Costa Coffee Drive-Thru in Wigan

Service at this costa is exceptional. The baristas are always in high spirits and very friendly. Must be a great team

Fast, professional and friendly service food and drink was hot and service was excellent

Every time when I go there, the staff are always happy to serve you, with smiles. Yes it is on an expensive side, but I do like the taste of coffee they serve.

Expensive...and it's not that I cannot afford it, I can...I just don't appreciate spending more on something because of a name or brand...I do enjoy Costa...coffee and chocolate

This is the second time now I have bought two large hot chocolates and both times there is only ever 3 quarters of a cup this is not on considering price for a large drink has now gone up and your not getting what you pay for……

They have recently updated this place and it's really nice. Staff have always been lovely here too.

I would just like to say a HUGE Thank You to an amazing, genuine and kind man I had the great pleasure of meeting today. PHIL, all I can say is god bless and thank you for your kindness 🙏💕

Called in for my free birthday treat

Great service by friendly staff and all the tables were clear. Must say was one of the best coffees we've had in a Costa coffee. Well done, keep it up.

Good atmosphere Excellent coffee

Friendly staff, great coffee and lovely place.

Have to ask for drinks extra hot as they often get made tepid if you don't specify.

Although the staff are generally really chatty and pleasant, the place has steadily gone downhill. It's common place now to clear and wipe your own table even when there is no queue inside, they simply don't keep on top of it. Recently sat and watched one barista, who left people standing waiting to be served to go and 'clear tables' just stand and chat for ten minutes then later stand and chat for twenty minutes while tables were piled up with dishes. The floor is often dirty or covered in rubbish. There are a few really hard workers in there who offer great service but some of the young women let the team down unfortunately and treat their work as leisure time.

Staff pleasant, however seen a member of staff empty the rubbish bins then went directly back to serving food and drinks to customers without washing his hands. Not very hygienic at all.

Always quick service, polite and well made drinks

Always had a nice experience when going here, service is quick and friendly. Was served by ‘Phil’ at the drive through recently and he was very enthusiastic and friendly; made our day so thank you x

The staff are always friendly n have never had any issues with my orders

Enjoyed a nice latte and cake with my hubby and stepson. It was quiet, and as usual the staff were friendly and polite

Very busy and noisey but staff were amazing, fun chatting while doing orders and so helpful.

Generally great service but no atmosphere and good coffees.

Went through drive through ordered salted caramel frappe for my partner back home ( no coffee ) When I got home ( 4 miles away ) It contained coffee. Ended up throwing it away £4 wasted Not very happy customer as well as being £4 out of pocket 😒

An excellent place to sit in to sip or just a quick drive through 👍🏽

Great staff fast and efficient. Great lattes Vegan sausage barms are amazing an not even vegan but that's my go to

The staff were pleasant and efficient The coffee was hot and good and the Muffin was fresh and light all in all a very nice experience.

Small place which was busy so must be popular. Service was a bit a slow, one girl standing looking at me from behind the counter but not really doing much until someone else prompted her to take my order. Had a hot chocolate with cream and marshmallows. It was luke warm so had to drink it quick and not very tasty. I don't normally compare with other places on reviews but I tried Starbucks a few weeks ago and the same drink there was much better, hot and extremely chocolately. I paid extra for the cream and marshmallows and noticed that the regular hot chocolates other people had had small Terry's Chocolate Orange pieces on their saucers, I didn't get those and they probably would have been nicer than the marshmallows. Probably won't go back to Costa again as I'm not a coffee drinker. Plenty of parking as it's situated on a retail park and easily accessible. Limited space inside if you are a wheelchair user (I'm not, but it was still slightly cramped)

Use to be a lovely Costa coffee ,the last few times I have been not one of the staff can make a proper latte ,won't be going again .

Staff are always fast and friendly

Not much of a Costa fan but I love this Costa they have amazing drinks but as I've been going the staff isn't the nicest but over all the drinks are amazing I'm more of a starbucks fan but there isn't a starbucks close to me so the best option is Costa as u said the not the nicest they seem like they really can't be bothered to be there they basically throw the drinks in our face and the look on there face when the Costa card doesn't work is disgusting they need to be more nicer to there staff and I will say one of the guys working there is so friendly that's why I gave it 2 stars instead of 1 because its funny he changes his voice everytime I go

I haven't had the food, the drinks are good. But, it feels like some the team here are doing you a favour by serving you!

The recent price rises and the 1:10 !freebies as opposed to 1:8 that used to be. I've cut down my visits, so not a good thing for yourselves

Pre packed food rubbish. Coffee good friendly staff

Nicely refurbished! Very pleasant staff.

Depending on the day and time, the cues can be long. I prefer to order on the app for click and collect because to bypass the cue. I love the atmosphere and the staff is so friendly. It is my favourite place for morning coffee or socialising. Food tastes good and is served well by friendly staff.

Shabby chic. The inside interior is akin to the art decour from ace vidgame, Bioshock.

A very bright and airy cafe, however I counted 9 tables that had not been cleaned and where full of used cups, etc. The staff member who took our order was very pleasant and as usual the coffee was the costa usual standard. We thought we would try using our own reusable cups for the first time and it worked well. We managed to find clean table and sat in-store to enjoy our drinks. After a while a staff member started to remove the used cups, etc from the tables. For some reason he didn't clear two of the tables and never wiped any of the tables down. We eventually finished our drinks and by now some of the cleared tables had been occupied with new customers. At no time did any staff member wipe any of the tables down.

By far my favourite Costa store, the staff are lovely and are a credit to Costa. I have some food intolerances and staff members are always willing to answer any questions and check the allergens booklets to confirm. Plus, the new bubble tea drinks are great.

A bit disorganised and hectic. The drink was very nice but we got straws that were to small and I have to wait in the queue to replace them.

Go here a lot when I can, some of the staff are friendly and some just want to do the job and don't really engage in any conversation which is a shame given the price you are paying for the drinks and food. It can get very busy at times and I would just go to the small Costa in next just a min away.

Nice staff, great coffee, very clean

Clean tables good food & cake & the ginger latte was fit... Staff was presentable & smart... Enjoy😊

Very good Costa. The place looks small from the outside bit quite large inside. Staff friendly and helpful. Clean and tidy too.

Had coffee,outside.With someone who smokes.

Excellent service...friendly professional staff.....good food choice .......very clean

5 star because it has to be because its extortionate. Over priced. Do not go here often. Brilliant staff but stupidly overpriced Costa is

Didn't know there was a machine to speak to before the window so they wouldn't serve me as there were too many cars behind me (there were 2)

Does what it says. Quick service with a smile.

Very happy with my visit to the Drive through this morning.

Great Service Efficient Friendly staff My brew is ready b4 i order... 🥰 Staff are great

The coffee is fantastic as always in a Costa. The cakes need to be stored better though as I could tell the cake I had was left out for a few hours and going stale. The flavour was still there though. Overall it would not stop me visiting and I will recommend the place to everyone.

The large wasn't much of a large other than that not bad

Ok they barely had anything in, quite disappointed tbf. Got excited about the now frappe and didn't even have the ingredients in stock. No oat milk either not the best I've tried

Staff really nice and kept busy, they cleaned all the cups away if you sit in and the coffee was made really quick...like really quick, and it was lovely

I know it's a Costa but we were pleasantly surprised by the staff and that made all the difference

A very very dirty place the manager is the dirty person i ever see before covid used to be nice coffes and clean now no it look so dirty tables and the floor so sticky. Pls change menager and make this coffe shop how it was before

Visited this branch previously to my most recent visit. I'd had a horrible night at work, the worst in my career and I was a bit of a wreck. Needed a little sugar hit to reset myself. The staff were absolutely wonderful with me, helped me through my ordering because my head wasn't in the game and made sure I got that sugar fix. The little things matter so much and that is what this store is excellent at.

Very busy, very friendly helpful staff. Everywhere clean. One loo out of action and tables needed clearing a little more frequently but these are not reasons not to visit.

Great staff very friendly I go there most days

Lovely staff, very helpful and one even let me use their phone to call a taxi when I was stuck. Great costa drinks.. Nice and clean

Clean friendly safe quick service

Nice place clean and welcoming coffee . Not busy

Always polite and have a smile for you.

Has what you need, great staff and cosy atmosphere!!!

My table was quite sticky with visible stains. A number of tables were awaiting clearance & when I tried to use the sanitizer that was available near the counter, it was empty. No signs about mask usage. Coffee was lovely!

Fabulous service with a smile every time, thank you for making the start of my day so costa good!

I'd gone off Costa in the last few years: Nero tastes more full bodied. However, this was better than I remembered it. Lovely flat white and sugar-free hazelnut syrup that wasn't too sweet. And really good service.

Pleasant and friendly staff, quick and efficient.

Great as usual, staff very friendly x

Really slow service and frozen latte wasn't icy like you would expect.

Like the drive thru, the people who work on the mic when ordering are hilarious.

Can be perfect , depends on which girl makes it.

Quick and friendly service. Guy on the window was very welcoming and pleasant to chat with.

Very busy, but staff working hard. Great coffee.

Long que but still great coffee

They put real ham on my vegan toasty!

Always seems busy service and staff always extra polite and I love the hot chocolate , drive thru also fast

Great service, hot coffee, staff are doing a fab job xxx

The staff are absolutely fantastic and nothing is too much trouble for them they are very efficient 👍😊😊

Their customer service is amazing, staff are so lovely and polite

Well done Leigh Costa. Even though the drive thru was packed, they still had time to go get "the book" out to answer ingredients questions for my sister, who's allergic to nearly everything! So she was happy to be able to enjoy a Christmas minty hot chocolate! (The Tiffin was mine, she can't have that sadly, but I told her how nice it was afterwards 🤭)

Leigh parsonage costa staff are amazing. This store is my go to store.

The staff are always friendly and they always happy and smiling service is excellent not really ever had a bad experience.

Over charged me Bare rude Didn’t give me what I asked for Told me I couldn’t use all my points well why let me collect them then

Always nice staff even early in the morning. Not easy to understand when ordering due to speaking through face mask...

The staff here are great, lovely service with a smile

Despite a queue, the staff worked quickly and I didn't have to wait long. Friendly, efficient staff. Only disappointment was I couldn't collect my Costa points. The scanner wasn't working.

Service was slow drinks were cold

Lovely drinks, made with love and care

The service could be more friendly as a whole alot of the staff can be kind of rude. Coffee is okay but sometimes is a bit burnt overall It okay i go here as its local but it could be better

Cheerful barristas even at the end of the day when I went but the latte foam wasn't great

I've had bad experiences but only really during the last 2 weeks. Everything I asked for and "they didn't have it".. 😔 disappointed

Nice little place not as cleen as over Costas I've been too but not dirty the staff where nice and the drink was enjoyable.

Had a nice Blueberry muffin with a wet Mocha. It went down nicely!

Great shop,excellent coffee,friendly staff especially Chelsea she's gorgeous.

Good service friendly and great juice drinks

Okay place. A lot of glass windows, very hot when sunny. No blinds.

Your offer are not clear enough about breakfast £2.oo offer,and should be in big print saying gose of at 11 😡😡😡

Very disappointed, particular member of staff male was ignorant,

I was there yesterday. I went to costa regularly for years but this store put me off. Dirty tables, myself and another customer had to clean them ourselves. This is supposed to be a reasonable coffe brand but during these times customers shouldn't be cleaning tables themselves. Go look at MC donalds how they are dealing with the cleaning in the current situation and get a cheaper coffee whilst learning.

Great coffee, short wait, don't even have to get out of the car

Quick service wasnt too busy social distancing adhered