Chicken Cottage in Wycombe

Really really polite, food is great. It really does make a big difference when the staff are very polite

worst place to collect order, besides taking a long time they are also rude!!

it was so dirty none of the workers had any uniform on. They was wearing their own clothes. They didn't wash their hands. They clearly didn't care about the food preparation. they had coats on in the shop it was so dirty again It was greasy and overpriced the other chicken cottages I've been to and I've been often Which by the way is Langley and it's brilliant will not go here again and I hope no one else goes not recommend and if you go your best be prepared to sit on the toilet for the next three days.

My experience was very bad dealing with them in High Wycombe unlike the branch in Hayes. This is the third time I have ordered and the order arrives two to three hours late. The chicken comes soft, not crispy and full of oil. The orders are not complete. The first time and the last time yesterday, the chicken pieces were missing as well as the sauces. They promised to bring them to us but we did not receive anything. When we contacted the store, they denied it and accused us of receiving them. Unfortunately, the store has lost its credibility.

Today the order was not crunchy at all, full of oil and soft and not tasty. We asked for sauce and it did not come and nothing came with the order. Even the potatoes were not tasty and the order took a long time to arrive. Our trust in you has been shaken after we recommended you and praised you. Why did you do this to us?

Disgusting spicy chicken burger!!

Chicken pieces, chicken wrap, & chips. Fresh and tasty - right bloated! 😊

Very reasonable but good quality and quantity food. Very clean, cafe like friendly atmosphere adds to the pleasure of taking food from here. We have eaten here quite a few times and never been disappointed.

I truly reccommend a whole chicken if tou are dining with a a family of 3 or 4 and the spice is quite accurate with the chicken and £12 for the whole chicken,drink and chips. The service was awsome as our meal came in 10min. This place is a place we usually go if we want to eat in high wycombe and it serves top quality.

Terrible service. When you order they don’t listen and keep talking with each other. Give the wrong receipt. Bring the wrong order. Terrible.

If you want food poisoning this is the place to come. The chicken is always old and manky

My recent visit to Chicken Cottage was extremely disappointing. The food hygiene was appalling, making the place feel like a biohazard. The conditions were so poor that it should be shut down immediately. It's baffling that the council allows them to operate under such unsanitary conditions. Avoid this place at all costs.

Looks like they've come across with a lesson learnt since their last 1 star rating. Now I can see they've got a 5 which is good, and with improved service

Ordered food this this place. Everything was cold, chicken was a week old. Threw it away

Horrible chips was cold disgusting cold customer service was very bad never again

Chicken Cottage or the Cottage of Disease? I've just come to know this place was recently awarded, elected and thoroughly congratulated with a 1 star hygiene rating. You'd have to be caught licking the floors and drooling on the chicken to get 1 star. I was in utter dismay since I remember eating from this filthy place 3 years ago and I fear some of that substance is still in my body infused with my anatomy. After I was made aware of the hygiene rating, I stormed into the takeaway and said calmly with a serious undertone "how do you guys feel about getting a 1 star from the hygiene agency?" A cashier with a limp uttered in his stammering voice "where's your star?" After that I started to ring immigration and they swiftly apologized, lesson learnt I guess, don't try get funny when you're here on a dodgy student visa. Gives a whole new meaning to takeaway, you make jokes we'll take you away, away from this country. So behave, pay your taxes and make food that's actually edible for human consumption, we aren't experiments. Some are don't get me wrong, but the general populous aren't so get a grip.

I brought the filet wrap which was delicious. However, my meal costed £6.25 and they charged me £10 which I only realised once I got home. I contacted them and they have not got back to me. They also tried to charge my friend £11 but she realised as she was paying in cash not card. Yes it sounds like a small amount of money but if they are doing this to my friends and I, who knows who else they could be doing it too. Such a scam.

I visited here. Around 6pm today and placed an order. Unfortunately, I had to wait for 20 minutes before inquiring about my food. The staff conversed in their language, informing me that my order had not even been started and requested an additional 5 minutes. Dissatisfied with the delay, I requested a refund and left. The service was notably slow and of poor quality. Never again.

Horrible , despicable behaviour slow service bad welcome , I think police need to investigate this place I suspect they are selling drug heroine , crack , hashish I saw many people coming taking a small black bag and leaving straight away, the delivery drug dealers are more important than customer waiting for , just a disgrace I hope police will investigate this dodgy place food was not tasty over spiced , chips low quality every product are low quality cheapest one even the service are poor, how dare they are selling drugs just to cover the lost of gone customers.i would never recommend this place even to someone i dislike overpriced and uttermely rubbish place

The chicken was dry and had blood in it tables where dirty the shop was so cold i had bbq wing from didn't even taste like bbq terrible food not recommended

food was great, got chicken strip meal. Chicken was done fresh and was hot and crispy when i received it. Good seasoning. Fries were well salted and a good portion. Drink was fine although it was in french? Definitely worth the time and price.

Do not go as you will probably find hair in your food, like me. It is disappointing how it fell off this far and will probabably never come back again.

Reasonably priced and friendly service. Had the six piece chicken whilst my wife had the burger. It was OK, but parts of the chicken were incredibly greasy. The stripes were good though, I would recommend them.

Good food and service is slightly slow

Cold drinks and fries in the same bag. By the time received my food the fries were soggy😠

Stay away from this place... chicken is dripping oil, like it had cholesterol before it was deep fried alive. Chips where less oily which must be a talent. Only drunk people could enjoy this food

Very rude staff with poor customer gangster service. They always look unhappy and treat some customers with no respect. It's almost like they're doing you a great deal of favour for their services that isn't free. Food portions are also served based on their mood or who's serving. Disgusting!

If you like fried chicken that tastes like dusty pork scratchings then this place is for you

The very friendly and nice and polite staff is a bonus. The chicken burger meal was really very nice much better thicker tastier chicken than the KFC across the road surprisingly. I went back the next day also as was working in the area and wanted something tasty and quick again. I would recommend if wanting chicken in High Wycombe and will be returning when in the area again working.

Arrived at 0340 for meal break. Opening hours posted online and on front door state 0400 closing time. Was refused service due to time.

I don't usually post reviews about chicken franchises like this one but today I picked up a full grilled chicken and the texture was pink and tasted horrible, I called and they said they would replace 2nd time same thing. Mass production of cheap chicken at its best . Won't be going here again! And even put off for life for buying takeout chicken

Disgusting food. The burgers felt like your chewing on a shoe. The chicken made me feel sick 🤢 0/10 DONT GO HERE !!!

Couldnt eat food was to greasy..

Very neat, with great customer service. I also enjoyed my meal. I had the chicken burger meal. I highly recommend it. They were customers on the other side of the restaurant that's why I didn't take photos but the Restaurant is aesthetically pleasing.

Worst burger i had in life. Don’t eat unless you wanna get high blood pressure.

Really horrible food, had ordered wings which were not fresh plus they were raw and the spicy chicken burger which had strips instead of a fillet. Even the order was wrong, wanted a spicy burger instead got the one with sweet chilli. Never going to have food from this place again.

The food was ok and I think they should really work on customer service and the atmosphere was really loud.

Bunch of cowboys , poor food , rude and gangsters type ,, cold and sogy chicken , same with fries , at least 9 1diots were having a laugh begind the counter ,, no hygienes, every mate was going straight to the kitchen ,, never ever seen anything like this

I recently visited the Chicken shop in High Wycombe and I must say I was extremely impressed! The food was delicious and the staff were friendly and helpful. The prices were very reasonable and the portion size was generous. I will definitely be returning and I would recommend this to anyone looking for a great spot to grab some good quality chicken!

ordered food from ubereats food came looking at it was disgusting burger with 2 piece of strips in nothing else bun very squashed for the amount i paid such a rip off look more like a steake burger same size and to be charged £7 disgusting chips half cooked

Food has definatley got better since the last time I came . BBQ chicken wings are lovely m!

Raw chicken, dangerous!!!!!!!!! Nothing was cooked properly. Binned everything. Waste of time and money

One piece of chicken was very nice as you would generally expect from chicken cottage but the second piece ruined the entire meal. It was Horrible,had a foul taste and the skin texture was really bad. Please discard of bad pieces of meat instead of serving it to customers.

Chicken wrap was bad. Horrible atmosphere in the chicken shop. Plenty of other options in Wycombe

Came here as needed something quick and it was busy - usually a good sign Ordered boneless chicken combo meal Great fresh food and good value for money Would recommend

When I went to collect my food and pay, I paid with what cash I had and the remaining amount on card, however, they tried to charge me a lot more on the card reader then what was due left to pay. Luckily I noticed this and mentioned it but they easily could have gotten away with it if I didn't look.

I love coming to chicken cottage in High Wycombe... Guys are always lovely and making me feel welcome. And the spicy chicken wings are best ever ...I love it 😊

I went to eat there becuz I once went there with someone who ordered a special sauce.when I went there alone today they refused to even acknowledge that they have any special sauce rather then the regular ketchup n stuff....i just went there today becuz I loved that sauce the other day....without it the food was nothing special....just a regular chicken shop....wouldnt be going again there

If you like food that that arrives over an hour and a half after you order, chicken cottage is perfect. Food is decent but service is terrible. Rude staff, no manners and customer service! Avoid!

so just ordered a family meal and NOTHING on there says that it has any sauce or marination what so ever!!! the chicken is so spicy we cant eat it and its just gone to waste! called them up and the argument was you should have said on the comment not to make it spicy!!! I'M SORRY then you should mention it on the description that it has a marinate and to specify how SPICY WE WANT IT

Very cheap food compared to the rest of Wycombe. Free delivery with Just Eat. Friendly staff that recognise you. Adhere to requests.

We ordered a take away, waited an hour and were given lamb not chicken snd argued with staff for half an hour about it.

food is always great and very quick service great proactive workers. The food is great value for money would defo recommend

Saturday the 4th February, me and my friends were watching the football and fancied a bite to eat but did not want to leave the house. as chicken cottage was the only available takeaway we had no choice. we ordered are food they stated 45 minutes. I rang them at 12.30 and there I was at 2pm still no food. rang them up and they haven't even prepared or sent it out. not angry just disappointed to be honest.

Everytime I come here or family/friends come here, they mess up the order, it's very frustrating and even after repeatedly repeating the order back it's still wrong. Given up going there.

Food could be better and delivery faster

Food was cold very late and sent the wrong food. When I asked them to correct the order they was very rude. WOULD NEVER ORDER FROM HERE AGAIN

2 hrs and 20 mins for delivery no phone call or explanation eta was 7.20 came at 8. 40 pm... very disappointed but food is usually good

BBQ wings came totally and utterly burnt to the point they were Rock solid and inedible! Why is nobody investigating this place !!!!!!!

Ordered at 1pm. 3pm and still no food. Rang & questioned where the food was, excuse was that the delivery driver has a punctured tyre.... Poor excuse. Cancelled my order. Never again.

Food cold! Took just over an hour and half to arrive when stated 30-40 minutes on delivery. And only half of order was right . The half that was right was absolutely awful.....chewy and tasteless...may have been made worse because it was freezing cold.. really bad experience Food quality and delivery time are not two stars!!! Would not let me change this! One star would be a push!!

Food was hot and tasted delicious. Will definitely order again 😃

BBQ wings came totally and utterly burnt to the point they were Rock solid and inedible! Why is nobody investigating this place !!!!!!!

Food cold! Took just over an hour and half to arrive when stated 30-40 minutes on delivery. And only half of order was right . The half that was right was absolutely awful.....chewy and tasteless...may have been made worse because it was freezing cold.. really bad experience Food quality and delivery time are not two stars!!! Would not let me change this! One star would be a push!!

45 minutes late, free takeaway next time😉

45 minutes late, free takeaway next time😉

Food was hot and testy it was delicious

Asked to make chicken spicey.. And I get un-Spicey bland chicken. I even wrote on the note section in capitals. Someone please investigate because these fools never read the notes !!

Food was hot and testy it was delicious

Still hasn't arrived! Pay my money I expect food! Terrible

It came 36 minutes after the estimated delivery time. It took 1hr 22 mins to arrive. It caused much distress to my daughter who kept complaining about being hungry. Will think it five times before ordering again online.

They got my order wrong and when I called them to let them know they were rude and very unhelpful. The food was delivered very quickly. Shame it wasn't what I ordered

1 hour and 20 mins for delivery. Wrong drinks and burger delivered.

Pedí la comida para mis hijos a las 16.30 horas y todavía estoy esperando que a las 6 de la tarde! Pedí a través de comer solo y cambiaron el tiempo de entrega y después me dijeron que ha sido entregado. No utilice estas de nuevo y se llamaron para reembolso todavía no ha llegado la comida

I ordered food from chicken cottage, as it's fast food and not bad on price, on a Monday afternoon. I ordered food at 15:10, well aware of the average 45 wait time. Please inform me why I'm still sat in my living room at 17:09, waiting. After constant attempts to call the store and find out what was taking the long delay, I was told constant lies by rude staff who didn't apologise. It started off with "the driver is leaving 2 mins", to the driver is stuck in traffic half an hour later. It's not worth the hassle, lack of apology and service. Avoid this store & chain at all costs

2 Hours wait, no delivery, no answer when called, plenty of hungry people here though!!

Excellent, collected on time and everything was correct in my rather large order. Fried and grilled chicken were perfect.

This place is run by a bunch of MORONS. They Forgot half my order, proceeded to ring the shop and wouldn't answer my calls. That's the 3rd time you've messed up my order. how hard is it to check the order before delivering. Ignorant morons

Ok food,not so good delivery service

Absolute idiots!! Didn't receive items in my order and when I called the takeaway I was told to come pick it up or comeback another day for it. If I wanted to pick up my order I would not have paid a delivery fee. No apologies from them whatsoever. Did not care that I paid for something I didn't receive. Will NEVER order from here again. Ridiculous

the food was delicious first time ever go it without delay. normally have to ring the take away up or it comes after an hours. super service today food was here within 30mind. impressed.

Took over an hour and a half to arrive to us no apology or anything

I clearly stated that I wanted bbq flavored chicken but instead gave me an unbearable spicey whole chicken

The chicken and other foods served at Chicken Cottage are, predictably, very low in price, and equally as low in quality. Chicken is of an unrefined, poor, greasy standard, and the chips will scald your mouth in spite of being devoid of any flavour at all. Unless you're too drunk to read this review in full, for god's sake, do not buy from Chicken Cottage. The McDonald's a quarter of a mile away probably has higher food hygiene standards.

FOOD HASNT EVEN BEEN DELIVERED AND THEY WONT ANSWER THE PHONE

Added an extra 30 mins on top of my already 45 minute wait and then forgot my drink.. still no answer

disappointed not going back again

Whoever done the grilled chicken needs to learn to read. I wrote make chicken spicey! Yet that was ignored, chicken was tasteless and watery, HOW MANY times have I ordered from you ?? That was appalling ! you guys never bother reading the notes!!!!!!!!

It was so tasty. Thank you very much

Part of order from Full Grilled Chicken Meal 1 was missing!!! 8 hot wings missing??!!!

I am extremely appalled at the fact that I ordered my food it took over an hour to come the staff were overly rude and gave us the wrong order and then accused me of lying I am so disappointed and then refused to answer the phone

Took them 2 hours to deliver our order. When we phoned to enquire he said we should ask the driver. He wouldn't chase up the order. When the food arrived it was freezing cold

Slow delivery (20 min after time) so it was rather cold.

Food is edible (only when drink is involved) and staff are OK I guess however ordering food is a nightmare. Ordered food over hour ago, tried calling High Wycombe store several times (no answer), went in website to contact store and was sent to a page to type a message. I typed the message, clicked send but then was sent to an Error 500 page. It said I could contact someone, sent email but email address given does not work. Finally got hold of High Wycombe store and they said they will be another 10 minutes... Still waiting 25 minutes later....

Very happy the food was great. Thank you

It was later than the delivery time. I ordered Pepsi and I received 7up.

Food was cold by the time it arrived. Perhaps that was because it was delivered 20 minutes late? Terrible service overall.

Gud thanks, but should listen to the customer and put less chillies thanks!

Instead of a chiken kebab they gave me lamb..........

No tissues and cold food. Waste of money