Costa Coffee in Shropshire

No large cups. Cheese and bean toasty barely any filling don't recommend at all. Staff fail to notice offers they have on pretty poor experience

I love Costa. But this was disorganised. And that’s being kind. And I don’t think it’s the children left running it. They clearly haven’t recieved training and been shadowed to gain confidence in their jobs. The Que was insane and a lot of very dissatisfied customers returning drinks to be remade one after the other. They didn’t make enough for the two smoothie we ordered to ended up tipping half back into the other cup and serving 3/4 portions in the each. I requested no coffee in my frappe and got half way down the road to find it had coffee in. The wait was not great. I could see they were clearly trying their hardest but there was no structure and no body leading the team competently. Management lacking.

Tasty coffee, but sloooooow service when only 1 barister

Very busy place with youngsters running it. They were helpful but it was rather unkempt dirty tables.

Always a nice Costa to come for breakfast in Shrewsbury. Nice location opposite road to Large Tesco extra and some of the cheapest fuel so a win win, nice toasted tea cake for breakfast and a large cappuccino to get heart started

Great place fantastic food awesome friendly staff

Would have been more if tables had been cleaned. Several were stacked up with dirty crockery😞

It’s always very noisy even with just a few people in there. If you’re not in by 12:30ish the food options are quite limited. Can normally get a seat and it does have seating outside too. Not the fastest costa around..

Standard Costa. Always seems to be a scramble for tables there. Dom Perignon special is good

Every time we go here the staff are friendly and helpful and go above and beyond to give great service, can’t fault it

Very kind made me anew drink for FREE after I didn’t like the old one five stars

This is a really nice Costa. Plenty of tables, some with really comfy seats.

Excellent service and friendly staff

We arrived at Costas,at 3.50 pm. Sign on door said open until 4.30 pm. Plenty of time for a coffee. We went in and ordered 2 latte. Assistant said we close in 5 minutes so they will be in paper cups. OK. By the time they made the drinks and handed them over it was 4.00pm. We sat down to drink them and before we were half way down we were asked to leave as they were closed. I replied it says 4.30 on the door but he said "that's out of date " so why is that sign still on the door. I sat and finished my drink and walked out at 4.15. We won't be going back, totally wrong attitude.

Tables were free of rubbish. Spacious seating area inside.

No Cheese Toasties as the main food area was screened off, but the cheese and onion ciabatta made a nice change. Cheers Costa - Keep coming up with ideas, much appreciated.

Lovely café atmosphere. Great coffees and drinks, serves savoury and sweet treats. Staff always Lovely and friendly. Costa battlefield also has toilets. This costa is well situated for shopping at Tesco, Dunelm, The Range and its close to garages and there's a gym close by.

Always cold drinks, won't go again

Friendly and helpful barista. Spacious Costa with nice atmosphere. Good place to chill after spending far too much money!

First time of visiting a Costa coffee, I loved the coffee and ambiance.

Can get busy as it is not very big

Very nice staff on my visit helpfull quick responsive two way communication 👏 Coffee flat white x2 breakfast raps x2 all piping hot and just as pictures show. I have mobility issues I was just about to ask a staff member to carry my order to table. But didn't get the chance to as I was told to take a seat and my order would be brought to a table of my choice. Wonderful understanding I don't want to ask I want to be treated just the same as everyone else! not having any embarrassment! having to ask infront of a que! Or then the mumbling and complaints by the que that go with helping someone 🙄 I found the choice of seats left to my own choice amazed us. As normally at other well nown Coffee shop- restaurants. Disabled people are pushed to use a designated area often setting you as the naughty step or wedged in a corner out of sight 😏 But Costa did us proud 👏 and truly let us be part of humanity while making us feel wanted! Excellent just Excellent well done please Costa can we have some more!

Google has incorrect opening times info ... Does NOT open at 7.30am.

This store looks like it needs a really good clean, the seats need a good clean, the floor looks like it hasn't been cleaned for a couple of day's, very disappointing.

Not too keen on the new oat milk, vegan cheese and ham toasty had very little filling , even though it was quite expensive Good place for a quick coffee, staff team were lovely

Great Maple Hazel coffee and Hog Roast toasted sandwich.

Free parking, easy access,excellent service, great coffee and toast whats not to like

Great friendly atmosphere and vibe, and certainly a coffee shop where you can relax, ready the paper, or do work via the free WiFi. Very friendly and knowledgeable staff who are very helpful and approachable. Seating both indoors and outdoors. Being on a retail park there is obviously plenty of parking space.

Terrible. Please support your local independent coffee shops

It was a great experience and the perfect place to sip a nice coffee and relax

Keep getting short changed beans when using reusable cups.

Nice little Costa, only two members of staff on a Saturday lunch time and they were a little overwhelmed but still very polite and fast serving everyone

We always visit Costa Coffee at the weekend maybe twice.The staff are friendly,chatty and helpful .We love the different coffee's and cakes that's on offer.Its lovely to be able to sit and chill out while drinking a hazelnut latte or a Belgium chocolate.The Xmas drinks are out soon and we're all looking forward to that.

No spaces, so we went to another cafe.

First visit very friendly welcome enjoyed my Coffee and Victoria Muffin so tasty. Will see you again soon thanks.

Would have been more but tables uncleaned. Needed to sort out a table for ourselves.

Perfect place to grab a pick me up while shopping

Only had coffee which was really good as always

The pleasantly informal young laywho served us in Chester Services. A lovely smile and wry take on the appalling weather.

Nice place, good mocca and friendly staff.

Generic Costa, but you know what you’re getting and it’s conveniently located on a retail park, plenty of parking and it’s a pleasant enough environment (could do with clearing and cleaning the tables a bit more efficiently)

Didn't try the food, coffee good as expected, though due to being short staffed coffee was only available in takeaway cups. Didn't detract from the coffee for me.

Lovely coffee staff are pleasant and courteous Ray and Jem are really pleasant and make you feel at home makes you feel like coming back and they make my capppachino just how I like it x

Really friendly staff and great drinks

Very busy and table's been left needing clearing away, but friendly staff.

Like every other costa, trouble finding a cleared table to sit at. Toilet a right mess too. Food and drink up to scratch though

Nice place Good choice of food nice and clean there

Thanks to the patient staff today while I was having a brain fog of what I needed while in with my son. They identified his special needs and offered me assistance straight away....thank u both very much xx

Good location, clean shop and quick service :)

Always get a great coffee here,one of the better costa's

Nice coffee not to busy.....they need to sort the tables out some rock realy bad can see someone getting scoulded.....

Always good,the coffee is great service is fab

Very friendly staff, lovely open and clean seating area outside.

It's Costa really come on people

Had a quick coffee and bacon roll, quick service and good quality

Nice quiet spot for morning coffee on a week day!

Its just coffee when you need one. Cheers Jeff

Fab every time we visit. The staff are helpful, the store is clean and the atmosphere is great. What more can you ask for? They were even kind enough to check where I was sitting after I called them upon realising I'd misplaced my keys. Thank you 😊

£5 cuppa tea! Yep, I ordered an Earl Grey tea…. I requested they chuck in an ordinary teabag to the tiny pot, so as to ensure it wasn’t too weak, and they charged me DOUBLE! Staff said ‘rules are rules’, without any acknowledgment or embarrassment of this ridiculous policy. Absolutely disgusting practice by Costa. Basically, if you want a strong cup of tea at Costa, you have to pay TWICE! This is England fgs, a nation of tea drinkers!

Breakfast deals are so small and the fillings are terrible, 1 withered leaf of spinach! and 4 small 1 penny size mushroons!, also ordered whipped cream for one of the coffees,none given.

Met up with a friend for coffee, excellent service & the hot cross bun cuppa was delicious. Thank you Costa

My go-to place for coffee. Very friendly attentive staff. Can be slow getting drinks at times when busy but understandable given each drink freshly made ... not a criticism of this branch just a general observation.

One of the best costas always busy staff are great

Busy busy busy, but the staff kept the queue moving. I ordered on the app, which seemed to take considerably longer than standing in the massive queue. It would be interesting to find out how the app orders make their way into the system.

What s lovely place to enjoy a coffee ☕

Busy. One barista. Queue. Overpriced.

A nice coffee stop. Quite small so not huge seating area. Just two toilets. Quite fast service. Clean tables

It does what it says on the tin...

Very smart and tidy Costa outlet, with plenty of indoor and outdoor seating and very good service and of course a good range of drinks from Costa

Typical Costa experience. Good coffee, nice cakes and polite staff. Clean and tidy as you'd expect too. Interestingly doesn't show on App as a Shrewsbury location. It's off Battlefield, opposite the Range.

Great place to meet up with friends..clean and tidy polite staff

Hot chocolate was barely warm, and ham and cheese toastie tasted as if the ham was off

Great for morning pickup or a quick bite to eat

Lovely! I didn't catch the name of the guy with dreadlocks but he was absolutely lovely to my godson! Thankyou :)

Not as nice as Starbucks, McDonald's, Nescaffe, Lor or the hot wet stuff from a dodgy van by the side of the A41.

It's a Costa coffee, quiet spacious inside but no drive thru which was a surprise due to its location.

Good quality and price in comparison to some of its competitors.

Filthy floors, dirty tables not cleared. 14:06 10 Jan 2022.

Nice little place. Great staff.

Great coffees although always feel a bit rushed. The young Lady seem very blazer most of the time. Display shelves are dusty like straight out the warehouse. Still, I’ll go there again.

Quiet today. Friendly staff, lighting is good in this one.

A very good place to have a coffee and staff very friendly and helpful

Because of the fear of catching Omicron, the new Covid variant, I wanted to collect my order. I was outside, to take some fresh air, with my baby. It was cold. I did not want to wait. I ordered my coffee from the Costa app. Then I started to wait for it outside of the Costa coffee shop. After 8 min I went in the shop but it was not ready. It was crowded so I did not want to wait inside. Then I checked the app for an information. But there was nothing. Then my baby felt hungry. I needed to feed him. I fed him outside. Then I realised it had been very long time to get my coffee. It had been nearly half an hour! I went back to the shop and did not see my coffee on the collection table. Unfortunately it was very crowded inside and too risky for us. Some of the customers were not wearing mask! I excused the people in the queue and reached to a staff to ask about my order. She said that they could not see the orders on the screen! Told me to order there! I told what was my order and finally grabbed my coffee! One of the staff gave the flakes in a cup separately and then gave the coffee. I tried to carry two cups while trying to push the stroller. It was a very bad experience with Costa!

Usual costa good coffee not cheap,but slow service

Lovely and good coffee as alwaysX

Nice food coffee is the best clean freindy staff good seating. recommend try roust pork sausage roll hot wow

Staff not very friendly and very rude not like your. Shops

Busy, but efficient service on Saturday morning. Coffees all made to a high standard, and pastries equally good!

Good food and drinks, reasonably priced. Clean and tidy environment. Nice and comfortable atmosphere. Friendly and attentive staff. Ample parking.

Maybe move umbrella from by the door

Friendly staff, great coffee, lush cake. Only giving 4 stars as tables needed a wipe, my pet peeve

Haven't updated the opening hours on google. Says open til 19oo, but closed at 18:20

Usual high standard of service and cleanliness.

Always rely on Costas being the same. Staff friendly coffee very nice

Lovely but too much coffee. Small cups would be much better! Lovely lady who was kind and friendly 👍💛

Helpful and friendly. Clean convenient position

Outside seating as well as indoors.

Friendly staff and effective service

Safe to shop and the usual standard of the coffee and service

Lovely coffee as always. Good covid system in place and well-spaced outdoor seating to enjoy your drink in the sun