Coffee & Cake in East Lindsey

I have just been there with my family for mother's day. Initially we booked in to the Old Chequers Inn (the sister pub as their social media says) to be told it wasn't there we were booked in to but there was availability at Poplar Farm. When we got there we were told the first drinks were om the chef due to the confusion which we all appreciated. We realised that they were linked and had the same menu so wonder if we were supposed to be here initially but that was never communicated at the time, someone had our booking but noone wanted to admit to it. We then had to wait 45 minutes to order our starter, and then had then another 30ish minutes between the starter and main. I am not unreasonable and accept they were busy due to Mothers Day but I feel that is no excuse for poor customer service, especially when we had been so put out in the first place. When my mother went to them at the end to explain where the confusion came from with the intention of giving polite constructive criticism, she was told it was her fault and the lady just didn't want to know. The positives were that the food was lovely and that the portion sizes were more than generous, however the customer service being so poor has meant there are six people here currently who will not be going back.

We stopped here when travelling back home from a break away. We were served promptly, food was great. Ours boys wanted "Iron Man' soup :-) (red pepper and tomato) which they really enjoyed. Staff friendly. Thanks, we'll be back when back in the area again! Definitely recommend. 👍🏻

Excellent food ...massive portions..the chips are huge and very tasty

Food, for the money can't complain to be fair Woman serving couldn't do maths though and all of us (3 groups) noticed at least £20 extra on our receipt to comment and correct seemed the woman must of been doing it purposely to rob folk! One of staff was quite rude and angry don't know whatever had happened before we got there but she was very snappy and unpolite aswell as slamming and banging about luckily as more customers entered she sort of "pulled the reigns" I reckon with a different member of staff it could hit 5 stars although I'll stick to my 4 for the rudeness

Couldn't rate the rooms as I car camped but the hosts are brilliant the location is lovely And the food is amazing .