Based on 2 opinions finded in 1 websites
Based on 2 opinions finded in 1 websites
Nº 711 in 732 in Pembrokeshire
Opinions
me and my friend went in for a hot chocolate and went to toilet and my friend waited for me and then i came out and the man working asked me what i was doing and shouting at me to get out of the toilet when i said i was using the toilet and when i went back to get my phone as i left it there when he was rushing me to get out he shouted at me again. so rude! someone who is like that should not be working! its absolutely shocking. im just 16 getting shoutrd at because i used a toilet after going for a drink
tamzin r . 2022-08-08
MORE AT TripAdvisor
Costa is normally my coffee shop of choice. However, I was extremely disappointed in this particular Costa. The staff were not at all friendly and the inteior was extremely drab and depressing. I very much doubt if I will visit again unless it improved dramatically
Gareth W . 2022-03-31
MORE AT TripAdvisor
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124 Opinions
Visited on a weekday lunch time while we were away on holiday in the local area. Bit of an odd one tucked inside a shop with a lot of other facilities also inside but never the less it's quirky! Staff were very friendly and speedy, just two managing the lunch rush and queue times were a minimum. Even learnt that you could stack Subway App offers meaning a very cheap lunch was had! Food was fresh and tasty with minimum wait time! Keep up the great work!
124 Opinions
Warm, friendly, happy place to eat, meet friends and enjoy the fabulous views. Freshly cooked food of quality produced with care and skill. Love this place. Hop and his team have created a beautiful welcoming bar, cafe, restaurant and now a cosy small cinema area.
1916 Opinions
Nice food but terrible customer service! App wasn't working so couldn't get the discount that I had added from the monopoly promotion. Went to order at drive through instead and asked the employee whether I could get a discount because I could prove I had the vouchers she said to drive to next window. Did that, the person there didn't know what was going on and told me to go back round and order at the screen. I did this only to be told by the first person I spoke to that my free items would be given if I drove to the first window. Again saw the second employee that didn't know how to do it so ended up paying full price for a meal that was supposed to be a treat. Then had to park up and wait for food....fine no problem, but when it arrived some of the order was missing! Had to then drive back again to collect this! Third time lucky eh! No apologies for missing the food or for not being able to discount my order. Con of a promotion if you can't get the items free! What's the point! Have never had an issue here before it's always been a good restaurant but today's experience was far from that!
463 Opinions
No issues with service (food arrives quickly) however the quality of the food and ingredients are below par. Spaghetti Bolognese like a school dinner. A shame really as it's nicely done out.