Costa Coffee in Waltham Forest

Amazing! Quick service, lovely Frappe

Usually I just grab a coffee, nice spacious place, great for students to study in quiet with the upper sitting area.

I had a fantastic experience at Costa Coffee recently, thanks to the warm and friendly service from Adina. She was welcoming, attentive, and made sure everything was just right with my order. The coffee was excellent, as always—rich, smooth, and perfectly prepared. The atmosphere was clean and cozy, making it a great spot to relax. A big thank you to Adina for making my visit even more enjoyable. Highly recommend this Costa location!

What a lovely and helpful staff ❤️ absolutely love coming here for my morning dose of caffeine 🌞🖤

Is a group of man’s they are coming everyday sitting for hours not even buying coffee or something, they look very strange. Every single day they are here ! Is so scary to see them here and sometimes they occupied plenty of tables!! Need immediate attention!!

najma after. I appreciate Najma's help in registering with Costa and the trouble she took over this.

Been a few times, always seems to be overcrowded upstairs due to someone using the place as his office and seeing clients, most of whom are sat on the tables without any orders. Not a good way to run a coffee shop.

Very disappointed service , poor customer service

Costa Coffee never disappoints! The atmosphere is warm and welcoming, making it a perfect spot for both work and relaxation. Their coffee is rich, smooth, and expertly crafted—whether it’s a classic cappuccino or a specialty latte, every cup is consistently good. The staff is friendly and efficient, ensuring quick service even during busy hours.

Got a drink and sat down with some friends. We had a lovely time, and the service was 👌🏾.

Romanian ladies working here are always super helpful and kind - coffee is always top

Nice place friendly staff and good service plenty of seating downstairs and upstairs i would recommend we only had drinks will go again ☕️🥤

I asked for a good amount of tissues since it was raining outside and i have sinus problems so my nose was running and the lady gave me a few , i asked for a few more politely and she said she had not that much left when there was a a whole stack near her. i pointed to the stack saying u have a bunch there and she proceeded to look at her colleague roll her eyes and then give a few more, very rude customer service, workers aren't polite at all.

Extremely friendly service, nice food and well-made drink. Not sure if it was just my luck but there was a huge puddle of urine on the bathroom floor. Also, the music is really loud and the wifi sucks, is that on purpose?

I just went in to have get a coffee to be able to use the toilet...biggest mistake...first they had no toilet even though the place was on two floors and next to a tube station...tables everywhere for people to enjoy their coffee but no toilet in sight...u can enjoy a coffee at Costa with a friend but u better not need a pee...and the coffee cup had literally disintegrated in my handin 30 min...how dumb in that...the photo wadtaken after 10 of waiting for my coffee to cool off...I didn't even drink from it...I think this has been my last costa coffee

Nearly had my camera stolen. Two young men sat behind me with one attempting to grab my camera strap. Fortunately I saw the camera moving. When challenged the two thieves left. They had not purchased anything. Stores, such as Costa need to have security cameras to prevent their customers having their possessions stolen!!! Photo is of the two thieves.

Hi I am go to Costa Coffee places for enjoy the tasty of Hot Chocolate. So in this time I received very good service for Janviba she is apologies lady ,nice energy . I like genuine service . Well done !

Staff was friendly and polite. Drinks tasty.

Eweryday iam having my flatwhite here. Good service good stuff. The curly hair girl who works there at morningtime , she make the best coffe and she always polite. The indian guy always smile and respectful. Good atmosphere thanks guys :)

I think it’s lovely place lovely service good coffee and I like to see always the same people working there I get used to their face :) the stuff friendly and so helpful

Always nice coffee and atmosphere. There is one lady who is always making sure the shop is spot on 👏🏻👍🏻 Loads of seats.

The food was fantastic and Aziz is a very polite guy. Thanks

Great shop, always able to work and study there. Excellent service provided especially from Ahmad, a good asset to the store.

It’s the most beautiful costa I have been all my life And service is amazing soo helpful stuff

It’s very good statff and very good service I very like it costa

This cafe offers a fantastic experience, even for someone who doesn’t drink coffee. Their cold drink options, like fruit coolers and iced teas, are absolutely refreshing and delicious. The staff is friendly and attentive, and the atmosphere is cozy and inviting perfect for relaxing or spending time with friends. Highly recommend for anyone looking for a great spot to unwind

the worse costa experience ever! Not sure what her name is but calling someone ‘sweetie’ does not make anything better. because of her poor english, she got my order wrong with the wrong milk and then blamed me for it. which led to me having stomach pain ! she is the most disrespectful woman i have ever met. felt bad for her poor colleagues they look fed up to the core of her! how can can anyone deal with her. Please fire this woman even her presence was uncomfortable. management needs to deal with her.

On, the morning of Saturday 30th November 2024 after a long journey from another part of The UK - I urgently needed the toilet at Walthamstow Central Train Station. Sadly, the Train Station does NOT have these facilities for the public yet I was told that the nearby Costa Coffee DOES. That branch saved me from an embarrassing experience. I thanked them by purchasing a bottle of sparkling water (essential for recovery from these type of situations) & went on my way.

Excellent customer service, especially from the woman with short hair—she works incredibly hard, constantly greets customers, and fills the store with positive energy.

Toilet was horrible. Lock dint work. Someone missed the toilet and it all over floor.

A busy and bustling place, yet the staff still somehow makes you their sole point of focus. Nothing is too much for them to do to give you an excellent experience.

It's just a coffee shop selling tea, coffee and snacks. Run the mill chain. The tea was expensive considering a tea bag with water tipped over it.

This branch needs more staff training and more of a welcoming atmosphere

The location of this Costa is ideal; however, the consistency of coffee quality is lacking. The proficiency and mood of the staff seem to directly impact the quality of the coffee, which is not always satisfactory.

Always a warm ambience as can be expected. Missed the wonderful weather outside, there was a cold and windy breeze.

Just a coffee and a chat with friends

Friendly staff and well maintained public areas.

The service and drink today were excellent. The server was incredibly helpful in checking ingredients of different drinks, to ensure my option was vegan. I really appreciated the care they put into it. The mango bubble tea made with coconut milk and vegan cream was absolutely delicious. My companion's rhubarb drink was refreshing.

Perfect for me. Always know what I want and try their best to please my demands. Same place from the opening.

Very nice coustomer service And the staff are very humble specially zizo

One of the best Costa coffe in the area my brother Aziz always making the best coffee and giving brilliant service.

I am going this place form 2 years I first most likely coffee place is this Setting is very nice and clean Staff is great Coffee taste is best

Had to meet someone there very friendly staff

I had the most delightful experience at Costa Coffee today! The coffee was exceptional, and the staff’s warm welcome made my day. Thank you for brewing happiness with every cup

Couple days ago I bought coffee in this store and I was impressed by the atmosphere and delicious coffee in the cafe, it is very clean and the barista Lilia was simply incredible, joking with me, smiling, she made my day very good.

Visted store last Friday morning, ordered flat white, very delicious. Was served by waitress girl jay. She made lovely coffee and great customer service. Very friendly and she help me with my costa app. Very fast even with queue. Definitely coming back again. Excellent waitress.

The staff are lovely people. Very kind to customers.

Today I tasted very tasty coffee. Very friendly staff and cozy atmosphere❤️

I enjoy the atmosphere in this place every day. The best coffee in Walthamstow 👍

Walked in 30 min before closing as I needed a coffee before a long journey and the girl at the counter denied me a coffee saying theyre closing, not only that but she was sitting on her phone talking to someone plus the toilets are very very dirty and look like they havent been cleaned for days.

Not a bad place for quick coffee

Staff are all helpful and friendly Saikota always remembers my order

Order: Xmas gingerbread latte, Chai Latte with Brie Cranberry Bacon Pannini and a Nacho Tostie. Food was what your expect. The waitress and barista worked hard to get get our order complete. Unfortunetly there were drug dealers sitting inside the cafe right next to us because it was raining outside, Shhh! Dont tell Costa coffee as theyll probably charge us extra for the dealer experience. Please dont expect your instore staff to deal with dangerous people in YOUR cafe, ....ie get a security guard, dont put Baristas to deal with something their not trained for.

Pleasant and comfortable; good place to meet for a chat.

Chocolate tiffins are pure evil

We was served from nicely blond lady on wednesday. Thank you

Good coffee, and service from staff🙏🏼🙏🏼Thank you to Marianna who often greets me with warm welcome😊 10/10. However in the afternoon becomes very noisy and messy especially the upstairs. Large groups of people gathering in corners and removing furniture from tables is often very frustrating when trying to work and seems like a regular occurrence as I do like to go a few times through out the week. Used to be a great spot to work and have a coffee but not so sure I’ll be back anytime soon. Such a shame

Lovely staff and great atmosphere

Amazing service, The best I ever had.

This used to be my spot for a quiet afternoon with a coffee and book. However has become very noisy. The loud noise of the Fridge is non- stop despite going upstairs and nothing has been done about this in months. The upstairs is always packed with people, A Man not sure if he works for the company but looks like he may be running his business from this coffee shop, many occasions week after week looks like some sort of meetings are taking place and people have taken over several areas throughout the shop. Removing seats from tables and making a lot of noise. Very suprised that management are allowing this. It’s not fair on customers at all. Today I came along with my brother and the same experience. They guy serving was very helpful and polite and coffee was great. The upstairs was packed once again and loud noises of meetings in a corner with several people. NEVER AGAIN. 👎🏼👎🏼

Atmosphere and location is perfect to work with a cup of coffee. But the fridge is too noisy!!! It is very annoying that I can’t escape that noise no matter where I sit.

There’s a very loud fridge in this shop that is deafening. This has been going on for months. If you want a relaxing hot drink or a place to concentrate on some work DO NOT go hear. The staff are so miserable about the loud noise, guess management does not care. Switch off the fridge until it can be fixed - no one eats your stale bland food anyway customers go there for COFFEE.

Fabulous as always ,friendly staff

Dirty. The guy working here dosnt even have a broom to sweep up.

This is right on the high street corner shop with great ambience. The staff was really good the food and service was great. The coffee was as usual great at costa. Highly recommended the easier way is from the Blackhorse station take a 158 bus and right outside the shop you can grab your favourite cuppa

Miła obsługa, młode pomysłowe dziewczyny, pyszna kawa.

Very good atmosphere and friendly staffs. Good standard of food and coffee.

Was again very nice hot chocolate drink.

Lovely staff and nice clean shop

Gone off Costa. Too expensive for artificial , boring coffee in cups that are overfilled and hard to drink out off. Only ever use them in extremis and when gasping on a motorway....when the only alternative is the even more distasteful Starbucks. No ta.

Nothing special about this Costa, just like all the others, but it has a very mellow vibe because of its location and seating.

When you drinking hot chocolate for a few years you know how taste should be . Honest I hate when ppl think they smarter than me. I realise last couple of months Costa change proportion of shots in hot chocolate . I ask extra shot of powder . What I get ? Hotter that I can’t hold it as they think they will make it more fluffy 😉 or they just do not put extra shot . Well I think nowadays everyone if fighting for more money but do not wanted to do the job . Great very hot hot chocolate bought today but unfortunetely wasn’t extra shot of powder in it 🤨.

Great coffee, some friendly staff, others can be grumpy, a nice cosy place to relax. drink ur coffee and chat ,

Staffs needs more training for customer service.

As a pregnant person I walked into the store to buy coffee for myself. I was really desperate to use the toilet before placing my order, the girls at the counter was so not helpful and rude. They tried accusing me that I was going to lie, use the toilet and not buy a coffee. By my body language they could see I was really struggling and still did not open the toilet door they forced me to first buy something. I understand they made be general rules in places however, I also believe that staff can be more understanding to a pregnant customer. After purchasing my drink they allowed me to use the toilet. When I was out the toilet the drink was just about warm when I requested extra hot. I was still thanking the girls and tried ignoring the situation, they decided to whisper at each other and made a joke of me as they were directly looking at me and laughing at me!!! I would never go back to that store as I felt really uncomfortable and I believe the behaviour of the staff was not acceptable. Words cannot explain my frustration right now as a calm person I did not in any way treat them bad or disrespect them however, staff of costa chose to do opposite to what is required of them in a workplace.

Very good place.i go there 2 a 3 times per week with my family . I meet manager there she is very good and friendly and some waitress as well.

Cozy ambience. Great customer service 👏

Caramel Latte my fav to start my day

It's a Costa.....not a lot to say

Visited walthamstow central costa a few times during last week and the staff are amazing. Good service with a smile. Fast & efficient service.

They don't do gluten free oat milk yet want us to buy something to get a free baby chino. Stratford westfield one always give free ones no problem but these guys are a bit funny. It's just abit of milk, nothing really for a multi millionaire company.

next door to Walthamstow Cental Station, handy to get yourself something take away for the morning to take with you on your way to work. Relaxing place to chat or work on your laptop while having something from the counter. Being my second time there since I live local and pass the place so often.

friendly staff and very comfortable space here ,sit here relax or wait was very nice

Trop chère pour ce que c'est qualité et choix médiocre

Great place with a great team serving

Lovely hot chocolate 😍 Good service

Such sweet staff, so nice. We were a big group and the staff were so helpful.

I wish I never walk in there this morning 😪 The staff was so rude good bye Costa.

Like every other Costa you've ever been too except on the weekend I was in Walthamstow visiting, no iced drinks!!

Nice place to enjoy a coffee. Also, the staff is nice.

Nice People, good Service, great coffee

Non smiling staff. Substandard drink (strawberry frappe) and sticky floors. Welcome to Costa Coffee at the station. You won't see me back in there. Ciao Costa

Always make a great ☕ and staff are lovely

This isnt my regular local costa but its very clean and comfortable. Very good customer service. Went in for my usual Aero caramel hot chocolate 😍 . Fast and friendly service

I bought a cup of latte, and the barista made the latter very awful. They pull the milk before the coffee. And the barista with black hair and brown skin behaved a bit racist, as while I spoke English, I got a bit stammered. The most awful coffee experience I have ever had in the UK.

Very nice coffee shop nice and clean

Staff is too casual and not doing their work. Trays are dirty and it's not from our coffees.

Nice clean spacious store, staff very helpful.

Big fan of Costa's Hot Chocolate but it also came with a "purple one". Small thing but big in terms of customer service and satisfaction.

Great service from a very friendly member of staff, corrine