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4.1

Based on 586 opinions finded in 1 websites

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Nº 337 in 699 in Central Bedfordshire

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecoffee
Score
OpinionsNoteGoogle5864.1

comment_iconOpinions

Went in today place was dirty and disgusting compared to the one in next at white lion retail park

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Andy Kennedy . 2024-11-30

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Walked by on a weekday at 4:55 where they are supposed to be open till 5. Doors were locked and lights were off I would have understood if they said they were closing and didn't have time to serve me. however they should change the time online so customers know not to come just before they close at 5 or it will be closed.

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Lucy May . 2024-10-22

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Always busy, friendly staff and they’re always organised and quick!

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Alexander Stephenson . 2024-10-05

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A great place for a coffee and the staff there are wonderful they are always polite and friendly couldn’t ask for a better costa shop 💯😀

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sheila Fitzgerald . 2024-09-11

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A pleasant coffee shop that will do just lovely coffee.

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Shuyel Bari . 2024-08-26

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Toilets disgusting, staff couldn’t care less when reported it, not friendly staff.

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Mary Usher . 2024-07-25

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Great place to have a coffee and unwind

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Caroline Holmes . 2024-06-23

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We love this costa. Clean space, amazing coffee and extremely friendly staff who my children adore. Thanks guys

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Jesyca McLaughlin . 2024-05-06

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Coffee is like water, milk is not heated properly

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Adam . 2024-04-10

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Clean and tidy 👍👍👍that's what I am looking for

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mark saunders . 2024-03-27

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Love the caramel latte and chocolate cake from Costa ! ❤️

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Tiasha Tasnim . 2024-02-06

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Nicolas is great guy , well done on the promotion . 100% deserved it

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Joe . 2024-01-18

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It's always really cold in here and the parking is a pain. But it's a nice clean place and the staff are always lovely.

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mev202 . 2023-11-19

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Decent coffee shop! Stopped there for an americano, only error I had was they forgot too put the milk in! But other than that it was a cosy vibe ☕

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Joanna Bean . 2023-11-04

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I looked at those feedbacks and I amazed how people can get upset so easily over a coffee. No one is perfect, we all do mistakes right? I know Costa, especially this one is a busy environment and I bet they have a lot of things to do apart from making coffees all day but most of the customers are blind and they only care about themselves. It s sad to see so much criticism and the lack of support from customers I know could get expensive but hey, this is the world we live in 😂 Sad poor world full of sad close minded people

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Cristiana Paintings . 2023-09-07

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I visited on a Saturday lunchtime. It was steady but there was plenty of space indoors to sit. The service was great; friendly, calm, professional. The place was clean.

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Claire Bhavani . 2023-08-12

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Very good costa , with friendly and welcoming staff. Can be busy during the day but do get served quickly.

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Tim Preston . 2023-07-28

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Good level of service, quick and coffee was to a good standard.

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Phil Creek . 2023-06-02

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Went to grovebury Road Costa barista forgot my order serving people who had ordered after me then didnt make my drink very well as he rushed it wasn't a great experience

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Christine Brennan . 2023-05-25

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I was here earlier today. Very Unprofessional Staff. One member of the staff was inside of a bin! I had ordered my drink and sat down and I heard laughing. I looked up for a second and saw that the man at the counter was inside of a bin! Another unruly staff member recording with her phone, who I have seen multiple times outside the Café Vaping and putting her feet on the chairs provided for customers. I personally tend to avoid this Costa specifically as it is prone to have staff that are young and clearly immature. The ONLY good part of this experience was my Drink. I won't be coming to this Costa again.

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Jordyn White . 2023-04-07

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Good team working well together, the restaurant has just been refurbished with very comfortable seating. Best Costa in Dunstable.

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george Monro . 2023-02-16

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It’s a great place to go for a decent drink if you in a rush back home from work or staying in for a bit, the drinks are well made and the service is fast and reliable, the store and facilities are very well kept, And the staff are friendly and welcoming. 5/5

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Noodles_doodle01 . 2023-01-14

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Was lovely hot chocolate but they got my order wrong

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Victoria Poulton . 2022-11-02

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Can't get my order correct, even though I corrected them multiple times

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Joshua . 2022-09-07

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Standard chain Costa, as you would expect. Cleanliness and service is variable depending on staff, can be really good but only if you get the right team! Bit more expensive than local independent coffee shops.

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Alison Hill . 2022-08-17

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Three weeks without a hot water heater for teas and Americanos. The lost business must be way more than the cost to fix it.

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David Wilkinson . 2022-06-16

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No tea,s long queues not one off my best experiences with Costa

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Gary Reid . 2022-05-31

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Good coffee and clean environment

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Lynn Balum . 2022-05-02

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Lady who served me was very polite and helpful. Cake I chose was disappointing as it was so dry.

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Jackie Meakins . 2022-03-28

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Great parking on a Sunday and the Coffee shop had plenty of seating.

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Ocean . 2022-03-21

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Spent 10 minutes trying to find it at first. Asked someone in the car park and she told me it’s in NEXT. My drink was prepared quickly and tasted great.

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K Mark . 2022-03-11

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Staff are quick, efficient and friendly.

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lorraine white . 2022-03-06

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Never like their coffee it's far too strong even if you ask for weaker..only went in as a friend needed a drink..my tea which actually was OK served in a takeaway cup as dishwasher was broke I hate plastic takeaway cups. Wouldn't go to any Costa if I had a choice sorry

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A G . 2022-02-28

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Good for a quick coffee and snack

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khalil rahman . 2022-02-19

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wasn't busy when we walked in had a 15 min wait our order. Whilst waiting several customers brought back wrong orders and cold products. When we received the order it was wrong they changed the hot chocolate aero caramel and then put a mint chocolate on the top so had to change it again. If the staff listened to their customers and tried not to rush the would have less wastage your customers would have to wait less and receive correct orders. My latte was average and overpriced for what it is could of got a cheaper cost and better tasting without the hassle. The Aero Carmel hot chocolate was excellent.

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Martin Pritchard . 2022-02-16

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Nice hot chocolate a bit expensive

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Roger Cutlack . 2022-01-20

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Excellent customer service and very nice and clean Good customer service

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Trevor Edwards . 2021-12-01

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It was okay; service was slow and my drink was cold which isn’t good for a HOT chocolate.

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Marcus Smith . 2021-11-21

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I visited this coffee shop and ordered a hot chocolate medium i was asked if i wanted cream and marshmallows i said yes please I watched the lady prepare my drink she put a tasteless cream on it and closed the lid Less marshmallows and the cream was vile. I womt be fooled in to buy from them again.

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bogeymanbrowne . 2021-11-20

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Lovely coffee, very clean and tidy good choice of food, had good clean toilets

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Hazel Brodie . 2021-10-29

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Really friendly! Quick and great quality!

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Will Nuttycombe . 2021-10-28

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Very crowded to many tables in store staff friendly

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Michael Evans . 2021-10-16

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Nice coffee, nice staff, shame it's ruined by the amount of flies inside, very hard to enjoy your coffee or food when there's a loads of flies trying to get to your food before you do.

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Colin Marshall . 2021-10-11

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Looking and getting a bit tired now.

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Mark Jones . 2021-10-02

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Nice and quick servise. Good coffee and food.

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Martina (Hami) . 2021-09-30

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Really lovely coffee . Would be good if outside tables, were not all for smokers . Why not one side of the door ? Ruined my coffee so we left ,we should all be allowed to enjoy the sunshine.

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Tina Pagano . 2021-09-27

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Very friendly service. A little slow but there was a big queue!

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Sarah Quinn . 2021-09-26

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Fantastic friendly staff, a lovely place to have lunch and a hot drink or even a little bite if you have some time to spare.

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Jake Simmonds . 2021-09-24

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Nice coffee treat. Downside lots of flies inside

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Wendy Eggleton . 2021-09-23

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I fancied a coffee and Costa is the place for me. I haven't been to this Costa in ages. We were served quickly and there was space to sit so we drank inside. Not too busy, clean and still loads of space around the tables. I know what to expect from Costa and I never have any complaints.

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Kevin Silk . 2021-09-22

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A little bit expensive but staff are nice

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Robyn Sage . 2021-09-18

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Always grab a drink before work here when I get time. Nice and clean, friendly staff and efficient

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kevinwoolford123 . 2021-08-30

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Nice place good location, friendly service 👌 and above all , it's clean.

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Rosario DeAngelis (Ross) . 2021-08-19

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Always fantastic staff in here, always under pressure but always smiling

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lee stokes . 2021-08-01

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It was quiet at the time of my visit. Relaxing music and nice staff

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Cyril Douaud . 2021-07-26

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Lovely, clean, not busy and the staff were absolutely lovely xxx

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abi morgan . 2021-06-27

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We always stop here when out shopping for the day.

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Kevin Colclough . 2021-06-26

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My favorite coffee place in Dunstable

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Sylwia Cholewa . 2021-06-21

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Good place to drink think and chill Staff always good

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Alan Moorhouse . 2021-06-21

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Always struggle to get a seat in this one x

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The Playgrounds Lifestyle Events . 2021-06-15

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Lovely, polite staff and drinks were perfectly made.

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Amy . 2021-06-01

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Costa. Bardzo znana firma. Aspirująca do najlepszych, w miarę przystępnych cenowo kawiarnii na Świecie. Taka sama i takie same są w Galerii Mall (Shopung) w Luton.

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Stefan Kurzawa . 2021-05-27

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Good service happy and cheerful staff,coffee was great.

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Sean Gallagher . 2021-05-22

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It's the only coffee I like, the staff were very pleasant and I was allowed to use the loo!

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Bee Buckingham . 2021-05-17

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Great service, lovely staff and always have something to drink or bite.

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hellknight15grim . 2021-05-05

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Always a quick service - love my Vanilla latte.

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Rosalind Rowe . 2021-04-23

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Been there many times, today just got the 50p deal and quick service too. Usually very overpriced and not quite as personalised feel as rivals Starbucks but thwy are certainly the market leader in the local area.

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Luca Green . 2021-04-14

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Staff still trying very hard to please despite the continuing ban on sitting in.

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Gary McMahon . 2021-04-13

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Just take away, this time good. Many times staff talking in their language and ignoring guests.

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Petra Lakostikova . 2021-04-01

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Polite stuff, nice coffee. It is a good place to spend some time in with friends

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Diego TakaTa . 2021-03-25

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Quick friendly service recommended

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Kevinlaura Parsons . 2021-03-10

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Excellent coffee always made to specification.

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nasir hannan . 2021-02-14

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Great fast service with click and collect

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Dean Frame . 2021-02-01

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Great store always friendly staff and great coffee ☕

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sue coot . 2021-01-31

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Why is it impossible to get a hot coffee here, asked for extra hot and get luke warm, verging on cold. Literally had to down it in one before it chilled any further. With social distancing, the queue and the one way system, gave up trying to get to the barista. Never seem to have this problem at other Costas?

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Tim Hooper . 2021-01-22

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Costa Coffee is Lovely!! The Staff are very friendly and Helpful 😊

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Emma Culverhouse . 2021-01-04

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Good service and friendly staff, doesn't take long to get orders as the staff are fast.

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Neil Art . 2021-01-02

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Friendly staff with wide range of food choices

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Jason Lawrence . 2021-01-02

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Always a bit of a queue here even before restrictions was in place. Clean and fast service

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Skud Bukit . 2021-01-01

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Coffee was tasty, but peoples working very slow.. I was third in the queue and I was waiting 20 minutes until I get a chance to order coffee. And more 10 minutes until they did it for me. Never back again.

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Laura Burlingyte . 2020-12-23

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My critism is all Costa Coffee shops appear dark and dismall

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Sue Smith . 2020-12-09

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Staff could be a little more polite and professional

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Sheena Braddon . 2020-11-24

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Just a takeaway so not much to say.

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Trish Austin . 2020-11-10

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Tried seasonal hot chocolate , very underwhelming

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Lee Barnes . 2020-11-09

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Good helpful trainee Barista, a variety of milk to choose from, but not the best coffee. Should have some promotions. Such as - Croissant and coffee for £2.50, promote yourselves and get the business.

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Vitoria Fernandes . 2020-10-25

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Very covid safe. Excellent service from Barista Scott.

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DavidandJames Gaming . 2020-10-21

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I ordered a baby chino, but specifically asked for just cold milk. They gave me warm milk. I asked them to change it, and was then given a cup with no lid. I love Costa, but they let me down today.

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Kevin Fardell . 2020-10-17

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Very friendly staff and good service. Very good organisation relating to covid 19.

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Faye Bell . 2020-09-13

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Can't order via the app. Otherwise, it's good.

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Katherine Gimenes . 2020-09-13

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Excellent for coffee time with friends

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Ivica KIcev . 2020-08-26

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Costa primo latte, my favourite.

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Ciprian Degeratu . 2020-08-22

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This place has amazing drinks, i go here every other weekend

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Charlotte Wilkinson . 2020-08-14

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Only had 15 mins before closing, but staff as friendly and efficient as always. Had lovely flat white and it was nice and cool in there.

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Ruth C . 2020-08-10

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Nice and friendly, also everyone was Covid 19 safe

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Alina Cristescu . 2020-08-10

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Poor cleanliness and very arrogant staff

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Joe Lambert . 2020-07-29

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Nice to meet here but not fully open and card only

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bluesy scheder . 2020-07-22

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Great coffee and good social distancing measures in place.

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David Wickenden . 2020-07-18

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So glad I can get my coffee kick again now.

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Anne C Davies . 2020-07-03

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Friendly staff and accurate fast service with a smile

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peaceluv andunity . 2020-06-20

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With present restrictions the service is even better!

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Andy Hunt . 2020-06-18

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