Based on 31 opinions finded in 1 websites
Based on 31 opinions finded in 1 websites
Nº 585 in 987 in Hillingdon
Opinions
They're fixed The points issue but you can not Redeem your Free drinks this Absolute stupid They're say you can get the points £4.00 a coffee but you can use your Odeon Membership card so many things wrong Odeon you can not use your points for free coffee can not get your coffee 10% cheaper with your Odeon Membership card
Mark Gregory (Gazza) . 2025-01-10
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Sorry for the low rating, but their flat whites are the same as lattes. I ordered one of each for my friend and I - two different prices but the same drink (both lattes). Both come in latte size cups so either the barista’s can’t distinguish the difference between the drinks, or costs has no clue what a flat white is.
Mohan P . 2024-11-29
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As I regular customer I see It's worse than before after recent renovation. Power sockets do not work, if you plan to work on your laptop there take it fully charged from home or go to another place. Also, it's been now for months the bar code machine is not working, so you can't scan your app to get points and they keep promising its gonna be fixed soon, I lost around 30 points so far!! I think this should be reported to Costa. This is my last visit here, horrible service!
Jawdat Tarawneh . 2024-09-06
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Fast pleasant service. Clean and tidy. You dont need a ticket to use this costa, so you can watch the cinema viewing public bustle around here.
M C (The Old School Caretaker) . 2024-09-05
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Costa Coffee exceeded my expectations! The service provided by Simona (not sure how to spell her name) and Paulo was exceptional. Their kindness and warmth made my visit truly enjoyable. I highly recommend Costa, not just for their delicious coffee, but also for the genuinely sweet and welcoming staff. Definitely coming back!!
Donna Quejada . 2024-05-04
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Normally good service but I’ve noticed some of the area is being cordoned off for cleaning when no cleaning is taking place. This means there is nowhere for customers to sit ?
Darren Sullivan . 2024-04-22
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This is a functional place to visit pre/post cinema visit, due to its very location. Staff are friendly and don’t leave people hanging around. My latte was served fast and efficiently and fresh as a daisy!
Paul Smith . 2023-11-26
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Very rushy.. Because of the weekend.. I took as usual hot chocolate.. The best one according to my taste bud.
Zannat Hossain . 2023-11-12
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Why put a coffee shop inside a cinema complex stopping the Odeon serving coffee and close by 6pm stopping customers from getting a hot drink? Horrendous idea!
Rockdude2012 . 2023-10-04
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Lovely service from the Italian staff
Steve Hollyhead . 2023-06-18
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Nice to see the decor has been updated, looks good.
Lisa Enright . 2023-03-10
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Lovely kind staff working on Saturday afternoon.
Laura Kay . 2023-02-25
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Small Costa at the cinema entrance. Upvote because the one girl running the counter was working hard, but still pleasant and efficient, and you get a China cup. Downvote because coffee was not very good.
Doug Neilson . 2022-11-15
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Well I was there this week and as usual it’s quiet , when Cinema isn’t busy ! Seating always clean despite usually only one or two staff at most on duty. But all staff are pleasant, and very helpful! But lack of choice of foods and cold drinks , due to shut down of cooling display unit, isn’t good unfortunately. But always a pleasure to visit the cafe anyway!
steve Gar . 2022-10-26
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Good experience with pleasant stuff and prompt service. Facilities were clean and there was plenty of seating.
Vikash Gandhi . 2022-04-06
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Very nice coffee. Friendly staff. If you park at level 2, by the entrance in the shopping centre, there's this Costa inside the Odeon Cinema. Easy to grab your coffee before going shopping or after you finished, in the way to your car.
Roxana Maria Florescu . 2021-11-15
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I love coming here, all the staff are super friendly and their coffee is amazing! Perfect place to be before/after watching a film or before/after shopping. Located next to the car park which is convenient.
Ashley Bautista . 2021-11-15
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Ordered a Chai Latte on the 18/08 at around 10:20 am and Ethan prepared the drink. He added extra shots and the milk was not hot enough. This made the drink overly spicy and not drinkable. It was too late for me to come back and ask for another one.
Ak Rus . 2021-08-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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AVOID - we stayed in the Premier Inn next door and hadn't realised that the Grapes was no longer a Beefeater. The decor is still Beefeater themed but upon closer inspection it was clearer that the Premier Inn were in charge. By the time we saw the menu we couldn't be bothered to find an alternative - alternative was certainly a good description for the male waiter who behaved very strangely. We were the only customers and food (barely edible) arrived 40 minutes later and cold. Our complaints (also incomplete but charged) were ignored. Something we never do but will be putting in a written complaint.
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Departure Nero - Location is quite open, not very clean, noisy but you could say it’s airport location so excusable. Service was tired, ordered luxury hot chocolate - was very sweet - so asked if they can give me milk to dilute - answer - yes you need to pay for it. I asked for a refund and her name - she stated telling / showing me the milk I have used is plant based milk so can’t be reheated etc… huh??? Terrible experience.
87 Opinions
Our order was not what we asked for they missed they main part put out duck coat me £17.90 and the driver even asked do u want. Change said no keep as a tip take our food out no duck how does. Chips chicken balls and rice cost £20 the rice I asked for was egg fried rice came as normal rice the chicken balls were so greasy!! Call them up say this is missing u gotta pay another £11 and was so rude DONT OEDER FROM HERE !!!