Costa Coffee in Hertsmere

Feel like in warehouse. And they wash dishes next to the toilets. Disguasting

Excellent coffee, but the best thing was the friendly smiling service!

Toilet was really awful. No paper, grimy, and the soap dispenser fixed so low you have to put your hand underneath and touch the sink and slimy soap that's congealed underneath.

Lovely staff,switched on and impressed me... Only downside,toilet was disgusting

Rude staff not helpful and cold food

Gets busy during lunchtime. Good selection of panini, sandwiches, cakes etc. A smaller Costa but has outside tables.

Very nice place to meet and drink

The worker Raysa is extraordinary , she was so kind to me and my friends and she was more than happy to help us , she is fairly new but for a new employee she seems very well rounded in working there . The establishment for the most part is really clean and the drinks are delicious .

Wow just wow, the customer service in this costa is outstanding. The friendly and nurturing environment is great. the team are all so kind and and cute.

Costa Coffee consistently delivers high-quality coffee in a cozy, inviting atmosphere. Their menu offers a variety of delicious options, from signature drinks to seasonal specials. The baristas are friendly and skilled, ensuring a great experience. While service can occasionally be slower during peak times, Costa Coffee remains a reliable spot for coffee lovers.

Costa Americano,+ Bakewell tart Perfect combination

Great shopping area! So many shops

Decent mid sized local branch of Costa. Seating inside and few tables outside (if you don't mind watching the traffic in the park). Typical offering and good Costa coffee as can be expected. Service behing the bar good. Needs more attention to tables and bathroom.

It's OK, but parking is only for 2 hours and this runs out very quickly..

Costa Coffee never fails to impress with its quiet atmosphere and intimate surroundings. It is an ideal place to sit and have a beverage and light snack coupled with having a good natter to catch up with the days events. It is a great coffee shop chain that is ideal to stop by for a short visit to eat and drink.

Went there for an Espresso today. Spent some time on the phone and the staff offered me a new hot one. Will definitely go there again

The service is great, and the coffee too 😀 . I love Costa 🥰

Nice Costa, quick service. Store layout is not the best and seating is always hit and miss if you plan to stay in.

great location quite a few handy stop off between shops. Staff very friendly

Staff, the guy on the till had 3-4 attempts to sort our bill out ,(2 drinks and 1 cake) he kept trying to overcharge us...! The queue quite long (as usual), but the drinks came quite quickly once paid for. Hard chairs, don't stay too long.

Love going to Costa. Sadly this time there was no decaff option and service wasn’t as good. But over all it’s usually a nice experience going there. BTW, the banana loaf is delicious

I love coming here nearly every day.i stop by.the staff all know me and what I enjoy drinking and eating.

Bit busy but perfectly reasonable place to go.

Good as you would expect in Costa

Stopped for coffee, no food at the time,

Since the manager changed, makes me feel to go more often even if my home coffee is much better then any coffee in the world(I'm a coffee addicted/lover) ☕️ 😋 this now became a nice way to.spend from time to time

Over rated, over priced sulky staff. Gave up and left.

Had a couple of cakes here on a Sunday afternoon. Great place. Felt relaxed

Great coffee taste as expect but the facilities need a bit more attention. Toilets messy, not clean even though they operate a locked door customer only access system it appears that they barely check them or can them through the day. It can be quite busy during the weekends so they should try and have more staff on to support with table cleaning during changes . Otherwise it's an OK place to have a coffee

Had a toasted sandwich for lunch, it was very tasty. Coffee shop very busy not enough staff.

It was dirty and the bathroom was disgusting 🫣

Quite a bit of choice. Very busy as usual. Table wobbled considerably. Tea & hot chocolate was good.

I have never been to a costa coffee shop in my life

Very good nice retail park for Aldi and Pound shop

Quick service with plenty to choose from and helpful friendly staff

This place is hit and miss on service and quality. If you get the right guy, it's a great coffee served with a smile. If you get the wrong women, it's really poor coffee and a lady that basically ignores you whilst talking to friends in another language.

Small busy Costa. Pleasant staff and usual standard coffee. Cakes were fresh.

Coffee and service were great. Sadly no gluten free choice of sandwiches or savoury and only thing available gluten free was a chocolate brownie so for me as a Coeliac I won't be returning. Hence only 2 stars.

Always enjoy a chocolate drink with all the trimmings.

Nice coffee bit I find this particular shop very narrow and small.

Never been never will guess why

It's a decent place to go but it always seems like there's not enough staff per shift.

Love the view watching people while having a coffee

reliable place for coffee. other items like the bakery section are poor.they are not fresh and overpriced.

I put 1 star as I never go in Costa coffee! So don't know why it asked.

Good coffee ☕ . Problem is that the bathrooms were close. Probably a one time scenario. But, anyways, good job! 👏

Nice coffe but no in the best place

Well Costa is a place to grab a lovely coffee or anything that you may like and sitting down inside is very nice to relax for a while also. Also you can grab a sandwich or treat yourself to a lovely cake. Yum yum 😋

Great place for a coffee and a chit chat with mates

Very rude staff . Not at all helpful, negative ratings.

Staff were friendly, it was very clean

Small but decent, usually pretty busy little Costa. Staff are friendly and the usual Costa items

Everything was good, selection of cold, hot drinks and food was very good and delicious. Very friendly staff and helpful. Recommended to go, Costa is for everyone.

Very quick taking you're money not so quick with the coffee & cake & then I had to endure having my eardrums being blown out by someone's brat screaming it's lungs out.

Food to expensive kicked us out dead on five pm staff where shutting off parts of resturant did not enjoy a visit

Terrible service and my coffee was very bad.

The staff needs to be more friendly

Busy Costa with queue outside the door. Staff worked hard and still able to present a coffee at standard expected at Costa. Looked pretty clean and all credit to staff working.

Clean, tidy place to drink coffee

I dont have a good time here. My friends and I meet every Tuesday and eat breakfast (toast or bun) with coffee. I cant eat anything as I have a Gluten intolerance. PLEASE supply wheat free biscuits or cake for all gluten intolerant.

Had to buy something to use the toilet