Chilli Hut in Falkirk

2 hours from ordering very poor!!

I have been several times before and it has always been fantastic food. With the current movement restrictions in place they have just delivered to me, amazing. Great service, food is still warm from being made fresh today. Cannot say enough how good it is!

Early birthday celebrations booked a month in advance. Turned up and placed was closed. No contact or information. Disappointing and will never return.

A pub that's normally used with regular people it gets busy at the weekends probably like other pubs the sometimes have a band on a Saturday night but for me personally it's a bit crowded I would recommend the pub as the locals are always willing to have a chat

Horrendous from start to finish. Arrived at 1215 and ordered 10mins later. We had a stand-in waitress who was a friend of the manager (this wasn’t explained until we left), who struggled to take our order. Had to ask twice for the child’s drink and food took over 30mins to arrive. The 2nd child’s meal took 40mins - it was loaded fries, so nothing complicated. We asked for our order continuously and no apology given that the child’s meal was served after the adults had finished. The place was freezing - people sitting with jackets on. I asked 3 times for the radiator to go on and was told it was, I was leaning against it and it was frozen. Upon paying we were charged for 2 child’s drinks and called liars when the manager said we asked for 2. Incorrect, we asked for the same one twice as it failed to arrive. No apology, discount etc offered upon paying bill. I said I was really disappointed as have visited more than 10 times in the past year and I wouldn’t return, to which the manager replied “good, we don’t want you back. We have plenty customers”. I’m appalled at her. Maybe if she spent less time smoking at the door she could help her floundering staff. But to say this in earshot of other customers was a big mistake on her part. By the looks of it, this place might be on its way out and I wouldn’t be mad about it. Plenty of other places close by to visit without a side order of attitude.