, Service in Drive Through slow, Atmosphere there was none staff just dishing Coffee out of the window/next please hadn't got 3 of the 5 items we wanted, will seriously have to think about if I go back. We traveled on to Welsh pool unfortunately still none of the Cake items we wanted so went to Gregg's instead shame as we prefer Costa. Come on people get it sorted. 😭

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Ian Peters-Wilson . 2022-10-22

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I used this place as a drive through. Asked for two hazel maple latte with Oat milk. They don't have and maple, never mind, I'm easy going, had it without the maple. Drove up to the collection window and I wanted to use the offer that costa sent to my app, 2 hazel maple latte for £4. It didn't work the first time so she did it again, then said I had to pay 90p for the privilege of having Oat milk. Cheeky. Then she asked if I still wanted cream on it. Yes I did. Got home and no cream. Our treat turned out to be a really watery latte that I paid 90p extra for.

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Clare Hurd . 2022-10-11

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Asked if I wanted sauce with my bap, forgot said sauce, you had one job. Fuming lad. Do not pass go, do not collect £200. Spunk bubble.

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Space Cadet . 2022-09-21

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Staff member rude and miserable. Dirty tables with glasses and cups on them. Place full of flies.

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Simon Toop . 2022-08-31

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Very friendly staff and nice atmosphere

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Paul Tabor . 2022-08-21

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Standard costa fare, cant go wrong really

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Mark Harris . 2022-07-15

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Great place and people customer service very good

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Lincoln Thurman . 2022-07-04

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£6 70 for two coffees! Getting stupid now, wont be drinking Costa in the future it Costa too much😳☹☹

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Bobbie Bloor . 2022-07-01

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Not a happy bunny🤬they have taken all my beans off me why🤷‍♀️plus the prices have really gone up!😳

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Jinny Bee . 2022-07-01

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Went to the Drive Thru today, paid for our order and then watched the girl taking the orders/payments pick her nose and then pick our cups up. When we said we wanted a refund, no apology was even given, she huffed, picked her nose again and then did the refund without even speaking to us. I think the manager of this branch needs to rethink who they hire and maybe give some training in hygiene practice and customer service.

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Emma . 2022-06-27

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Was here a few weeks ago. Expensive but lovely. The staff here are amazing and helpful. Sat outside and staff still looked after us.

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Steve . 2022-06-13

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Consistently inconsistent place. Sometimes they make so strong cappuccino that I can't drink it. Sometimes they make it so watery I doubt there is any coffee in it. Not a £3.50 coffee at all. Such a waste of very good location.

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Admasu Shewangizaw . 2022-06-03

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Disappointing, no tables cleared while we were there and very limited on a choice of non dairy products

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Joe Wakefield . 2022-06-03

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Excellent customer service excellent experience gorgeous food

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Lorraine Rayne . 2022-05-26

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Good and quick coffee. When I drive more then 30 min. it is a basic point on the journey. Recomendet

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Wiktor Królik . 2022-05-08

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Fantastic service. Super helpful staff. Be back again thanks.v

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Tim Thompson . 2022-04-26

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Great coffee! 4 star only because they always seem to miss out the Chocolate on top of the Cappuccino even when 'they' specifically ask you if you would like chocolate on top...??

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Ian Dhear . 2022-04-20

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Better than average costa coffee. But the price for a flat white is getting a little silly.

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James London . 2022-04-20

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Don't bother. They have 4 staff in there and couldn't even make 2 coffees in the 20 minutes since I ordered them on the app. I got there and waited 5 minutes to get someone's attention to find that they hadn't even picked up the app order. No apology, no reason, nothing. It wasn't even busy! This is the second time in a row this has happened Won't be going again Avoid

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mark jenkins (Reaper) . 2022-04-16

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I must say the staff here are wonderful and so polite! It’s generally the same person I get served by -Steve. You are a credit and your customer service stills are on point.

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Rachel Partridge . 2022-04-06

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Really cool little costa. Came with family - probably its going to be my favourite once I have a car :)

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Hannah Lights . 2022-03-30

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Yes it's a drive through sufficient to sit in . Could do with a clean up in sitting area . Pleasant helpful staff .ideal place for drivers

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Sue Fern . 2022-03-29

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A great location to catch up with friends or for a business meeting. Sockets are available for laptops and I think there was free WiFi available.

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Jackie Thomas . 2022-03-28

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All good tho, Internet said mint milkshake was off menu, at drive thru they said not, so got mint milkshake in end, World is better now

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sammee G . 2022-03-21

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If I could give zero points I would. I went into this Costa for the first time the staff didn't acknowledge be I was standing at the counter when the member of staff served me no hello just what would you like to order. Gave my order wasn't asked if I wanted marshmallow or chocolate sprinkles on my mocca was given dirty cutlery when I asked if they could change was given plastic cutlery and told the dishwasher was broke. Won't be going there again

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Jin Barring . 2022-03-16

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Incredibly convenient with great, attentive staff. Served by Steven/Stephen who was very professional and made a great latte!

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Paul . 2022-03-07

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A decent Costa with good happy staff. Everything is clean and new. Well lit. Good facilities. Etc.

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Pardeep Grewall . 2022-02-26

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Went through the Drive thru, looking back it may have been quicker to park up and go in. Besides that's all drinks are freshly made and hot.

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Andrew Kelly . 2022-02-13

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Terrible coffee shop lately. Never open. Always putting up handwritten signs up on the door with some poor excuse for why they have suddenly closed.

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Mike Bradley . 2022-02-04

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Unfortunately this morning take away only service

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Tristan Harding . 2021-12-30

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