Costa Coffee Lisburn Omniplex in Lisburn

Service was amazing. So friendly, polite and great coffee, we love there breakfast baps.

Im in Costa Omniplex almost everyday. Reece and Dillon are amazing and they both make my latte to perfection 🥰

Best place in Lisburn for a coffee staff are second to none hats off to Reese especially

Not the worst Costa but definitely not the best, decent size, generally clean etc. coffee not made with particular care or enough attention paid to your specified milk type etc. nowhere near as high calibre as the staff at the Bow street mall branch, can be irritating when you wanted your drink to be a touch less watery or milky, mentioned an idea that seemed proposterous to the staff about putting milk out in the customer area but was met with a nonsensical dressing down about potential hygiene risks, something most other reputable coffee chains and gourmet independents seem to have no such qualms about.

Their ready to eat tandoori chicken sandwich was nice . But it was hard to find when visited later.

Excellent coffee, made by the very pleasant and friendly Rebecca. Thanks so much for your hospitality! Would definitely recommend 👌

Coffee price is a little excessive. £3.75 for a small flat white whilst equitable with other chains is essentially too much.

Lovely place for a treat and a fab cup of coffee. Hard to beat

This was the worst coffee I've had in my life! I ordered a soya hazelnut latte to go. By the time I started drinking it, I was already miles down the road. It was scalding, so hot the milk was burnt. And if you know that taste, it absolutely ruins the coffee. It tasted like extremely burnt caramel and I couldn't even taste the syrup. I couldn't even drink it. Thankfully I was just passing through for my MOT so I won't be in the area again - and if I am, I definitely won't be returning!! I worked in Costa in England, so I know what I'm talking about.

Great food and drinks as always , sadly staff service for from great , night and day difference from staff in bow street mall and sprucefield. Given no cutlery , no napkins no glass for juice just not the same experience as in other Costas .

Nice coffee, cakes tasty. Visit again soon.

Warm milkshake, and a slice of cake you could beat a nail with.

What can you say, Costa Coffee has great coffee at realistic prices, offering a range of snacks and light bites with a range of tasty treats for those with a sugary tooth. Of course, it's obviously a chain, but the staff make the effort to be warm and welcoming and individualistic to each and every one of their regular guests. I regularly use this particular coffee shop for its easy parking and great location, just a few minutes walk from the city centre. On top of that it's a great meeting place for catching up with friends. On the occasions I have to work, I can easily get online with the free WiFi, and enough quiet spaces to make a call or Zoom meeting without being disturbed.

This place is a breeding ground for germs when the place is full. Sometimes so warm and humid in there, have they never heard of slightly opening a window for air. Not very nice to seat in as the tables sometimes need cleaning and the toilets are rank. The coffee is nice, but these other things are very off putting. Would rather use the costa in the town.

Been a customer of this branch for a long time but haven't visited for a while. Found the branch had been refurbished since I was last there and thought it looked really nice with all the food displayed and new furniture. Staff were friendly and helpful as I placed my takeaway order. Wasn't busy either for a lunchtime. Sadly that's where the plus points end as the latte I got was anything but nice. Coffee tasted dull and it wasn't even hot or a decent temperature. Tepid/luke warm would best describe it. Not sure where the caramel flavour was either. I didn't try my drink before I left the store otherwise I probably would have asked for a new one. Maybe a good idea to try before you leave! I don't think I'll be back.

It's a good place to go for a relaxing cup of coffee,tea,hot chocolate, I always get a tostie when there love them bit last time I was there toilets were out of order,I suggest when this happens to try make it a priority to fix as having to go to kfc to use the facility is quite annoying, especially if your planning on being in Costa a while and have small kids.

Very clean and friendly staff great for a pit stop come and check it out for yourselves

I first time drink a coffee here , the staff was friendly the place quiet and good for a coffee..... But the order has mistake, I order something and then the product was not available.....

Good selection of food etc, tables and floors could have done with a clean when we visited.

Great coffee shop and friendly staff.

Place has been renovated since I was last in and looks nice and modern. Took much longer than it should have with only one person in the queue and the 2 guys serving seemed like they did not want to be there. Not very friendly at all.

Queued up for a sandwich and a cup of coffee to sit in at 15.40 on a Tuesday. Totally ignored by staff for several minutes, chatting and discussing how to make something. Put the sandwich back and left in disgust. I was the only person at the til point. Never had bad service in here before. But these two took the biscuit! I won't be back!

They must have decorated from the last time I was there it was a lot brighter and more welcoming it was very quiet probably because of the new costa opened at sprusfield I didn't have any food but My friend had a big sticky bun which looked nice

This is a nice wee coffee shop, friendly staff, make a mean coffee and never rushed out.

Food n/a staff were friendly and helpfull.

Only giving a 4star for service tbf they were only opened and still working it out bit slow but coffee was great a bit pricey at around 24 for 3 drinks and cake

Great, strong coffee. Perfect place sit and relax whilst the kids are having fun in the local facilities.

Can't fault the coffee or the service. It is what it is, A Costa. Never fails to deliver good coffee at a reasonable price.😉

Love this Costa simply because its the only one I've found not inside a shopping place. It's bright and aired, cleaned and tidy better than Costa in Kennedy centre tbh. Only thing is Costa isn't dog friendly it's a shame cos my dog loves a chicken and bacon toastie from here. Have to say though Costa has got way expensive so here's deffo a treat when before I'd have been here regularly, not so much now.

As always service was fine a short queue but was served within about five minutes was quite busy but there were a few empty tables and coffee was good

I love going there. They’re friendly.

This place is probably the jewel in the Omniplex estate. Good coffee, tasty snacks, served well. There's a light airy feel to the space with good room between tables. This might sound bizarre, surely a coffee chain will replicate everything identically across their premises? Not so. This is a top spot!

Great place to relax and unwind.

Nice coffee friendly helpful staff we had coffee and a toasty nice enough

Lovely helpful staff. Was meeting with young people with a range of special educational needs. Need an accessible door to enter the building (mentioned to staff on day of visit) and going to approach the council about the lack of accessible drop kerbs at that end of the complex too, nearest is at the front of the cinema!

Costa coffee and snacks in the usual surroundings

Lovely coffee great toastie only thing I don't like is the very loud music

Lovely place, away from the hustle n bustle of the city centre

Love Costa, place to chill in between work, clean and tidy, not to much noise when I visited.

Service is always great and staff are so warm and friendly

Your standard Costa, decent coffee as I expect. As per usual with any of these big chain coffee shops (not just Costa), you need to brush your feet on the way out the places are that dirty. A full time cleaner wouldn't go a miss.

Clean tidy,relaxing, pleasant attentive staff.table service,

Good atmosphere staff are very helpful but sandwiches have too much mayo and not a great selection

Good coffe but very dirty place...tables,floors never cleaned...seats all sticky

I am here almost every Saturday morning before I start my weekend, it's a lovely Costa, close to the cinema and center of Lisburn. There are football pitches next to it as well and the perfect spot to grab a coffee and chill while you wait for your kids to finish sports or wait for your film. Staff have always been lovely and friendly.

It was ok for a coffee. It was very busy when i was there

Nice, clean, great staff, just too loud.

Good coffee excellent cakes and good service

Met up with a friend for lunch and a catch up. Had a great afternoon.

Lovely staff clean and very relaxing my favourite place to go

Loved it the staff are courteous and the coffee was good.

Poor service, long wants and unhappy staff

Great service and delicious food. Muffins and toasties fresh and very tasty.

It's Costa .. What's not to like . Staff super friendly

Simply marvelous very friendly and a great atmosphere

Probably the most homely store I've visited in Northern Ireland, very pleasant staff and clean

Good coffee. Pleasant staff. Long queue could have moved quicker on Sat morning.

Clean, covid compliant, efficient and the staff seemed very happy to be working there which is a great asset!!! Will be back as my mocha was a proper little pick me up!

Nice food, efficient pleasant staff.

Clean well organised for Covid, no problems getting a seat

Visited Costa this afternoon. While I understand they're very busy,surley housekeeping duties shouldn't be forgot about .toilets a disgrace dirty floors,cleaning products and mop bucket sitting beside a table with customers, clearly not imposing mandatory wearing of masks with no signage on the door advising of this. station providing sugar etc situated right beside a table where customers are sitting. We're all in this together to get back to normal we need to be respectful of others.

Great lattices and service with a smile.

Great coffee shop excellent tea and good variety of snacks

Coffee with a smile what more could one ask for.

No different than any other Costa coffee.

Staff were excellent, very friendly, coffee was made quick and was delicious, and staff members took every opportunity to clean the store, wiping down surfaces, chairs, dividers etc when there was a quiet moment :)

This is my local costa, in most days. Delighted to see staff reminding all customers to check in re covid and also constant cleaning of seats, tables, divider tops and door handles!!

Clean store, friendly staff, great coffee.

Went in around 1.45 pm. Very poor selection of muffins, 1 to be exact. Got the cappuccinos told there was no chocolate to top coffee with. No happy.

Staff very nice and had a massive coffee Lol didn't realize large was so big 🤣

Neat clean and with friendly staff - coffee up to usual standard- what more could one want

Coffee is good and staff are nice, but outside is not cleared of cups nor are the tables sanitised. My friend asked specifically for the table to be cleared and cleaned but it didn't happen. It's really disappointing is a normal climate, but unforgivable in a Covid reality. I've given 3 stars due to location, good coffee and polite staff.

Nice coffee and friendly obliging staff. Carry out only available due to Covid. On site free parking. Accessible entrance.

Good coffee and friendly staff.

Could do with a least 1 more member of staff

Yummy yummy yummy. Can always count on this place, consistently delicious- good work fellas🤘🏻💁🏼‍♂️

Great service and smiles from Willema

Decent service but doesn't give Costa points on app 🙄

Excellent coffee as usual with great snacks. Alas Covid19 regulations prohibit sitting inside, but all the usual fare is available for take-away.

Nice coffee and they have food too Staff are very welcoming and have smiles Always on there face its hard time for them but staff are always there to help you

Great. Friendly staff. Safe environment

Great coffee and great ambience . Staff are always friendly and professional and shop is always stocked with a variety of snacks and treats .

Conveniently located and plenty of parking, but usually quite busy with quite limited seating

Staff are efficient and friendly, always great service. Never had a bad drink or meal from there ever

Handy Parking & lots of room for kids / prams

Nice and clean, always special place as i met my wife here!

Good attention to detail from the barista. Eye contact and polite conversation. The restaurant was clean and tables well spaced for better ambience.

Really nice place though food can be a little not ok

Relaxing atmosphere, great service

With the rain pelting down outside, coming in here was warm and welcoming. Plenty of tables without being crowded and staff were great - kid's chocolate wasn't too hot for him.

Been here a few times but had two coffees this time and they were pretty horrible, not remotely drinkable. Tasted like the milk was off or something, anybody could have noticed, real bad. Took them back and got new ones made. Still just as bad. Batistas didn't taste them or anything. Didn't apologise either. Can't recommend.

Good coffee. Could stay open later.

Very warm and friendly atmosphere

Cleanliness 100%. With food ti match

Got my coffee wrong was only 3 staff on and the place was very busy

Great coconut hot chocolate, lovely staff, just a shame there aren't many vegan food options

Very helpful and friendly staff when dealing with specific dietary requirements

Great buzz and great coffee and service

£4 for a toastie is a little steep. Coffee is okay. Not great but okay as it didn't come out hot. More lukewarm. Long time for the staff to clear tables and the toilet is locked behind a keypad lock which is a little odd.

Lovely to Seattle and relax with a coffee.