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4.3

Based on 406 opinions finded in 1 websites

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Nº 76 in 222 in Knowsley

Score
OpinionsNoteGoogle4064.3

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Room and service was very good but breakfast was a little disappointing, as if it had just come out the freezer about 20 minutes ago and microwaved. Wasn't awful but not great

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Luis Ramoss . 2025-03-15

MORE AT Google

It was very expensive for a 1 night stay Poor on site food choice.

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tim o'l . 2025-02-26

MORE AT Google

This is a great premier inn. Was better before the restaurant closed down. Staff friendly. Good with kids. Will stay again.

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Matisti Yebo . 2025-02-24

MORE AT Google

Raised a complaint with feedback review. Not heard a word until now. Room had a damp or mould smell either from carpets or somewhere. Dint smell nuve at all. I got 10mins to 3pm since I travelled from Nottingham, and asked ti cone back in 10 mins to check in. Next day morning fire alarm kept going off since 11.15am nearly throwing me off the bed. We were notified of the fire drill if it was planned. Unless another tactic of Premier inn to wake up the customers before 12pm. Felt more like in a hostel. No water bottles in the room. Which is pretty basic. Nothing Premium about Premier Inn. You should have same standards across your chain. That's what a brand stands for and promises. Let's see their feedback least now.

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Niranga Peiris . 2025-02-23

MORE AT Google

Premier Inn rooms are fine, they're straight forward and perfect for working away. The staff are fantastic as always. Removing the restaurant and reducing the menu so drastically for "the social" is a terrible decision. Cheaper to operate but the food is just so dissapointing now. Really low effort from whoever put this idea together. Food is tantamount to ready meals dished out and made fancy with nice plates and a few sprigs of rocket dropped on top. The curry is just sad, supermarket homebrand sauce is a close match. It was served with microwave rice. No naan, no mango chutney, no popadoms. Fish and chips. Oven fries, tartar sauce and a soggy battered fish . No vinegar on site. Pizza choices include cheese, or pepperoni. You would think this is a safe bet to avoid meal time blues after a long day. It isnt. ALDI do a pizza for a solitary pound that tastes better. Pasta dishes are what you would expect when microwaved. No garlic bread. The kitchen and menu has been designed to allow anyone to operate by simply putting orders into ovens or microwaves. It is open for all to see the meals being cooked exactly how we would cook at home when we cant be bothered to put actual food together. Bring back real kitchen staff. Put burgers and steak back on the menu. Breakfast still good.

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Jacob Hall . 2025-02-12

MORE AT Google

Great place to stay in the centre of Birmingham.

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Harvey's Pet Sitting Services . 2025-02-01

MORE AT Google

Breakfast is shocking unless you order it to be cooked fresh.

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James Webb . 2025-01-18

MORE AT Google

If I could give this premier 10/10 I would!! Could not recommend any more, Adele and Julie you deserve a raise and the lovely blonde woman last night who helped ❤️ I can confidently say it was an outstanding experience! From the moment I arrived, the staff were incredibly welcoming and friendly, making me feel right at home. Their genuine smiles and willingness to assist with any inquiries truly set the tone for my stay. What truly stood out was the exceptional service from the staff. They went above and beyond to ensure I had everything I needed to promptly addressing any requests I had. It's rare to find such a dedicated team that genuinely cares about their guests. Overall, I highly recommend Premier Inn Huyton to anyone looking for a fantastic stay. With its friendly staff, comfortable accommodations, and great location, it’s a true gem. I can’t wait to return for another visit! Five stars all the way! ⭐⭐⭐⭐⭐

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Akina Dickson . 2025-01-05

MORE AT Google

Julie, Adele and the lovely woman that helped us last night were extremely welcoming and friendly. The staff are honestly so lovely and helpful. Nothing was too much to ask and they helped us with everything! If i could give this hotel a 10/10 i would, just an overall outstanding experience!

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Gemma . 2025-01-05

MORE AT Google

Exelent staff very polite but enjoy there work chat to you willing to help

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Julie Spencer . 2024-11-15

MORE AT Google

Very disappointed as stayed in a much nicer one recently. We stayed here on Saturday night as a treat for my kids. The place is a building site, not a major issue but the carpark was chaos in the dark. The room was clean but a bit shabby I.e. dirty chair, stained carpets, tatty walls etc. not the expected Premium Inn quality!

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Jake Harris . 2024-09-29

MORE AT Google

Very nice place. Staff were really friendly and helpful

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Josh Long . 2024-08-31

MORE AT Google

Really smooth check in with Jo. Friendly staff and nice rooms. I would recommend

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Craig H . 2024-04-24

MORE AT Google

Friendly staff, happy to help, easy to get to, perfect for what we needed. Standard premier inn... Breakfast was a little lacking compared to others I've stayed in but the wait for cooked food was short.

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Dean Scott . 2024-04-24

MORE AT Google

Excellent, friendly staff, clean rooms and excellent location. Food and bar were good as well.

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Mike Sear . 2024-04-21

MORE AT Google

Staff friendly, rooms comfortable, could do with a tidy up outside as looking a bit messy.

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Andy 5 . 2024-04-13

MORE AT Google

Loving it, the staff are amazing the place is so clean and my room is lovely 😍 xxx

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Hev Thompson . 2024-03-31

MORE AT Google

Usual Premier Inn stuff. Clean room, easy access to the pub next door for food. Ideally located for working in Widnes and access into Liverpool.

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Christopher Putt . 2024-03-22

MORE AT Google

Just amazing. The rooms are very clean and so are the bathrooms and the beds are really comfortable. The service was also excellent. The cafe is also very clean and the food is amazing especially the hashbrowns. Overall a very impressive experience. Really recommend.

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tayaba yousaf . 2024-03-10

MORE AT Google

Slighty further outside of Widnes however prefer to stay here than at Widnes PI Rooms are cleaner and on appearance look newer. Restaurant is attached to the hotel which can get busy but no issues

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Edward Wilcox . 2024-02-04

MORE AT Google

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