Chilango in Islington

Food is amazing and staff is good

If I could give 6 stars, I would. Amazing service and amazing food

ORIGINAL REVIEW 6 YEARS AGO. Chilango Islington is amazing. Kind and incredibly capable staff, fresh ingredients, good portions for a good price! Definitely the best place to eat in Angel. I've been coming here regularly for almost a year and every experience has been fantastic. The new vegan menu? Absolutely delicious. 100% recommend. EDIT AS OF 31/10/2024 Chilango has lost everything that made it great in the last 6 years, I can’t understand why they are even still open. My last meal was terrible like actually vile it taste cheap and cold and why on earth do you guys always ignore the order notes? I hate peppers I hate hate hate them. Why was my burrito stuffed full of cold barely cooked peppers?!? Honestly don’t waste your money here they don’t even have a working phone line you can’t even double check your order is what you asked for cause they guys are won’t do more than a skim of the notes. You guys used to be my favourite place, now I feel like actually blocking you on the delivery apps IF that was even an option. I can’t stand the idea of how much money I’ve spent on burritos withOUT peppers and gotten the EXACT OPPOSITE. zero stars out of zero. You guys are worst than those ghost kitchens on the delivery apps at least i understand that kind of FRAUD.

Bad stuff. not work it’s sleep 😂

I recently visited the chilango islington in angel.It was really great experience with the food and staff especially Sony .he did very good service.Lastly it was really pleased to meet you guys . thanks you very much 👍

Overall good experience for a quick and cheap lunch in the area. The ingredients were good quality, the rice was fresh (not from a pre-cooked pack like many other mexican places do), very tasty and good value. Not the most amazing place to sit in, but does the job for a quick lunch.

We’ve eaten here a few times now. Burritos are delicious, packed with flavour and full of fresh ingredients. Staff are incredibly friendly and welcoming. Fantastic vegan burrito options.

Great steak burrito, amazing staff!

Not open on Saturday at 12:30pm for some reason

Best burritos in London, friendly helpful staff, 10/10 would recommend

Great food and amazing service, definitely gonna come again!

Amazing and filling burrito for lunch. The maple in this isn’t chicken gave a really nice flavor for the whole burrito!

The food is delicious, the service is immaculate and the atmosphere is welcoming

Was looking forward to eating here on the way home but the staff were already cleaning the grill at 10.50pm, it’s just lazy.

The food is excellentttt, i can’t stop thinking about that chicken burrito the staff recommended me. I live in soho with a chilango nearby but I travel all this distance to the angel chilango just for the amazing team they have and the service they provide me EVERY TIME. You must come and try their homemade lemonade, tastes just like my grandma’s.

Brilliant service, Maxwell was extremely pleasant and helpful!

Great burritos, friendly staff. Highly recommended 🩷

I got served by Jordan last Monday evening and the experience was amazing. He was very helpful/ diligent & cheerful. The fella deserves a promotion. It makes a real difference to the food when the service is amazing. Got the burrito in no time and also tasted great. Really changed the end of an average day

Great place and amzaing food and the staff was very friendly.

Best place last time,i visited there The ambiance the Best people and Good food ❤️

The most honest review I can give is that the food is amazing…probably the best in that genre of food. The food choice isn’t huge but I think that is a good thing because I think the focus is really on the quality. Four stars is because they have been slowly reducing the size of the meals and it’s disappointing. I know what the size of the hot boxed used to be. It seems to happen each order I make.

Tiny portions of tasteless nothing. The kind of place that gives oxygen to the non Londoners who think London is rubbish and overpriced. Avoid.

Great place with the best burritos in town!

Great service and hospitality by Kailash Mulumudi

I've had the best experience in London all because of Maxwell, Ravi, Kailash. I've never felt so welcome and been helped with my dietary needs to the T. I recommend this to anyone.

The phone number for this place doesn’t work and it’s been a problem the last couple times I’ve tried to contact them. I just got someone else order and I’m getting a refund separate to that but I’ve reordered and I wan to clarify something but can’t get through. I love chilango like been a loyal customer for years and years but they put peppers in my veg burrito all the time despite having strict instructions to put anything but those in. I just want to call and double check but I can’t get though. Chilango is my comfort meal. I have been eating there since 2016. Please I hate grilled peppers and you guys don’t have clear enough options to select on your delivery sites like Uber eats or deliveroo. I just want a veg burrito with guacamole but NO seasonal grilled veg ESPECIALLY peppers. Please guys fix the phone or fix the delivery apps. EDIT July 13th 2024 - the phone still doesn’t work it’s listed different on google versus delivery sites. I am really frustrated. The burrito is not worth it if the delivery instructions aren’t followed!

Amazing food, lovely people, Alice was great

You guys are a joke, why are you acting like you paid for the food out of your minimum wage. The box is as full as your skills. like Chipotle, you want me to film you as you make it next time to fulfill your OF aspirations because you can't fulfill a box.

I often go there for my lunches.. I love the team Max and Alba are very friendly!

Driver delivered on time and with a smile! Food wasn't bad tasting but I didn't get the salsas or coriander rice I selected. I got plain rice and one massive slice of tomato. Very stingy with the chicken.

Great service, and even better Burrito

Thanks to Maxwell for a great service !!!

All round a 10/10 experience! Ariane, the girl who served me, was so friendly and helpful! She gave me suggestions on what to add to my burrito and wow does she know how to make a good one!! Will definitely be back.

Absolutely 10/10 - top tier scran and served by an absolute legend, think her name was Ariane - would come back simply for her customer service alone. Everyone must try!

I love coming to Chilango I had one of the best burritos I’ve ever had from here today. Served by a lovely girl named Ariane. Thankyou Ariane x

I went to chilango… never been the same again. No other meal compares. If you go, ask for Ariane she makes the best burritos fr!!!!!

Ariane made me the best burrito i have ever had

Excellent food, excellent service! Tonight I went in for my first ever chilango burrito, not knowing how it worked or what to get. Ariane the worker there was so friendly and helpful and recommended something that went down a treat!! Thank you Ariane, this will definitely become a regular spot thanks to you! :)

Love this place! The burritos are amazing and super vegan friendly. Ariane was super friendly and helpful 😊

Really nice food, really friendly staff- Ariane was so kind!

Came in earlier and the food was great:) Ariane was so nice and helpful too - will deffo be coming back! Thank you :))

I don’t know what they put in their loaded fries but it must be crack… also wish it came with the tall mixed race girl who made it, definitely returning for her- I mean the loaded fries, they were great!

i find the quality absolutely terrible... never ordering from here again!!! ordered £26 work of meet and i only got 8 small pieces... the sent loads of bread though. even the salad they sent it all mixed within when all other kebabs put it separately. terrible never again

Very good service and very clean

Every time I’ve come into Chilango upper street, it’s clean, tidy and the staff are very friendly. I’ve found Maxwell and Maamie to be especially helpful - always going to great lengths to be as helpful as they can. Everyone is very nice and the level of customer service here is very high. Fardin is also very nice. The food is always excellent and prepared to a very high standard and I enjoy the atmosphere.

Okay first off!!! Let me just start by saying the food is absolutely delicious and so fresh. I can eat healthy but have the food genuinely taste amazing what a dream come true. Secondly the team are so sweet :,)… I’m not sure which team member was working on wednesday evening - but I made an online order mentioning my birthday in the comments and they left me such a sweet sweet note I wish I could thank them :(. Not only will I be returning for the food, but 100% for the lovely customer service too. #chilangoalltheway

Great Burito, great passion from staff and great service.

Today I went to chilango in upper Street Islington. I was greeted by Alba and served by Fardin both their presence and service were impeccable. I was greeted immediately and Fardin had nice banter with me whist making my order. Both lovely people great for your business 5 stars 👍🙏🏾💯

Such lovely service and atmosphere, really enjoy going there and would highly recommend

Worker was really nice and friendly was a good experience

I come here everyday for lunch, food amazing, staff friendly, service 10/10 I recommend it 💯

Amazing service by natalia, alba and Maxwell! They made sure to accommodate for my allergies and made lots of recommendations. It was my first time at chilango but I will definitely be back. They deserve a raise. Best burrito in town.

I come here every week. Great food!

One of the male staff that served me was very rude and not helpful at all

salad portion was a bit small for the price and quite watery.

April 22nd, 2024, staff so friendly, day made

Simple but brilliant. Just wanna munch come here

So we ordered a delivery of 2 hotboxes and a burrito. Although the picture of the hotboxes looked big, I was expecting something quite small . When it arrived, it did appear to be a standard size but there was more than enough food in each rice box to possibly get 2 lunches, out of 1 box. They were enjoyed and would definitely be re ordered. Th burrito was huge and fell apart while I was eating it but very tasty. The waffle fries were very tasty but the portion size was as very small and quite pricey.

Despite being a proud Mexican eatery no one speaks Spanish. I ordered the vegetarian burrito. They only had few scraps of the vegetables. The girl said she would give me extra guacamole to compensate. The burrito ended up being really full. I suspected it was going to be a nightmare to eat it as it was, also given the fact that they only wanted to give me, initially, a small napkin. So I asked the girl if she could cut the burrito in half. She said they're not allowed because of "cross contamination". I didn't understand the relationship between my question and her answer... I said: "you can use a clean knife and there won't be any cross contamination". Still she said they're not allowed. It was a very frustrating first experience at this restaurant. The reguetón music doesn't help either. The positives: the girl was very friendly and despite everything she tried to help. The burrito was really good, big and cheap. Nice decoration.

Food is tasty but overpriced, and burrito protein bowl doesn’t come with a bed of rice?

Great service. Servers were cheerful helpful and polite. Great experience by hirc.

Always great vibes, the team are friendly and cool. Love it here.

Never had a bad experience. I order from here so often and it’s always sooo good. I love eating in and takeaway - high quality, my fav burrito place

Had my food made by arian. Best box made ever. Top quality service and great customer service.

Today,I visited this place and I had amazing food chicken hotbox with Cheese sauce and guacamole,serving was very good,the Indian guy sony,he is very polite and jovial he recommended those foods and I really enjoyed it,I highly recommend to visit this place

Would order again no complaints

Maxwell and Hich are aways so lovely and prepare the food beautifully.

Fave burrito place in Islington 😊

Amazing friendly staff. Workers took time to explain how the menu worked and really gave us the Chilango experience. Loved the surf n turf burrito and also loaded waffle fries. Would defo recommend !

Amazing atmosphere amazing service and amazing staff shout out to Lee and alba for their exceptional service

I was served by a gentleman which I think is manager and he did help me to have my choice of lovely chicken burrito. I definitely recommend this place!

I had excellent service, the surf and turf was 10 /10 and ayo the chef was super polite and he catered to my needs , and the bbq sauce was saucey . I would recommend this place I’ve been here a few years ago and I was not disappointed.. someone give this man a raise

Food: portions aren’t as big as they used to be. Also complimentary sauces on the table which were the main attraction for me aren’t there anymore?! Bring them back. Service: very very sweet and friendly. Atmosphere: clean

Experience eating here recently has been awful. It’s a shame cause the burritos are generally good but whenever I’ve come in recently there’s been an issue (cold burrito, not told about missing ingredients before I go ahead with the order, etc.) gone downhill.

Become very stingy and inconsistent. Even stopped the complementary hot sauce on tables. Compared to Chipotle and Tortilla this ranks 3rd. Shame used to be great. Recommend Chipotle which is 1min walk away from here.

The tacos are a stick soggy mess without much a flavour. I guess other reviewers must be ordering the burito? Not sure. Horrible tacos in any case.

So. Lovely Taco (prawn) Fries (which I waited for so as they were hot and fresh) were spot on. The only thing I would say is that iceberg lettuce is a disappointment. There are so many other great lettuce leaves out there. £15.50 for taco, fries and coke a little bit on the steep side but I understand given the prices of food, fuel etc. Guac was lovely but a tiny bit more lime juice would have been appreciated. Tasted like it was made with bottled lime juice rather than freshly squeezed. I might be wrong. The fresh lime is the difference between a good guac and a great guac IMO. I will be back. John

I was tempted to give the food a 4 because of the limited vegan options. But that wouldn’t be fair as it’s not a vegan restaurant and there are sufficient options. Besides the taste and quality is excellent as well as super filling. This was my first time and the staff were great at explaining the process and options. It is fun and reassuring to watch them prepare your meal and be asked what you want included; an anxious vegans’ dream. The decor is super colourful and fun. My only critique of the atmosphere was the music was really loud; which was a little much during the day while the restaurant wasn’t full. Great Latin vibe though. A fantastic experience and I will come again.

Food is great at most times I visit; steak is my favourite and portions sometimes vary depending on who is serving, when the staff member serves a good portion is very satisfying.

Great service and excellence delivery. I appreciate the staff by manoj and kailah comforting my needs, and the food taste delicious

I love this place. I’m from America and this is the closest to a American West Coast Mexican burrito I’ve found in the city. I come as often as I can!

Excellent service and the food was lovely just a bit pricey for what you get

I will say, this isn’t my first time coming into Chilango. I love exploring resteraunts and their foods. With a tortilla and chipotle also here, I’ve explored each option but returned to Chilango, due to the consistent amazing customer service and atmosphere. I often find that these type of businesses lose their charm, but not chilango. There was no music, but the workers kindly explained it was a technical issue. I would like to say the Worker “Alice” was very kind and informative on the new Carnitas. I hope Chilango doesn’t lose its charm. It really brought a smile to my day.

Was served by Zak honestly the best time service was 10/10 food insane will be back

You guys are the best . Cheers to the boss.

I like their food but I noticed that the person who is making the burrito is also touching the till with the gloves.. Made me wonder if she was making my burrito after touching the till and what not. Person who’s in charge of the till and making orders needs to be separated. Please.

I don't know if I went at a bad time or what happened, but I was so disappointed with the food here. I lived in Mexico and this is not what tacos are. I should have known when the woman behind the counter took out HUGE flour tortillas to make the tacos - if they were out of taco tortillas why didn't they just say? The place could really use some finesse to make it truly chilango, for example chopping the Cilantro and not just putting huge sprigs on the tacos. I asked for Pico de gallo on mine and they poured a load of the liquid on it at well meaning they fell apart instantly. Overall the taste was okay but these are not authentic and they could literally just put a few more minutes into incredient prep and teaching them how to serve properly.

my favourite takeaway but disappointed to see hygiene rating has fallen down to only 3 :(

Great little place food was amazing staff was super friendly especially a lady I believe, called Leanne very helpful as I had some minor concerns about food allergies, and she assured me with all the information I needed super great will be visiting again 5* amazing customers service

Amazing customer service, great food

Robert was very friendly and helpful, excellent customer service. My go to place always! Would highly recommend

Chilango’s is still our go-to spot for a burrito. They always make it exactly how you like it, unlike other competitors. Staff are always welcoming and pleasant to deal with. Will be back again.

Such yummy food! Great music and good vibes. Guy at the Till was great!

Robert is such nice guy working there as manager and I'm very happy with service

Food average, staff cold / indifferent, The speaker is loud, but sound quality is poor.

Left a review for Chilangos 2 years ago and gave it all round 5 stars, but a lot has changed. Staff didn't seem motivated or happy, the cleanliness of the store was questionable and the toilets had septic water coming out of the toilet (the whole floor was covered in dirty water). The burrito too, everything was wrong. It wasn't wrapped properly and just fell apart even with the foil still around. There was an insane amount of liquid pouring out of the burrito all over the tray and the flavours just lacked. Really disappointing from my "go to" burrito place.

Loved the pork and steak burrito I ordered and the waffle fries were tasty as well, will definitely come back again at some point!

How did Chilango get so bad?? Went here after years when this was a firm favourite and so shocked. Terrible terrible food:( Staff seemed so busy with half of the ingredients missing from the counter. Had a burrito which I regretted after the first bite. Burrito wasn’t even warm when I ate it. The quality of the food has gone down the drain. Think twice before you come here.

Between us, we had a steak burrito, cheesy nachos, a water and a coke, and the bill came to over £20. Quite pricey, all things considered, but the service was great and the food was decent.

Food is tasteless, crazy music in the restaurant. Overpriced