Costa Coffee in Wycombe

It's an ok place to get coffee and a sandwich.

it would be desirable for the cleanliness to be at a higher level, every time when I go and want to take a seat the table is dirty and in general the workplace where the coffee is prepared is not taken care of either…

Big shout out to the wonderful staff!! Charlie, Theo, Kim and Nacho for their kindess and excellent customer service always.

Wonderful staff, happy faces, joyful atmosphere. The staff served me with a lot of help with what I wanted. I saw that they was all talking and having a bit of a laugh after I ordered, honestly I love to see that in workplaces! It makes the environment more lively and welcoming!!!

Went to this costa a few weeks ago after having the day from hell, and just wanted a bite to eat and a place to relax with my friend. It was late afternoon and the food we ordered couldn’t be heated due to it almost being closing time, anyway the lovely lad serving us Theo, gave us both free drinks , it was the loviest gesture and made my day. I have been in many times since then, as the place has the nicest atmosphere and staff are always welcoming !! Well done 👏🏼

We were served by the wonderful Theo. He is always polite and served us with a smile on his face. One of the main reasons we go in is how the staff treat us. Theo was very knowledgeable about the drinks, and helped us every step of the way! There was an issue with our food not being able to be cooked as it was 30 minutes to closing so he compensated us. Exceptional service!!

Only had takeaway once but lovely people, friendly service, and tasty soya latte. The actual room temperature was a bit too warm for me. I didn’t have a travel cup this time and the take away cup was a bit too hot to hold. Was scorching my hand. I do like hot coffee but company needs to produce better cups or those little paper rings for making the cup easier to hold.

This Costa Cafe in Eden Centre High Wycombe is always good to visit ! Staff are attentive, and always helpful. Seating area normally clean etc too. All in all good place to visit !

Staff were polite. I ordered a vanilla latte. Will never order from there again. Was occupied with baby and so gave more than enough time for it to cool down before drinking it. Took the first sip and it felt like it was made of JUST pure boiled water - it burnt my tongue. So now I have a very sore painful burnt tongue. Thanks Costa. Not going to be visiting again.

Visited yesterday afternoon. The girl who took our order was very pleasant and friendly. They got our order wrong and I queried it with the guy making the coffee. He was extremely rude and patronising.

Excellent customer service very welcoming and polite staff.

Worst customer service ever...lady behind the till was lovely. I asked if they had a cup holder as it was too hot to hold. Guy replied i can give you another cup but we're not supposed too with. He had such an attitude even the lady at the till looked up. Absolutely disgusting!!! Shouldn't be working there. Make the cups better insulated so they can be held if this is the kind of response customers get when asking. This does not include the lady behind the till. She was lovely.

*don't you DARE hide this review because i promise if you do, i WILL repost this, and talk about the other things that i chose not to speak about. I also expect a WRITTEN apology, through email or text. It shouldn't be hard to figure out who I am since you lot don't hire people of colour much anyways* Hello I just wanted to share my experience working here I worked there for three months in 2018, and the entire three months, I was made to clean the shop. Absolutely awful, if there is one thing i despise its working in an environment where i'm not being treated the same as other people. I was also the only non-white person working there at the time. So you can imagine how the only person of colour constantly cleaning looked upon that shop. You're probably wondering, "well i mean you were new, so its inevitable that you'd be trained later and not sooner, you also did weekend hours so they probably didn't have the time to train you". And yes i would gladly agree, however there was another girl who started a week, only ONE WEEK before me. And she was trained to make coffee and do the tills with no problem. Infact, she learned how to make most coffees within ONE MONTH. I left after THREE MONTHS, only learning how to make a Latte and Americano. And the ONLY reason why, is because a new manager came, who was able to discipline the shop BETTER, according to Costa regulations. SHE, was the reason why I was able to get into coffee. She came a few weeks before I left, so i'm sure if i stayed she would've taught me. For majority of the three months I was made to clean tables, take cups and plates into the kitchen and wash them ready for the staff to use. This is a job that should have been shared, NOT given to JUST ME. If you can teach the girl (who i very much liked btw, and had no issues with her), who started a week before me, then you would've been more then capable of teaching me. So my rating for WORKING in Costa Eden Centre is; 1/5 And the only reason why I'm giving it a 1 is because of the manager who came and actually motivated me to do more challenging things. Otherwise i would've given it a 0/5 :)

Quiet, calming, the staff are usually quite friendly. A handy pitstop before work.

Always had best experience at costa and trying new flavours specially festive drinks and food is pleasant lovely atmosphere Good service

Costa Coffee @ Next has very gd customer service & the staff were very helpful & polite.

The staff here are always friendly. Lovely to see them back