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4.0

Based on 442 opinions finded in 1 websites

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Nº 279 in 477 in Wealden

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle4424.0

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The store inside is in dire need of reconstruction and some paint. Not sure what's been happening but coffee is awfully made (Nov 2023-jan 2024) really burnt tasting. Rather go somewhere else now and it's roughly £11 for a toastie and coffee, not sure what inflation costs are on

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Sarah Mann . 2024-11-28

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Usual relaxed friendly atmosphere and excellent cup of coffee.

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Wendy Dennis . 2024-11-03

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Nice place to stop for a coffee

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Jerry Dashfield . 2024-10-04

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Nice outdoor seating in the square outside the church.

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Richard Lewis . 2024-09-29

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Very nice Hot Chocolate, coffee and tea. Friendly staff. Toilet could have been cleaner.

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Susan Billing . 2024-08-27

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Occasionally bargain cakes. Reliably good coffee

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Jef Crow . 2024-06-23

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Great staff , friendly . Very tidy and clean lovely atmosphere all due to the staff .

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Karen Marsh . 2024-06-10

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The guy who's the manager is really rude, the other blonde girl who was working with him were enjoying themselves making fun of me for a drink I ordered.

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Shannon James . 2024-03-19

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Nice Costa, not to busy. Friendly service. Usual Costa coffees and food.

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Wayne Soady . 2024-01-08

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Pleasant visit. Been a few times for take out and sit in, never had any issues!

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Rosie Mahe . 2023-09-26

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Not pretty much changed here, I popped in for a quick bite and a coffee a black one , the staff was lovely and very friendly still first time they gave me a white coffee instead of black one then they changed with a black one that I ordered still and happened 2 weeks ago as well the coffee was tasteless, watery it was like I was drinking coloured water.

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Ionel Ene . 2023-09-19

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Very bad service, I ordered a latte and a ham and cheese toasty, no toasty arrived and had no refund

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Sonia S.M . 2023-09-04

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Friendly staff! fixed the air conditioning!

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Frank McFarlane . 2023-08-05

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I’m not usually a fan of Costa - but for Costa Hailsham I’ll make an exception! Great service - friendly and offer to take your tray to your table when its ready. Great coffees too - made properly which you often don’t find in other Costas. Nice location too ! Best Costa I’ve ever been too. Only one small gripe - they don’t have Millionaire Shortbread (apart from a small wrapped gluten free bar - which isn’t as good)

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Bert D . 2023-07-21

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I tend to not use Costa's if other coffee shops are available but thought I would give it a try again. Disappointing noisy environment caused by staff dragging chairs and tables about sweeping up . Also the toilets were a disgrace. Dirty and mould everywhere. Never going back to this outlet.

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mikecoller . 2023-07-18

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Nice place to relax... friendly staff.... Unfortunately the next door shop is doing some building work...Builders taking the whole front area of Costa with very messy deprie &dust loud banging noise ...the sugaring of the cake...builders using the front window seat as their office...making it very uncomfortable to sit at the lovely bay window seat

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okba elbasir . 2023-05-22

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It's a bit tatty and could do with a fresh coat of paint or a good clean. Disappointing.

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Jenny Broad . 2023-04-21

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Three staff on today but although there was no queue it was a long wait to be served. My server did apologise for the wait. No teaspoons available. Tables needed clearing and cleaning. Toilet had a very very wet floor, No hot water and no working hand dryer.

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windy willingdon . 2023-04-04

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Not one of the nicest Costa Coffee shops I've ever been in, mainly due to the fact that it's located inside an old building which makes the place look a bit tired, but that said, it's quite large, clean and the staff are quick, friendly and helpful. It has one toilet and in good weather a couple of tables outside. On the up side, it's still the best cafe in Hailsham. If you like the Costa brand, none of this will put you off. Mar 2022: the service and quality of the coffee and cakes etc are still really good, it's nice to see things are consistent in here. Mar '23: not a very nice place to visit at all now, needs completely refurbishing, looking very tired and grubby. The staff don't seem at all happy or incentivised to keep the place tidy or give good service eg: spilling the coffee as it's being poured, it's all gone downhill, very sad ☕😔

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Terry Tozer . 2023-03-24

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Hailsham Costa always a warm and friendly atmosphere. My local one so in there couple times a month. Popped in today with the other half, very friendly staff as always had a pot of tea and tried the breakfast wrap, bit too much egg in it for me, compared to rest of ingredients in there but won't put me off having another.

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Clive Griffiths . 2023-02-24

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There can be 4 staff and not 1 will acknowledge you. The frappes are some of the worst I've tasted. Not sure how you can get them so wrong. Not a costa ill visit again. Have tried it 3 times and no improvement

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Emma Lane . 2023-02-05

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Allegedly on winter hours so close half hour earlier (6pm weekdays) but no sign of this on door or anywhere or on Google maps. So are staff knocking off early? Other visitors were equally annoyed to be told that they were closing and we had to leave. Not very good service is it?

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Pete Sheppard . 2023-01-23

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Hopeless, one barista and a cleaner not trained to do coffees. Waited 15 minutes for a coffee. Management sort your staff out.

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Sue Watt . 2022-12-02

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Nice little Costa, friendly staff and food is good. A bit smaller than the one that used to be in Heathfield.

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Amie * . 2022-11-08

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Dreadful. We ordered a one shot skinny decaf cappuccino and an Americano to drink in. We were given takeaway cups for some reason. There was about 30mm of fluid to drink in the cappu and the americano was so weak it tasted awful and looked like dishwater. There was no toilet paper in the loo, several tables had not been cleared, tiles were off the wall, I could go on. After trying our drinks we returned them to the counter for a full refund and even the barista thought it was tea. We will never return to this Costa.

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Daniel French . 2022-10-22

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It's costa. It is as you would expect

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paul denham . 2022-10-16

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Staff were awful, to busy talking with each other to serve you, ended up with a takeaway carton because they could not even be bothered to ask if if eating in or taking away. The woman behind me left after getting angry about the staff. Tables were not cleared, overall not good.

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Lesley Skates . 2022-10-16

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Always friendly staff and coffee just how I like it! Especially love my coffees made by Danni who delivers perfection!

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Hannah Bradley . 2022-09-10

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The new maple hazelnut range is amazing! Great service, loads of options, really quick too!

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Etienne Nicole . 2022-09-07

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Usual Costa, usual products available. We were there Saturday lunchtime and it wasn't busy ... plenty of seating.

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Andy Harrison . 2022-08-18

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Not a great experience at lunchtime today. Drinks were fine but food was a disappointment. Picked up a ham and cheese toastie. When it was brought across I was told I was a vegetarian ham and cheese. When I questioned it I was told that's what I had picked up. There was no markings to say it was vegetarian which was a shame.

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Rob Finney (FlyingTortoise) . 2022-07-30

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Not dog friendly. Got kicked out. I'll go to Bucklers instead (:

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Jessie Hubbard . 2022-07-27

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Дуже приємна атмосфера та релаксична музика. Столики всі чисті та без залишку смаколиків. Персонал дуже вічливий, я не знаю англійської мови та дівчинка на ім'я Tamara все мені зрозуміло пояснила без мови) Рекомендую 💛💙 Тут була Українка 🇺🇦

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Yana Pozilcova . 2022-06-25

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Decent coffee, sadly the wait times are even slower these days. The click and collect often doesn't have oat milk and the Uber delivery rarely works now.

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James Matthews . 2022-05-30

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Bring the kids here for family lunch quite often. Friendly and kid tolerant staff, coffee for the adults. Order ahead on the app is very handy

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Steve Pilfold . 2022-05-19

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Had a coffee very nice but at £3.10 seems a little to much

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Paul Soper . 2022-05-15

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Nice atmosphere, cheerful staff, quick and efficient service and great coffee :)

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Joanne Berry . 2022-05-12

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This is my local shop. Usualy very gd but three times now in as many months my cup has been to say the least disappointingly low . Had to mention it as it neads to be said. Went for coffee today and the 2 girls serving were absolutely useless. And the upset my granddaughter. Yet another visit and another half cup of coffee. That 3 half cups now.

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Gary Peter . 2022-05-03

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Not great service and staff complained about the jugs for chocolate having not been cleaned/emptied before use but topped it up and used it anyway. Staff not overly helpful

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Mark . 2022-04-24

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Friendly standard Costa. Coffee always good.

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Steph Gabb . 2022-03-22

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Just got a coffee from here, I don't like to go to this one very often as the windows are always covered in condensation and it looks dirty. Coffee and service is ok x

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Nicola Badham . 2022-02-12

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They seem to be under staffed but cope very well, always polite and helpful

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Patricia Boorman . 2022-02-03

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Excellent coffee , cakes and service.

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Nick Clark . 2022-01-31

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Always very busy, not a bad thing but when the queue is almost out the door it does put people off waiting.

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Ashley Dunning . 2022-01-09

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Its a costa 🤷‍♀️ clean and friendly staff.

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Esther Ashman . 2022-01-04

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Great place to meet up either old friends

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Tim Mercer . 2021-12-20

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Polite and friendly staff service. Nice place to just have a cuppa and chat. Thankyou Hailsham Costa

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Tony Read . 2021-11-13

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Over priced fashion coffee which makes people fat.

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Charles Baker . 2021-11-12

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I like this coffee shop. Drinks are always good and it's a good place to sit and chat and watch the world go by out of its huge windows. Staff are really friendly.

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Nikki Dobbs . 2021-09-09

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At least it opens on time, but if you can’t make a coffee don’t work in a coffee shop. Or, as a company, train your staff. Probably better in McDonalds.

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Xben 1978 . 2021-08-25

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Not bad place to have have a coffee friendly

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George Vorkas . 2021-08-24

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Lovely coffee wonderful company

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Ruth Payne . 2021-08-18

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Nice friendly staff & the nicest coffee I've had from Costa lately.....& I've visited a few this past week during my visit to East Sussex.

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D Blackie . 2021-08-07

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No wifi. There is a a leak in the toilet, place could do with referb

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Paul Reynolds . 2021-07-29

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Nice coffee served well with a small but tasty slice of cake, bit expensive but hey-ho we have to keep the fat cats happy

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Raymond Jones . 2021-07-28

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Can be quite difficult to get in and out with a pram or if you are disabled.

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Shannan Ma . 2021-06-12

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SI ESTA INFORMACIÓN TE SIRVIÓ DEJAMELO SABER!!! Buenos días, te cuento: Hermoso lugar con mucha variedad de café y bebidas. En mi experiencia las mejores son las bebidas frías similares a los frappuchinos. La atención es muy buena. Los precios son normales, al nivel de Starbucks. Recomiendo ir y pasar un momento agradable.

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Cami M Moreno . 2021-05-30

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In a small town where coffee shops seem to close at 4pm, this relatively spacious cafe was still serving. Service was polite, they correctly asked us to complete the track and trace app and served us speedily.

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Jenni Tanimoto . 2021-05-25

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Lovely experience. Quick and easy to order

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Louise Garner . 2021-04-29

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Was perfect however the entrance and exit was not clearly labeled.

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Sam Northway . 2021-04-02

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Great service, fantastic staff,, lovely coffee and toasties

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Avron landsman . 2021-03-13

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Speedy service, always clean and tidy

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Thomas Nolan . 2021-02-27

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Staff are always friendly and efficient

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Kate Waller . 2020-12-04

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Good service!highly recommended 👌

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Andrei Leogan . 2020-11-28

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Regular coffee stop while out cycling. Service can be slow but it's a Costa and the coffee is good.

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Paul Coetzee . 2020-11-09

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The drink was good, slightly wrong order but I won't complain. They cleared a table for 4 of us.

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Joshua Keeley . 2020-10-27

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Typical Costa, fine service etc. However, the grimey and damp toilet really lets it down, it is not really on in this day and age

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Peter Sykes . 2020-10-25

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Staff very friendly and Covid-19 aware

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Sandra Gilbert . 2020-10-16

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Just wasted £5. Wanted to sit, have a coffee and do some work. Coffee and cake was fine but no wi-fi available. Should be offered as standard. Poor show, Costa

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Jonathan Slinger . 2020-08-28

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Good cakes sandwich coffee, friendly staff,

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Rod Hawkley . 2020-08-04

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Have had nothing but wonderful visits since going to this costa, before lockdown I was going in every morning for a coffee and a bap before heading home after work, staff are amazing, including a young man who made me a new free coffee after I foolishly spilled my own as I was sitting down, always lovely and clean and a good atmosphere all round!

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Anastasia Abbott . 2020-06-29

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Never to sure about the hygiene levels things seem to get just rinsed rather than washed up.

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Lara Jo . 2020-05-30

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Each time we visit tables not cleared staff not keen. Customers end up doing it for them tables never wiped down

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Jess Town . 2020-05-08

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As like many other costa, it is good. I liked the seating arrangement. Staff were good. Coffee was as Costa.

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S Shahriar . 2020-03-06

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Popular Costa but the heating is rarely on!

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louise mckenzie . 2020-02-22

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A sign to tell you it's a costa over the door is so faded it's probably lowering local property value, no wifi and one set of plug sockets with a little sign (still better quality than 1 above door) which insists do not use! Staff seem fine internally it's ok but out of touch with what customers come into coffee shops like this for. Cos frankly it's not the coffee!

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mark Vincent . 2020-01-18

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A great social meeting place with friendly staff

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Gary Markwick . 2020-01-18

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Getting bored of the attitude from staff here. Particularly one young man who is distracted, always seems fed up and behaves like moody teenager. Sorry for ordering a coffee and putting you out young man! We would rather go to Bucklers, St Mary's Walk. Much better coffee and service.

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Victoria R . 2019-12-13

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Very nice and I liked the coffee they serve

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Cade James . 2019-12-12

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Usually pretty good but on this occasion not so good. Dirty tables, had to clear a table before we could sit down after waiting 20 minutes to order a tea and coffee.

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Stephan Ritchie . 2019-11-18

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I've just been to the slowest Costa I've ever been in very disappointing

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Teg fibrous solid plasterer . 2019-11-16

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Big space to sit and have a chat.

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Anna Handayani . 2019-11-14

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The heart of Hailsham great staff and really good service the food and coffee is great also

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Sharon Holland . 2019-11-11

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Of all our local Costa's this one makes the hottest latte. Staff very friendly, maybe the building could do with some improvements.

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Marilyn Penfold . 2019-10-20

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Great coffee. You always know what to expect.

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Mark Coomber . 2019-10-09

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Well located good sized coffee shop. Friendly and knowledgeable staff

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Simon Acott . 2019-10-07

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Nice cappuccino and friendly staff.

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allan middlemiss . 2019-09-25

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Good service, very creative tip jar!

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Becca Carter . 2019-09-02

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Great drinks and friendly staff - was served by a girl called Megan who did a great job serving me efficiently with a smile!

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Lucy Field . 2019-08-30

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Lovely for coffee and staff friendly

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Yvonne Fairchild . 2019-08-28

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Great coffee always great service

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Elliott Rich . 2019-08-26

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There are better coffee shops in Hailsham

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Ian Cant . 2019-07-15

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Always good coffee and friendly staff.

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Bob Peel . 2019-06-22

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Good coffee and air conditioned surroundings. Staff polite

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David Balmer . 2019-06-06

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Lovely hot!! Coffee, shame most of the costas coffee shop sell out of lactose milk

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Serena Marie . 2019-04-23

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Desperately needs a facelift and a good clean. The staff also need to realise customers can hear every word they talk about....

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Shelly Noir . 2019-04-16

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Cup of coffee. Hardly going to be orgasm inducing is it?

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gordon bell . 2019-04-07

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Saturday 30th March 10AM Very slow service, no apology from the young trainee for the long wait, 10mins to get served. Staff don't look happy

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Dave Watt . 2019-03-30

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A good example of another Costa Coffee.

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Richard Preston . 2019-03-26

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Relaxed atmosphere, great drinks. Toilet out of action which isn't great after a large hot chocolate! ☕

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Kay Stobbart . 2019-03-20

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