GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.4

Based on 301 opinions finded in 1 websites

site_photo4

Nº 195 in 641 in Rochdale

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle3014.4

comment_iconOpinions

Says it closes at 7pm went in at 6.48 and the doors were locked.

site_logo

Rhenuma Akther . 2024-10-03

MORE AT Google

Excellent and relaxing place to have a cup of coffee with friends or alone during work break !

site_logo

Shafkat Gondal . 2024-08-24

MORE AT Google

I use to go costa all the time however recently I've realised they've started allowing dogs in the shop. Eventhough it's not a problem for me but I've seen staff members petting the dogs and then refusing to wash their hands and carrying on serving and making food and drinks. Which poor lack of hygiene.

site_logo

Zunaira . 2024-07-17

MORE AT Google

Brilliant friendly customer service but the coffee very inconsistent, too hot, cappuccino with no froth etc

site_logo

Mohammed Arslan . 2024-07-03

MORE AT Google

Warm day so ordered iced coffees which were very weak and disappointing. Wouldn't recommend. Staff polite but tables not cleaned, requested same.

site_logo

chris Fostinis . 2024-06-25

MORE AT Google

I am wondering why everytime I come to a costa, same as in rochdale Town centre, there is only ever one toilet working. There is a always a queue. Also the staff clean the toilet and go in with their aprons on and out with apron on. Please can you clean the cushions on chairs and in between. This costa is not clean...just look at the toilets. Won't be coming to Kingsway again.

site_logo

Debbie Quinn . 2024-05-23

MORE AT Google

Nice place just to sit and drink coffee!

site_logo

Світлана Тарасова . 2024-03-11

MORE AT Google

Good location on the retail park Can get busy quickly but definitely worth going to relax and have some hot drinks

site_logo

Liam Hawkes . 2024-02-04

MORE AT Google

I love it there the staff are really funny and pleasant helpfull especially becky. Enjoy going there can have a conversation with them as well not miserable. Becky and Sara are really nice

site_logo

Asma Ahmad . 2024-01-30

MORE AT Google

Very helpful when I left my phone there.

site_logo

scorchin brandon . 2024-01-27

MORE AT Google

Really friendly staff, very clean branch. The coffee was well made.

site_logo

Rehan Muhammad . 2024-01-24

MORE AT Google

The door was open all the time, tried to close it but it just opened again. Really draughty n cold. The drink was nice. You queue to get your drink so not really able to give stars for service.

site_logo

Tania D . 2023-12-25

MORE AT Google

Your bog standard Costa, fine, nothing special. However, the service here was poor. The first lady who served me was nice enough. But the one doing the drinks ain't cut out for customer service. No acknowledgement whatsoever. I said thank you when the drink was put in front of me, nothing in return, no smile, no eye contact, certainly no thank you. Some people seem to forget it's customers coming through the doors paying for their products that keep them employed. Manners cost nothing and in customer service it's a must.

site_logo

Emma G . 2023-12-18

MORE AT Google

I have only given 3 for service because none of the staff spoke to you. However, it was s very good efficient service system. Not much seating.

site_logo

Alison Cooper . 2023-10-08

MORE AT Google

Called today oct 7 . 23 .Fantastic staff and customer service as always

site_logo

Kenneth Higgins . 2023-10-07

MORE AT Google

Costa Coffee is a well-known chain that provides a consistent coffee experience. They offer a variety of coffee beverages and snacks. The ambiance in most Costa Coffee locations is pleasant, making it a decent spot to relax or work. The service can vary but is generally efficient. While it may not be the most unique or artisanal coffee shop, it's a reliable choice for a quick coffee fix or a casual meeting.

site_logo

jukejmen uk . 2023-10-02

MORE AT Google

Great place to go for hot or cold food and drinks. Staff are very friendly and helpful. Can sit inside or outside with family/friends or by yourself.

site_logo

Stephenalan Hadley . 2023-07-11

MORE AT Google

Quick and easy visit to this Costa. I always go in rather than do the drive in. It suits me better. Delicious iced Cappy on a hot day.

site_logo

Julie Leach . 2023-07-07

MORE AT Google

Place to go for excellent coffee..staff are very friendly and efficient..

site_logo

Jimmy . 2023-05-20

MORE AT Google

Great customer service, and great coffee

site_logo

Daniel Johnston . 2023-05-04

MORE AT Google

Stopped off for a coffee while waiting for a garage to open. Service was rather slow. The toilet facilities weren't wonderful. The place seemed to be surviving on the passing trade from the adjacent retail park. Certainly not on my 'must visit again ' list

site_logo

Stephen Clark . 2022-11-24

MORE AT Google

Extremely pleasant experience ☺ very clean good service assistant was very helpful will return 👍

site_logo

Jake Blues . 2022-11-19

MORE AT Google

A really friendly place to take the family for hot chocolate and sweet treats. We were served by Ellie and Becky - they were both really helpful, friendly and enthusiastic - 5 star service...we will definitely be back!

site_logo

K Harvey . 2022-11-17

MORE AT Google

Lovely little coffee shop, staff were friendly, attentive, and a great sense of humour. Will definitely be returning:)

site_logo

Gemma Lee . 2022-11-14

MORE AT Google

Can actually say the worst food I've ever had I spent £34 on a breakfast and nothing was nice everything was burnt and stale absolutely fuming won't be going back don't know who runs that place but they need fireing quick

site_logo

Aiden Johnson . 2022-11-10

MORE AT Google

Always busy But Always Great Coffee or whatever you like ... The Tables are Always clean And the Staff Always do there Best 👍

site_logo

Bazzil Brush81 . 2022-11-10

MORE AT Google

Friendly staff, good tea and coffee. Could do with a few sofas and armchairs

site_logo

Joy Pauline . 2022-11-04

MORE AT Google

I am very regular customer almost go every day , there customer service is best and coffee and food is best , Sarah is managing very well, Lauren and other all staff is very good

site_logo

Khawer Javed . 2022-09-11

MORE AT Google

Lovely staff, come in here often and it's a nice environment to sit and have a coffee. Always clean and they offer food for kids and high chairs. If I have my pram, they always bring my tray to the table for me.

site_logo

Rosie Cooke . 2022-05-31

MORE AT Google

The usual Costa Coffee experience here. With the added benifit of being nice and roomy, so enty of seating space to catch up with a friend. Would have been nice to have a settee or big comfy chair as well as the normal table and chairs though

site_logo

Clough Reviews . 2022-05-15

MORE AT Google

Go with my wife also a costa member

site_logo

Richard Dawson . 2022-05-13

MORE AT Google

I'm absolutely shocked at the staff at this place awful attitude and coffee was awful. Never coming to drink at this place again. Awful coffee.

site_logo

Luna May . 2022-04-19

MORE AT Google

I love costa but kingsway retail park isnt the best for its customer service skills. my 5 stars remain with the rochdale exchange

site_logo

kinki angel . 2022-03-26

MORE AT Google

Not all coffee shops give you exactly the coffee you ask for. Probably the best Costa I have used.

site_logo

PETER marr . 2022-03-12

MORE AT Google

Bought an aero caramel hot chocolate and a large Mocha. Hot chocolate lovely. But. Was given a latte instead of a mocha which was not great, unfortunately as it was a take away we were at home and not we could do. Really disappointed. Learnt that must check drinks before leaving ☹️

site_logo

karen black . 2022-01-06

MORE AT Google

Excellent. Friendly staff, good coffee & lots of parking spaces!

site_logo

Mick Ashworth . 2021-12-30

MORE AT Google

Good coffee, never speedy service but never extremely long wait either, overall, you get exactly what u ask for!

site_logo

Leakproof ._. . 2021-12-10

MORE AT Google

These guys are always so consistent with the quality of products they provide and their outstanding customer service. Always smiling. Great atmosphere when you walk into this place. Keep it up guys!

site_logo

Jamal Ahmed . 2021-12-08

MORE AT Google

Always nice friendly staff and a good place to chill

site_logo

victor grundy . 2021-11-18

MORE AT Google

Friendly staff and coffee well made. A nice to place either to come with your laptop or to enjoy a chat with a friend or partner. Sometimes, the aircon is a bit high/cold, but minor stuff 👍🏼

site_logo

German Ucar La Salvia . 2021-10-29

MORE AT Google

Nice coffee, quick service and served with a smile.

site_logo

Dong-Yoo Park . 2021-10-13

MORE AT Google

Pleasent environment ,good service. It has a small corner for children .you can buy a book for them.

site_logo

samia mirza . 2021-10-07

MORE AT Google

Nice and clean, helpful staff. Great coffee....

site_logo

Graham Beswick . 2021-09-17

MORE AT Google

Very peaceful relaxing cup of coffee combined with excellent service

site_logo

neil sinker . 2021-09-02

MORE AT Google

Brilliant coffee, good friendly service

site_logo

Gary France . 2021-09-01

MORE AT Google

Sat at outside seating area as I had my dog with me. It was absolutely filthy, not just one day's dirt, it looked like it hadn't been cleaned in ages. I wouldn't even let my dog sit in the floor! I paid the same price as customers inside but had to sit in filth!

site_logo

Deborah Anne Lacey . 2021-08-09

MORE AT Google

Very good customer service keep up the great work 👍

site_logo

Alam Hussain . 2021-08-07

MORE AT Google

My favorite coffee shop for my "Cortado", great staff 5 stars.

site_logo

Jose Rafael Mendoza Plasencia (Ralf X) . 2021-08-07

MORE AT Google

Been plenty of times but today was awful. Staff didn't seem bothered. Got order wrong twice and eventually asked for a refund.

site_logo

Gary Charlesworth . 2021-08-05

MORE AT Google

Being a regular customer, The girls and boys here are great, my usual order can be waiting for me without asking or saying a single word, they are all friendly and ready to help with any queries, in my opinion, definitely one of the best Costas in the country, I drive HGVs all over UK so visit many, and they haven't impressed as much as Rochdale Kingsway, well done

site_logo

Dave Holt . 2021-07-21

MORE AT Google

Love their coffee, friendly staff x

site_logo

Margaret Walsh . 2021-05-30

MORE AT Google

New staff learning the trade half cup measure again, normally I’m fine but the price has gone up again, at £2:95 for medium I don’t expect half cups happened on a few occasions with new staff. Clean place, friendly staff, it’s not a bad review but expect more I’m a regular at this place and spend money here. Might start going Starbucks instead until they piss me off

site_logo

Andrew Booth . 2021-05-24

MORE AT Google

Coffee good but staff hit and miss .don't clean outside tables. And why you can't make toast anymore because of covid god knows when they do toasties

site_logo

ANITA CHARLTON . 2021-04-29

MORE AT Google

Ordered on the app that took ages, understand there is an offer on. Stood in a queue but no one told us the drinks had been made and were going cold. Costa remade so would have cost them a waste of money. Drinks lovely though.

site_logo

martin bill . 2021-04-14

MORE AT Google

Great drinks but first time I've ever been charged for cream (puppacino).......right after she'd told me that the cream I was saying no to on the drinks was free. I didn't realise until I'd already paid and I couldn't be bothered arguing at that point.

site_logo

Lexi H . 2021-04-03

MORE AT Google

Usual costa, epic coffees and decent service

site_logo

DAN . 2021-01-10

MORE AT Google

Lovely staff and quick service. 10/10

site_logo

SPOOLIN TWIN TURBO . 2020-12-19

MORE AT Google

The best Costa Coffee outlet in Rochdale. Great service and brilliant staff, nothing is too much trouble

site_logo

Stephen Russell . 2020-11-25

MORE AT Google

Very petite Asian girl working here at the moment and she had given me the best customer service time and time again, would highly recommend, 5 ⭐️

site_logo

Joseph Gryson . 2020-11-16

MORE AT Google

Nice coffee, as you would expect from Costa, but the staff are not very friendly at this store, and they all look unhappy.

site_logo

angie nik . 2020-11-03

MORE AT Google

We visit Costa Kingsway every Saturday, in fact it's the only place I go during this Covid pandemic. Coffee is great & the cakes are delicious! The staff are fabulous and so friendly, nothing is too much trouble! The manager is lovely & always chats to customers & asks how they are etc. The place is very clean & tidy including the toilets & all Covid restrictions are adhered to. It may only be a coffee shop but what makes this place special is the staff.

site_logo

Jules Walker . 2020-10-24

MORE AT Google

Good spacious place, nice coffee and good service.

site_logo

ALAN “AL” DAVEY . 2020-10-05

MORE AT Google

Store all clean and sanitized drinks were spot on too!

site_logo

PottyMouthedGamer . 2020-10-01

MORE AT Google

Usual great coffee and friendly helpful staff.

site_logo

antonio marinelli . 2020-09-29

MORE AT Google

Our favourite Costa great staff!

site_logo

Julie Mellor . 2020-09-24

MORE AT Google

Pleasant staff. These guys make for a nice atmosphere.

site_logo

Brian P-S . 2020-08-12

MORE AT Google

Served by very unpleasant lady, not my fault music was blasting and I couldn't hear her from behind the glass . Won't go back again

site_logo

iwona michalska . 2020-08-12

MORE AT Google

Brilliant service and brilliant coffees

site_logo

Rob Betts . 2020-08-09

MORE AT Google

Shop was full with only a handful of people so went to Chaiwala instead.

site_logo

zaheer aslam . 2020-08-05

MORE AT Google

Love coffee but this store is the best Costa I've been to staff are always helpful and always seem to be happy cheerful.

site_logo

brett k . 2020-07-17

MORE AT Google

Coffee was nice, service was great despite the ongoing exploitation of their staff with appalling pay and conditions of employment.

site_logo

Brian Peirce . 2020-02-27

MORE AT Google

Very clean and tidy. The staff as usual are very friendly and helpful

site_logo

peter butterworth . 2020-02-18

MORE AT Google

Cosy-hipster style place with friendly welcoming staff.

site_logo

Evi5tep . 2020-02-13

MORE AT Google

This is my local, the staff here are lovely. Nice placevto sit and enjoy a drink.

site_logo

Shakeela Sarwar . 2020-02-09

MORE AT Google

Amazing Baristas Amazing price Amazing Drinks and food 5 stars

site_logo

Alex Rothwell . 2020-02-06

MORE AT Google

Always go to this Costa coffee after I've had my bereavement meeting. Friendly staff. Always helpful

site_logo

mike Weldon-Hackett . 2020-02-02

MORE AT Google

Always call in if we are visiting the Range etc. Very clean and friendly staff.

site_logo

David Platt . 2020-01-31

MORE AT Google

Great as always, recommending a cortado as best coffee!

site_logo

George Milut . 2020-01-21

MORE AT Google

Drinks don't always prepare them well. Sometimes they serve you the wrong drinks. Be careful, if they don't give you a receipt they stole your money. it happens often. ☹️

site_logo

Vlash Gjorga . 2020-01-12

MORE AT Google

Brilliant helpful staff, so polite that it's like my local. Clean and well worth a visit

site_logo

Neil Barney . 2020-01-08

MORE AT Google

Lovely the flavours and the treat

site_logo

Diane Lodwig . 2020-01-06

MORE AT Google

Service was slow and staff not very forward to assist/serve. Had to re-ask for a mince pie that had not been put in to warm.

site_logo

Charles Smith . 2019-12-06

MORE AT Google

Very friendly and helpful staff. Served up my coffee and food just right, and helped transfer the points from my decade-old Costa card over to a shiny new fully functioning one! Nice clean premises too :)

site_logo

Brian . 2019-11-24

MORE AT Google

Brilliant, I left my expensive glasses and they kept the for me after 6 days. Quality staff and honest

site_logo

David G . 2019-11-08

MORE AT Google

Cant stand coffee but mother loves it. The staff are fantastic!

site_logo

nicola rogerson . 2019-10-10

MORE AT Google

Coffee is amazing the staff are so friendly best place to go in Rochdale for coffee 😃👌🏻

site_logo

Cimella Hopkins . 2019-09-26

MORE AT Google

Excellent service as usual, can't beat sitting outside with a Costa Coffee, yep! Even in Rochdale

site_logo

Mr Steel . 2019-09-20

MORE AT Google

Nice coffee. Clean surrounding.

site_logo

Janice Duffy . 2019-09-16

MORE AT Google

Love going for a lovely coffee after my daily swim 😍

site_logo

Val Ormson . 2019-08-31

MORE AT Google

Coffee with a friend, nice atmosphere, great coffee. Costa coffee Rochdale Exchange

site_logo

Beverley Daley . 2019-08-30

MORE AT Google

Theres nothing like a Frostino on a warm sunny day 😎

site_logo

Hassan farooq . 2019-08-29

MORE AT Google

Nice and stylish grab a latte before hitting the motorway today. Lovely welcome from staff who seem to care about the customer

site_logo

mick “sir beckington” beck . 2019-08-25

MORE AT Google

Been a few times now. Service is always good. The treats were delicious, and the coffee is well made. I think they have a book corner.

site_logo

Sean Bradley . 2019-08-23

MORE AT Google

Love my coffee hear staff are grate

site_logo

tina sherwen . 2019-08-06

MORE AT Google

A standard Costa coffee shop on the trading estate. There's some friendly staff, the usual choices of drinks, sandwiches and cakes. The place has a range of seating, including a few outside.

site_logo

Pipster . 2019-04-19

MORE AT Google

Amazing Costas located in the plaza. High ceiling. Lots of seating. Clean toilets. Lovely staff. If this is the future of Costas then they are on to a winner. Easy access from junction 20 or 21 of the M62.

site_logo

Peter Broster . 2019-04-06

MORE AT Google

Can't go wrong with a good Costa coffee

site_logo

Mohammed Shahid . 2019-03-31

MORE AT Google

Love Costa, there down side is there reward points machine are never working, and a few more comfy chairs wouldn't go amiss, like to have catch up with friends

site_logo

Patricia Mayer . 2019-02-28

MORE AT Google

Always a top coffee with a smile

site_logo

kyle warren . 2019-02-21

MORE AT Google

had a latte with hazelnut syrup the other day, they forgot the syrup. other than that a great place

site_logo

erica shufflebottam . 2019-02-21

MORE AT Google

Similary restaurants in North West

restaurant_img
4.4

1144 Opinions

location-icon387 - 389 Manchester Rd, Sudden, Rochdale OL11 3PG, United Kingdom
outdoor_seating_390772takeaway_390772delivery_390772

Food is great but the music is so loud you have to shout your order at the staff

restaurant_img
4.4

166 Opinions

location-icon159 Bolton Road
Other cuisines
outdoor_seating_176579takeaway_176579delivery_176579

Met some lovely people , good night out .

restaurant_img
4.4

50 Opinions

location-icon69 Milkstone Rd, Rochdale, OL11 1NT, United Kingdom
outdoor_seating_381878takeaway_381878delivery_381878

The Parmo is perfect and the creamy mash and the stir fry donner is the best, so tasty!

restaurant_img
4.4

508 Opinions

location-icon179 Bolton Rd, Marland, Rochdale OL11 3LW, United Kingdom
outdoor_seating_346031takeaway_346031delivery_346031

I know this is a dog friendly pub but 2 dogs charging round where food is bieng eaten not my idea of a dine out food and staff outstanding, but 5 dogs in total 2 out of control and other 3 yapping joining in spoilt it for us won't be going again sadly

restaurant_img
4.4

373 Opinions

location-iconThe Butts Ave, Rochdale, OL16 1EY, United Kingdom
outdoor_seating_373344takeaway_373344delivery_373344

Denied access to a disabled person.