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4.0

Based on 354 opinions finded in 1 websites

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Nº 461 in 1011 in Barnet

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle3544.0

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I have been to this Exceptionally Beautiful and Charming and Glorious and amazing Costa Coffee shop lots of times. The Food Hygiene Rating's at this Exceedingly Excellent Costa Coffee shop have Exceedingly Excellent 5 Star food Hygiene Rating's. All of the Staff including the Manager whom work at this Costa Coffee Shop in Collaboration with each other are all equally as nice as one another in their own way's. The Cappuccino Coffee and Earl Grey Tea is very nice. The Cakes at this Costa Coffee Shop are Exceptionally Beautiful and very nice. This Costa Coffee Shop in Friern Bridge Retail Park is very Spacious indeed. All of the Staff whom work at this Exceptionally Beautiful Costa Coffee Shop are nice towards all of the Customer's and they are all Exceptionally Lovely People towards me themselves. This Costa Coffee Shop in Friern Bridge Retail Park has a very good reputation for itself because the Owner of this Costa Coffee Shop once again employs very good and reliable staff whom all have very good communication skills. All of the Staff whom work at this Costa Coffee Shop once again in Collaboration with each other always provide me with very good customer service all of the time to the very best of their ability.

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Kapil Handa . 2025-02-23

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Outstanding service; baristas were extremely helpful and friendly

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Alice Potter . 2025-01-14

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Always busy at the weekends but you can still find a table.

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Mohammad Helmi . 2024-11-18

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Very professional team and the manager very fast and competent in his duties. I highly recommend it. The best morning coffee.☕️

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Iry Ellen . 2024-11-13

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Someone needs to train the staff to understand that tea made from a boiler at 94c is not boiling. The two members of staff, devoid of any recognition of temperatures insisted the water was okay. The scum on the surface was like the tepid tea you expect to get in the US, a nation with zero understanding of how to make tea. Atrocious! My daughter also tried to use her Costa App at the till, the staff seemed clueless as to how to process this.

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Danny McL . 2024-08-11

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Staff are lovely. Fast and efficient service

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Franks . 2024-05-24

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Good place to meet for a coffee. Loads of parking and places to sit

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Clifton Smith . 2024-05-08

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A nice out of the way location for a quiet coffee. Not too busy so we were able to speak and enjoy out break..

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Bambos Nicolaou . 2024-01-11

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Perfect place to get food on the go, especially after lots of shopping because it's inside a retail park which is a BIG W. The food was utterly delicious 😋, and I've left so satisfied! I'll definitely come again next time when I'm shopping in this retail park

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Leo Papadopoulos . 2023-12-28

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After shopping around, my wife and I had the Black Forest Hot Chocolate. It was the most needed drink ever. The Barrista was very friendly and helpful. The costa itself was very spacious and had plenty of seating at the time we visited, around 4pm-ish.

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Dalestyx . 2023-12-20

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I was served a good flat white and butter croissant by a very polite baristas with a smile, this is beyond my expectations, let alone that the place is spot on and attracts you to sit and relax. Thank you guys

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khaled Alfadli . 2023-12-13

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Staff are friendly. Spacious and nice seats. Really comfortable. Place is clean. Toilet is clean. Had a latte. Food wise, Costa food isn't my taste.

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Harrison Gaines . 2023-12-03

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This particular Costa has modern warm decor with plenty of space. Staff are friendly and efficient. A good selection of food items can be found here. There is plenty of free parking.

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Daren Kenward . 2023-11-04

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After spending £4.85 on a take away mocha, I was on my second sip and a maggot fell from the bottom of my cup onto my t-shirt. I almost vomited. I threw the coffee away. This place should be visited by the health inspectors they should be closed down.

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Darren Lewis . 2023-09-09

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I had an extremely disappointing experience at this Costa Coffee location. From the moment I walked in, it was clear that the staff did not get along with each other. Their lack of teamwork and cooperation was evident, and it created a negative atmosphere. The service I received was simply unacceptable. I couldn't believe that even in prison, I might have received better service than at this Costa Coffee. The staff seemed uninterested and unmotivated to provide even the basic level of customer service. They were slow, unresponsive, and appeared to be more focused on their internal conflicts rather than attending to customers. It's disheartening to see such a lack of professionalism in a well-known coffee chain. As a customer, I expect a certain level of service and respect, which was clearly lacking in this establishment. It's a shame because Costa Coffee is generally known for its quality beverages and pleasant atmosphere, but this particular location fell far below my expectations. I would strongly advise against visiting this Costa Coffee, as the experience I had was nothing short of terrible. There are plenty of other coffee shops in the area that offer better service and a more enjoyable environment.

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a h . 2023-06-26

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Female Staff member is so rude , never smiles or greet the customers and if you ask a question she just ignores you. Tall long dark hair and very rude I would describe her the best.

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Gani Bajrami . 2023-04-04

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A bit grubby and the cake was a bit old.

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Alan . 2023-04-03

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Coffee getting most expensive and more weaker by the day

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Freedom 2020 . 2023-03-17

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Excellent customer service, very attentive to my specific order! Drinks made by brand standards, excellent presentation. I frequently go here, but the team on 26/10/22 around 3pm has been very good! Great job!

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Boyana Cholakova . 2022-10-26

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Coffee as normal, should be better to clean the outside tables quicker. They've changed their pet friendly policy and only guide dogs are allowed inside, unfortunately!

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Katerina . 2022-10-12

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I used to come to this lovely Costa coffee as the staff was so so kind and professional also the inside area was perfectly tidy however in the last couple of months might change something as the cleanliness is a thing of the past. The toilet is really very filthy even early morning shortly after they open the shop. Also the sitting area is not the same too, not clean unfortunately . The staff members are still great but do a deep cleaning asap as this can increase the attendance and the % on the next Costa check….

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Yevucu G . 2022-09-27

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Today I went to buy coffee, but unfortunately my wife and I drank the worst coffee of my life, cold and without testing

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Ali Sadeghi Beigzadeh Mahaleh . 2022-09-19

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Furniture looks disgusting, especially damaged sofas. But what really is beyond disgusting is the fact, that staff is using dirty used coffee cups to make coffee and then they poor it from that same dirty cup into cappuccino or late!!?? Staff is not to blame as someone trained them to do it. What what I don't understand is, why H&S officials dont shut them down?

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Dalibor Soldo . 2022-09-17

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Very little choices compared Pret. But overall a good place to grab a cup of coffee.

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Aldrine Einsteen . 2022-06-17

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A decent place and convenient for a quick bite.

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Chris Greenhough . 2022-05-10

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Nice place to work. Staff get to you quickly then leave you to it. There were a number of people with laptops in here.

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Jermaine N . 2022-04-26

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Very friendly staff and nice Oat cappuccino they asked if I wanted the croissant warm. It was very kind ❤️ Good place to study

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Carla Zamborlini . 2022-04-26

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Can't believe how much the prices have gone up...

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Marc Hill . 2022-03-20

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Great coffee. Great food. Great staff.

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Gerardo Reppucci . 2022-03-08

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Great staff and very pleasant service , great job guys keep it up 👍 all you usual you come to expect from Costa from coffee to tea's and various cakes and sandwiches and salads etc

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Chris P . 2022-03-02

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I find their coffee not as nice as other chains , not strong enough but nice cakes !

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Rory Kaye . 2022-03-01

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Nice clean comfortable staff helpful

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Barry Law . 2022-02-28

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Close to shopping Centre and to the park

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Magda eF . 2022-02-07

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There's just one problem with Costa - as with all the other coffee shops - and that is that just takes so long for their 'baristas' to make the tea or coffee or, worse, all the fancy cold drinks. If there's a long queue then I go elsewhere. Why are there so many operations that the hard-working staff have to go through to make a simple cup of coffee? Costa should really think about this.

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Patrick McAsey . 2022-01-25

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I only have the sausage in a bun. FOUR SAUSAGES!!!!! Jobs a good un

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Adam Treeworks . 2021-12-20

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I can not reach to the store via telephone nor is there an email address.. so I had to try all ways possible to reach out. If you find a dark green beanie hat, can you please keep it for us to pick up. It was my son’s from his grandfather and he is in desperation for losing it and the store is closed😔

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Esra Kendir . 2021-12-12

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Nice and quite this early in the morning. Love my coconut latte with a yummy gingerbread muffin ❣️

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Torpekai Boukens . 2021-12-11

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The staff here are the best 👌 so helpful and friendly - this is the best Costa I've ever been into - well done to the two young men behind the counter 👏 👍 😀

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Marie Roberts . 2021-11-18

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Nice place for getting some work done. And the parking is free.

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Milad Khatib Shahidi . 2021-11-16

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The stuff is not very friendly.

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Fernanda Belloni . 2021-11-08

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Very friendly staff who made my son so happy

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Lorreta Chindo-Besong . 2021-09-15

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Retail park location with outside seating view off the car park lol... But just a few meters away is a nice simple park of the weather is good.

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simon monteiro (Simão Monteiro) . 2021-09-08

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Nice place with all retail shops around

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Daniel Rotariu . 2021-08-22

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It was ok not the best Costa experience I've had very young staff doing the minimum to serve. Although the guy behind the till was good and connected. But lots of tables with dirty cups on them pity nice location

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Dave Harvey . 2021-08-15

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Good range of products, service a little slow as quite busy.

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Nichola Neder . 2021-07-17

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Busy and friendly...Good refusing mango smooth...out off the street traffic...

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Albert Bejerano . 2021-06-14

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Great location and friendly baristas!

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Kian . 2021-06-04

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This Costa Coffee is located in a very nice location in Friern Barnet retail park. When you had plan go for any shopping in the retail park you can use this lovely ☺️ coffee ☕️ shop. Also in lockdown times as it has some chairs in outside so can get your coffee and drink outside. In this area also you can have too many car park as completely free in the retail areas. It has very close small lake with chairs 🪑 for sitting and enjoying for your drink inside lovely environment.

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Nill Armestrong . 2021-05-17

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It was quite busy today with lots of people in the restaurant queuing for coffee and to be honest not much social distancing ,I managed to get a seat outside but there was a lot of rubbish around and the only bin was over flowing,so I didn't enjoy it so much today.

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Marie Walker . 2021-05-09

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Baristas are kind and understanding.

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Toddy Peters . 2021-05-01

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Cold, watery, bitter coffee when it was supposed to be an Americano with hot milk. That's the second time in 7 days! There will not be a third time.

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Ruth Cole . 2021-04-27

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Quick and easy staff very friendly and kind

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Andrew Constantinou . 2021-02-19

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Customer service left a lot to be desired. Only buy coffee if you want to be an inconvenience because that's what it felt like ordering there.

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Nibras Makeup.Hair.Grooming . 2021-01-25

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Open early, friendly staff and not bad coffee.

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Jd Kotzee . 2020-12-28

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Well organised with helpful staff.

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Gillian Struthers . 2020-12-04

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Lovely place to have a warm drink 👏

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Malti Maru . 2020-11-13

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Friendly staff and easy to park.

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David McKinney . 2020-11-03

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Glad to support business in these times. Enjoyed a quick coffee, bacon roll and cake. A nice bit of normality in an otherwise crazy time

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Eddie Nichols . 2020-10-31

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Staff didn’t allowed us to eat in! We came with kids (3 adults and 4 kids) to have tea and cake to celebrate beginning of the school. But we were refused to stay inside because “there was no table available”!! I asked if I can move 2 tables with 6 chairs around I was refused!! There was no sign on it, plus it was one table with sofa for 4 people, but we were not allowed! Staff was not polite at all, I would say those two girls were rude! I can see from comments below staff needs some training! It is not first case! Kids left disappointed!!!

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Irina Bairamian . 2020-09-04

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I love this branch, the location is so strategy, near all the shops like B&Q, Furniture village, Dunelm, and many more other shops. Their service is good, the place is clean and big.

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Sawan Jamal . 2020-08-24

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We were very impressed with the customers service and the coffee. There were three people Anduena, Adrian and Sam who were friendly, efficient and helpful.

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Glen Harbott . 2020-08-19

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Wouldn't allow us to bring our dog in, but not to worry, Nero"s is only door away.

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Terry Finnegan . 2020-08-06

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Unprofessional rude staff I ll be make sure never visiting this costa branch in my life Poor so called customer services

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Sasha Zahid . 2020-08-03

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Very friendly place excellent staff especially two managers who are very kind and friendly

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xh krasniqi . 2020-06-21

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I am so sad today at Costa coffee staff at this branch. All I can say is that I am an Indian man and came in to this branch with my wife who is Asian origin. Staff thought she was not with me and asked her to wait outside in a very loud and abusing manner. Then I asked her for her name and she refused. Come on Costa coffee where are your ethics. People are marching for fairness and you allow overtrovert like this to be in charge of your businesses?

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Arvind Kohli . 2020-06-21

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Such a horrible place. Particularly so called assistant manager who yelled and screamed at customers who peacefully waiting to be served.

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Pan Ei . 2020-06-21

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Horrible place.i mean in particular a rude, moody , slow, unfriendly woman so called assistant manager Stay 1 kilometer away

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L Williams . 2020-06-18

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Excellent service and staff very helpful

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Malcolm Beech . 2020-03-14

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Great Staff make this an above average Costa.

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Khristian Rawlings . 2020-02-26

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They don't make coffees properly at all and often use whatever milk was left over from previous orders. Flat white / Cortados should be made with whole milk, not skimmed! Staff are rude and unfriendly even when you walk in with a smile and hello.

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Lucia McDonald . 2020-02-18

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Lovely atmosphere and great coffee

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Kadijatu Constanti . 2020-02-16

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Really friendly service. Good quality coffee. The place is always clean and tidy and it's fun to seat there on a sunny day or cold gray day.

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Eran . 2020-01-30

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I go here daily. Lovely, friendly staff who always remember what drink I have before I order it

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Androulla Vasiliou . 2019-12-30

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Pleasant atmosphere. Good selection of desert esp the Christmas white chocolate.

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filemon daniel . 2019-11-15

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Lots of new Xmas choices worth trying

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Jenny Holeman . 2019-11-14

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Nice little ship of you are at the business park. The staff are polite but a little dry.

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Pete Peterson . 2019-10-18

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Nice place lovely staff. Be careful about the parking 3h allowed

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nuri usta . 2019-10-14

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Quick service and ok atmosphere. Quite noisy

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B . 2019-10-07

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This is hands down the BEST Costa Coffee in London , it feels like you’re going into a family run business , not a massive coffee chain .. love it

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Francesca Whelan . 2019-09-12

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Nice environment. When we went it wasn't busy at all. Friendly staffs. Quick service

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Dejana Rokus . 2019-09-05

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My toasted sandwich wasn't done well sadly

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Tracy Antoniou . 2019-08-27

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Nicely situated in a retail park. Ideal for shoppers who need a drink and a little rest after all the shopping. Clean and tidy with friendly staff. The interior design is neat.

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Mustafa Kulle . 2019-08-11

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The staff are rude and unfriendly. One of the worst costa coffee shops I have been to

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Jenny Harridge . 2019-07-27

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It's a Costa coffee - not really any different to the others in the chain. If you like Costa then you'll like this one. The location is good, if you're shopping in the retail park, and the staff are friendly.

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Iain . 2019-07-13

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Not a Costa standard. The staff was not up to date with a lunch deal, which is okay, but therefore it took them time to work it out. The lady at the till was helpful, the other lady who prepared the coffees was extremely rude. She made comments for the time we took, then gave me a hot drink instead of a cold, which she exchanged with a huff and puff and at the end just chucked it on the table top so aggressively and with a comment. The iced drink was not made properly (I had the same drink before), was bitter and not well mixed. I am very disappointed in that service and quality. Not a Costa standard for sure. Hopefully it is just a one time off...And not her usual service style.

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Orsi F. . 2019-07-12

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Always love my coconut coffee lattes

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Sabrina “ConsciousEye&I” Burrell . 2019-06-08

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Good coffee and the staff is very friendly, especially Kinga who was very attentive...

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Florin Butnaru . 2019-05-22

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Sandwich & coffee were fine. Service pretty average!!

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S Francis . 2019-04-30

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The staff is need to be more smiling

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Miglena Parmakova . 2019-04-10

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Good for chilling out, I think they need to extend opening hours, specially in summer time

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Reza Kashani . 2019-04-03

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Extremely rude staff. One of the managaress ("Kinga") was extremely rude to an elderly lady, just for asking for some tissues. A terrible service, in what used to be a very nice part of Barnet...

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i a . 2019-02-14

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Nice Costa with friendly staff. God place to stop to get out of the traffic on the North Circular

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Michael Crader . 2019-02-10

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Local agradável, chocolate gostoso!

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M Sp . 2019-01-28

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Sandwich there are grossly overpriced and content within said sandwich minimal! Going downhill in my opinion since takeover!

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J . 2019-01-17

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Terribly slow service and filthy toilets

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Gary Zouvani . 2018-11-04

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I normally would give this Costa a 5 star. However they seem to of had a change of staff and the girl making the coffes this morning has a serious attitude problem and is unable of making a good coffee

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Leylat Tuesday . 2018-11-02

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Nicely situated branch for a bit of peace amongst the Brent Cross chaos. Easy parking and there's usually a table free.

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Joe Lonsdale . 2018-10-02

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Spacious clean trendy cafe very conveniently located in the heart of retailer park. Hood place to sit and relax after shopping or have a lunch break. Good variety of sandwiches, pastries and hot drinks. Very cosy.

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O G . 2018-09-22

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Great place to relax , good location with plenty of car park spaces

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hamid . 2018-09-08

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Always friendly. Nearly always tables free. Great both for laptop users and for friends to meet & chat. A bit chilly due to excessive air conditioning so best to bring a layer to put on if you come in on a warm day. Coffees, cakes & hot chocolate drinks always popular.

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Wade Miller-Knight . 2018-07-28

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