Costa Coffee Lisburn Omniplex in Lisburn

Very enjoyable experience with nice surroundings, toilets clean so well done.

Me and my Wife always make the Trip to this Store. We go out of our way to get Quality Coffee and made the way we like it. The Store has transformed since Dylan has joined and Rebecca has hired a good Team here. Pricey enough for the Coffee but the quality makes it feel worth it.

This is a very clean and comfortable café with a great range of food options.

We come every Sunday for a coffee after the gym. Staff are always very friendly. Particularly Aishling who is always cheerful . Place nice since refurbishment, toilets very clean

Lovely bustling atmosphere. Food spot on Staff on today 27.10.24, really efficient, friendly and worked well at busy times

Called in Thurs, and Friday, the barista, was such a lovely girl, as she remembered me, from previous day, and asked how I was feeling after getting flu vaccine. Excellent service, and couldn't have been more helpful.

Regular on Sunday morning Ashleen and the other staff are lovely and also have a warm welcome for you. Toilet are always spotless and whoever cleans them is brilliant.

Lovely coffee and brilliant staff.

Best costa around! Staff are lovely and service is fast and efficient. Store is also super clean.

Arrived at 17.35 on a Monday for a takeaway coffee staff was not nice,as they seemed to be closing although closing was 1800. Unpleasant experience, price was ridiculous for one takeaway coffee £3.80 .won't be back.

Service was amazing. So friendly, polite and great coffee, we love there breakfast baps.

Standard Costa, in my experience there can be fairy lengthy queues due to only having 1 or 2 staff in

I regularly visit this coffee shop, the service is excellent, and staff are really helpful and the coffee is great!

Good coffee Friendly staff Clean environment Relaxed atmosphere

Dylans caramel lattes are UNREAL!! Boy knows his coffee 😁

The most amazing staff, they always have time for you. I also go to other Costa's and get excellent service but these guys are great and the reason I go for coffee so much.

Great staff, especially Rebecca, Dylan and Abbey (sorry to those whose names I forget!). Been coming here for years but have to say all the staff here now are genuinely the best there's been in that time. Exceptional service, always with a smile and a chat, nothing's a hassle to them and you're always made to feel special and welcome. They're a credit to Costa 😬😬

Cozy atmosphere, away from the hustle and bustle of the mall or the town. Amazing staff too

Our daily Costa Coffee is greatly enhanced by the super friendly staff. Dylan, Reese and Rebecca have always a warm and friendly welcome. It's wonderful to see these young people have time to greet us 'oldies' and share their hopes and ambitions. Costa you should be proud to have these young people in your employ - oh and the coffee excellent

I come to Costa at the LeisurePlex daily and I have never been disappointed. Especially when Dillon is working, he is a brilliant barista with excellent customer service! He is so friendly and welcomes all the customers and perfects each coffee he makes. Highly recommend!

Friendly staff , Dylan friendly and customer focused, always always very welcoming, would definitely recommend, the coffee is excellent,

Costas at Lisburn’s Omniplex is my daily choice for a caffeine shot. The crew are great, always welcoming with a smile. Dylan, who seems to be there everyday I pop in always makes me feel at home, they all do. It’s a pleasure going over for a break and one I miss when I can’t make it.

Staff deal with the Pressure very well when it's Busy. All the Staff are young and it's impressive to see such young staff all competent, experienced and passionate about their jobs. There's a good Standard in the Coffee, Dylan is excellent on the Machine. Friendly environment, good atmosphere. The Store is at it's peak right now with the Team they have and the standards they hold themselves to. Tight Hiring selection it appears, Credit to Rebecca. Can't wait to see this Store reach further potential.

Been a Regular for this Store for a long time and I can say everything about the Store is much better from what it was a Year Ago. The Team, The quality of the coffee and The cleanliness. Lots of Traybake options and their new Gingerbread Latte is delicious. Special Shout-out to Abbie, Rebecca and Dylan. Higher Management should Thank these Three for turning the Store around. A Visit is recommended🫶🏼

Dylan is fantastic, always smiling and making amazing latte art! Store always clean

I'm in with my father 3 or 4 days a week. He has dementia and it's the highlight of his day getting in to see Rebecca and all the staff who couldn't do enough for us. First class service all round. Staff are a credit to your business

I have known this store for ages and that boy Dillon Wells as they call him Well well well is an absolute gem to that store, one of a kind man and makes the best coffee if he likes you. No that’s not true ofc but he is such a legendary barista so down to earth and really makes any cafe seem ALIVE! Alleluia Thinking about it I think I’m gonna pay a visit🔥🔥

Lovely wee Store. Rebecca the Manager has a Great Team here! I always enjoy getting served by Rebecca at the till and getting my Coffee made by Dylan. I recommend a Flat White. The Store wouldn't be the same without them.

Absolutely love going to Costa at the omniplex in Lisburn! The staff are amazing always have a smile and a chat and even have my coffee order ready for me before I have to ask in particular Rebecca and Dillon who served me this morning! Keep up the good work guys it's so nice to come in to a lovely atmosphere and lovely staff 🥰🌟🌟🌟🌟🌟

Not having fresh ground decaf isn't very coffee-forward. Also when I order large, sometimes they use 1 pod, sometimes 2 pods, which makes me feel like they're being lazy when they only use 1.

Great staff. Great service. Would recommend highly

Such a lovely store to attend! I have been going here for years and the new revamp store is such an improvement! All the staff are lovely and friendly - particularly Dylan who never fails to have a welcoming smile for all the customers, super friendly guy, great work ethic and a credit to the company!

Such a great wee team at this Costa, as a Support Worker working with elderly I use it frequently, the staff are always friendly to both myself and my elderly client, which really makes their day. Coffee and toasties always enjoyed by them with a wee bun as well!

I call in a couple of mornings each week at 8am opening time, all staff are very pleasant and professional, Dylan is on this morning, and as always he new my order, a great start to the working week.

I was in costa today and I got 2 small cappuccinos and 2 pastries the staff were lovely especially Dylan and Abbie for great customer service and delicious coffee

Great clean store, nice open seating area especially with the refurb, staff are really good at handling pressure when it’s super busy. Things are well organised and there’s great vocal communication behind the counter credit to the leadership team 😊

Easy parking, nice atmosphere, comfortable & clean, good service and great coffee. Rebecca and her team including, Abi, Alyson, Chloe, Dylan and Reece are courteous, friendly and efficient👏

Im in Costa Omniplex almost everyday. Reece and Dillon are amazing and they both make my latte to perfection 🥰

Best place in Lisburn for a coffee staff are second to none hats off to Reese especially

Not the worst Costa but definitely not the best, decent size, generally clean etc. coffee not made with particular care or enough attention paid to your specified milk type etc. nowhere near as high calibre as the staff at the Bow street mall branch, can be irritating when you wanted your drink to be a touch less watery or milky, mentioned an idea that seemed proposterous to the staff about putting milk out in the customer area but was met with a nonsensical dressing down about potential hygiene risks, something most other reputable coffee chains and gourmet independents seem to have no such qualms about.

Their ready to eat tandoori chicken sandwich was nice . But it was hard to find when visited later.

Excellent coffee, made by the very pleasant and friendly Rebecca. Thanks so much for your hospitality! Would definitely recommend 👌

Coffee price is a little excessive. £3.75 for a small flat white whilst equitable with other chains is essentially too much.

Lovely place for a treat and a fab cup of coffee. Hard to beat

This was the worst coffee I've had in my life! I ordered a soya hazelnut latte to go. By the time I started drinking it, I was already miles down the road. It was scalding, so hot the milk was burnt. And if you know that taste, it absolutely ruins the coffee. It tasted like extremely burnt caramel and I couldn't even taste the syrup. I couldn't even drink it. Thankfully I was just passing through for my MOT so I won't be in the area again - and if I am, I definitely won't be returning!! I worked in Costa in England, so I know what I'm talking about.

Great food and drinks as always , sadly staff service for from great , night and day difference from staff in bow street mall and sprucefield. Given no cutlery , no napkins no glass for juice just not the same experience as in other Costas .

Nice coffee, cakes tasty. Visit again soon.

Warm milkshake, and a slice of cake you could beat a nail with.

What can you say, Costa Coffee has great coffee at realistic prices, offering a range of snacks and light bites with a range of tasty treats for those with a sugary tooth. Of course, it's obviously a chain, but the staff make the effort to be warm and welcoming and individualistic to each and every one of their regular guests. I regularly use this particular coffee shop for its easy parking and great location, just a few minutes walk from the city centre. On top of that it's a great meeting place for catching up with friends. On the occasions I have to work, I can easily get online with the free WiFi, and enough quiet spaces to make a call or Zoom meeting without being disturbed.

This place is a breeding ground for germs when the place is full. Sometimes so warm and humid in there, have they never heard of slightly opening a window for air. Not very nice to seat in as the tables sometimes need cleaning and the toilets are rank. The coffee is nice, but these other things are very off putting. Would rather use the costa in the town.

Been a customer of this branch for a long time but haven't visited for a while. Found the branch had been refurbished since I was last there and thought it looked really nice with all the food displayed and new furniture. Staff were friendly and helpful as I placed my takeaway order. Wasn't busy either for a lunchtime. Sadly that's where the plus points end as the latte I got was anything but nice. Coffee tasted dull and it wasn't even hot or a decent temperature. Tepid/luke warm would best describe it. Not sure where the caramel flavour was either. I didn't try my drink before I left the store otherwise I probably would have asked for a new one. Maybe a good idea to try before you leave! I don't think I'll be back.

It's a good place to go for a relaxing cup of coffee,tea,hot chocolate, I always get a tostie when there love them bit last time I was there toilets were out of order,I suggest when this happens to try make it a priority to fix as having to go to kfc to use the facility is quite annoying, especially if your planning on being in Costa a while and have small kids.

Very clean and friendly staff great for a pit stop come and check it out for yourselves

I first time drink a coffee here , the staff was friendly the place quiet and good for a coffee..... But the order has mistake, I order something and then the product was not available.....

Good selection of food etc, tables and floors could have done with a clean when we visited.

Great coffee shop and friendly staff.

Place has been renovated since I was last in and looks nice and modern. Took much longer than it should have with only one person in the queue and the 2 guys serving seemed like they did not want to be there. Not very friendly at all.

Queued up for a sandwich and a cup of coffee to sit in at 15.40 on a Tuesday. Totally ignored by staff for several minutes, chatting and discussing how to make something. Put the sandwich back and left in disgust. I was the only person at the til point. Never had bad service in here before. But these two took the biscuit! I won't be back!

They must have decorated from the last time I was there it was a lot brighter and more welcoming it was very quiet probably because of the new costa opened at sprusfield I didn't have any food but My friend had a big sticky bun which looked nice

This is a nice wee coffee shop, friendly staff, make a mean coffee and never rushed out.

Food n/a staff were friendly and helpfull.

Only giving a 4star for service tbf they were only opened and still working it out bit slow but coffee was great a bit pricey at around 24 for 3 drinks and cake

Great, strong coffee. Perfect place sit and relax whilst the kids are having fun in the local facilities.

Can't fault the coffee or the service. It is what it is, A Costa. Never fails to deliver good coffee at a reasonable price.😉

Love this Costa simply because its the only one I've found not inside a shopping place. It's bright and aired, cleaned and tidy better than Costa in Kennedy centre tbh. Only thing is Costa isn't dog friendly it's a shame cos my dog loves a chicken and bacon toastie from here. Have to say though Costa has got way expensive so here's deffo a treat when before I'd have been here regularly, not so much now.

As always service was fine a short queue but was served within about five minutes was quite busy but there were a few empty tables and coffee was good

I love going there. They’re friendly.

This place is probably the jewel in the Omniplex estate. Good coffee, tasty snacks, served well. There's a light airy feel to the space with good room between tables. This might sound bizarre, surely a coffee chain will replicate everything identically across their premises? Not so. This is a top spot!

Great place to relax and unwind.

Nice coffee friendly helpful staff we had coffee and a toasty nice enough

Lovely helpful staff. Was meeting with young people with a range of special educational needs. Need an accessible door to enter the building (mentioned to staff on day of visit) and going to approach the council about the lack of accessible drop kerbs at that end of the complex too, nearest is at the front of the cinema!

Costa coffee and snacks in the usual surroundings

Lovely coffee great toastie only thing I don't like is the very loud music

Lovely place, away from the hustle n bustle of the city centre

Love Costa, place to chill in between work, clean and tidy, not to much noise when I visited.

Service is always great and staff are so warm and friendly

Your standard Costa, decent coffee as I expect. As per usual with any of these big chain coffee shops (not just Costa), you need to brush your feet on the way out the places are that dirty. A full time cleaner wouldn't go a miss.

Clean tidy,relaxing, pleasant attentive staff.table service,

Good atmosphere staff are very helpful but sandwiches have too much mayo and not a great selection

Good coffe but very dirty place...tables,floors never cleaned...seats all sticky

I am here almost every Saturday morning before I start my weekend, it's a lovely Costa, close to the cinema and center of Lisburn. There are football pitches next to it as well and the perfect spot to grab a coffee and chill while you wait for your kids to finish sports or wait for your film. Staff have always been lovely and friendly.

It was ok for a coffee. It was very busy when i was there

Nice, clean, great staff, just too loud.

Good coffee excellent cakes and good service

Met up with a friend for lunch and a catch up. Had a great afternoon.

Lovely staff clean and very relaxing my favourite place to go

Loved it the staff are courteous and the coffee was good.

Poor service, long wants and unhappy staff

Great service and delicious food. Muffins and toasties fresh and very tasty.

It's Costa .. What's not to like . Staff super friendly

Simply marvelous very friendly and a great atmosphere

Probably the most homely store I've visited in Northern Ireland, very pleasant staff and clean

Good coffee. Pleasant staff. Long queue could have moved quicker on Sat morning.

Clean, covid compliant, efficient and the staff seemed very happy to be working there which is a great asset!!! Will be back as my mocha was a proper little pick me up!

Nice food, efficient pleasant staff.

Clean well organised for Covid, no problems getting a seat

Visited Costa this afternoon. While I understand they're very busy,surley housekeeping duties shouldn't be forgot about .toilets a disgrace dirty floors,cleaning products and mop bucket sitting beside a table with customers, clearly not imposing mandatory wearing of masks with no signage on the door advising of this. station providing sugar etc situated right beside a table where customers are sitting. We're all in this together to get back to normal we need to be respectful of others.

Great lattices and service with a smile.

Great coffee shop excellent tea and good variety of snacks

Coffee with a smile what more could one ask for.