Based on 114 opinions finded in 1 websites
Based on 114 opinions finded in 1 websites
Nº 247 in 422 in Newark and Sherwood
Opinions
Overpriced and underwhelming coffee. This isn't unique to this particular Costa. It's the same level at all of them unfortunately. My advice is always to go local and support local businesses first when wanting a caffeine fix 😊
Marsden . 2024-05-27
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Quick service and surprisingly good toasties!!
John Young . 2023-12-04
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Very delicious coffee definitely better than in Costa Stodman St, Newark. Definitely better service and barista. If you want a good coffee and a beautiful drawing, I recommend it.
Barbara Steltmann . 2023-11-12
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Slow service. 3 members of staff. All working on a single drink order before us. No apology and just excuses from rude staff members! Also gave me cream when asked not too. What happened to allergy management!
Isaac MacIntyre . 2023-08-02
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Asked to use the toilet, given the code and advised female staff member (Saturday lunch time) that the toilets was blocked, she shrugged her shoulders, my daughter asked if she could use the toilet in the baby changing area, to which she replied you will have to wait, get the key of the person currently using it. When taking food order she never spoke! This member of staff some customer service training!
Linda Madeley . 2023-05-15
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Coffee and cake with friends. Food is always fresh and delicious.
Rachel Reagan . 2023-01-17
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Always good to re-visit this place
Des Vadgama . 2022-11-19
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Ok service although it is quite annoying that they dont ask you if you want a flake or marshmallow with your Baby Chino.
Goodwin Jankus . 2022-10-30
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Clean, friendly, good facilities
PAUL WILKINS . 2022-10-29
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Great service and excellent quality 👌
NEVILLE GEORGE BRITTON . 2022-09-23
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The worst experience I've had in a coffee shop! 4 staff on and all like their first day. Clearly never had any training and it was like watching 4 sloths at work. Couldn't blame them but whoever put them all on together in the deep end needs to rethink their position. I didn't order drinks ourely as they were taking approx 10 mins to make each one so just ordered 2 cakes and a tuna melt. After queuing for 15 mins (only 2 in front of us) we got served, 20 minutes later i asked for a refund. During the whole time we were there they had served 4 customers! Not one of them were happy.
Darren Towers . 2022-09-11
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Service was slow. Ordered 2 flat whites and a latte. After 20 minutes of waiting we received the latte and 2 flat whites and received the other flat white after another 10 minutes to only realise the flat whites were actually cappuccinos
Lucy . 2022-09-01
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Very nice little coffee shop that joins onto the odeon cinema, nice polite staff that was very helpful.
Tez Clark . 2022-08-18
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Very nice and understanding staff. Great drinks as well
Sebastian . 2022-06-02
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Quick service even though it was busy. Quality product as always
Cheyenne Arnold . 2022-05-26
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Clean and comfortable this Costa offers a welcome to its customers via a helpful and friendly staff. Shame it's still closing early and isn't available for evening movie goers.
Marc Berry . 2022-05-20
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Always a great visit. The staff are lovely and approachable.
Toni Wookey . 2022-03-23
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always clean, friendly and pleasant. Efficient staff
Barry Dyson . 2022-02-23
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As always great coffee and delicious cakes
Steve Mc . 2022-01-07
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Nice little Costa under the cinema. Bit draughty through the door today, but its a cold wet and miserable day. Had a tea, nice full cup and hot on arrival (was brought to table). Friendly staff, would use for meetings again - thank you.
Thomas Pearson . 2021-12-07
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Usual Costa fair but one of the most spacious and clean Costa's I've been in. Staff very helpful in explaining the new App.
Harry Burrows . 2021-11-14
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Order 4 large hot chocolates and they were all cold. Waiting far too long for them aswell.
Charlotte Parkes . 2021-11-12
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Staff very friendly and helpful
Jacqueline Anderson . 2021-10-27
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Me and my friend ordered a salted caramel frostino and its very watery and doesn't taste of anything very disappointed
Kimberley Moch . 2021-06-05
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Flat White and Hot Chocolate from Costa .... definitely are opening my day
Piotr Az . 2021-03-06
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I go regularly because the staff and service is great along with a good food range.
Annette Deith . 2020-03-11
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Good coffee, no queues, quick service at this cinema based Costa in Newark.
Peter Dutton . 2020-01-23
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Great coffee, great food and great staff.
Isobel . 2019-12-11
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Tea nd coffee was horrible, normally find costa decent
Karl tucker . 2019-08-16
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Ordered my coffee at 1.30pm this Wednesday. I payed for said coffee but never received it. Might be new staff or might be just scamy work ethic
kestas lebedevas . 2019-08-07
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Costa always serves good quality coffee, has pleasant decor and interesting customers
david kirkman . 2019-07-29
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My large Capachino was the business & the staff was very polite & helpful.
John-paul O'Keeffe . 2019-07-27
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Very nice staff. Even though its usually packed you still never wait too long.
Chelsey Witham . 2019-07-06
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Visited costa to buy 2 hot takeaway drinks on a Friday evening at 8:42pm , ordered drinks paid and when asking where the toilets were was told they are shut as we are closing in 15 minutes. Discussed is a polite word for how I felt when told we will take your money but not allow you to visit the toilets , I complained quite a bit to the result of them opening the toilets so I could use them . I will never visit this Costa again despite how frequently I’m in the area !!!!! Poor managing of the premises in my opinion , customers satisfaction should be your first priority.
Chelle Matthews . 2019-05-07
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Great drinks and friendly staff
Karen Clark . 2019-04-27
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Clearly the "friendly staff" aren't working today. Asked for 5 drinks, 2 were wrong and when we told them the barista shouted that that was what we had asked for. Even my 9 year old was shocked at how the staff spoke to us. If you don't like your job, get a different one.
Ben Gronow . 2018-10-06
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Friendly staff. Good coffee. Like all Costas takes a while to get the coffee especially if there is anyone else in the queue.
Bish Bosh . 2018-09-11
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staff super organised and friendly, especially the pretty girl with glasses. 10/10 for drinks AND there were christmas cups. very happy
Rosie Fryer . 2017-11-04
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Great staff, but not enough as the queue builds up quickly and you need to wait a while for a great cup of coffee.
sarunas mulevicius . 2017-10-21
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Incredibly friendly staff, good coffee and food
Daniel Southern . 2017-08-19
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Consistently the slowest service on the planet, I mean, how hard can it be to serve 2 coffees.
Gary Wright . 2016-02-06
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Food and drink was good but barista was not very well organised
Anthony Northcote . 2014-07-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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164 Opinions
We stayed at the hotel for two nights to attend a family wedding. The hotel is in the centre of Southwell. It has very nice outdoor seating. We ate on the terrace on the first night and the food was very good. It is a very old building so very traditional. Staff service was superb at all times. The wedding was very well organised. Our room was comfortable and beautifully decorated with a nice bathroom. There is plenty of parking behind the hotel. The points I would make for improvement are :- 1. It was incredibly difficult to book once the wedding couple had requested that rooms should be reserved for the wedding party. This just wasn’t possible by telephone and I ended up writing a letter to request a booking. 2. The top floor rooms were very hot. A fan was provided which was very effective but it was puzzling that the corridor was cool and the rooms were hot. We had to have the fan on most of the time 3. The wedding meal service was a little bit slow. Each guest had a card at the place setting with their chosen dishes and I wonder if the managers could speed up the service by having the dishes listed on the card colour coded? However, we had a really nice stay in a beautiful location. I would definitely stay again and I would recommend the hotel to others looking for a great location for a wedding or other event.
148 Opinions
I went on sun and they did my daughter's meal wring and then they didn't have any wraps left for her to have it so had to get a refund. Then I ordered my food at 11.27 and asked for a cooked breakfast to be told that had now stopped and was now a carvery which I ordered with a take out coke. Told they would bring out my meat for me. Waited 30 mins for this only not had it brought to me. And during this time I ordered a burger for one of our party and he received that and o was still waiting .Went to complain and ask for my money back only to be told by the the staff that I didn't order one and she was really rude. I explained it was the other girl who served me and told her how I paid and what money I paid with consisted of. Only to be told again I hadn't ordered anything. Then she spoke to the other who confirmed this and she then said she would give me a refund no apology or anything.
348 Opinions
First trip here on Friday night. We had the all you can eat buffet. The food was nice and very plentiful. We always have way too many starters and are full before the main but this time we had to finish the main. As it was mint. The Singapore vermicelli was beaut, as was the honey roast pork. The salt and chilli deep fried baby sweetcorn was the best. Staff were great we will come again.
260 Opinions
I had a coffee and a scone . It is expensive and the scone was ok but nothing special ,it was crumbly . The staff were friendly . It isn’t very smart inside , not because it’s an old building but needs improvement .