Chopstix in Brighton and Hove

This location does not accept the chopsticks app. My digital voucher for free spring rolls was denied.The service was fast with big portions . But im unhappy about the app.

Great food, amazing portions. Definitely recommend. Cannot be beaten for the price

The BBQ and sweet and sour chicken is a great combo to get this you have to get the large box for £8 which is quite reasonable for Brighton Amazing food for Cheap Price

Absolutely loved the food really good quality best Chinese I’ve ever had 10/10 and only £8 for a large box in Brighton! Me and my Fiance recently visited Brighton for a day and was looking for some where to eat stumbled across this place on the top floor of the mall and saw it was only £8 and saw how good the food looked and instantly wanted to try it nowadays it’s really hard to get a meal for 2 people under £20 and the fact it’s that good quality for 2 people under £20 in Brighton shocked me I’m seriously thinking of getting a train back just to get it again highly recommend it your in the area and want a really good cheap lunch/ dinner

Salt and pepper chicken is amazing

Good food and generous portions. £16.00 for the three of us. Bargain!

Love this place, always reliable, massive portions, I always get a mix of rice and noodles with the veg and mushroom curry and caramel chicken and some spring rolls. In London they don’t seem to do the veg mushroom curry so I love this one in Brighton

I regularly eat at Chopstix in London and it is by far one of my favourite fast food places, so I was extremely excited when I found out there was one in my favourite town, Brighton. However, upon arriving at the location I could tell just from the outside that this was going to be very different to every other Chopstix Ive had in the past. For starters, they only had 2 sizes, Medium which comes with 1 topping and Large which comes with 2 toppings, in London a Medium comes with 2 toppings and a large comes with 3 toppings, if you want 1 topping you order small, not a medium like at this location. Not to mention the fact that the boxes were a fraction of the size to the equivalent sizes at London locations, meaning not only do you get less toppings, you also get less noodles. This wouldn't be a problem if the food held up to the Chopstix standards found in London, however if it wasnt for the Chopstix branding I would never have guessed it was from the same place. To begin with they had not even half of the selection of toppings that you would usually find in a Chopstix, I believe they only had around 4-5 selections of toppings available, there was one or two empty trays so they may serve more toppings if youre there at the right time, but when I was there they wasnt cooking any more so it looked like they didnt have anything for where those empty trays were. Even if the empty trays were full, the selections of toppings wasnt even half of the normal amount you would be able to choose from at any other Chopstix location. They didnt do fire cracker chicken which is my favourite, and I also noticed they didnt do many other toppings which you would find at any other location. Originally this didnt bother me too much as I saw they had the golden salt and pepper chicken, which is usually amazing and another one of my favourites, so I decided to give it a chance and ordered a large box with noodles with 2 portions of salt and pepper chicken. As soon as I opened the box the chicken looked off from the very start, it looked nothing like Chopstix salt and pepper chicken, looks aside it tasted horrible. There was no texture to it, not a single bit of crunch, the flavour was just salty and tasted nothing like Chopstix salt and pepper chicken, the actual quality and texture of the meat was off. Then the noodles, I didnt think it was actually possible to mess up noodles but here we are, they were just watery, they didnt taste of anything, I dont know if they were overcooked making them soggy or what, no soy sauce flavour, very few green beans, and some vegetables which ive never seen in the noodles at any other Chopstix location such as peas, Just tasted like plain soggy watery noodles with no flavour or sauce. As I said earlier, if it wasnt for the branding I wouldnt guess in a million years that it was Chopstix, it was like they just rebranded some random bad chinese food shop into a chopstix to increase sales because the food wasnt bringing in customers. Something else I should mention, usually Chopstix offers a student discount, however when I asked the lady who served me said they dont do one. I didnt think anything of this at first, I thought it was normal and that maybe only participating stores offer student discounts, however I have seen another review from someone who got an email from Chopstix on their birthday with an exclusive offer but when they tried to redeem it at this store they was told they cannot redeem it here. Im not sure whats going on but something is off about this whole place. Im questioning weather its even an authentic Chopstix franchise or if its a fake using the branding without permission. If this is authentic, Chopstix needs to look into this location ASAP, because its a really bad location and gives an awful impression to a really good franchise. If youve had your first Chopstix from here I feel sorry for you, I assure you this isnt what Chopstix is and if you go to any other location you will get amazing food.

Totally tasteless cold dry no sause never going again ,not very nice at all. Second time going thaught I wood give it another got but hugely disappointed.

I got food poisoning 4 hours later I was sitting on the toilet at home and it came out like it was a korma I got the noodles with salt and pepper chicken and sweet and sour chicken Now £8 i went 3 months ago and it's cost 5.50 the price is a joke for the amount you get in that box the staff nails was dirty one lady serving and 1 man in the kitchen maybe get bigger size boxes then you will probably see a difference Should've gone to mcdoanlds instead

Food wasn’t too bad, decent enough, but a bit too salty. The chicken was very tender, cooked just about enough. Overall, it was fairly good.

Girl that served me today was completely (and understandably, mind you) uninterested in her job, but unfortunately was passing it along and came across quite rude. Ordered some sides but ended up with a weird amount as we weren’t offered amounts, just got whatever was thrown into the bags. Wanted to order other items but what we ordered (some spring rolls) already seemed like such an inconvenience to them, I didn’t want to ask for anything more. Left without what we wanted and feeling very put off. Won’t be returning. The guy at the till was much nicer though, I will say. Weirdly, the labelling was also bad, especially compared to other Chopstix. No signage for allergens or vegan/vegetarian that I could see. Night and day when compared to the one in Beaconsfield services.

I have tried many chopstix, but this is the best one out of all of them!!!

This place is really good. Friendly service, great food (Halal) and the price is very reasonable.

Iam regular customer to chopstix , happy with the food and service but Tody The Indian lady who's serviced us she was very unfriendly and dint get my usual portion. Not satisfied with the service.

Myself and my daughter tried this for the first time ... never again. The staff members were unbelievably rude, the food tasted so horrible and was filled with so much salt that we only had a couple of bites, and they were forced as we were so hungry. I didn't realise that rice, noodles and chicken could be screwed up so much but I am proven wrong. The chicken was so slimy my daughter said it was like eating slugs!!

Sneha thank you for your service

Service was really bad. Got an email from Chosptix for my birthday, went to claim the offer, but they said they can't do it! This is just not reasonable, and I can't understand how this is possible!

Cold food they reheated it not just as cold asked for refund or to speak to manager was refused. Won’t be going here again!

For the price it is rather nice if you catch a fresh batch .overall cant complain for the price in shopping centre but dont expect top notch Chinese food.totally ok for having a random lunch in the shopping centre.

Absolutely disgusting, the duck was soggy and tasteless, the prawns wasn’t tasteful either they was meant to be salt and chilli, it was overpriced for what it was… chopsticks used to be really nice but gone downhill so much. And to top it off the customer service was terrible, they made no attempt to resurrect there wrong doings and simply said both they can do . My order was short of £45 and I feel ripped off. Complete waste of money and will never order again after years of being a chopstick customer.

I actually got food poisoning from rice ,the cramps were horrid, luckily my children had the noodles and was fine, the caramel chicken is very nice though.. the rice caused me horrible gutache within 17 hours

Excellent food, and no queue during the lunch rush due to chain restaurants nearby (and speedy servers). Took about 1-2 minutes total to get my food and pay

12/7/23.Prices Up 50p for Both Sizes Combos. 12/6/23.Tasty Chinese Curry Chicken. 15/5/23.Yet another same problem with the Coke Light.Delayed foaming,causing some of the coke to spill.What is wrong here?U ppl shake the drinks b4 Opening The Shop!? ???Lovely authentic Asian Chinese Singapore taste.Big portion for the price.

good service, the food was delicious and the lady in the counter was really nice and offered me a lot of cutlery and was smiling and put me in a better mood to start my day 100% recommend

Awful! Eaten here regularly before and food has been nice. Just bought 2 noodle boxes with toppings...one of which was inedible with the Salt! I went back to the lady serving and politely told her that I couldn't eat it due to the salt...she said that noone had complained all day and that there was nothing she could do. She wouldn't it change it nor can she refund. Her manner was very rude and like she did not care. I left the box on the counter to go and speak to my husband and she threw it in the bin! My husband then approach her and was rightly angry and asked her why she did that as we'd paid for it and why she won't change it or refund. The lady then said 'I don't care' to which my husband responded by using an expletive (not right but understandable given the situation). Absolutely awful customer service- will not be buying from here again!!

I love rice and noodles here Thai red curry and salt n’pepper recommended Staff are very friendly and helpful

What a gem! The food is excellent and great value. We had noodles and two chicken dishes, also spring rolls. All delicious, fresh tasting and zesty. Service with a smile. A pleasant surprise for lunchtime

I love this place for a lunch time snack during a busy shopping day however whenever I go after 2pm there is never any vegetarian options, such as the salt and pepper potatoes left, i think they need to make sure they have good options until close.

It's a take away joint. Food is always great. Service always friendly

I work in retail and I would never speak to my customers the way the supervisor spoke to me and my colleague today. My colleague who is 17 years old on her break got the regular size with 1 topping and she felt the chicken wasn't cooked properly and as we all know if chicken or meat isn't cooked properly you could get food poisoning. She asked me to go back there with her and ask for a refund or exchange. As today is a Bank Holiday Monday they were busy and the supervisor said they don't have a refund policy (which I find hard to believe) then she said "my manager said not to give refund" so my colleague said "OK can we exchange" the supervisor said yes but then made her pay again and said I'm not going to give you free food and was really rude and made mean facial expressions and was shouting at my 17 year old colleague who nearly started crying cause of her behaviour. Such bad customers service. Never buying from there again.

Good with price and chicken taste is so good and noodles are dull and plain

Awful food, Sweet and sour chicken had no taste, rice tasted bland and microwaved. Fills majority of the box with rice & receive barely any chicken. Staff spraying cleaning products directly above the open food. Awful value for money.

Noodles with sweet chilli chicken and salt and pepper chicken. Tasted good! Perfect fast food 👌

Nice noodles. Not much choice left when we got there though.

한국 팬더익스프레스 같은 곳 점심 간단히 먹기 좋아요 가성비 없어요

Love the thai chicken curry with salt and pepper chicken. The portions are good enough for one and are quite filling.

Served us raw chicken, then refused to be polite about it when we complained. The chef got right into our faces and told us we were never to come here again. Refused to show us their food hygiene rating (which is conveniently not on display to the public) and shouted at us, refusing a refund or any kind of compensation.

Served us raw chicken, then refused to be polite about it when we complained. The chef got right into our faces and told us we were never to come here again. Refused to show us their food hygiene rating (which is conveniently not on display to the public) and shouted at us, refusing a refund or any kind of compensation.

Wouldn’t even give me water. Terrible , hair in my food

Food was so nice however the prices have gone up massively and they've changed their packaging 0_o

Staff friendly and food was nice but portion size for a large was very poor. Seems like they're completely overloading with rice and then a small layer of chicken. Increase chicken portion and then a better rating will follow.

Given three stars as found the food very medocure and nothing special really. Lady serving friendly but as for value Vs quality.. It's definately cheaply made processed and not the greatest in flavour, but edible..

Part of a chain, the food is quick, easy and exceptionally tasty. Simple format, choose your rice or noodles, then choose a topping. various size boxes, and they will mix and match the toppings. As there is a continuous flow of customers, the food gets replaced often, so is never sitting around. The fact that you might have to queue fir a little before being served, to me is a good sign. Food is tasty but not necessarily 100% authentic, however, if you are looking for a quick, satisfying lunch or snack, at a reasonable cost, you could do much worse than coming here. I enjoyed it thoroughly and would happily go back.

Absolutely disgusted with this company, my 9 year old daughter was approached by a man who worked there and told to “ MOVE and get off the table” while I queued for our food, I asked the man why she couldn’t sit there as I was ordering and he said she’s not allowed as she had a burger wrapper (from a different place) I explained she was just holding the bag and we were both getting noodles but the man said she couldn’t sit down. I said if we both can’t sit down to eat our noodles then I won’t be ordering food. The man replied with “see you later” Spoke to them again 2 days later, to make a complaint when I arrived a lady was sat at the table eating a McDonald’s. I asked why that lady could sit there and my daughter was asked to move (even though my daughter wasn’t eating) and I was told that it isn’t my business and to leave! Terrible customer service, very rude and will never use this place again.

Ok fast food .useful while shopping

Amazing food lovely staff amazing experience eating here 100% recommend

We brought drinks from McDonald’s as we wanted more then a can, my husband and his friend brought food from here, food wasn’t great, could’ve made better at home, however me and my friend who has McDonald’s drinks got rudely asked to leave by a man working there as “only food from the establishment was allowed”, considering it’s a food court and there is multiple food places I find this extremely rude. Don’t bother with this place.

2 of our friends bought some noodles from here and we sat there with our McDonald's drinks with them. They kicked us out because we we had McDonald's so we couldn't be with our friends. :(

Horrible place went there to order and the lady behind the counter wouldn't let me choose what I wanted even tho I said I pay for the toppings

Great service from Samuel!!! All the staff are friendly and professional!!!

Very very very rude staff impolite not helpful at all due to the language barrier they laughed all the time!

Really nice chicken. Would recommend the caramel and Korean BBQ.

Too oily, the simplest- made food ever. Chefs definitely incompetent. Would never waste any pound more on this.

Absolutely lovely food. Staff really lovely. Would definitely recommend it.

A lot of food, even in the regular boxes! Halal food, would recommend.

Wow😋😋... simply yummy.. a must try at the mall.. egg rice, noodles, chicken side, veg gravy totally awesome... Indian will definitely love it... satisfaction guaranteed 👌😌

Love this place, go every time im in town! The salt and pepper chicken is amazing 👏

Literally the best box noodles in Brighton. Lots of different options and customisations. Friendly staff. Love this place.

Nice food but very small portions for the price, otherwise ok.

Honestly, awful awful staff. So rude and the man ended up shouting at me and my family, baring in mind we had a 10 year old with us, for wanting to sit down and eat the food we just bought. He snatched a chair out of my hand and was shouting in my face. He was rude and ignorant and he should not be working in a hospitality place.

Always delightful. Staff very good.

"large" as opposed to regular dishes means extra rice. Meat proportion insultingly tiny. Tables not clean at all - let alone cleaned for Covid. Would not recommend at all. Food lukewarm. PLASTIC utensils to eat with.

Great place, nice food, great experience overall.

Good food ;) Love the caramel chicken.

Very tasty chinese food in a box

Lovely food. Kids loved it to which is great. Staff were good. Plenty of seats as everyone was queuing for other places. Would eat here again.

Great food, great portion, great price.

Tasty lunch just enough, ,5.00 a little to much for what you get

Great, busy little noodle bar, you can't go wrong with noodles 😋.

Cheap, good food, lots of choice. Better than McDonald's

The food it's very good and the staff very nice persons and the service very good.

Food was decent and affordable, seating is very limited. Counter staff were friendly but the kitchen staff who I assume was the manager was abrupt and a bit rude when we enquired about a student discount.

Food was cold and very heavy with soy sauce on the noodles Portions could have had more substance ie chicken was miserable tiny portion.

Quick and cheap. If you don't care about quality to much.

I got Korean barbque in the evening and it was too dry... I have eaten at this place multiple times and I know how it tastes. When I went back on counter the person there started to argue... and said if no other customer complains then you should not complain either. It use to be Great food but quality dropping rapidly and now rubbish staff... that guy said he would call security and blah blah even when I was with kids....just when I asked his manager’s number. Either he does not know how to speak English or was not in his senses. It seams staff was saving for themselves to take the leftover home.

BBQ chicken is just a winner. The glazed, mouth-watering chicken that is so succulent and tender. Gets my taste buds dancin’. Great place for food on the go or even if you want to eat in. Staff are okay and prices are decent (10% off for students). A must try for fresh and quick takeaway food.

Small dining place about 20 tables in Churchill Sqare 2nd floor, food quality not bad and reason price, can take away too.

A few months ago this place would have got 5 stars but my last 2 visits there has not been a full menu on offer and a girl working there gave half the amount of meat usually given. The man out the back agreed and gave me more but standards are slipping

Quick service food was delicious

Great value and choice and very speedily served food! Recommend the Oyster Chicken and the Sweet and Sour Chicken with rice.

The food was ok but the plastic cutlery made it almost impossible to eat. Also no chopsticks in a place called chopstix. Go figure.

Absolutely my go to chinese food place. Yummy food, good portion, value for money, quick no fuss service, and halal!

Delicious food just some stuff could be more warm welcoming.At least smile! The portions are a little bit less every time when we get the lunch there. I really hope these "issues" can be fixed,'cause we really like your food!

The chicken was burnt. And the service was dull.

Poor very poor tasted alfull and seating area was dirty!!

Amazing polite friendly and very good food

Food is decent. Any 'sweet' curry is too 'sweet'. Choice is limited. Worth the price for a regular box

Brilliant food however only rice and noddle as the vegy/vegan options

Simple but had variety and its appetising 😋

Cheap and located in city centre. Visited this place many times. My favorite menu is the mild curry chicken. It's soooo goooood!!

Food quite good and the price is reasonable the portion size is just wright

I would give one more star if they had any prawn crackers. EVERY SINGLE TIME I go you have apparently run out. I've got an aching suspicion that you guys never had them in the first place.

Good prices, friendly staff. Could use more seating.

Nice staff, food well , taste had a hint of burning with noodles, finding a seat go luck. (2018) 2 star see update below Update 2019 tried them again, had the curry and rice this time it was lovely 4 star this time.👍😁

I been visiting today Churchill Square Brighton and we been eating at you restaurant CHOPSTIX. We been 4 adults and a child 4 years old. we have 4 large noodles portions and the kid a plain noodle. we get food intoxication. we all vomiting and we was to the toilet many time. We are worry about the child and also we want to make sure no ather kids will get sicknes. i m waiting to get in touch with a manager as soon as posible

Nice food well cooked would recommend good choices

Standard, mass produced, not too authentic but great and fast for price.

Nice Chinese food, everything is already done so you can eat in one minute when you rush to shop...pick a rice or noodles and any of your favorite toppings for a good price...only one little minus, rice and noodles both was a bit bland, missing a bit salt...

This use to be excellent untill lately the curry has been watered down. My favorite oyster chicken is changed taste. New chef maybe.