Based on 439 opinions finded in 3 websites
Based on 439 opinions finded in 3 websites
Nº 380 in 901 in Swansea
Opinions
Love my local Costa always friendly staff and a very clean place looking forward to my next visit
Paul Donaldson . 2024-08-23
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ordered from here on just eat, not having the greatest day so asked in the notes if they'd draw a smiley face on the cup to cheer me up a bit and not only did they include the smiley face, they went a step further and left me a nice little note on both the cup and bag. they didn't have to but they took the time to go above and beyond for a customer, and I couldn't appreciate it more! 10/10 customer service and has absolutely cheered me up😊💜 (bacon bap and iced latte was absolutely banging as well)
Morgan Rose Watkins . 2024-07-22
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Sent me a bacon bap instead on a pork sausage bap
Sophie . 2024-07-12
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Went to Costa forestfach today very bad service ordered 2 lattes small they did medium when I said that's not what I ordered the man just porded it into a small glass not even a full glass had to have them topped up no conversation from the staffwon't be going back again
Joanne Prosser . 2024-07-04
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You know what you're getting from Costa and this one didn't fail. Really nice staff, the toasted teacake was spot on and the coffee was lovely
Andy Arnold . 2024-05-04
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Ordered through 'click and serve' where they should deliver to my car (baby asleep which was the whole point of using the service - couldn't leave him). Phone number listed not working so no way of getting in touch to ask where drink was. Waited 30 mins but had to leave. Don't advertise a service and not do it - have used it at the other Costa across the road and it was brilliant.
Lauren Brown . 2024-04-11
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Friendly welcome from the Barista. Efficient service too, and a perfect flat white.
Mark Campion . 2024-04-08
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Nice coffee shop always efficient service
Teresa Roberts . 2024-03-26
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I feel like it's hit or miss with Costa coffee wich is a shame
joseph evans . 2024-02-04
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Staff are friendly and service is quick. Plenty of space inside to sit down and accessible parking available
Pippa C . 2024-01-28
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I was disappointed today as I asked for a small latte and when served it was in a takeaway cup which I did not ask for. My toasted sandwich was nice but I had to ask for serviettes and replace the takeaway cup with a mug also no spoon provided. I usually get better service than this and so was disappointed today.
Mary Colebrook . 2023-12-01
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A busy little store, but I was served by a cheerful barista. Great service & good hot coffee.
Ruth George . 2023-11-29
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Busy shop in Fforestfach Retail Park. Always busy, with the usual selection of food and drinks. Friendly staff.
John A . 2023-11-17
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Nice coffee and clean eating area in this costa
Ciaran Fid . 2023-11-12
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Lovely staff who get to know you and your favourite drinks and treats. Unfortunately, there has been another price rise which will affect the number of my visits...
Helen Neal . 2023-09-15
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Sunday afternoon treat. Bubble frappe for little girl and hazelnut latte for me!!! Service great, lady so friendly. No wait.
Foxy 82 . 2023-08-22
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Not so many in there when we were the staff are always friendly
Maria Harris . 2023-08-04
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Frappe ordered had several chunks of Ice in the cup, so should have been left in the blender longer.
Barry Stoyles . 2023-07-19
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Goede koffie vriendelijke medewerkers
Arjan Kiers . 2023-06-22
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Costa is a fantastic coffee chain that's super popular for coffee lovers in the UK. A cosy place with friendly staff and a great range of food and drinks which is usually catered for all kinds of customers.
Stacey F . 2023-06-18
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Very slow service under staffed
Phillip Murphy . 2023-06-17
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Refurbished, much better atmosphere, more inviting. Great range of drinks and goodies. Always a great go to 👍
Su Dalton . 2023-06-06
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Firstly. Iv been to many Costa's and this is one of the only ones that seem to have a working toilet ... for now! Given this 3 stars because I didn't order anything else apart from a hot chocolate. It was also alittle dirty, especially the toilets! Focusing more on the drinks than cleaning up ... Sadly, rating hot chocolates. This is probably my least favorite White Chocolate. This seems to be made from Syrup and you can see the Syrup separate with the milk, giving a yellow spotty hue to it. I'll go back but I'll just stick to a normal hot chocolate ...
Bob JOE . 2023-01-21
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I went to this Costa today on our way to short break in Wales to take my usual order of Mocha and Toblerone late, which I used to order in my local shops in Gloucester. Barista who took order was smiling, was pleasant. Unfortunately barista who made my drinks was not interested in his job, looked bored and my drinks were made very poorly, not standard tasty coffees. I am very disappointed.
Bella Ruth Holdford . 2022-12-30
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Ok cutlery nt clean drink not hot
Sian Thomas . 2022-12-18
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Met a friend for a catch up. Staff very friendly. Bit pricey for a toastie though.
Karen Williams . 2022-11-24
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Lovely place and fab staff well worth a visit 😀
Petra Lang . 2022-11-07
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Very clean and clear direction for social distancing
Roz Pemberton . 2022-08-04
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Meet my friends in this coffee shop, staff always pleasant. and the coffee very good.
Gloria John . 2022-07-15
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Nice coffee pleasant surroundings
Carol Hamer . 2022-04-30
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Coffee stop treat. Well maintained & recently refurbished
Ceri Thomas . 2022-04-30
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I love Costa but this particular branch left me so disappointed. Granted it was a Saturday afternoon but all I seen was very young people working there, judging how they were they hadn't been there long so didn't really have a clue as to what to do or what they needed to do. Tables were not cleared after customers had left so the place looked awful, waited approx 15mins for drinks after they had been ordered. Despite there being free tables we were moved off the table until after we had purchased drinks. Standing in the queue with 3 children was not very amusing for either of us. At the busiest times you'd expect to have a form of leadership so the young workers know what they have to do. Such a disappointment for a Costa
Elisha Cook . 2022-02-13
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Tables were regularly sanitised between customers by a fastidious member of staff who seemed to pay a lot of attention to detail. I was impressed. Well done.
Born Again BluesMan . 2021-12-02
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I love Costa coffee. The place was very busy which is akways a good sign.
Elizabeth HUGHES . 2021-11-24
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Not as good as usual had to ask the assistant to stir the flavouring into the hot chocolate and ask for the sprinkles to be added
Carole Farrell . 2021-11-15
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The usual Costa Coffee Shop. Staff were pleasant and service was quick.
David Rees . 2021-11-11
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Always good service and a clean coffee shop to spend time in
Claire Lewis . 2021-11-04
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My experience today at Costa was good. Nothing was too much trouble for them. Excellent service.
Yvonne Begley . 2021-11-04
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Coffee was good, service great, but the cafe lacks the cosy atmosphere it used to have.
Dr. Illusion . 2021-11-01
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Polite and helpful staff. Also lots of seats and clean toilets.
Kirsty King . 2021-09-14
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The staff are friendly and helpful lovely place
David Marks . 2021-08-16
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Good food and drink the cake was excellent
Robert Clement . 2021-07-26
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Regular coffee is enormous so be warned. Enjoyed a quiet cuppa when everyone else is collecting kids from school. Polite, efficient service. Clean tables. Clean toilets.
Mandi Dunlop Ferraro . 2021-06-22
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Coffee was great but service was slow and disorganized.
Paul Thomas . 2021-05-28
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Good service, lovely hot chocolate
Jean Thomas . 2021-05-14
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I mean, its not greggs but its fantastic
Kyle Swann . 2021-04-05
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Absolutely fantastic cust service from louisa neath branch. (haa glasses) may got name wrong. Worked with beth 2sats ago. Sent ltr in for her mgr to congratulate both girks on outstanding service on an extremely hectic sat aftrnoon. Well done gurls. 👍👍
Gill Jones . 2021-02-13
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Costa llanelli at parc pemberton is great, all staff are awesome and so so friendly and they always welcome you with a smile and all have great personalities.
sunnie Odwyer . 2021-01-20
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Love Costa, and they have lovely friendly staff x
Caroline Denny . 2021-01-01
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Called in for a coffee and bacon roll which were good, Corona virus restrictions were strict, enforced by a member of staff who was quite abrupt.
Clive Harris . 2020-10-16
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Costas fforestfach very slow service manageress got bad attitude
Alison Jones . 2020-10-15
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Always enjoy my trip to Costa's
Mair Jafarawi . 2020-10-05
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Great coffee, clean and pleasant helpful staff
Katt Hill . 2020-09-19
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not much can be done about this but it's small, dark an can be cramped as so busy at times would love more chairs outside too.
amanda davies . 2020-09-13
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No social distancing or track and trace this afternoon. Unhelpful staff and no member of staff on door people just walked in and joined the queue at the till
Cheryl Eley . 2020-09-08
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Good friendly staff, tables nicely distanced, good coffee ☕
Steven Smith . 2020-09-05
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I understand that safety measures are in place due to covid, however there is no need for any member of staff to give attitude. I know the social distancing and do not appreciate your staff members disgusting attitude!!
J . 2020-08-14
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Staff are lovely, drinks are always served correctly and cakes are always fresh!
Alice Jones . 2020-08-04
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Rubbish bloody rude staff member. Spoken to like we were dogs. Wont be going to Costa again. Advise stay at home. Dont bother
Stephen Pitman . 2020-08-04
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Lovely coffee. Enjoyed my ginger bread latte.
Georgia . 2020-08-02
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Love a Costa but its only drive through at moment
Paul Haynes . 2020-07-06
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Nice place good coffee but very sparce with serviettes
Kevin Owens . 2020-03-05
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It is very happy nice place to visit
Pauline Barnett . 2020-03-01
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Excellent service and nice staff and ofcourse the coffee is my adorable drink!
Ousama Lazkani . 2020-02-10
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The food was lovely coffee was spot'on most the staff were tidy people its clean tidy not to packed.. u dont have to wait for your food for,a x,amount of time the service is pretty good fair play!
Craig Evans . 2020-01-03
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Excellent service as always food was delicious
Jan Noble . 2019-12-12
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It's a chain but my favourite chain, always a good coffee, always a smile from staff. Don't forget to collect points as well.
Mike Woozley . 2019-11-20
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Nice cup of coffee in pleasant surrounding
Susan Pope . 2019-11-07
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Great store and friendly staff, very clean and good choice of food and drink
Debra Tunnicliffe . 2019-10-23
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Really friendly and happy with the service
Samantha Jayne Hopkins . 2019-09-19
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I can't stand the smell coming from this place, as I haven't drank coffee this millennium. But I keep being asked to review places I have never, and will never, enter.
Albert Piscene . 2019-08-24
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Noisy...slow service ..staff ok
lynne vickery . 2019-08-21
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Love a quiet Costa in peace time to unwind
Emma Hinds . 2019-08-21
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Because everyone loves a costa ❤
ERIN YOUTUBE . 2019-08-20
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Sitting outside in dappled shade. Lovely
Suzanne Watts . 2019-07-25
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No gluten free option other than a prepacked cake, but have vegan, vegetarian options.
Madeline Evans . 2019-07-25
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Lovely coffee as usual, hate the long wait to be served
lyn williams . 2019-07-19
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Always great coffee, but very busy most of the time, so is a noisy place if you want a quiet coffee. The tables and chairs outside are usually wonky and not comfortable. Awkward place for wheelchair access as the front door is heavy and not automatic. If you're carrying a tray of food and drinks to a table outside, you have to wait for someone to open the door for you as there's nowhere to set it down while you pull the door open.
Tracy Martinez . 2019-07-03
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Asked for extra how it got at all finished it in seconds.
Ruth Evans . 2019-06-02
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Coffee\tea has always been nice enough. However staff arnt the best. When sitting are trying to relax, one girl dragged a plastic cart (not on wheels) across the floor 3 times. My visit previous to that, we could see that some products were being left to sit on the floor before use. Will thin( again before hi visit this particular store.
Adele Pritchard . 2019-05-19
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Busy. Good choices available. Plenty seating and of course, parking
Gary Hunter . 2019-05-06
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Costa coffee forest park has lovely staff members a great service it is a very quirky coffee shop the decoration is pleasing and they've always got time to chat, I would certainly recommend this to all walks of Life Welwyn to chill jump in for a quick expresso chill out after shopping or before or just meet up for a chat or study if you're a student, blessings thorn..
Thorn Loshardé . 2019-05-01
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Went there just after 9am today the tables were still dirty and the floor not swept
Kathryn Broome . 2019-04-07
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Excellent service, great coffee
Andy Nicholas . 2019-04-06
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Sorry but vistas have alot to be desired not being funny but I could do such better !!! I do do better ..not buying from here again .
Sandra Shepheard . 2019-03-30
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Great service and as always with Costa, great coffee
Michael Fielding . 2019-03-26
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Food is lovely but as for hot drinks, will only drink tea, don't like their hot chocolate ..it's like dirty dishwater, and coffee, my father finds it too bitter
Lisa Gladdy . 2019-03-24
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Absolutely disgusting toilets. Dirty and unhygienic. Wouldn't eat in there for the site of the toilets. Disabled toilet seat broken and hand wash was hand cleaning gel.
Beth Maunder . 2019-03-15
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My favourite Costa. Very cosy. Nice to stop in while Mrs is off shipping.
Mike Walters . 2019-03-11
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Really friendly and helpful staff
Sarah Nash . 2019-03-09
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Great hot chocolate!! and lovely service from the guy who was talking to me about laptops earlier today. ☺️
Emily Linley . 2019-02-24
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Slow service but great coffee needs extra espresso shot
Will Stuart . 2019-02-16
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Staff were friendly but high chairs were awful and very dirty
Tricia Swain . 2019-02-14
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It was very quick to get drink and find a table only thing that let it down high chairs were dirty and the only got a 4 food rating
Janet Ahmed . 2019-02-04
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Lovely hot drinks with good service
Matthew Enos . 2019-01-31
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Cakes were dry and not nice tasting drinks, very disappointed
Chris Green . 2019-01-25
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Fabulous and friendly place to go for a sumptuous coffee. Easy to move chairs, so that deal to get a buggy, pram pushchair, wheelchair in. The staff are brilliant and so friendly.
Hazel Belle . 2018-12-19
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just passing through, it is a franchise within the next store
James Christopher “OldWelshGuy” Edwards . 2018-12-18
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Good service with very friendly staff.
Simon Gibbons . 2018-12-08
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Cutlery filthy dirty , shop glass display case very dirty even my coffee cup wasn't clean never again very dissapointed
Julia king . 2018-11-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Really good food! The portions are great and with a very fair amount of food. Will definitely back ❤️
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Food can't be rated I was only in this pub for 30 minutes at the most tonight. Girl behind the has a massive attitude problem ( she needs to chill out) I won't be returning
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Went in for authentic Chinese. Given the western menu only to discover the Chinese menu later. Will be returning to try that out.