Costa Coffee in Wyre Forest

First time at this particular branch. Very welcoming, quick, and efficient service. Warm welcome by the staff. Used my birthday treat reward and was wished happy birthday by the barista. Very clean & tidy, with no used crockery or glasses cluttering up the tables. There is plenty of seating available inside and out and no wobbly tables for once. Highly recommend this branch, and there are lessons other branches could learn from this superbly run Costa. Well done, all involved. Will definitely be coming back.

Your average overly expensive chain coffee sho.

Had to clear table ourselves and ask twice for it to be cleaned. For 3 toasted sandwiches and 3 coffees thought £23.70 was a bit expensive!!

Always have the hot chocolate as they make it with milk and not hot water ABSOLUTELY DELICIOUS 😋

The staff were so kind to me. Especially the young lady with the long dark hair with the blonde highlights.

Love this costa for the coffee and cakes and atmosphere

We were waiting at a table for our friend in the Que. a female worker with grey hair and glasses clearly old. Came up to us and wouldn’t let us talk as to why we hadn’t brought anything yet. She was so rude and nasty we told our friend to get out of the line and just leave as we were leaving the female worker shouted bye at us and to never come back. Even though I go there al most everyday and spend my hard earned money there nearly everyday. It is a very big shame really because the last two times I went there the same old female worker was rude to me but I let it slide. Very disappointed do better.

Great service, lovely atmosphere and great new coffee flavours

Very busy ,staff quick and efficient... someone on cleaning tables all the time

Had a Crossaint and hot chocolate and was lovely. Atmosphere is peaceful so lovely place to go and chill for half hour.

I did not eat at Costa today. The young man serving was really helpful making a weak gingerbread latte for my granddaughter. My daughter and husband were impressed with the cream on their drinks.

Don’t normality write review but the staff at costa weavers wharf on the 20/09/2023 around 2pm are absolutely lovely and deserve a lot of recognition, unfortunately there technology went down for a lot longer than expected, and well they had to stop serving for a little while understandably, the staff insured that all present customers were happy at the time despite trying to deal with the stressful situation, and were very apologetic even though it wasn’t there fault and had some rude customers towards them, would 100% recommendations this branch for they customer’s service and food of course.

Great Frappocino on a very hot afternoon.

Since the new management arrived it has slowly but surely gone downhill I only go in if my friends are in there

It's Costa, slow service , three people behind counter chatting away, four customers waiting. Why does the British public put up with this excuse for a coffee house? Head for the independent every time - I only went in because a colleague 'always goes to Costa' .

Sat at 3 tables, all wonky, mum spilled her tea on herself

Lovely staff, really friendly. Nice place to have tea and toast with the kids!

Nice place to go have a bite to eat, or a drink. Always great service and friendly staff.

Love this place , I often go with my assistance dog and they don't make a fuss about it. My girl loves the free pup cups , cup with squirty cream in . Perfect for a quick rest and always super helpful

Quality coffee served by my lad

Staff friendly and it doesn't take very long for them to make your drinks fresh

Spent a couple of gours here on a remotr course ootside next to the canal. Friendly staff helped with filling my cups and making sure ibhad whatever i needed. Ace

Pleasant staff ,and nice coffee ☕️

Friendly staff allways have a smile 😊

I visited this costa today and have never recieved such bad service I get I'm not a regular customer but I was waiting to be served and was ignored whilst an obviously regular was greeted his order taken I was then acknowledged if you could call it that all I got was 'yes' I handed over my sandwich to the male server asked for my drink paid moved along the girl who was doing the drinks then came and chatted to the customer behind me then did my drink the guy came back took out my sandwich banged it on the tray with no communication at all I've never seen such rude staff in costa

It's ok. Staff pleasant and efficient.

Service was quite slow and the takeaway cups were overfilled so spilled by the time we left the building.

Very comfortable cafe to sit , eat and chat in

As far as chains go, which I am not a fan of, this is a pleasant little cafe by the river side that provides a welcome space for a rest during shopping. It's clean, staff are friendly. I've never eaten here but the coffee is good and there seems to be a lot of choice in terms of sandwiches and cakes if that's your thing.

Spot on 👌friendly staff an all round well run coffee shop... 👍

Freindly branch in the centre of town, not a large branch though so can get crowded.

Love a Costa and now they serve M&S food. You can have a coffee and a packet of percy pigs what more could you want 😜

What can u say, coffee is always great from Costa

My fave place to go for coffee or a frostino. Staff always happy to help and make any necessary alterations to drinks or recommendations for a better drink as I'm lactose intolerant. I love a frostino and saw one on tiktok a while ago & the staff are always happy to make it for me. It's laid out lovely inside and always clean even though it can get pretty busy. Would definitely recommend. I don't however recommend the Costa on cross-eyed retail it's awful and the staff are so rude and unhelpful. 10/10 however though for costa in weavers wharf😊🥳

Great to sit outside in the sunshine after a gym session. Large skinny cappuccino 😍

Great The "babycinno" is free unless you ask for coconut milk (or other) then it's 50p. The coffee is huge! Don't ask for a large coffee, you'll be there for a week 😉

Very pleasant visit. Will definitely go back

Lovely coffee whichever Costa you visit.

Calm and relaxing place to drink

Great coffee/hot chocolate, friendly staff...

Pleasant place to stop for a quick coffee pick-me-up!

Much of the Staff here are quite indifferent to waiting customers in the Coffee shop whilst they are preparing items for delivery drivers and rarely apologise for predictable delays........ Come back Starbucks staff any day of the week ....!

Good chance to chill over a cup of very nice coffee. Lovely staff xx

Good meeting place or just pop in for a coffee

Service slow. Sometimes drinks taste just like warm milk.

Lovely location, but just like any Costa, mistakes are frequently made. My drink was missing it's coffee and my food was out on the side for quite a while before someone thought to warm it up. The service of one of the employees there though was brilliant, which did gain this review an extra star

Great coffee, unfortunately the toilet was pretty dirty! This seems to be a 'theme' with Costa toilets in general...

Love the selection of drinks and cakes. Staff work so hard, I think they just need a little help with cleaning etc

Coffee nice, time waiting poor. Reason not the staff, they worked like trojans! Over whelmed by insufficient staff 🙁

Coffee hot staff friendly tables cleaned after use.

Probably the dirtiest and most disorganised Costa Coffee I have ever been to. Coffee was ok but the venue was filthy and unorganised.

Nice Coffee and location, usual Costa offerings

Couldn't get in in my wheelchair

I'm sorry I find thier coffee weak and over priced

Very expensive but pleasant atmosphere with well trained staff with great customer service.

Coffee is fine, price is OK, location is nice

Great place to meet up and have a coffee

Great staff, clean store, highly recommended

Mediocre coffee, a toastie that tasted like cardboard. Service was slow

Nice little coffee shop for quiet cofe in a morning or after long shopping

Very clean food hot coffee just right

Waited 20/25 minutes in the queue before order was taken people coming to the door then walking away...coffee decaffeinated was very bitter had to get more milk....good bacon sandwich.

Really tough to get wheelchairs access

Great coffee and cake bit if the pricey side but worth it

Good service...tea lovely. Good selection of cakes. Place nice and clean

Nice view of the river side while you enjoy your cappuccino

It was good food was ok staff were good just a shame u can't bring dogs in

As always good service and quality. They also accept cash!

Get's the 4 star rating for it's location only. It had the slowest service I've experienced in a coffee shop.

All good, very clean and tidy, Covid measures in place. Staff happy and friendly.

Was to busy doing the online ordering instead of serving the customer in the store

Nice coffee lovely staff all as you would expect 🤠

Fantastic service, friendly staff

Costa coffee are getting poor in my experience, customer service/experience seems to be low on their priority list since they got bought out by the big fizz company!

Beautiful coffee,clean facilities & very friendly staff.Im walking here most days as we're in lockdown so its a wonderful treat & I'm very greatful they're open.They're accepting cash too.

Such friendly staff and lovely drinks

Nice hot choccy, slightly expensive. Very empty 😕 dont think it will last long. Nowhere to sit down 👎

Clean, follows covid rules, friendly, good coffee!

Nice & clean friendly staff excellent coffee

Covid awareness good coffee good as always

Cheerful friendly staff and covid rules being applied.

Love Costa coffee, best in Kiddy.

Good Covid processes in place. Served in good time. Staff efficient and friendly. Table cleaned in our presence.

Always friendly helpful staff. Nice and clean

My favourite coffee shop, well manered staff who talk to you

Love the coffee and reading my book great 👍

Lovely people in there today so helpful. Thank you

Well managed site in spit of Covid restrictions. Limited table space a worry but again managed. Drinks a pleasure and food piping hot. Can't ask for anything more. Well done *team*