Costa Coffee in Wolverhampton

Driver was very lovely and polite

Me & my husband do like it here. I mean yes I get it with the name costa but the prices are getting really expensive

It was a very bad experience. I ordered a bhaji flat bread. Instead they gave me a ham sandwich which i cannot eat because i am vegan. Its disgusting and shameful.

Libby and Sam were welcoming and made me the most amazing gift.. A chocolate fudge brownie frappe. It's changed my life my mood my expectations my experience of life. My belly says yes yes yes. Walk in and taste the delights of this crazy tasty concussion. I DARE YOU! I DOUBLE DARE YOU!!! SERIOUSLY DELICIOUS! DO NOT DARE UNLESS YOU WANT TO FEEL GOOD INSIDE

I would like to leave my praises to the manager and her lovely staff !! Lily and Meg in particular but on par with Tracey I think her name is (manager ) Always a warm and friendly welcome . I come here every morning and sometimes in the day . They know my drink and my quirky ways of asking for a plate lol 😆 I will recommend this costa to anyone and everyone Proffesional polite friendly and extremely helpful . I actually look forward to coming here for these 3 lovely staff . The rest of the staff too are very nice people and will always make you fell welcome . Thankyou costa Wolverhampton high Street See you again xxxxxxxx

Excellent staff🙌Excellent drinks and food😋

Today, I went to Costa Coffee to charge my phone and intended to buy something, as that’s the usual procedure. When I asked the cashier if I could charge my phone, she immediately said no. I then asked if it would be possible if I purchased something, but she said she couldn’t take any orders because her till wasn't working. However, I saw the customer before me pay in cash. I offered to do the same and even said I could pay the exact amount, but she still refused to take my order. It felt very dismissive and unprofessional. I felt like I was being treated unfairly, possibly because of my brown skin. I left feeling extremely disappointed. I expect better customer service from Costa Coffee. Please train your staff to treat all customers with respect and provide proper service.

Great hard working staff but the air conditioning is broken down. Definitely not conducive to a pleasant atmosphere. Why do Costa allow their staff to suffer through ridiculous working conditions? Staff kept a positive and respectful attitude despite putting up with the stuffy interior. I had to leave as I was sweating. Shame

Good coffee and food. Very nice and helpful staff. Would recommend. Also a good cup of tea abd lemon muffin.

If I could have minus stars I would, hot chocolate was mainly water too diluted after requesting for it to be done with fresh milk, but I suppose that is the costa method. A lot of sugar in the hot chocolate to hide its real taste, poor quality. I've actually had better hot chocolate in macdonalds who actually uses a lot of water. So many better places around for independent coffee shops. So I decided to give this place a 2nd go, At 9.30 there was a girl on the till, she was not wearing a name badge, and she did not get my order correct. Then Julita tried to rectify the order however tried to con us by writing a note on a receipt (which anyone can do) and ask us to accept this as an apology. I refused and told her to re do the order as it was incorrectly completed after 15 mins of her trying to prove that it was not the 9.30am girls fault which eventually she admitted. Customer seems to have to prove themselves right.. For a big company this is extremely poor customer service. I am very upset about how this was handled. 3rd time, now my beans are not even there, because they chose to not click the button on the screen,, What a joke, you are only open for convenience and you give costa such a bad reputation. I was shocked about the level of consistently low service at this store. HEAD OFFICE needs to investigate this!

I can't comment on the food because I only had a latte , but the staff were friendly and efficient

The staff in this store are lovely,always a smile for you,they know my order before I say anything,and always have to time to ask you how you are.regardless of queue size they always are cheery and very patient with customers.my cappuccino always bang on and made with love 😃

Very helpful, done my grandson some hot water to warm his bottle thank you

Reasonable price and quick efficient service. Not too much noise and no dirty tables. Coffee and food was hot

Delivery driver swung the bag over his shoulder while we were trying to let him in through the intercom so they leaked everywhere

Basically a nice Costa but, irritatingly, the Wi Fi does not work and hasn’t done for weeks. Please sort this out. This particular Costa seems to be relying on the Wi Fi from the adjacent Starbucks and Halifax branches. A bit mean.

I need a refund it hasn't reached me

Staff are friendly and polite Subrina is always smiling, customer service is 5*

Food and service were good as always. Bit crowded so couldn't eat in but overall the service was good and staff were friendly as always

Absolutely delicious vegan options

I would avoid after a disgusting experience I had with a fingernail in my coffee from this Costa. I gave them the benefit of the doubt after a few years and went to a different costa only to be served with cutlery that haven't been washed 🤮🤢. The last 2 times I have visited I have visited has left me sick to my stomach. I will never ever go to a Costa again!

By the time Costa sent out the toasties they were cold and squashed inside the bags which I ordered for my little nieces!!

Drinks were crushed from the bag and the cup of tea was spilled in the bag. Driver wasn’t helpful either.

No gingerbread biscuit although states in the description. Won't be ordering again.

Clean premises with plenty of seating in the city centre. Friendly efficient staff.

The chicken salad sandwich I asked for was unavailable, the staff kindly replaced that item with a Southern fried chicken wrap which is absolutely delicious. The quality of food was very good, the wrap didn't fall apart like some prepackaged wraps do. The carrot cake was a good decent size, nice moist texture.

Standard. 3 coffees for over £12 seems high.

Just had a coffee and a biscuit, everything seems fine thanks

Отличная кофейня,кофе вкусный но зависит от бариста конечно ..

Didn't get what we paid for!!! There was no coffee in the salted caramel with coffee... there was no sugar for the latte.... all drinks were not presentable at all...very disappointed.

Nothing arrived, no contact from the driver.

Gr8 service ...shop needs updating

It's touch and go getting the drink made the way you want it but here they really know how to make their drinks. Shame I don't come to Wolverhampton often.

Very good coffee, cheaper and much better than Starbucks. highly recommend

DO NOT attend this particular Costa Coffee!!! Having just purchased a ‘Too Good to Go’ meal for £3.50 (the original value being touted as upwards of £10.00) I opened my bag to see two miserable cheese and ham sandwiches and a stale muffin. The slack-jawed millennial who served me did not offer to heat up the sandwiches, nor did he even have the common sense to ask me if I wanted a coffee. This is in stark contrast to the service I received at the Costa Coffee near Colmore Row (where I purchased a Too Good to Go meal several weeks ago). The service I received in the Birmingham branch was Presidential in comparison. What an utter waste of time and money.

A nice Costa in Wolverhampton. Part of a chain so it's all generic but the baristas are nice, the customers seem to be a friendly bunch too. Not eaten here, but the hot chocolate is gorgeous. Altogether quite nice.

It's a Costa so you know what to expect. Staff are friendly. The store itself is fine IG but restricted in its layout and split into two levels with stairs. Tends to be quieter towards the rear of the shop but that does involve using the stairs.

Order was incorrect, food was soggy/ rubbery when it finally arrived

Ugh normally drinks are good but whoever was on today ruined my latte it's lumpy and horrid.

There was coffee in my frappe which I made clear I didn’t want in the notes

Friendly staff nice place to go chill 😎

Coffee ok.. But service wasn't great.

The frappe looks like it got threw in.

Love Costa coffee the staff are great and it's our favourite coffee shop

It was quiet when I went, got served quickly, staff were polite

Always tasty, pricey also but nice little treat :)

Nice coffee and tea with friendly service.

to the wonderful gentlemen in the Costa out on the High St, next to China cooking, who made the best joke i’ve heard all day! haha “are you having a Good Friday? ;)” Thank you so much for being such an amazing & charismatic Barista, even on the last hour of closing shift today! 🎉🎉 Sorry i didn’t get your name!

Quick, friendly, professional delivery

Lovely, friendly and clean too.

Nice coffee shop in Wolverhampton. It's a Costa, so very much like every other Costa. The are plenty of coffee shops around here, but I normally end up here when I'm in the area for university. As a tea drinker, I can't really comment on the coffee. The earl grey tea on the other hand is pretty good. Though that can't really be messed up, it's just a tea bag and water! Food is good as well, nice range plus some good veggie/vegan options. Overall, nice place to visit, good atmosphere. Plus there is seating downstairs as well.

Costa generally need to remember what their main product is (coffee just in case they have forgot). The coffee is rushed, the milk is too hot and that burns the coffee. They need to get back to doing coffee properly.

the members of staff compared with the other costas' staff are more smiley and pleasant. the one male staff member with a lil bun looks like one of the characters of my writings :")

Late, cold toastie. Poor first experience of app

My coffee came late and when it arrived the cup was half empty and ice cold!

Only issue was egg, mushroom and spinach bap had two leaves of spinach which I thought was really bad. No sugar in coffee or sachets available. Delivery driver banging on my door for no reason, and I mean banging on the door, when there is a doorbell. Was frightening and annoying. Overall good food and beverage

Food was nice but was just warm, but id put that down to delivery time not the shop service. There was no vanilla in the latte unfortunately.

Lovely hot coffee friendly staff nice and clean.Good position in centre of Wolverhampton.

Beautiful coffee shop with lovely staff, that big mocha with sprinkles is worth every penny

The toastie was burnt and disgusting my seven year old niece couldn’t stomach it at all and imagine a seven year old child coming home hungry after a long day at school. The service keeps getting worse every time! How appalling! What a rip if I didn’t even receive a full refund for something that wasn’t consumed.

I had a hungry child who was still waiting for her food after school.

Always a friendly atmosphere and great coffee. Two lovely members even poses for a Halloween snap. Thanks ladies ❤️

Quickly delivered by a lovely driver, correct order and hot

Very friendly servers who listened well and asked me whether I was sensitive to milk so I could choose the right drink for me. It ended up being better than I thought it would be too.

They don't open at 6.30 and the staff are so rude. Worked in the centre 3 years ago loved this place always polite staff. No they are so rude. Thanks for being so rude otherwise I wouldn't have discovered starbucks across the road!

Very respectful staff and very fast service thank you costa.

Noisy, confusing, staff can't even hear the orders properly through high walls of glass. Didn't get what I asked for. What an unpleasant place.

It's Costa Coffee. Nothing special.

Coffee tasted really strange - think it might have been the milk that was used. Couldn’t drink it.

Assistant very helpful after the last Assistant had messed up my Costa card on my last visit.

We were served by Rhiannon M. She was amazing. She went above and beyond to help us. I had to ask her name individually because she just made our day. One small act of kindness meant the world to me and mom. Thank you Rhiannon :) Please can Rhiannon get recognised for her exceptional service she delivered today.

Loves that m and s food is also served here.

Great ambience, comfy seats and most importantly friendly staff. the one guy with the manbun/ponytail was very Affable. even though I hadn't come to this Costa in a dog's age he seemed to remember me which was nice.

It's always good service and it's always good coffee.

Quick, efficient service and great coffee.

There was a slight problem with the order but the friendly staff sorted very quickly, thank you

Unfortunate to be served by someone who felt I was asking for the moon , only when I asked what sandwiches are available. Can’t stand passive aggressive people.

Wolverhampton Dudley street branch compared to other Costa's very noisy behind the counter disabled toilets blocked off with cleaning in process boards? area used for storage

A pleasant, comfortable atmosphere plus a great cappuccino. I'm already looking forward to my next visit there

Unfortunately forgot part of my order but the rest was fab, wish there was an option to have the order delivered rather than just a refund

Always a pleasure to got o this store , friendly and helpful staff who serve you with a smile and a quick chat. My favourite costa shop to go to .

Toastie was stone cold and falling apart. Everything else was okay. Maybe just poor timing?

No cream or jam included with the scone even though it's advertised as Including them. I've had 1 order with these and the others without.. please get consistent.

Sausage wasf freezing cold cookie wa cold and solid has a rock also missed order notes my frappe had no ice in there or cream on it and was very runny

Friendly staff, fast service, quiet seating areas with plug/usb sockets for your phone or laptop. They now serve M&S Cafe food amongst a few of their own products. Make sure you download the app to get points which you can also collect at the petrol station machines.

Costa in the Mander Centre, used to be in Debenhams (currently closed). Good location and staff are pleasant and friendly. Had a Terry's Orange hot chocolate....was lovely. Super polite barista staff too

The scone was not as described no cream or jam included.

Hasn't even arrived.... Bloke called said he had left it outside our door but there's nothing tried calling him back an he's rejecting call...

Lovely Americano and cookies here

Lovely staff and clean and spacious

Down vote on 'restaurant service' purely based on the Costa company & not this individual restaurant. Down voted because they seem to no longer stock the cheese and sausage toasties - checked other restaurants too and none of them seem to have it anymore :(. Service and delivery were very quick - food that was ordered was tasty, although the cheese & roasted tomato toastie was quite bland. Usually only ever order Costa for the sausage toastie so sad to see that it's no longer on the justeat menus :(

I thought it was rather dull, drab and dark inside. Looks like it could do with a good makeover. No atmosphere of any kind either. That said, the array of cakes looked amazing and were beautifully arranged. I had a Lemon Muffin and a Filter Coffee. While the coffee was okay, the Lemon Muffin was light and delicious. I would be more than happy to eat another!

This location on the B and Q end of the retail park is abysmal.. the staff are miserable, the service is lacklustre and the ambiance is worse than a dentists waiting room. Costa need to shake this location up as it's just not their standard..

I ordered latte, cappuccino, two hot cho and two ruby choc ...didn't get the ruby hot choc got normal hot choc instead

Thankfully it was a toastie and not a panini they sent. I was so annoyed that without my consent they sent me a panini which looked unappetising so I had no choice but to pay for delivery cost of something I didn’t want at all. What they should’ve done was cancel the order altogether but clearly they thought they’d get something out of it if I decided to request refund. I do no appreciate them sending me a substitute without my consent.

Always good, and even when very busy still don't wait too long

This is a good size Costa with plenty of seats and fast, efficient service. There's the usual choice of beverages and a good selection of sandwiches, cakes, pastries and snacks available too.

Lol delivered one item out of three

Hot chocolate tastes like water

Charismatic staff and good coffees