Costa Coffee in Oadby and Wigston

Friendly staff great coffee best in Oadby Clean and good cakes

I was extremely horrified, the major price increase for a hot drink.even for drinking in.Then the staff on making the hot drinks there was terrible, coffee taste terrible because maybe not enough of it. Just dumped the hot milk and coffee in mug no care or bother for even customer service..worst place and please other people be aware of customer service etc there. Hope it helps other people

Standard over priced coffee, not a great fan but met a friend there. Staff were the best part of the visit. Friendly and helpful 👌🏻

I have been attending Oadby Costa since my little one was a baby (10 years) and I have found the staff to be kind and approachable. I have never had any issues with the food, the establishment or service. Thank you.

Ordered semi skimmed and skimmed latte, not labelled so had no idea which was which! Delivery driver apparently couldn’t deliver to a school (?!) despite me ordering many times before!

Amazing Costa. Super friendly staff as well

They asked if I was going to order and I said I am and then the lady responded with “the attitude is out of order“ then now they are talking about me and my friends and gossiping about us when if that was an adult that would of never happened and we never gave attitude and ordered nicely and when our order was ready she smacked our drink down and left it on the counter and didn’t call up

Service is sometimes a bit slow and staff aren't the friendliest but always a great coffee!

We have been coming here for years almost daily and the girls at Costa are always so welcoming and friendly and handle my order with a smile (it’s usually long!) my coffee is always perfect and the toasties delicious. Reo is excellent and she handles everything and everyone so well and keeps the queue flowing- it’s a busy store!

Delivery driver is an absolute joy

Staff swearing when asked to remake my drink , which was wrong no apology ! Very poor experience and manager didn’t seem to care either

The service is excellent and the food is very tasty!

Always scruffy, Food on floor/nobody seems to wipe the tables Only go if I am desperate

Always great to Reo in the morning. She's always happy and knows what my order is (Espresso DBL). Thanks Steve 😊

went in there last night, they made the latte with hardly any milk had primarily water in it, when we queried the man serving he didnt have a clue

First time ordering from Oadby, missed half my order & driver was rude.

Very nice coffee. Good service.

Currently sat in Costa and if I could give 0 stars I would. We have just come back from sixth form and my friend was hungry so we stopped in Costa. Me and another friend had brought a drink from another shop and sat in Costa with the drinks whilst our other friend ate. We were sat and multiple staff were staring at us. A worker with blonde hair and glasses came up to our table and told us to put our drinks away which we did straight away as it’s understandable. Then we heard her talking to the other workers pointing at us talking in a very patronising way saying she wanted us out. Then she pointed at us as she stormed by saying “those girls are disrespectful” she then left and came back a few minutes later dressed out of her uniform. Then her and 2 other workers went into the back and continuously looked through the glass of the door pointing at our table. I would just like to say the table next us is full of food from other shops. This service was disgusting and has left me and my friends feeling uncomfortable and upset.

The drinks and food are really nice. Depending on the session of course..

Last week we went and had coffees and breakfast. My daughter has a nut and sesame allergy and the staff couldn’t have been more accommodating. When I asked if it was possible to put her breakfast on a fresh tray to go in the oven to heat up, not only were they fine with that, the person handling the food washed her hands and all the way up to her elbows before starting. So many places don’t know how to handle allergies, but this was above and beyond service.

Very cold attitude from employees. Didn't feel welcome at all. Quality of coffee poor, not even compliant with Costa standard. I requested whole milk and barista told me she used whole milk but when I tasted coffee it was skinny milk. Guys do something with your service or find another job.

don’t even know where to start. my son is level 3 autistic and has a blue badge. i visited this costa store today but accidentally left my blue badge in my other car due to swapping cars. i arrived at costa and nipped in for two minutes with my son and i parked in disabled (i visit this store often they probably see me park there numerous times) i have all documentation proving i have a DB but i thought i’m going to be here for probably the best part of two minutes so it shouldn’t be an issue. i parked close to the store doors due to my sons disability he isn’t able to walk for long periods of times and it’s also unsafe. the blonde chubby lady was SO rude and it was SO uncalled for. she basically told me i’m lying about my sons disability and i shouldn’t be parked there. she is ALWAYS rude and i’ve never had a pleasant moment with this lady. she basically discriminated my son which i will be taking further due to a hidden disability? costa need to be more wiser on who they employ cause she definitely shouldn’t be in employment. i am looking forward to taking this further. will never return here again. rude and arrogant people

If I could give no stars I would. Went today and I’m so appalled by the service. Staff are not welcoming at all and all look like grumps. The only table that was available was dirty. You would think they would use their initiative and clean the table when they see someone has just sat at it but no what do they do just stare and give dirty looks. I had to clean the table myself with a tissue. Honestly every Costa I’ve been to I’ve had a good experience. How this one is running the way it does is beyond me. Thank goodness there is Bru and Makaan as Costa is definitely a place to avoid. To the staff there, it doesn’t hurt to smile and act like decent people throughout the whole time I was there with family we were just stared at by particular staff member in the till. Would not recommend at all.

Dark dingy and even a little bit grimey. The service isn't great, it's Costa so the food and coffee is pretty standard. The table are cleaned when staff feel like it, it's dark with no atmosphere. Bru is up the road on one side, cafe Makkan on the other side. Avoid Costa unless it's a takeaway. Never busy that's obviously a clue too.

Not too bad overall. Drinks are a bit pricey but somewhat worth it. Service is amazing, staff is so kind

The young lady was given a mozzarella and tomato panini to toast, normally they would use a green tongues and a sheet to put in the toaster. The cheese overspill was pulled off and discarded. Not crispy enough as requested. What happened to the original panini press? On my visit they did not for us vegetarians it is very disturbing. We ate in so we could see the bad practices. The long spoon for the late was filthy so we swapped to the wooden stirrer’s. Definitely a time to improve standards and quality control of the stores. No room for bad practices as people are paying good money and expect top notch service for their investment in your stores.

Very friendly and very nice food .comfortable seating inside and out .highchair available .

One of my favourite places. Always always a friendly greeting. Always ready to help and make a great coffee. I will always go in there. Grandchildren love their breakfast there.

Great staff members make the place

Always tasty and quick delivery.

First time I’ve used delivery, great service

Ordered from here a few times now..coffee is always very hot when it gets to me...very good service .plus they don't charge delivery..which is a bonus...would highly recommend

Was missing 3 items. The store called to make me aware of this beforehand and advised I get a refund from just eat. I am trying to do that now. Delivery time for the correct items was terrible though, driver put in the wrong address

I enjoyed a nice cup of tea before visiting the shops.

Great place friendly staff especially manager brogan walker beautiful sandwiches lovely milky coffee ☕

I made an order for more than £30 through Just Eat for the staff of our business. After a 2 hour wait with the status stating driver is at the store, the order was processed as delivered yet we hadn’t received anything. No customer service number or direct line to the store so I will now have to go through the long process of reclaiming my money back through Just Eat.

Very pleasant driver and fast delivery time

I received most of items apart from one which is very disappointing. It now leaves no trust or faith and I will not order from here again.

Great coffee shop. Lots of room and space to drink

They need to clean the tables a little more often. But a great place..

Very pleasant and polite delivery driver. Thanks

There is no 0 star so have to give 1. I really disappointed with here whenever I had to go. The staff are not welcome to me and my kid. Always try to warn something with our table. Once, they asked me to clean around with bringing broom although I always leave my table clean. Its the worst Costa ever. I really not recommend here especially who has children.

Oadby Costa - Absolutely love this coffee shop. Me and my friend go every sat morning. They are very child friendly. The staff are amazing. Especially the manager and manager assistant Laura who have amazing customer service. And Laura is a credit to her team. Well done

Lovely atmosphere and the nicest, most welcoming staff of any coffee shop I have been in for a long while.

A lovely coffee with a slice of cake, terrific

We have been to many Costa cafes over the years and unfortunately thia is the first time we have ever been served cold coffee totally unacceptable

Beautiful place and good staff service.

Coffee very weak all of a sudden I previously had to ask for another shot to add and the day we called in the dishwasher was out of order so sit ins had paper cups,my husband was not at all impressed.

I did not have a nice experience at all! Staff are very rude and not welcoming. I went with my young child, who has specific dietary requirements, I bought a home made sandwich for him however much to my dismay I was told I was NOT ALLOWED to eat food purchased from outside, I explained my situation but the member of staff was extremely dismissive. I will not be going back and will advise my family and friends to do the same. I would quite happily give 0 starts but that is not an option! The general welcome is not great either, tables that were not not occupied had lots of cups and rubbish on them.

Good to find somewhere open early Sunday morning before church! Lovely cafe latte

Very slow service and nobody clears or wipes the tables down

Nice relaxing peaceful atmosphere

Loved it! Had a delicious coffee with my mum and sister.

Staff here are extremely helpful, especially to a coffee novice like myself. Friendly and efficient, and lovely coffee!

Very friendly driver. Thank you

Decent cafe on the main road through Oadby city centre. Quick service, decent coffee and plenty of free tables with lots of space.

Not a bad Costa Coffee outlet. But I'm fed up with the damn screens they have up on their sales counters with little service hatches. I actually drew blood on my finger

I ordered 2 Ham & Cheese Toasties, not 1.

Toastie was cold and hard to chew, missing waffles :(

Tables are kept cleaning, the staff and smiling, free Wi-Fi is available, and coffees and food are as good as every other Costa Coffee. Whether you like Costa will determine whether you like this coffeehouse

Excellent coffee and service but as all Costa service is always slow and thats not down to the staff get more machines in

Lovelycoffee brown toast and marmalade

Always lovely staff and welcoming

Service as expected, sometimes queues

Retirement home for oadby's finest its alright staff are great

Very busy and noisy made worse by hard floor and walls making it echo. Otherwise it's Costa!

I'll be honest, they were absolutely horrible. Within a very short interaction I almost went ahead and just had our drinks anyway, but the staff were that consistently awful and managed to be horrid again in the space between grabbing my order and putting it on the side that I asked for my money back. Not the sort of treatment I'm used to in a costas at all, and usually go there for the friendly atmosphere. Disheartened and disappointed - went across the road instead and had a much happier interaction, certainly won't ever bother with this one again and truly hope that the two young women who work there have much happier days in the future, it's got to take a heavy toll on a person to be that awful.

Lovely Ice Coffee and Friendly Staff

They need new staff tall girl and short girl very rude

Clean and tidy, staff amazing and my coffee was superb (as always) Will be returning as soon as possible

Great value for money especially because i had a voucher.. 😂

Couldn't scan track and trace, tried several times but still unsuccessful

Nice place staff friendly and organised with covid rules in place.

Quick and easy service with outdoor seating

Not set up properly for covid. They obviously have rules but only apply them to certain people. Only had 1 person on this morning and she was obviously stressed which is why she was rude to me. Just walked out, can't wait for The Chestnuts to open again!

I was in here for 1 hour, very friendly and fair team. I assumed I ordered and meal deal but only charged for coffee and I took it without the sandwiche but when I highlighted to them they was very sorry. I brought the sandwiches separately after and they was kind enough to make it into meal so it don't cost as much. Will definitely be visiting again.

If Oadby - Not the usual standard of Costa service I'm afraid

Great service as always good to be back in Costa

Nice coffee shop. Good customer service. Nice tables outside.

Costa coffee with good selection of food

Not the best coffee by your staff have had better in other Costa Coffee places

We love going to Costa for coffee, toast, and babycinnos for the kids. The service is good, baristas are friendly & helpful. But it seems to be getting dirtier & dirtier every time we go, today we had to ask for clean teacups twice, and the toilets were disgusting. It is disappointing, as we tend to go at least once a week and I have now been thinking about trying somewhere else as Costa is getting rather gross :(

Very friendly polite staff - service rather slow - the place could do with refurbishment - brighten it up 🤔☕!!

The staff here are great.... super friendly and professional.... they even put 2 patterns in my flat white

Great place for coffee yes to right

Busy store at 11am Nice coffee and cakes

Noise level is pretty bad if you go at the wrong time and some drinks are not hot enough

المكان المفضل لدي في ليستر هدوء وقهوة جميلة وموظفين محترمين

This coffee shops meets the standard that you would expect from Costa Coffee. Coffee was great, service was efficient and there was plenty of space to sit and relax in.

Great coffee as always. Staff were friendly and courteous 😊

I went in with a friend and the tables needed clearing. Every vacant table was full of dirty cups etc. My friend and I both had a hot chocolate, it was not a sweet, hot choclately taste. You get charged extra for cream disgusting cream that tasted bitter. I wouldn't go back to Costa Coffee again and find a local cafe where they serve a nice hot chocolate. My tuna cheese panini was barely warm either.

Enjoyable cafe with good service & friendly staff

Staff was tired but still in high spirits....keep smiling girlies

Place was ok. Seemed a bit messy around where they make drinks lids not on jars the small one/2 shot coffee cups very mucking with dried coffee all over the outside need to work cleaner

As allways a great cup of coffee and service with a smile. Calm atmosphere as well.

spacious ,warm and friendly staff

Harriet puts a smile on my face every visit. The staff are so friendly and work really hard to go the extra mile. The place needs a refit but the staff are second to none.

a bit slow and smelly inside although it has a nice seating area.

Tables are not wiped down, floor looks like it has been mopped down in a while, at 4:20pm I was told the meal deal had closed 20mins ago :(

Ordered a caramel latte but couldn't taste any flavour shot