Costa Coffee in Tamworth

All ways busy so it must be good

Lovely Costa with fab armchairs and great staff.

What an improvement and cleaner too, the only change I can see is a new possible manager called Lewis. To whom seems to have all the staff doing jobs that I have never seen them attempt to do before, as well as himself sweeping the floors and behind counters, he was none stop. What a refreshing change, and keep up the good work Lewis as changes are visible even the small ones. WELL DONE

Me and my family were passing by and went in for a drink and a snack. I ordered a small soya hot chocolate and they charged me for a medium. I got my money back though. Anyway, we sat down and their was an old lady. She was trying to pay but didn't understand what to do. One of the workers their, Dannie, started to raise his voice at her. In the end one of my family members payed for her. She stayed at the pick up section as she thought she hadn't payed and all of the workers just went past her and ignored her. Terrible service. Dannie was rushing people alot. Don't go there.

Love the coffee the people were very kind still just as good as it was overall it's a great place.

Great shop, the usual mediocre costa coffe, but when a young lad is the barista the coffee's better. A few tables outside for the smoking lads. One of the best places to enjoy your coffee in Tamworth UPDATE: As the staff changes every now and then, the quality of the coffee is far below par. Most of the times we're being served by trainee baristas who (understandably) will miss on the coffee making. Plus the service is so slow that at peak times you should allow a minimum of 15 minutes just to get served... Which I don't understand, there are usually a team of 4-5 people but they are so uncoordinated that it takes ages to make a simple double espresso

DO NOT ORDER!! I PLACED AN ORDER AND FOR 2 HOURS IT TOLD ME DRIVER AS AT COSTA BEAR IN MIND COSTA WAS CLOSED AT THIS POINT AND IT SAID IT WAS DELIVERED AND IT WASNT AND JUST EAT WONT GIVE ME A REFUND!! REALLY ANNOYED! WONT LET ME CHOOSE THAT IT WASN'T DELIVERED ON THE REVIEW.

Always busy in there, helpful staff but pretty dark in there. Needs more light somehow.

Costa is Costa, go to Costa Café!

I had an egg/Mayo sandwich, a packet of Costa plain/salted crisps and a pot of tea. The sandwich contained very little mayonnaise, the crisps were delicious and the tea good. Service was average

Enjoyd. We first visited in times of,' the walking dead'. Locals open the door here for people going in-out. Service is good, place clean, coffee, tea and tart, sure i'll come again. Back on a market Saturday, stalls out on the walk way. Even the Sun has popped his head out. You know what your getting here. The cookers here are 1300 cals.

20 mins to get served and then left. 5 staff and my lunchtime wasted. worse Costa I ever been to. total lack of urgency and manager who was there did not care. As a business owner, serve customers first and then deal with in house stuff. left 1 girl doing all. had to get back to work. so didnt get anything, walked out in disgust 1 star is too many

Fed up with having to complain latte’s tepid on delivery, no sweetners like requested, just had to microwave latte, for the cost of Costa I expect the standards to be higher and when u complain they ask for photos???. Won’t be ordering again…..

Popped in to meet family the workers was very moody not welcoming 😒 very slow and uncomfortable service very blunt and rude need to learn customer service.

Never received but 2 hours after ordering the status changed to delivered.

Lattes cold spilt no bag or sweetners for £5 each not happy

We went for a drink on Saturday at the Tamworth store. The service was quick depsife being busy and the table was clean. The only negative point was the state of the toilets (I understand it was busy), otherwise it would be 5 stars from me. Matt.

Went in there on Saturday for a nice coffee. I was served by leah and she was lovely and polite, the place was very clean and the overall experience was great my drinks were made really quick.

Could of gone to one of the independent cafes in Tamworth. As I went inside I was greeted by a loud smash sound as a tray of cups near the side counter smashed onto the floor but luckily it missed the 2,ladies sitting on a table and no one was hurt. Staff went to clean up the mess as if nothing happened. Got there and waited for my turn and the staff seem young , too young to really know what to do really and considering the price compared to the other cafes in Tamworth - I can’t give a high rating , just honest one. Drink and food ok as you expect from costa but don’t expect atmosphere etc. don’t expect the warm welcome you get from cafe Nero.

Myself and my best friend ordered drinks then realised that we didn’t have enough money. The worker Connor was lovely enough to pay for one of our drinks for us!!

Delightful service and OMG the cheese cake was delicious!

They were out of stock in ham and cheese toastie

Slow service. Not enough staff. Toilets mingin.

Nice and quiet place. Service was fast though..

Everywhere looked clean and tidy. Victoria was very helpful when I struggled with my Costa app, and made me a delicious drink. Appreciated your help today, thank you ⭐

The staff were friendly, polite and helpful...

Great staff in Costa today, queue was up to the door but they were very efficient and worked hard to deal with all the orders.

Why would you go to Cosy when there's an independent coffee shop across the road that allows dogs and is a great atmosphere... No atmosphere in that dank place

Toilets not clean and disabled toilet locked. Not good for customers with small children

Extraordinar din toate punctele de vedere.

Nice place need more staff 15 min to take one coffee .

This was a great place for a catch up. The staff were friendly and helpful. The coffee was really enjoyable.

Nice clean premises..nice helpful staff.

The staff are friendly and helpful.

Costa Coffee provides a delightful coffee experience with a diverse menu, catering to various tastes. The cozy ambiance and friendly staff contribute to a welcoming atmosphere. However, pricing may be on the higher side for some, but the quality justifies the cost. Overall, a reliable choice for coffee enthusiasts seeking a comfortable space to enjoy their favorite brews.

Terrible service hot chocolate was disgusting and half full food missing from offer

Its the only coffee shop i,ll go to An the staff are friendly nice an easy to talk to while doing your order love this Costa coffee in Tamworth 👍☕

PUT THE WHIPPED CREAM ON BOTH DRINKS AFTER SPECIFICALLY SAYING NO WHIPPED CREAM BUT ON THE CARAMEL FRAPPE FOR IT TO BE IN A POT

Driver took the drink missing item but two straws

Costa is a firm favourite for all my friends and although at this Costa I asked for two white hot chocolates and I ended with ordinary, they did make me what I asked for and allowed me to keep the ordinary, which was really good.

Great costa... Lovely experience

Did not add the popping boba so what was the point of the drink.

Coffee had leaked in the bag on the journey so the bag split resulting in coffee all over the floor!!

missing item, waited over an hour

Just the job when you need a nice coffee

Our order got missed. It was dealt with quickly when I queried as several people that had come in behind us received their drinks before we did. We didn't have food so can't comment on that.

We ordered 2 salted caramel frappe’s with coffee. Only one had coffee. We ordered ham and cheese toasties which we weren’t told was out of stock until it was written on the receipt that was in the bag. Overall awful experience won’t be doing it again

Still waiting for the coffee - 4 hours later

Missing items and cold food. Late as well

My order has not been delivered!!

Dont think ive ever had an order delivered that is right. No cream that i paid extra for or blueberies in my shake. Food was cold. Shame.

I am a great fan of Costa and the coffee as always great. The staff as always super. My only niggle is that the tables could be cleaned a bit more regularly. If so, I would give five stars all round.

Il mio luogo preferito. Da otto anni sono in UK e non ho cambiato per niente il sapore del caffè. Grazie

Nice place for a coffee and cake

Lovely food and drink but not what we ordered!! 🤣

The young lady who served me was very polite,even when asked if she would bring my drink to my table,sometimes they tut,she didn't,

Missing egg and bacon brioche from order. I ordered 4 items. Received 3.

Lovely quick visit today. Had hot chocolate and brownie both were delicious .

Missing my expensive slice of cake!!!!!

awful service staff was rude coffee was like antifreeze

Went in the first time with my friend lovely coffee.

My favourite coffee shop, love the coffee and cakes

Tamworth Costa great staff and very friendly Dan behind he counter excellent with the customers and its clean one fault the chairs outside very uncomfortable

Costa coffee. More like COSTA FORTUNE! How do they get away with it? 😲

Love the drinks options. Plenty to choose from.

Just a one off visit as we're not from this area but really wanted to say how lovely the staff are in this café

The place is not very clean, sometimes the staff they have a rude attitude.

Like here drinks are nice & the staff are always lovely 😁

Excellent service from Costa they called to let me know needed to make a change to order and put in a little treat to say sorry. Thank you

Nice place to sit in or take away. Friendly staff clean shop.

Clean, comfortable and lots of space to sit in and outside. I didn't have food but my friend did and the pastries were spot on.

Friendly and welcoming staff. Decent coffee. Tasty food.

Placed my order , no phone call to tell me there was no wraps so I needed up paying like £3 delivery just for a hot chocolate and biscuits.. if I had a phone call to say there was no wraps I would of just cancelled the whole order bad customer service. What a joke

I did not get my items that I ordered

Clean, Tidy, Staff were friendly

Only got my drink missed out my food i paid for

Order was wrong, food that got delivered was stone cold and drinks got completely missed off the order. Pretty poor overall and won't be ordering again.

Costa rang to say didn’t have the food I ordered, requested refund so still waiting and I used my account credit/points on this order so don’t want these lost. Basically only received drinks that were cold because they arrived very late so not worth ordering

Great coffee yummy food 😋 good value for money 💰 friendly staff

They have a huge customer service issue here.

Complete wrong order. Very unhappy

The app was saying the drinks I wanted weren’t available when if I’d have gone in store it would have been a normal order. Anyway, I ordered something similar & left a note thinking they wouldn’t see it, but they did! So I got my drink even though I had to leave a note. Amazing service. They actually read the notes! Appreciate it! Not sure why the app was saying I could only get hot drinks but never mind. Super happy with my order. Thanks!

Food delivered piping hot, neatly packed, and perfectly ad ordered! Thank you.

Never disapoints, always delivers.

Coffee was completely uncovered and mostly spilt in the delivery drivers thermal bag (who might I add was on a peddle bike) Not the drivers fault, but not happy nonetheless

No separate utensils for the different milks..music was diabolical and speakers cheap and tinny...could do with a bit of money spent on it tbh...

The usual Costa experience & quality, great!!

It says that it was delivered but nothing came.

Food was lovely, was missing something from my order though.

No food despite app saying its delivered

Says its been delivered and never showed up

Although really busy, staff still had a friendly smile

Had toast and coffee this morning but disappointed with new rule on having butter. Only allowed to have 3 small butter portions for 2 slices of toast. Usually have 4, so if you need 4 you have to pay for butter.

Friendly staff, good selection of food and drinks, seating area clean and tidy although the toilets are often in a poor state due to certain "customers" - I feel sorry for the staff having to keep cleaning them. One of the better branches of Costa from recent experience.

Smelly and dowdy version of the standard Costa offering. Pleasant enough staff. WiFi didn't work.

Didn't have 3 types of coffee asked for, ended up with 4th choice and asked for refund which l got no problem. Wouldn't go again overpriced for what you get!

I personally cannot stand the smell of coffee, it's the devil's work. However the wife likes coffee and always enjoys popping in here to pick up a fresh coffee, me I'd rather have a cup of tea.

Although the address was on the order the driver called me and said he was at the jolly sailor retail park my post code is nowhere near, the hot drinks were lukewarm when they finally arrived the driver took 5 minutes from calling me to say he was here to actually delivering the drinks and thought sounding his horn would make me find him Disappointing

I ordered two croissants. I got 4 twists instead.

Its marked as delivered I never received it