Chicking Belfast in Belfast

Just reduced my stars from the bottom review. As the chinese has went down hill big time. Service is still fantastic as usual, lovely girl on the phone, and very helpful. But the curry, is not the same, tasted weird , i had two family members on the toilet, with terrible cramps, shortly after eating. That's the second time it's happened. Wasn't sure if it was the Chinese that caused it the first time. But now I'm sure it was the Chinese that caused it. Especially after it happened both times are eating the same Chinese. Could be the rice that has been off, as boiled rice can go off easily, or the chicken, or worse germs. But think they need to look into it. As it could make someone very ill. I definitely won't be back. Im raging as I use to love this Chinese, especially their curry. Big change from my previous review below... Just ordered my usual Chinese for me and my granddaughter. The food is always delicious. But the reason I'm leaving this review, is because no one ever gives credit to the girl that answers the phone. Well I have to say, she is always amazing and very helpful, always gets me my raw onions in my curry lol. Nothing is too much trouble to her, especially as I always phone back to add or change something. Plus the drivers are always very pleasant too. would definitely recommend... ❤️

Went in to order food, staff very rude and made me wait whilst they took 2 phone orders and had a mishap with another order so that was 10minutes of waiting. Then eventually got my order after waiting 30minutes in the shop, I recommend if you order do it online. A customer also got served before me when I was already waiting for ages. Then the food was cold and unpleasant, I do not recommend these new owners of the crystal house. The old owners were amazing with lovely food but the new ones are awful!!! I DO NOT RECOMMEND!!!

Pizza was destroyed all cheese stuck to box

Very small portions.... curry unateable way to hot... rice was yellow like pilau rice from an indian takeaway.. has always been my favourite Chinese... but has put me off....i never leave a review on anywhere but felt we had to... plus we ordered at 8.55pm and it was delivered by 9.08pm.. not sure if that was a good or bad thing tbh xxx

When we arrived we were told that they were short staffed and service might be a little slower than normal, this was fine. The service we did receive was excellent, food was delicious. Most of our group had steaks and they were cooked to perfection. We were all very happy with our food and drinks. If I had a little niggle it would just be about the ladies toilets, not overly clean, no toilet roll in any of the cubicles or the disabled toilet. Despite several women coming back out to ask for tissue, no staff followed up by putting toilet roll in there.