Chickaros Edgbaston in Birmingham

We extended an invitation to several guests from Manchester, and there are ample complimentary parking spaces available outside. A gentleman arrived and politely requested that we can choose our seats. The dining room was exceptionally quiet, and we were left alone for some time. It was well-maintained and clean. After placing our order, we noticed that they had forgotten to provide spoons and knives. When we inquired about these items, they were surprised and when we mentioned the need for napkins. They promptly provided us with exactly seven napkins, as there were seven of us. Additionally, they had overlooked the food for my son. I reminded them of this oversight, and they became visibly distressed. When we had finished our main course, we asked for dessert. Once again, they failed to provide the full order. Spoons were missing, and the Matilda cake was missing. While we were waiting for our desserts, we observed that the staff were standing at the reception desk, engaged in conversation with one another. I understand that they may have been preoccupied, but there were several families who arrived during our dinner time. This oversight was deeply embarrassing for us as guests. It is imperative that they improve their focus and enhance their services. They should learn from the successful practices of other branches of Chickaros in Birmingham.

Ive been there recently, we ordered around 9 and received main course after an hour, while almost finished they came with starters!!! Poor staffing I will say and they need proper training! Kids were hungry , the staffs are too slow like snail

I called up to book a table and the lady that answered the phone ended the call before I even gave my name for the table. The food was very nice and fresh however the service and staff were awful. not to mention how three of the tables we were going to sit at were filthy, the tables not cleaned and food left on the seats. an exception to the food was the rice that tasted awfully bland, and was very soggy almost like it was microwaved .

Overall was a disappointing visit, have been to Ladypool road and this branch a few times and was in the area so decided to take a visit however the food quality was lacking. The king prawns were tiny baby prawns and were not fresh, when i raised this i was informed it was due to a delivery issue from the supplier - (tip to management make the customer aware at the time of ordering). The nachos had no salsa on them, when raising this with the waiter he did not know what salsa was and it led to me showing him on the menu to then get it added on top. Service was poor a lack of customer service and having to ask repeatedly for items is not expected. The mains were better but not what you would expect. If other branches have gone down like this its not a very good look for the brand. Personally this has put me off visiting any chickaro restaurant.

Service was great, food was a colleague there who has never been and he really enjoyed the food. Unfortunately the burger was over cooked and was sent back and was over cooked again the second time round so that was taken of without any issues but ment one of our party didn't have any food while we was there. Maybe next time we can have a better experience

Food was very delicious and tasty. Chicken was very delicious and full of flavours. Only negatives are chips were slightly undercooked and could have done with more chips, and dynamite shrimps could be better, were too hard and extremely small!

Both the food and service were excellent

Food horrible shrimp stir fry noodles, noodle tasted like pack noodle and was full of spice.

I was disappointed when everybody states chickaros is great and when I tried it because I wanted to go for a graduation meal, it wasn’t great at all. The interior was lovely and nice, very quiet which is how I like it. We ordered our food and drinks, the food arrived first, it looked good, but wasn’t. My friends rice was stone cold like it just came out of the refrigerator like they only heated it up for 40 seconds as when I took a bite the rice was still stuck together. My other friend had a hair in her Parmesan, and mine and my other friends chicka chips were very cold, I believe the sauce made it colder. None of us recieved coleslaw with our meals, only one of my friends did when she received the wrong Parmesan as she ordered hot shot and not classic. The drinks came out 15 minutes after the food, the waitress apologised and gave us complimentary drinks which I am very grateful for. This chickaros was disappointing and I don’t think I’ll return to this branch, it was quiet and I think I understand why now, we didn’t get dry ice either. I believe you should have more staff to support the waitress at the front as it was just her when it started to get a bit busy, I stopped complaining as I felt bad for her. and you need better chefs as we were the only ones there and they still managed to mess up our food. I have worked in a chickaros before and I felt like serving myself at one point and the experience would have been better. Do better thanks

Grest food staff was amazing especially aj wull be nack again

The food was great the staff was great the place was beautiful big car park I’ll be back again

Place was really quiet. Tables were dirty I ordered los Angeles special which stated mince. The meal actually was meat and chip's with cheese and alot of sauce. No sign of mince. Preety much eating in a regular pfc. Nothing special. And overpriced meal for what was received.

Quite possibly the most overrated food and place I've come across. Chickaros as a whole is hit and miss. They have great sounding food like the Drip burger which is what I ate but its a pretty bad take on a spicy chicken burger basically. Would never go if it was my choice.

Decent food with nice flavours, good upgrade to classic dishes. Service was standard, one of the servers (seemed like the manager) was friendly and approachable and was always looking out for the customers if they needed anything. The other two servers were helpful but seemed quite detached from everything, they forgot our water and they didn’t come check at the table if we needed anything and felt awkward asking for things. Service could definitely be better given it was very quiet and at one point we were the only customers. overall standard experience, similar to nando’s but with table service.

Amazing service by Tebby! May Allah bless her xx

Outstanding customer service by Tebby on a HOT summers day. Was absolutely incredible. Will visit again. Thank you.

Impeccable service from tebi made us feel very welcomed her hospitality was amazing will definitely be coming again.

From the moment you step inside, you're greeted with a warm and inviting atmosphere. The staff is friendly and attentive, making you feel right at home. Their wings and fries are particularly outstanding, cooked to perfection with a flavorful blend of spices.I highly recommend Zak as a waiter at Chickaros Edgbaston. His professionalism, attentiveness, and friendly demeanor truly enhanced my dining experience.Throughout the meal, Zak was incredibly attentive and provided excellent service. He took his time to explain the menu, offered recommendations.Give it a try, and you won't be disappointed!

Ree & T amazing service, 10/10. I would come back just for them. Manager needs to promote these lot.

Awful. Food arrived cold and tasteless, things were missing off the plate waiter said he’d be back with it but then disappeared and did not come back (wasn’t even busy!) how rude, we wasn’t attended to at all had to get up twice to ask for things (during our meal) but then we’d see the waiters sitting on empty tables on their phones. Bad service bad food wouldn’t come back. Don’t fall for their social media pics they make their food look tasty when it’s actually bland they do not strike me as a company that are actually passionate about food, from the way it’s cooked to presented to the service there’s 0 passion in it, it’s just money for them from our experience here the macaroni cheese tastes tinned and who the hell wants a cold plate of food

Ree and zac very friendly people. Definitely coming again!!! Worth it :)))

Excellent service! Lovely staff, shoutout to Ree and Zac definitely coming again ☺️

Just had my anniversary meal here, Tebi served us and was absolutely amazing. All the staff were so fantastic and gave us a nice treat at the end. Definitely coming back, food was amazing too!

We came in Monday evening and the girls Rahma and Tebby gave us stellar customer service from the moment we came in to the moment we left. Five stars all round from us.

I had hoped for good things seeing a 4.5 google review. The restaurant is beautiful and has excellent seating capacity and the usual decor to make picture look good. The service was ok though the people were friendly. The restaurant has easy parking out front; it’s in a small square just opposite the White Swan. The starters we ordered were chicken goujons and dynamite prawns which were nice though possible just warmed from a commercial pack. The nachos were terrible. Cold, almost no cheese and just a cold tomato sauce on some Doritos. Sad. Also a Don Taco which had an insanely hot sauce. The meat was nicer. The main were on fillet and one Chicago burger. They were both ok; but burger standards are getting high these days. The chips that accompanied the burgers were very good. Hot, crispy and unsalted. Nice cheese dip to go with the burgers. We didn’t try the mocktails, shakes or desserts on offer. Will I go back? Probably not; there are too many very good choices and more consistent quality and prepared food. I wish them luck.

The food is too basic. Everything they do you can find in any corner shop. Frozen food, I bet only the chicken is "fresh". Atmosphere I didn't like it, it looks like a halal shisha strip club bar. Nothing different. Just the basic fried chicken with packed sauces on the top... And the staff you can see they don't have any experience, and they don't care. They take too long just to serve a simple fried chicken. Bunch of kids who think they belong to the alum rock gang community. Very rude. If you not Muslim they will treat you with no respect.. never more

We had the worst experience of our life, we went to open our fast there, we ordered the food at 07.44pm and waited till 09pm and the food wasn’t served. They didn’t even bring starters, no drinks at all. Just gave us water and some rotten fruits to open our fast. The manager (beard guy in jubba) was exceptionally rude, he was talking like he will smash my face. The staff was exceptionally unprofessional, when i went to reception and asked where our drinks are, they started laughing, looking at each other. It was like the owner has given the restaurant to bunch of spoiled kids to run. I will never ever prefer this restaurant to anyone.

One of my favourite places! Amazing service! The staff are very welcoming and making sure that each customer is very well looked aftered especially when its very busy. The food was just very outstanding, i recommend this place 100%

We were over charged at the till as his (manager) excuse was " there's a miss print on the menu". We booked the table a day before and we weren't infromed then, neither by the waitress before we ordered our food. This is against consumer rights and I shall be reporting it. The food had arrived luke warm after an hour. I would say the portion sizes are decent. I had ordered the loaded parmesan chicken and the layer of cheese was thicker than my chicken as my chicken piece was so thin I could barely taste it. Waitress was lovely and did get everyone's order right. We did ask for more water as we only had 2 jugs of water for over 20 people, but they didn't bring it. Not forgetting to add the upset stomach all night and day. Never again!

Came to Chikaros with my Husband and we both thoroughly enjoyed the food. Ree and Obi were extremely attentive to our order We will definitely be returning to Chikaros ☺️

Food was amazing staff was polite and very fast service

Food came an hour later then iftaar opening time lol, missing items and cold.. makes no sense surely you’d be more prepped 16/17 days into Ramadan, shouldn’t offer stuff if you can’t keep up with the demand, which wasn’t even that busy

For your own sake, open your fast elsewhere The fast opened at 6-30ish, we did not receive our food until 7-30ish. We calledto book at 5 to 5-30 , we were advised to call ten minutes before hand and the food would be ready to give out at 6-30. On top of this, no water given to open fast and the dates were handed out by a customer. The lateness of the food was worsened when asked if we could get a time for when our food would be served and the manager/owner constantly said 15 minutes. This was the same for easily 50-60% of the restaurant. There was also food missing from the iftaar platter which does not look anything like the pictures they promote. Any advice given to the manager after was met by ignorance.

Came here approx 40 mins before iftaar time took our order an it wasn’t even that busy when we got in they prob had like 5 maybe 6 tables mostly tables of 2. Literally waited almost 2 hours for food to arrive and we didn’t even receive our drinks . On top of that some of the people that walked in after us got their drinks or food first also they didn’t give out anything to break our fast which they stated on the menu that it will be given smh a customer had to give out their dates himself . Yeah I get they were short on staff but they should have declined customers or even gave a waiting time for the food so then the customer could decide if they want to wait or go somewhere else. Absolutely appalling for the chickaros brand never again and I’m sure 60% of the customers I’ve seen today would agree. I’ll stick to ladypool road where the customer service is top notch.

The food was amazing. The chef obi did a great job. The food came quickly which was perfect because we were fasting. Ree and v were amazing, service was great and they were both friendly.

Food was well presented and cooked to perfection. Came out a bit cold but it was understandable due to it being time to break fast and rush hour.

The service was brilliant Ree was very nice and helpful. Also the food was tasty so shout out the chef OBI.

Great Experience and Food. Great Customer Service from Rahma

I would like to say a big thank you to Rahma for a great service . We drove over an hour to try your restaurant for the first time and nothing was to much for her . She went above and beyond and had a smile on her face the whole evening. We will be back again!

Did not enjoy the food and the staff were not professional , dont think they have done this work before

Had dinner with my wife this evening. I have been here a few times and have never been disappointed. Despite being very busy, the food was quick and service was excellent. We were served by a couple of young ladies in Hijabs who were always smiling and attentive. It’s really nice that we have a halal restaurant on our doorstep in Edgbaston, and not have to travel to Ladypool Road for a burger. Great work ladies. Keep up the good work!

Excellent service from Ree and Vienna. Definitely would come again!!

Ree and Vienna gave excellent service. Definitely would recommend :)

Vienna and Ree were our waiters today and the service was amazing. The food at Chikaros was delicious as expected because it never disappoints!!!

Vienna and Ree are absolute gems! The ambiance is cozy, and the service is top-notch. But the real star here is the food. Each dish is bursting with flavor, showcasing the chef's talent and dedication to quality ingredients. From the perfectly seared chicken parmesan to the heavenly desserts, every bite is a culinary delight. I highly recommend coming to Chikaros in Edgbaston Birmingham, and another special shout out to Vienna and Ree for anyone looking for an unforgettable dining experience in the heart of the city.

Tebby, Ree and Vienna were great, lovely service and great food recommendations👌🏽

Amazing quality food, the atmosphere is so welcoming and calm and the service was great from vienna, ree and tebby:)

Excellent food and service from ree, tebby and vienna. Very friendly and helpful would definitely be coming again 😊.

Food came out cold, the staff attended to the issue and corrected veru swiftly!

Went in on a Friday night with a friend. Great food and service as always by Vienna and Ree!

Speedy, welcoming and plight service from Vienna, Ree and Tebby and great food the wings are top tier

Great food, was served by Vienna, ree, lebby, so nice and friendly. Love coming here

great service by lebby, ree and vienna. friendly staff and good food so fun!

Nestled in the heart of Edgbaston, Chickaros emerges as a radiant gem, distinguished not solely by its culinary delights and enchanting ambiance but also by its exemplary team of professionals. Among these, Tebby shines brightest, embodying the restaurant's unwavering dedication to superior service. Whether you're in pursuit of a laid-back dinner or a dining experience to commemorate a special moment, Chickaros Edgbaston, with Tebby at the helm, promises an encounter that is nothing less than extraordinary.

Excellent service by Vienna, lebby and Ree, very polite Great atmosphere, food was as always delicious.

Really enjoyed our time. The food was delicious as always. Nice atmosphere. Amazing service thank you to Vienna, Ree and Lebby that served us.

Chickaros Edgbaston is a gem that shines not only because of its delicious food and lovely ambiance but also because of its exceptional staff, with Tebby standing out as a wonderful representative of their commitment to quality service. Whether you're looking for a casual dinner or a special occasion meal, Chickaros Edgbaston and Tebby will ensure your experience is nothing short of fantastic.

Vienna, Ree and tebby gave wonderful customer service food was great and staff were lovely

Service was good. Ree was really nice and helpful. Highly recommend

Went with family and have a lovely time and staff were very welcoming. Vienna service was very good, highly recommended.

Amazing food perfect service.. loved .. will defo be coming back.. vienna and Ree were very welcoming ..

"We had the pleasure of being served by Vienna and Ree fantastic waitresses. Their efficiency, warmth, and dedication to ensuring our satisfaction were truly commendable. A delightful dining experience, thanks to their outstanding service!"

Great food and amazing service from Vienna & Ree. Definitely will be returning! 😊

Lovely service and the food is amazing, I always come here when I crave some good food! Vienna and Ree were on shift and they gave us the best service!

Vienna and ree Very friendly welcome with a smile

Really nice food & excellent service by wenna and ree.

The atmosphere was amazing and the service by Vienna and Ree was so nice too! They were attentive and always happy to help. The food came fast, hot and it was so tasty!

Vienna gave great customer service and was very friendly.

Great customer service especially Vienna treated us very well

Great customer service from Vienna and made sure we had a great experience at the restaurant.

Great customer service and very kind from Vienna

Veinna gave the best customer service.

Best customer service from vienna. She deserves a pay rise

Lovely place with a nice atmosphere. Thanks to Vienna for putting a smile on our faces!

Great takeaway, fast and friendly service

Great family meal, something for all, staff were nice and accomadating

Compared to others this is dead and the food is not on point

This was the best food ever and I would rate it 10/10 and it was cooked to perfection

Been a few times now, food great, and get loads for the money. Kids love the chicken tenders.

Ordered off uber eats. Asked for only one dish to have plain chips and instead all orders had plain chips. The Los Angelos loaded fries was vile. The cheese was solid and glued all the chips together. The meat was rubbery and seemed like it was cooked earlier and reheated. The parm was dry and despite paying for the full version only received half. Never ordering from this branch again. Sad excuse for a meal and went to bed hungry. :(

My second time coming here, and both times for birthday parties and big groups. The food was again excellent. Absolutely everyone enjoyed the food, service and staff. We know we will be going back again.

Food was good and service was quick and very pleasant.

Food was absolutely delicious. 10/10 !!

Amazing food, amazing service, amazing deco, great find, highly recommended!

Food is always cold or stale Food quality is really poor I wouldn't not recommend this place to anyone hence why it is always quiet

This is the second time we came here. Food and service was great.

Top food and service! Had the halloumi for starters the best one I've tasted in ages. For my main course I enjoyed the chicken parmesan but was a bit too much of a portion for me but I took the rest home. I also loved my drink the fizzy mango🥭 Can't fault the service, top service from AJ and the team!

It was an amazing experience. Overall quality Halal food with nice hospitality. Supportive staff specially 'Mr YUSUF' who gave us adequate attention in every aspect. Superlative food quality & taste. It was my wedding anniversary and they made it very special by adding yummilicious dessert 'Lotus Cheesecake' . Thank you very much for wonderful experience there. 10/10 Highly recommended

The food came literally lukewarm, had to ask for it to be given hot. I have had food poisoning very badly I am still unwell from the food I had last night. The mocktails were nice as was the service however I wouldn’t ever eat from here again.

The Kababish donner was seriously the best donner i have had. Packed with flavour and left me waiting for my next visit so i could have it again. Service was great and have already recommended this place to many

Really enjoyed our time here. The location is quiet and tucked away - great for couple dinners and family outings with kids. The food was delicious as always. Spot on 9/10 for me. Thank you to AJ and the other gentleman that served us. Very friendly and engaged with the kids well. Would highly recommend if your looking for a quiet night out with good food👍🏼

Great place, portions were massive and the staff are friendly, they even let us in before they opened, really appreciated it as the 2 young men with me were very hangry.

My husband and I had a delicious meal at Chickaros, Edgbaston. The service was prompt, AJ and his team acknowledged us with excellent customer service. We had the platter for two to share and a side of fries, which was just enough for the both of us. Each element was full of flavour. We would reccommend this place for families, couples and anyone looking for something tasty to eat. The decor too was just amazing. We'll definitely be back!

Great food and great service from Yousaff. Would go again!!!

Food was amazing, AJ served us and made it a really nice experience for us.

Great food , great service by Yusuf! Would definitely recommend!

Ive been to other Chickaros branches a good amount of times but this time i visited the Edgbaston one. And well firstly the service from the staff was just so kind and helpful, along with the peaceful environment. Was not busy at all as we had gone in the evening so surprisingly there was no rush! One thing ive got to say is Edgbaston Chickaros are definitely not stingy with the portions! The amount i had i couldnt finish even though it was absolutely delicious!! Lamb chops are to die for, got that kick to it cant even explain lol. Love my mocktail its always thing to order. 10/10 everything!!

Great experience. Went here for my 40th with the Mrs and kids. Everyone enjoyed their meals, good portions and genuinely tasty (the 15 year old who is forever hungry, actually left full!). Very polite staff too. Given that I’ve 5* it, I’d recommend.

Visited Chickaros a few days ago with our grandchildren on the recommendation of our grandson. The restaurant is spacious; very clean; reasonably priced, the food very good and the staff friendly. Would recommend visiting if you have not yet tried it.

Lovely food and outstanding service from two gentleman. 5*