GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
3.1

Based on 108 opinions finded in 2 websites

site_photo4

Nº 364 in 437 in South Tyneside

Nº 2 of 2 Arabian in South Tyneside

CUSTOMERS TALK ABOUT DISHES WITH..chickenprawncurryricefried
Score

comment_iconOpinions

Lush lush lush so many rank chinkies out there.. this one my favourite! I just love it x

site_logo

Sam Lewis . 2024-08-05

MORE AT Google

Worst takeaway I've ever had. food inedible and barely warm. I called to tell them and they said it was my problem and hung up the phone!

site_logo

Explorer771455 . 2024-07-21

MORE AT TripAdvisor

Been bad since i had there special fried riceive yoused them for years not cheap anymore still being sick now totally ruined my weekend

site_logo

Lynn B . 2024-07-20

MORE AT TripAdvisor

Quick delivery. Food red hot. Great portion size. Staff really lovely. And lots of freebies

site_logo

Diane Richardson . 2024-07-02

MORE AT Google

Not gud,had pork balls,sweet and sour sauce, very soggy batter,deep fried in cold fat, a blind Person cud do better blind folded, don't go to the china cook

site_logo

Bad P . 2024-06-24

MORE AT TripAdvisor

Waiting on order but just want to say the customer service from the girl , amazing nothing worse than rude service and hers is far from it rushed of her feet and so polite still!! Need more of her 👏🏼

site_logo

Brooklyn Armstrong . 2024-06-15

MORE AT Google

Worst meal we have ever had from here they were the best but not now we ordered house special fried rice it normally came with plenty of meat and prawns but not any more just tiny little diced bit's 2 prawns rice was very sticky never go back there again

site_logo

Sarah Robson . 2024-05-30

MORE AT Google

The salt and pepper king prawn was brilliant but the curry was sweet so disgusting

site_logo

William Cummings . 2024-05-05

MORE AT Google

Ordered food and received the wrong order rang up to get it sorted and they sent out another bath , completely wrong , rang up to complain and the woman was snobby about it and very rude , they then refused to send out the right order , got told no one else who was working spoke English so went into the shop to get a refund and there was intact 2 people who spoke perfect English which they refused as well as calling us spaccas and that we didn’t order correctly after she obviously didn’t wash her ears out after messing up the first time .

site_logo

Brooke Stewart . 2024-04-05

MORE AT Google

Rang up and orders 2 lots of curry and 2 lots of rice along with other things , order arrived was missing a curry rang up turned out the woman who answered didn’t listen properly , so ordered another curry , rang up 20 mins later to be told had to wait another 45 minutes for a curry when people were waiting for they’re food , the woman was very cocky and disrespectful when asked how long it would take after they mixed up the order in the first place

site_logo

Tjay Moutter . 2024-04-04

MORE AT Google

Have to say the only gripe i have is the curry sauce dont do the old spicy style sauce which is by far the best . However everything else is superb and loads of it the boxes are excellent value as are all the meals i personally love the singapore fried rice.staff generally ok the odd one not helpful but hey thats life whem constantly on the phone. For me and my better half the meals are truly lovely my better half loves the house specials. Thankyou CC and sophie

site_logo

dave porritt . 2024-03-20

MORE AT Google

Chinese meal was not at all up to standards was really annoyed when I tasted the meal would not recommend this place to anyone.

site_logo

Mark C . 2024-01-11

MORE AT TripAdvisor

3 hour delivery said it was 1 absolutely terrible rang after an hour and a half as bad weather said it was on its way. 1 hour later still no food and no way to cancel order on delivero. Unacceptable

site_logo

Kelly A . 2023-12-02

MORE AT TripAdvisor

ordered 2salt pepper boxes was waste money £44 down drain phone order in had wait 5 mins was freezing cold gave wrong order ask for noodles bean sprouts gave noodle rice in same container worse salt pepper boxes ever ordered phone them that was waste of time been using there for over year now wont buy another thing out of it

site_logo

Ada Strachan . 2023-11-30

MORE AT Google

First try here , we will be back . Friendly staff as well .

site_logo

Martin Green . 2023-10-10

MORE AT Google

Order on time it was cold chips were hard and over cooked

site_logo

vivienne mcarthur . 2023-08-08

MORE AT Google

Never used them for a while lovely staff a best chowmaine

site_logo

Lynn Barlow . 2023-08-01

MORE AT Google

Ordered a takeaway last night 7pm 1 to 1.15 hrs told on the phone after few calls finally arrived at 9 the person on the second call after 1 and half hours said aw it cooking now. Why say a time when totally wrong maybe say don't order as we are too busy

site_logo

Janette Slater . 2023-07-09

MORE AT Google

The large pizza box is ginormous and could easily do two adults and two children. I believe it's a 14" box packed with salt and chili crispy chicken, salt and chili chips, chicken balls, chicken skewers, bbq ribs, samosas, spring rolls, fried rice or noodles, cartons of curry and sweet and sour. Here I got the large box with fried rice and an extra portion of Singapore chowmein.

site_logo

Big Lebowski . 2023-04-24

MORE AT Google

Brilliant service and delivery. Even if they forgot the chips loo

site_logo

Billy Boyack . 2022-12-26

MORE AT Google

Your always welcome in and your food always fresh and hot and tasty 101% always use the China cook thanks Sophie and all the staff and cooks 👍👍👍

site_logo

David Collins . 2022-10-04

MORE AT Google

Best Chinkies in town, would'nt go anywhere else !!

site_logo

Tess Marshall . 2022-09-26

MORE AT Google

Best food in South Shields and great service

site_logo

Lynda . 2022-04-17

MORE AT Google

Best Chinese in Shield's, been going here for over 20 years and have never been disappointed.

site_logo

Anthony Baines . 2022-04-12

MORE AT Google

food lovely never had one complaint. wont use any other takeaway. delivery fast aswell x cant say one bad thing. HIGHLY RECOMMENDED

site_logo

Amie Martin . 2022-01-29

MORE AT Google

honestly by far the best chinese i know

site_logo

Chloe Gibson . 2022-01-02

MORE AT Google

Lovley food staff needs to improve drivers tho

site_logo

Leon Welch . 2021-08-22

MORE AT Google

Order taken over an hour and a half to come, salt and chilli box we ordered was practically empty and wasn’t much in at all. Everything tasted like someone’s left overs as it was all rubber, far too chewy and cold, noodles we not even cooked either. Will not be going back again and will be passing this on. (Still waiting for them to send fresh food out)

site_logo

B M . 2021-07-12

MORE AT Google

Fast delivery fantastic customer service and food was was red hot and very tasty would definitely recommend

site_logo

Carol Thornton . 2021-03-21

MORE AT Google

Excellent choices. Attentive, friendly staff and super fast pick-up times.

site_logo

Julie White . 2021-03-02

MORE AT Google

Food is delicious can’t fault the portions brilliant won’t use any other Chinese takeaway it’s a weekly occurrence now

site_logo

Linda C . 2021-02-28

MORE AT TripAdvisor

Horrible customer service I asked if it was open and I got my answer as I said thank you I got a nasty attitude please avoid

site_logo

Brian Williamson . 2020-12-25

MORE AT Google

Home made food. Free fortune cookies ! Always friendly:)

site_logo

Keith firestarter . 2020-11-15

MORE AT Google

Lovely food. Came up to stay in south shields and found this take away by chance..great value.

site_logo

Kevingh Davies . 2020-10-27

MORE AT Google

ABSOLUTELY RANK!!! FEEL RIPPED OFF!!!

site_logo

Shaun Hunter . 2020-10-23

MORE AT Google

food is nice there but always getting the order wrong so instead of chicken balls what i order I got pawn balls which I dont like meal waste

site_logo

jojo1050 . 2020-07-22

MORE AT TripAdvisor

Gave it a try as it was the only place open at the time, it was ok bit I wouldn't rush to order again! Salt and Chilli Chicken was really chewy and soggy not nice at all. Curry and egg fried rice were nice though

site_logo

LeeEst85B . 2020-05-19

MORE AT TripAdvisor

2 hour wait for delivery first and last time

site_logo

Tommy Errington . 2020-04-28

MORE AT Google

Ordered from here Monday night food was ok but only problem was paying £4 for delivery to boldon colliery. Very annoying because my son has just phoned and asked how much delivery is to be told £2 won't be ringing again Don't like getting ripped off 😡

site_logo

Heidi Borthwick . 2020-04-23

MORE AT Google

I rang up for chicken curry and chips on same carton but they only do fried rice and chicken curry in same carton I asked if they could do it and I herd the woman saying to somebody WHY ARE CUSTOMERS SO BLOODY AWKWARD. Every other Chinese does this you should not be allowed to answer the phone the cheek don’t order from here disgusting attitude

site_logo

Ram86 RS . 2020-04-16

MORE AT Google

Best Chinese takeaway. There's loads nearby but this is by far our favourite. Barbeque spare ribs, sweet and sour chicken or pork, peking chicken, duck pancakes... Never had a problem with any food from here so take other reviews with a pinch of salt. Definitely recommend :)

site_logo

rachaelb169 . 2020-03-28

MORE AT TripAdvisor

Well just rang 11.25 no answer when they close at 12.00 Least said best said

site_logo

Charles Raine . 2020-03-05

MORE AT Google

Cracking food with great sized portions

site_logo

David Carrick . 2019-12-27

MORE AT Google

Ordered and collected within 20 minutes, great friendly service and food was delicious! Will not look any further for a Chinese in South Shields after trying many. Don’t take any notice of the negative reviews and give this place a try.

site_logo

Lou9803 . 2019-10-12

MORE AT TripAdvisor

The food here is amazing full of flavour ample portions and very reasonable prices the staff were warm and welcoming I will be recommending to all my family and friends

site_logo

Donna Best . 2019-10-04

MORE AT Google

this place is nice and tasty, they do have 2 versions of their chowmein saucy or not saucy it depends on your preference I will say 3 out of 5 👍

site_logo

mijanur hussain . 2019-08-08

MORE AT Google

My by far Chinese takeaway 😍never disappoint

site_logo

Claire Lou . 2019-08-02

MORE AT Google

Just ordered from here and when I got my delivery it was completely the wrong order. I wanted chicken and king prawn Singapore style chow mein what i normally order from here instead i get something which was not what i wanted and it was absolutely stone cold when I got it delivered i am not impressed at all and I won't be going back again unfortunately

site_logo

Sarah Roper . 2019-05-07

MORE AT Google

Ordered last week for did not arrive after 2 calls telling us it would be there in 15 mins

site_logo

Jaz Holder . 2019-04-14

MORE AT Google

Ordered food at 7pm to be told wait for food was hour and half.Rang back at 8.45 to say order was on its way. Then rang back at 9.15 for them to say maybe I had ordered from wrong Chinese restaurant. Wasn’t happy and offered free prawn crackers for the wait. Been customers for over 20 years. Some (Geordie) lad on phone recognised we are regular customers. Dissapointed

site_logo

Ben Reay . 2019-04-06

MORE AT Google

There are loads of Chinese takeaways near by but this is the only one I will order from. Absolute favourite by far! Food is always amazing and staff friendly. Best barbecue ribs I've ever had (and believe me I've tried loads lol) portion sizes are big too. Take the other reviews with a pinch of salt. I've been coming here for years and I'll be ordering from them tonight :) Definitely recommend.

site_logo

rachaelb169 . 2019-03-01

MORE AT TripAdvisor

I appreciate today(christmas eve) is a busy day but our order arrived 40-50 mins late so we had nearly 2 hr wait for our food. When it arrived it had to be reheated so quite disappointed with todays service.

site_logo

Marcia Burnett . 2018-12-24

MORE AT Google

Outstanding food. Love the massive pizza box.

site_logo

John Daniels . 2018-12-14

MORE AT Google

Quantity 10/10 Taste 🇨🇳 Best portions.

site_logo

Arshad Gujrati . 2018-11-11

MORE AT Google

Food is amazing, don’t get me wrong. Called this evening to place an order, lost signal. When I tried to call back the “lady” on the other end of the phone repeatedly swore at me etc. I’ve never experienced such disgraceful customer service, especially since I know how crutial this can be to a business considering I work in customer service myself. Will not be ordering again purely out of principle, and I hope others will follow suit.

site_logo

Emma A . 2018-10-26

MORE AT TripAdvisor

Very decent meal.... Huge portions!! I went to bed struggling to breathe 🤣 only gripe was the the 40 minutes it took for collection however it was worth the wait 👍

site_logo

Ryan Keedy . 2018-09-02

MORE AT Google

We have been using this takeaway for many years and it just seems to be getting better. Ordering is quick and friendly with price given instantly, ready for delivery. Our new favourite dish is Thai style chow mein with duck. Simply delicious! Other good dishes are special curry and the house special crispy noodles and the large spring rolls are amazing. Food always arrives hot and within the stated time.

site_logo

juliewils . 2018-06-07

MORE AT TripAdvisor

Best Chinese in Shields by far. So much better than its Westoe Road imitator! Prawn Toast the best I've ever had. Good sized portions and very good selection. Definitely try it if you like a Chinese take away where each dish is as it should be, not like others in town where all the sauces have the same taste but a different colour. We won't go anywhere else.

site_logo

Steve Petch . 2018-06-03

MORE AT Google

Wrong order delivered tried to speak to them on the phone to sort it but was told to hold 5 times while other people were served and more calls were answered. Then told how to order next time! Pretty sure I ordered correct first time but ur so ignorant and incapable at your job answering a telephone and putting an order into a till that you could not get it right. Lose the attitude, take a customer service course and admit when your wrong. Do not waste your money, time or so each on this awful shop.

site_logo

P M . 2018-01-31

MORE AT TripAdvisor

Well ordered from here for first time yesterday spoke to a very friendly girl on the phone who took my order I then started to read the reviews and was worried about what I had read and was expecting a load of rubbish turning up late and cold far from it my order arrived early still hot and must say delicious one of the best meals I have ever eaten so you bad mouthers out there shame on you if i had read your reviews first I would have missed out on a very delicious meal well done China Cook I will be ordering again 👏👏customer from WHITBURN

site_logo

trish2510 . 2017-07-21

MORE AT TripAdvisor

The food was ok.. I think little bit overpriced for what you get. We had Tom Yum soup which was good but had nothing to do with the original Thai soup.. the rest was ok, maybe too sweet..like the noodles with meat.. if you spend more than 12£ you will get prawn crackers for free :-) what I didn't like was that when I was ordering the food, the woman ignored me for some time and started talking to a customer who was there..

site_logo

Jana N . 2017-05-17

MORE AT TripAdvisor

Telephoned after receiving the incorrect order only to have the phone hung up on me by the girl behind the counter.If you bothered to check your orders prior to serving it may help !!!!!! Very poor customer service, will never use again. There are plenty of other good Chinese takeaway restaurants in the area with much better service.

site_logo

Russell46 . 2017-02-14

MORE AT TripAdvisor

We have now had a few take aways from China cook and they have all been really good. Would especially recommend the house special duck dishes.

site_logo

jane f . 2016-10-23

MORE AT TripAdvisor

Tried eating from here, absolutely putrid, greasy disgusting over large sized portions. Will never go here again. The onion rings are so horrible so are the chips. Never Ever Again. First time and DEFINITELY the last. Would rather have beans on toast. Avoid going here it so horrible.

site_logo

Littlelon . 2016-09-21

MORE AT TripAdvisor

Order was placed wrong and when it came was disgusting, been a few times and normally lovely but this time wouldn't advise anyone to eat there.

site_logo

Marni W . 2016-05-31

MORE AT TripAdvisor

Best Chinese outside if a top restuarant we have ever eaten. Every time we order tge quality remains top class. Excellent girl who takes the order and great delvery

site_logo

591Sue21 . 2016-05-17

MORE AT TripAdvisor

cocina China nunca deja de sorprendernos la comida es muy buena, el personal es muy amable. La entrega es siempre a tiempo y siempre es estupenda, la comida es tan delicioso los precios son muy razonables y sin duda recomiendo que su comida para llevar comida china de China cocinar no me puedo quejar.

site_logo

Lauren2468 . 2016-01-02

MORE AT TripAdvisor

Hay muy pocas veces he dejado mi familia comiendo por motivos de salud. Después de esperar casi dos horas, nos trajeron drudge fría disfrazada de comida. Estaba gris y diferenciar. No pidas desde aquí. Nunca.

site_logo

Bada-Bing22 . 2015-10-23

MORE AT TripAdvisor

Foods lush from here. All fresh and served well. Also lovely polite staff which is a bonus... Definitely recommend. Thanks.

site_logo

Emma Seales . 2015-08-31

MORE AT Google

Esta fue la segunda vez que he probado la China cocinar en los últimos meses, la comida era más de 40 minutos más tarde y frío llegamos de piedra y nos seguimos esperando llamar para un reembolso prometió.

site_logo

Malcat68 . 2015-08-11

MORE AT TripAdvisor

The only reason I've bothered to review this place is to stop others wasting their cash here. The food is awful, reheated swill that we waited nearly two hours for. Disgusting, expensive and cold. Avoid at all costs.

site_logo

Bada-Bing22 . 2015-05-23

MORE AT TripAdvisor

Have previously used the China cook maybe over a year ago and was ok so thought we would give it another try, but unfortunately tasted disgusting And to top it all felt ill afterwards too will be avoiding in the future!

site_logo

Rubylou15 . 2015-03-21

MORE AT TripAdvisor

Used to eat from here years ago, just ordered in as my usual takeaway is closed, shame the quality has degraded so. Cantonese sauce tastes very much like ketchup. The Prawn toast is like prawn sandwhiches deep fried, and because its so chunky it just tastes like grease. Finally the chicken balls are burnt, to the point where I can barely cut into them, the chicken inside is singed on the ends and what flavour there is left is interupted bythe taste of burnt food. Very disappointed, the only good thing I can say is the chips and fried rice were decent and the portion size is really quite surmountable. I can only hope the owners see this and choose to be more thorough with their standards in the future.

site_logo

Karl King of Ducks . 2015-03-04

MORE AT Google

Rang for a delivery because am house bound due to hip surgery. Have ate from here many times before and the food was always decent. Unfortunately, tnite after waiting 4 minutes short ov 2 hours for it to come, it was shocking, we had to reheat in microwave, dry, tastless and very little meat in dishes that were supposed to be house specials?? Were did the prawns go?? And to top it off the driver had bad attitude!!! Customer service skills none existant! Does any1 no if this place has changed owner?? Well i definately will not be eating from here again, shocking.!!

site_logo

Claire R . 2015-02-13

MORE AT TripAdvisor

Similary restaurants in North East

restaurant_img
4.5

70 Opinions

location-icon23 Birtwhistle Avenue
Arabian
outdoor_seating_189927takeaway_189927delivery_189927

Absolute rubbish delivery service supposed to be with us at 730pm turned up at 855 p.m The food was very bland and tasteless will not be going back Totally unacceptable 😑