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4.3

Based on 365 opinions finded in 1 websites

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Nº 252 in 488 in Derbyshire Dales

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle3654.3

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Nice coffee as always, having a costa #goodtimes

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Bradley Kemp . 2024-09-07

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Great staff great shop loads of seating and efficient service

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Paul Bowden . 2024-08-31

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Shout out to Harvey and Loraine the Baristas who served us. And they were very polite. Top Gaff that was clean with a nice atmosphere and also comfy chairs. One chocolate twist and two coffees later. And two satisfied customers . Have a trip to Derbyshire and pop in ✅

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Wheelz Out and about . 2024-07-07

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At Ashbourne Costa was not happy with my cappuccino won't be going there

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Patricia Jedras . 2024-05-29

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Coffee no like it used to be very expensive

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Doug Riach . 2024-01-27

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Nice little place the staff were very friendly

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alex gould . 2024-01-20

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The Costa Coffee cafe in Ashbourne, Derbyshire is a popular local cafe with a good selection of drinks and cakes.

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William Johnson . 2024-01-12

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Lovely warm, clean environment, Sarah was really attentive to customers, helping with app questions as well as making Lovely drinks, food, great service thx

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Lynn . 2023-12-11

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Not as clean and tidy as my usual Costa and the cookie I ordered was soaking wet for some reason, although they did replace it with a fresh one. Definitely room for improvement.

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Mike . 2023-10-07

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Lovely Costa in Ashbourne. The staff are very friendly and helpful.

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Rachel Camm . 2023-08-23

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You just can't better a Costa for Coffee.

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Chris Robe . 2023-06-26

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Always good and friendly service

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Gosia Stewart . 2023-05-26

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Love this place I always feel welcome.I go on my own & the staff are fantastic.The manager well what can I say she's hilarious, makes u feel very at ease,so friendly. Thanku all Costa staff.

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Jane Sewell-Shaw . 2023-05-10

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Being lactose intolerant, I ordered an Oat Latte but was served with an ordinary milk latte. When questioned, the barista said he had no idea whether what was in the glass was Oat milk or not!! You'd think a barista would (a) be able to tell, (b) be able to read the till ticket saying "oak milk" and (c) apologise for their error rather than saying "no idea, I've made so many". I expected Costa to handle intolerances and allergies more competently than this.

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Nick Galton . 2023-04-21

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Excellent coffee ☕️ as per usual 😋 👌

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Julie Whitmore . 2023-03-06

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Coffee and Cake is good and the service is friendly but the decor is looking a bit dated. Lacking a bit of atmosphere. On the plus side, it's the only coffee shop open (until 6pm) after about 4pm in Ashbourne!

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Linda Lambert . 2023-01-03

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It's always a good brew at Costa.

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Alan Thomas . 2022-12-13

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Love to go there good coffee friendly staff

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Susan Wilkinson . 2022-11-04

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Like the sausage muffin and a catcuccino.

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Gerald Delaney . 2022-10-26

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Staff were extreamly friendly and helpful great coffee

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zoe lucas . 2022-09-23

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Good coffee, prime location in Ashbourne.

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David Lawrence Banks . 2022-08-30

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Super friendly and helpful. Good food and drinks

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Ian Rutherford . 2022-07-10

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Friendly staff, great service and good food/drinks. Really enjoy going into this costa. I will be back there again soon.

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Mark Riley . 2022-06-13

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Hello, today their was a lady in your store with a service dog. I really felt for this lady as there was a terrible woman who clearly was very uneducated about what service dog does. The manager acted professional and approached the lady to resolve the matter and she was even shouting at him as she complained about the service dog. Well done to the staff for realising what a service dog is all about! So sorry to this lady with her service dog! Bless her, must have been so upsetting for her

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S Hubball . 2022-04-02

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Would like to remark on the professionalism of the staff and management after our visit today myself and my wife went into the shop with our PTSD service dog after being rudely confronted by another customer about my wife’s disability as it wasn’t visible The woman in question was very rude and obviously uneducated The staff handed the situation very well 5 stars

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daran haney . 2022-04-02

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Had a skinny latte as a takeaway, staff were really nice and checked if I had a Costa card to scan. Lots of food choices and they were well stocked. Lots of seating inside, would definitely visit again and might sit inside next time.

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Pepper Onigiri . 2022-02-02

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Good coffee, kind albeit unnecessarily stressed service which made for a slightly less relaxing trip.

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Annabelle Acres . 2021-12-31

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Kept us going throughout lockdown & beyond. Always friendly staff working hard against the backdrop of Covid-19, mask-wearing & sometimes very busy times. With Costa you know what you're getting. Might not be the cheapest, but so reliable.

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Gordon Riches . 2021-12-26

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I went to Costa coffee ☕ House 🏡 and I was disappointed with the service, unfriendly, pushed far to rapidly along, totally unprofessional and no effort made in the preparation of the coffee the staff were so so🤔, I have been to many Costa house's and I love their coffee ☕ but the place looked dull no nice atmosphere to match the coffee ☕ and food 🍰🍪and the outside of house 🏡 was very sloppy with serviettes, cigarette buts and waste food on the ground, there was enough staff on duty so there was no need to have the place so unkempt, pitty,

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Donnas photos all photos . 2021-10-29

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Nice atmosphere, staff friendly and a welcoming space for the kids... enjoyable visit

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J Forrest . 2021-10-29

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Had a free cake for my birthday but there was no carrot cake, not a happy bunny, I love carrot cake. Coffee was as good as ever.

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Elizabeth Roberts . 2021-09-29

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Fantastic staff both in the shop and customer helpline who helped us renew and use an expired gift card. We really enjoyed our toasties - thank you!

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Rachel C . 2021-08-21

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Branch of Costa Coffee in Ashbourne. Usual Costa fare and décor. Tea, sandwich and a shortbread. All pretty good but standard. Branch fairly clean and tidy. Toilet available but, irritatingly, the hand dryer wasn't working. Tables being cleared well and wiped down. Bit of a queue for service or for drinks but nothing unusual. All in all, good!

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Simon Carter . 2021-08-16

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Friendly staff and nice coffee. Will definitely go again.

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p “Bucko” b . 2021-08-15

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Went for coffee whilst in Ashbourne. Damp miserable day and was quite chilly inside with aircon. Lovely coffee but the room at the back where we sat was quite dismal.

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Sheila Furniss . 2021-08-09

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Always nice to have an ice coffee in hot weather

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Mike Swann . 2021-07-25

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LOVE COSTA . THE BEST COFFEE. ALSO ALL THE STAFF ALWAYS FRIENDLY AND VERY PROFESSIONAL. GREAT PLACE 👍👌👍

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GILL GARLICK . 2021-07-17

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Excellent as always. Thank you.

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Paul Rosendale . 2021-06-28

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So pleased we popped in for a drink. The staff was so kind and chatty, the shop was so clean and tidy. Tables were spotless. Drinks were fantastic as usual and even gave me a little extra milk for my son. Price is usual costa price, but I think worth it. Will definitely be back soon . Thanks Steve Katie and Harry

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Steve Clark . 2021-06-27

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The new manager in Costa in Ashbourne is very nice and very helpful ànd all the other staff are very friendly and helpful and very welcoming

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Sandra Barks . 2021-06-19

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Coffee was good. Staff friendly could have been better organised on table lay out with more thinking more could have been open

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Stephen Young . 2021-05-23

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Well organised and efficient. Staff working really hard to accommodate diverse needs of different customers in the current world of track and trace.

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Richard Foster . 2021-05-22

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Still the best coffee with treats and sweets. Take away only for the minute. Socially distanced with sanitiser. Friendly and helpful staff.

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Lisa Coope . 2021-04-13

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Costa Ashbourne is mostly very friendly service and staff really embrace the company initiatives. Good individualised coffee too.

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FBJ Jones . 2021-03-07

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I shall Not be visiting Costa Ashbourne again. I have now encountered the person with bright coloured hairs attitude twice in recent weeks she wore no mask or gloves to make my drink but scolded me for touching a cup carrier which had to be thrown away because I had dared to touch it by mistake. She clearly is not customer focused. Come on Costa your customers are your business no customers no business.

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Sharon Sayers . 2021-02-23

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Visited Ashbourne costa today and never again ..... never have a ever been served by such a rude person with really bad attitude think she was maybe manageress as she was not in Costa uniform absolutely awful ,,,lady on the till pleasant but think even she felt intimidated by the other ladies attitude ... don’t visit here there’s plenty of other places in Ashbourne doing takeout drinks and snacks go there where you will be treated better

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Teresa Oldfield . 2021-02-14

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Such an amazing place. Food is always delicious and the coffee is the best ever!! Staff are always helpful and polite full, nothing ever seems to be too much for them. It also helps, no matter which branch you visit, service, taste, delivery, its all the same which means you know what value you're getting, no matter which branch you're in

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ste63 63 . 2020-12-31

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Well managed with the COVID-19 situation

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Yasmin Brewell . 2020-12-20

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the drink tasted of mouldy water and had no flavour of what it was meant to be!!!! not only that but the lady serving was rude and grumpy. I will not be going back anytime soon, and I would recommend for you not to either!

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Bella . 2020-11-04

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Usual Costa fare, staff not very friendly.

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Barry G . 2020-10-11

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Really friendly shop. Great at social distancing. QR code for track & trace

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Andy Watkin . 2020-09-22

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Good coffee, as you'd expect, but really disappointed by laissez faire approach to test & trace. No evidence of staff reminding or encouraging people to follow poster / QR code compliance so hardly anyone is bothering with it. We need to! Support the NHS and public health in controlling future spikes this winter, please.

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fiona waring . 2020-09-08

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Nice friendly staff, quick service.

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Robert Oxley . 2020-08-30

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Kind staff, quick service. Good hygiene and safety during covid.

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Devin Eyre . 2020-08-16

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Good service friendly staff but only one serving, Covid strikes again!!

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Graham Foreman . 2020-08-08

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Slow service but happy staff and comfortable atmosphere.

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John Cook . 2020-03-03

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Good coffee and they pay their taxes

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Michael Gillingham . 2020-02-14

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Standard Costa, but better than usual staff. Tables quickly cleared.

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John Wright . 2020-02-04

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I love Costa and when you have lovely pleasant staff, it really adds to you relaxing with fantastic coffee!!

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St _udz S5 . 2020-01-27

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As expected. Very nice flat white and toastie.

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Andrew Ibbotson . 2020-01-11

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Didn't know that they did herbal tea, loved it. Had a lot of fun just chilling after an exam.

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Samantha Bartholomew . 2020-01-07

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Really good to find this open on new years day. Villagers moan about the invasion of chains but then, when you visit their village, only Costa can be bothered to open!

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Darland . 2020-01-02

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Fantastico... Coffee & Christmas warm mince pies...!!!

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Paulo' BIANCHI . 2019-12-15

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Just another coffee shop, but clean efficient, lovely staff, well lit for reading or writing.

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Paul Sanders . 2019-12-01

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Definitely one of the better Costa stores. Very clean and tidy with plenty of seating available with wheelchair / pram access not an issue Very friendly staff. Usual range of coffees & teas available with a selection of hot and cold food to take away or eat in. The store seems keen to support the work of their foundation - the guys are always dressed up and there are books & DVDs for sale in store. Reward points are available via the costa card or phone app. You can also get free WIFI in this store.

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Leigh Baines . 2019-11-09

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Really friendly service. Very clean in the Ashbourne costa. Many costa's are messy n dirty lately.

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Alison Majorowicz . 2019-10-05

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Fast food, ok, it is what it is.

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John . 2019-09-24

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Lovely lattes, but the biscuits and cakes are a bit too expensive for my budget

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Katty P . 2019-09-13

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The staff are really pleasant here

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Rob Turner . 2019-09-11

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Great staff here helpful and patient with inquisitive little boys. Thank you. Oh and the coffee and cakes are as good as ever.

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Chris Rothery . 2019-08-24

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Open when other cafes are closed and pleasant staff

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Darrell Twigge . 2019-08-23

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Costa Costa, Costs a lot for coffee. Still like it tho.

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Edward Twigge . 2019-08-18

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First time in this branch staff friendly nice relaxing atmosphere.

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Mark Scott . 2019-05-20

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Cosy old style coffee shop surroundings with up to date Coffee.

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JEFF BOWLER . 2019-05-08

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The coffee is far more superior to that of their nearest rivals.

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Anne Murphy . 2019-04-17

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Failed to mention multi buy discount available.

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Derek Williams . 2019-04-11

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Nice coffee, nice interior and friendly staff

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Xander Shore-gibbs . 2019-04-09

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Nice interior and friendly staff but overpriced

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Harvey McKenzie . 2019-04-09

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Good example of the chain. Stays open later than other coffee shops in town too

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Bob Pugh . 2019-03-11

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Coffee not as good as in Nero, but not too bad.

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Justyna Anna Gmiterek . 2019-02-20

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Friendly staff warm nice atmosphere

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Andrea Fowler . 2019-02-03

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Always friendly service with a smile, and plenty of room! Nice relaxed atmosphere

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Rich The Rocker . 2019-01-19

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Costa always do good coffee. Was nice to try a festive drink in the ginger bread latte

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Steve barber . 2019-01-06

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Staff were lovely but my hot chocolate was cold and had a funky taste as did my son's .. had already left the shop as I had takeaway cups so couldn't ask for a new one..

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B . 2019-01-03

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Staff here are very pleasant. Cafe lks better now it has been spruced up and made lighter

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Christine Collinge . 2018-12-23

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New look store in Ashbourne after recent refit. Looks nice and still great coffee.

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Wayne Currie . 2018-12-23

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Nice enough, but if I'm honest I prefer the intimacy of the smaller independent coffee shops over chains

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Marcus Pollard . 2018-12-11

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Recently redecorated, seems more room than in previous visit. Very good cup of coffee. Will visit again.

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Bert Theobald . 2018-11-29

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Poor.. Would've expected more after a re-furbish. Tasted nothing like coffee, more like coffee colored water, ...

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Dean Martin . 2018-11-17

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Great place to go and have a great cofgrw

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Emilene Douglas . 2018-10-10

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Service was prompt and courteous. Mushroom toastie was delicious!

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Richard Lovell . 2018-09-19

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Consisrently good cofffee. Lovely staff

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Michael Jackson . 2018-09-18

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Good coffee shop and great customer service

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Percy Smith . 2018-07-28

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We sat around drinking coffee and it was nice. We didn't prefer the iced chocolate mochas.

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Paul Eggleton . 2018-07-24

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Costa is one of my fav places and this one in ashborne is quaint really enjoyed the coffee and the cake I had.

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Natalie W . 2018-07-19

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Good, however many tables were dirty and had to be cleaned upon us asking.

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Arron Faulkner . 2018-06-26

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Had a very nice cappuccino in a very comfy seat

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Angelarjymtfrdrxex babeee . 2018-05-24

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Fantastic coffee house with excellent service

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Mark Goldstraw-Davis . 2018-04-06

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Lovely team quick service but this place needs a refurb!

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Sarah Bidwell . 2018-04-06

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Lovely white hot chocolate...mmmm

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phil8865 . 2018-03-12

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