Costa Coffee in Knowsley

taking 2 hours to repair my food, 2 hours later says its delivered but they haven’t delivered my food to my house!!!!!

Even though it's in the center of town, it was pretty quiet and I managed to get some work done.

We go here so often, especially using the drive through. We have to get some toast to share with the dog or sometimes he gets a pup cup. The staff are lovely and attentive and have a chat to us whenever we pull up. 😁

The best costa coffee in liverpool staff are amazing 👏

fantastic. large latte is delicious 😋

Over an hour late and the drinks were cold. Don’t accept orders if you can’t get them out on time

Main item tuna melt panini missing this is happening too often lately

"Costa in Huyton is my little slice of coffee heaven! From the moment you walk in, you’re greeted with warm smiles and the smell of freshly brewed coffee. The cozy atmosphere makes it the perfect spot to unwind, catch up with friends, or simply enjoy some 'me time.' The baristas are super friendly and always go the extra mile to make your order just right. Whether you're sipping a creamy flat white or indulging in one of their yummy pastries, it's always a delightful experience. Can't recommend this place enough!"

Delivery driver was abusive and rude

dont order from here the delivery driver as soon as i opend door asked for a tip i declined and he ran off with my food and drove away disgusting same thing happend yesterday with another foreign just eat who asked again for a tip but when i polietly declind he became aggressive and tried to barge his way into my home dont order from here the just eat staff are very dangerous

Met friends for coffee. Everywhere clean, good quick service. Did not have any food.

Did not receive any of this order

everything was hot that should have been and my frappe was cold. nothing was spilt in the bag, all packed amazingly. thanks

The food was delicious today, piping hot and good quality. Thank you x

Unfortunately the driver handed me 2 bags one of which was for another customer. I was unable to contact Costa as they have closed their phone lines. Costa if you see this, please arrange driver to return

My order wasn’t delivered and is showing delivered shocking !!

I just had a small late from Drive thru and I asked the lady do not make it to hot because they have a problem with the milk temperature and minutes after I left I burnt my tongue after I tried my late. So be careful when you drink hot drink from them because they make to hot instead of not to hot.

Will be coming back here again. Great place for a meeting

This is worst ever service ever drinks was smashed and all over place no mango sauce no straws very bad very very very bad service

It was mostly good but too expensive from my point of view. 2 ☕️ more than £7 is too much 👎🏻

Nice and clean, inviting staff chatty and quick service food and drinks were nice .

Twice already tried to go in for a coffee, once at 7pm and once at 6:30pm and the door was already closed. Staff said it closes at 7pm even tho it states on the door and here it's open till 8pm

Food was nice cheese toasties, tried the new hot milkshake shake was very disappointing came in a costa cup not a tall glass like picture, service was very slow spent alot of time just pressing buttons on the till. Was expensive for what I got.

One star is to much for this place, u ask for cortado they just give you water and chocolate on the top , no caf quality they have,one excuse we,are new here about 5 month still using the same word

Have regular drinks here and the service is excellent, it is in an excellent location and although I've not yet tried the food there seems to be a wide selection. Worth a visit.

Not busy cafe. Feel comfortable in the cafe

Asked for a tostie for hard bread with ham on

Nice clean place, warm, cosy. First visit (supposed to be) today. I was in the queue, one person in front of me. Staff was loud, no impressions of the faces a kinda ‘Karen’ attitude. I thought I could spend there a little time with a hot coffee and some cakes or sandwiches while awaiting the hospital results… Well, when it was my turn to order, the barista over shouted to the two delivery guys, like I wasn’t there… it is not a MUST for me to sit down, spending my money at all. I think that’s the issue with most of the similar places, the delivery has priority, not the people who wants an hour off of the daily routines, and just enjoying the coffee and cakes somewhere out’…. Yes, I mean NO… sorry. I bought the coffee in the neighbourhood, with a different chain.

perfect coffee, seems to be the best Costa in and around knowsley.

Driver, prompt and friendly, delivered with care. Coffee lovely and hot, pastry fresh. Thank you.

Paid £23.14 for 2 x coffee and 2 x wraps, only got 1 x wrap and then can't get through on phone lines

Do the people who work here actually look at thr order or just choose random items! Wrong stuff delivered again!

Great food , great Customer service And early great stuff Thankyou

Mac and cheese lovely However Toastie only toasted on one side

Coffee and food was a prawn sandwich and a chocolate cake which were very fresh

Worst hot chocolate I have ever had in my life ! Who fills a hot chocolate up like this . No marshmallows hardly any cream . Wouldn't mind if they was cheap! Worst Costa in Liverpool.

What a joke. Turned up at 7pm on a Saturday, to find it was closed and locked. The print on the door says it's open until 8pm and the Google opening times also say it's open until 8. What happened, did the staff forget to change the clocks last month? I can't rate the food or Atmosphere fairly, because I couldn't get in. What's the point in having opening times if you're not going to stick to them?

Ordered Brie and cranberry bacon panini got tuna

I went here 4th nov 23,Saturday morning on way to work it was 8am! I drove round the drive through the screen was showing no signal so I drove to the window to be greated by a middle aged woman sayin ‘ya haven’t orderd at the screen with the biggest attitude known to man, I replied the screen isn’t working it says no signal, she replied‘it’s been like that for months! How I’m I ment to know this? So I said to her can I order here ? She rolled her eyes at me and said ‘what do ya want?? Hurry up while there’s no Que , I drove into a empty drive through and no cars were behind me, I drove off in shock! I’ve never ever experienced customer service like this in my life! I wish I’d got her name but I didn’t she had blonde hair tied up, and a face that could stop a clock!

1 item was missing from my order, but the receipt is showing i’ve still paid for it!

Great coffee and great service thank you

Why does it say it’s open when it’s not only the drive thru , I’ve just walked up only to be told it’s closed ,

Only use the drive thru! Girls are always very polite and helpful and makes a big difference on a tired early morning drive to work they make my cappuccino exactly as I like it! Very pleased!

Nice place to relax with a coffee, drive thru is also fast, good service from staff here

Shocking! You pay £3.35 for a latte that’s just foam and 1 shot of coffee Then then when you ask for 2 shots and they snottly say it already has 2 the way they talk to you is shocking and this isn’t just one time it’s over and over again i I literally only go here as it’s on my way to work. Or I would completely just stop.

Food & drink is always hot & tasty. My only complaint is the app & WiFi never seems to work in there.

Worst place I could sit in. Because of dietary restrictions I don't eat Costa food and have to have my own drinks on hand. A snotty staff women decided to be horrible to me as I sat there and when I explained I don't eat Costa food because of a diet she want "all day breaky sandwich really?" With a snotty look. Don't know who she reckon she is but do yourself a favor and mind your own business. Been coming this Costa for months.

For my sins I am a regular here and am met with a friendly and helpful staff member every time. Service is great at the drive through and as a consequence can be busy at peak times!

Swieza kawka zawsze dobrze podane

Staff really set this Costa apart. The service is friendly, quick and they have a genuine care for their customers. The coffee is always done the way you ask (my mum has quite a specific coffee and everywhere else struggles to do it)

Most of the staff are really nice I carnt fault them however as a general feeling about Costa nothing to do with this particular one its got too expensive. Its become a rip off

Friendly staff and great service.

Great place to grab a coffee or something to eat friendly and comfortable.

Really friendly staff and well stocked shop. Good service. Spacious and clean

Lovely place, very clean and staff are welcoming and friendly. Service with a smiile

Main door is manual I am a mobility scooter user, there is an assistant button by the door but it didn't make anyone appear for me

Good spot if the missus wants to do some shopping and you don't want to wait in the car, decent size costa with plenty of tables inside.

Great place to catch up with friends

Lovely and clean Staff was super kind and helpful. Coming back soon 100%!

Dissapointed in costa today i allways love it but got latte what was only warm and 2 caramel frappes had no taste to them just ice

Lovely place for a quiet coffee with friends. Parking can be a bit tight with the local lidl and macdonalds on the same site but you can normally find a space.

One of the nicest & cleanest Costa shops I've been in for while. Very friendly staff & quick service.

Great Costa! Great friendly staff..always a good choice and display of food. Make a decent coffee too!

Got frostinos today and they spilt as I put them down. The ladies were brilliant. Got clothes to wipe it up and gave me new drinks and a free cake each. Wonderful friendly service but then it always is there. Thank you for your kindness.

Plenty to choose from and friendly helpful staff

Went in this morning and all the woman did was deal with the drive through and not even bother to deal with me for them to get bust at 6.25 am they should put more staff on and when I was leaving she said what would you like and at this time I was late

I like this particular Costa Coffee been here a few times with my boyfriend you do get your 50% off in here The staff are very polite always have good customer service skills when the store is busy they always have a great range of Costa Coffee merchandise as well as a great range of toasties and all the staff get to know you well if you are a regular customer and always have politeness and a great smile

"I'm only 5'2" and ive just banged my head on that"

Went to collect a magic bag, staff said they had been cancelled but was still showing on the app. They made a bag up but when I got to the collection window my order had been cancelled. Staff were brilliant they still gave me a bag and never charged me. I've been to this store many times and the staff are always helpful and very friendly

Person who took the order atvthebdrive thru was really good and bubbly but queue moved really slowly and we waited a longer than usual time

Very good service and very clean

Nice to sit in. Quality time in there.

Went inside for coffee. Had the Salted Caramel Frostino with Coffee which was delicious - BUT it needs to be served in a larger Latte Glass NOT a small tumbler. The drink was over-flowing the tumbler. The assistant gave me TWO paper napkins which became saturated before I could pick the drink up ............... I had to REQUEST a small plate for the drink to go on - even though the assistant could see that I was struggling! Not a brilliant 'Customer Experience'! Also, the paper straw was woefully useless as it clogged up and then went 'mushy'. Drink was delicious but everything was quite disappointing.

Nice staff. Snack food but nicely cooked. Costa coffee good as usual. Not too long to wait. Outside eating.

Great service, great coffee and very clean!

Always served fast. Lovely staff.

50p for a cappuccino. Good result.

It was clean and the staff friendly

Always a smile and a friendly welcome

Only used the drive thru due to covid restrictions. Fast, efficient, and friendly staff so far. Drinks have been a perfect drinking temperature and tasty.

Staff polite respectful and courteous

Staff are so nice and friendly. Would recommend going.

Lovely pleasant & friendly staff. Drive through is a bit awkward to navigate when initially turning in. But they Hot Chocolates are worth it! x

The toasties here are amazing the small hot chocolates are delicious the staff here are excellent and very polite