Chestnut Lodge Supper Bar in Halton

I wish I could give 0 stars honestly ordered a Chinese which tasted nothing like a Chinese salt and pepper box was sweaty and everything tasted like it was soaked in vinegar even the dog wouldn’t eat it 10/10 would not recommend what a waste of money also for a ‘’ salt and pepper box’’ there was close to no seasoning on anything in there I don’t have a clue how this has a 3* rating absolutely piss poor

if i could give 0 stars i would, i am not a person who will ever complain but when received it smelt of pure sweat, went home and plated it up and thought nothing of it, when we sat down to eat this it had 0 taste and chicken looked and felt as though it was uncooked. i called about this to see if i could receive a refund as we ordered for a celebration and it all went in the bin so we had to order from somewhere else basically threw £40 straight in the bin. they refused a refund and said the only thing we can do is receive a free takeaway, i declined as i will never be ordering from here again and would never recommend. absolutely disgusting. later looked at reviews and seen other peoples complaints and that they also had a 1 star food rating. would not recommend.

Absolutely disgusting, just waited 2 hours for our food to be delivered for it to be lukewarm and full of hairs.

Excellent Chinese food..always very nice and hot.delivery service is good. Price is good too with generous portions size

Disgusted with what I have just received 70pds worth of food cold greasy and burnt all went straight into the bin as would have give my children food poisoning

Salt pepper chicken like sweat from dead man ball

Simple call in after work for salt & pepper ribs, salt & pepper chips! Ribs were simply laced with American red salt & some onion & peppers! Exactly the same with the chips! Honestly the worst salt & pepper items I have ever ordered nationwide & that’s some statement! If you not going to do it properly then just close & stop taking peoples money for absolutely rubbish food. Previous reviews say it all! This chippy has gone terrible since George’s departure

Fish was batter salt and pepper chips was just orange Mexican burger had no taste or no ingredients as described never ever again

Nice place if you are looking for a quick bite to eat and the donner kebabs are yummy mmmm staff are always happy to help with any unique requirements that you may have.

Got quarter duck absolutely rip off hardly any there

Don't.. I've used this place for nearly 30 years and I can't believe what I've been charged nearly 16quid for..absolute fu##ing garbage!!!

Ordered food took over an hour to arrive was stone cold items missing and when we phoned the woman on the phone laughed and still didn't send out all the missing items.

The meal I got last night special fried rice was nothing like what I have had before for the same meal. Rice was wet & cloggy very dark and extremely salty the pork was slimy and gristly. There was a small amount of omelette folded in . Instead of two fried eggs it was totally disgusting 🤢 couldn’t eat it I paid £13:50 for this slip, and couldn’t eat it. I have complained on line no response . I have looked at the food hygiene rating on line for this Buisness and it shows a 1 rating needs a lot of improvement. If it’s that bad it should be shut down . Since it’s new ownership it’s standards have gone really down hill in the 35 years I’ve used this chip shop it’s been ok but this is the second time I’ve been let down on a food order by this new ownership. I will never buy or eat from this place ever again. My taste buds still haven’t recovered from that terrible taste of over salty ness. In my eyes I think it should be closed down if it’s food hygiene standards are that low.

First and last time !!!. Chips and donner kebab. Soggy chips, burnt pitta bread, cheap donner meat. And the staff 3 females. Miserable,non friendly service, felt I was asking for their left arm by placing an order. Will not return.

Had our last few Chinese takeaways from here inc. the Beef spring onion and chicken fried rice absolutely lovely also the fish and chips. Best fried rice very tasty 5***** especially for a chippy.

Very nice staff and very nice food

Ordered special curry with boiled rice and portion chips normally charged 10.20 but was charged 11.70 on querying advised now have to pay separate for boiled rice when ordering a meal..so disappointed have been a customer for years but this increase is too much especially when if order online it says rice or chips are included with meal ? very disappointed food is lovely but with the increase can order for delivery from other good takeaways and still save money 🤷‍♀️

Used to be best chippy around when George has it. Disgusting ever since. Even something as simple as a bag of chips revolting

21 minutes to cook: Sausage Dinner Fish and Peas Fish and Chips Small Curry Since George got found out and had to leave, this chippy has become a total joke. Don't expect to be out within 10 minutes, ever. Nothing to do with staff, everything to do with it's owners. Joke of a place, only keep going there because its local.

Ordered on line never had the food. Took money from account still hank Marvin never use them again shocking staff are sorry as they management are

Mixed kebab with chips chicken was tough and dry could not eat chips were only Luke warm and like left over chips from the bottom of yesterday's left overs the portion was very small too the donner meat was about the only thing ok with the whole meal very dissatisfied

Lovely chippy! Had fish and s+p chips 🍟 😋

Quickly become one of our favourite takeaways. Super service and top notch food. The menu is extensive with meals for every taste. Everything we have had has been superb. Definitely worth a visit

Chinese meals are great and their donner meat is to die for.

Horrific customer service mortified

Pricing is a joke and food is poor made me so sick lastnight.. 1st time going since george sold up .. rip off

Amazing food and amazing service!!!!

Really good food! Been here 3 times since moving into the area 3 months Ago! Wouldn’t go anywhere else now, brilliant food, good service ! Never had a Chinese as nice !! Be back next week ! :)

Got a donner kebab from here. When I opened it at home the pitta bread fell apart and looked like it had been cut open with a blunt spoon ! The donner meat was at best warm. Also one of the delivery drivers was behind the counter loading chips into boxes for an order. Not very hygienic. Seem to be only bothered about the delivery’s so I won’t be bothering them with my custom again.

Absolutely disgusted, ordered 2 Singapore vermicelli at 18h00, delivered at 20h45. Phoned the chippee twice, the first time they told me it was on the way. An hour later I phoned again, they had not seen my order, and said they would prepare and send straight away. Being lied to and waiting 2h45 mins is absolutely disgusting.

Waited for our delivery to arrive .... Ordered at 6.30 waited till 7.30 then tried to call the chippy 78 engaged calls later ( worse than doctors ) i gave up so come 8pm went to collect our order only to be told that it had only just been done !!!!! ..... definitely won't be ordering from here again ..... very disappointed 😞 😔

Thought i would get myself and son some chips on the way home and was not impressed with them. Didn't taste right tasted as if the fry oil needed changing plus they was two occupied with online services which i think they can't handle very well as the orders seemed all over the place . Use to be a nice chippy but wouldn't class it as the best in widnes

The best prawn fried rice in town, light, fluffy and very tasty and they don't skimp on the prawns. Smashing 🙂

I've always liked to support our local chippy, but last time the fish was very greasy. Thought would give them another chance tonight, but the fish was actually rotton and smelly. Phoned to complain but all they could do was offer more fish that we'd have to go out again to collect. No thanks, and will go somewhere else next time. Bring back George!

Never have i had burnt Donnor meat untill today and I definitely do not recommend

We just got a delivery from use with slimy chips, some raw abs oil/ greasy “Pizza” that we couldn’t even taste pizza or toppings and we have all been sick 🤮, I have Don a poor review on Just Eat

Nice place! I was pleasantly surprised by the staff and the quality of the food!

Id say one of best in widnes pizza is amazing salt pepper chiken to die for try it out all i have to say

For the last 6 years I've been visiting at least once a week. Generally very happy with the food and service. Unfortunately my wife has just been in and ordered the roast duck which is £6.70 on the printed menus in store and on their website. My wife waited 25 minutes for her food and was charged £10.50 for the dish! She advised in store that the menus showed a much lower price but was simply told the price has gone up. Ultimately if you're going to hike prices by 40% you need to advise at the point the dish is ordered and ensure your menus reflect this. We could also have ordered and paid fir this dish on uber for £8.50. Very disappointed at the service we've received tonight as previously loyal customers.

What a dirty horrible Chinese chippy. Last couple of times I’ve visited this place, I’ve always been ill off the foo.. stay clear.

Recent visit was after a long time due to covid but, the food is still good even though no prices shown on boards with new prices possibly due to changing hands. Very busy on the phone uber eats, just eat etc.

Just ordered from here and picked up Vermicelli and my wife had a fish and peas Very oily vermicelli used to be amazing under George My wife is still being violently sick after eating the fish Won’t be returning

Food arrived cold, paid £4.50 for 6 pieces of donner meat. Will be going elsewhere

Check your order before you get home! Twice in a row they have put the wrong food in the bag. If you like a lucky dip then go here!

Placed an order (quiet Monday) and got a 90 minute delivery time. Received call back 5 minutes before expecting the order saying that there is a problem with the kitchen and could we accept English food. Just weird. Cancelled order.

Nice fish and chips and other food

Although I didn't have food delivered, I recognize the driver from there, he thought it would be ok to urinate opposite my house on the grass. I wonder who's food is lucky enough to have his hands on it next! Glad I don't order from here.

Food was nice bbq sauce was very thick.. staff were quite rude when ordering saying “what do you want” no manners one staff was yawning her head off and hand wasn’t over mouth no masks on staff either

Great service and the pizzas are really tasty, we have and will continue to order from Danny and his pizza range. Keep up the good work.

Good food, friendly staff. Reasonable prices.

Just ordered 3 burgers delivery was excellent, the food however was horrendous my burger was cheap processed meat, taste disgusting and it was burnt, into the bin, and not a lettuce leaf insight.. never again

Ordered through uber order arrived 3 meals missing phoned shop told what was missing they said do you want refund or the rest sending out I said send it out waited over hour still no food tryed for half an hour ignoring the phone so went to the shop very abrupt with meso I said give me refund or food that's missing after a battle I got refund will not order from there any more

If this was the last place on eart for food I would starve! Terrible service offensive staff!

Was really nice and came so quick will be ordering from there again

Can't be bothered explaining my whole experience. Ordered food to be delivered at 6pm. Still not arrived as I'm writing this. Rang up twice, lied to twice when they said it was out with the delivery driver only to finally admit it hadn't even been started! Please do not waste your hard earned money because you'll be very disappointed

Ordered chicken and sweetcorn soup,prawn crackers,scallop and chop suey roll. when it arrived after an hour and 10 mins late than it meant to arrive by it was cold with just soup juice with just like spring onions in with no chicken or sweetcorn at all, prawn crackers that was rock hard and no scallop and the chop suey roll tasted so wrong. No apologies for being late aswell. So disappointed.

If I could give zero stars I would. Pre ordered on Uber Eats for delivery at 6pm. At 6.15 still no order had arrived. Rang the restaurant where an abrupt and rude person answered the phone and said the order was out for delivery. By 7.00 it had still not arrived. Rang the shop again and a man answered who said the delivery was out and I couldn't have a refund. He then put me on to another woman who told me the delivery was out. Then 2 minutes later she admitted that the order hadn't even been started! PLEASE DO NOT ORDER FROM THIS SHAMBLES OF A SET UP

Asked for Chips, peas and onion mushroom gravy. There was 1 small mushroom and a few slithers of onion in a large portion. Bad rip off!

If you have a choice of going here or not eating, then starve! Waited over 2 hours after ordering via Uber Eats. Chased this up 4 times, and was lied to on every single occasion, quite rudely also by female members of staff. One saying " I am not sure what you want me to do about it!" It finally arrived it was terrible plus some items in the order were missing. Never again, George built up a decent business but current owners have taken it to the depths. One thing I would like to say is the Uber Eats driver, Zach I think he said his name was,was really good and apologetic, I actually felt sorry for him as he was the only driver they have and the staff all seemed to be blaming him behind his back.

I placed an order via user eats at 18.30. 19.30 and still no sign of the order. I phoned and was told they were busy and hadn't processed my order yet but would put it on straight away and get it out. 20.10 I phoned back as the user eats app was still saying preparing. I was told it had left. I phoned again at 20.50 to see where it was and was told it hadn't left as I was first told and it was still in the shop. Stay away and never use this place!!

Very friendly staff and the food was very nice to

Awful experience waited over 2 hours for food and when I called the staff was very rude then said it was on it's way but it turned up 40 minutes later no customer service what so ever will never use again bring back George!!!!

Marvellous. Great service with smiles. Thankyou.

Ordered on Uber Eats, food was over an hour late. Rang several times (15+ times) with no answer (just disconnects after 10+ rings or someone puts the phone down). Food finally showed up, no apology or so much as a word from the driver, and food was practically cold. Never again.

Absolutely awful service. Ordered on just eat . Food should have been delivered in 30 minutes from order. 1 1/2 hours later still no order. rang to ask how long and had the phone put down. Rang back and to be told that it will be another 30mins till the food ticket goes to the kitchen for cooking then delivery. Staff very rude on the phone. Told them to cancel and then they changed their order status to delivered. Then had to ring just eat to get money back.

Ordered food at 5:15 waited an hour and a half past the estimated delivery for it to turn up lukewarm with a half hearted apology from the driver saying if we have a problem it's not his fault and we have to contact the "restraunt" ourselves. If I could give it 0 stars i would. Strongly recommend no one orders here

2 hours for a delivery less than 1/2 mile away only interested in uber eats not the local population, very bad, do not bother

Ordered food at 6.15 for delivery (on uber )was meant to be here at 7.15 its now 8.55 and still no food tried calling about 30 times and no one is answering the phone (have being in contact with uber and they have confirmed they had my order and there is no problem on there side and they can not get hold of them either) never ordering from here again I would like my money back what a joke this place is

Great chippy but been took over new peopke seen nice z

Ok. Food fresh enough but they faff about over orders rather than practice their customer service skills face 2 face.

Stopped doing duck on the bone and stopped including chips with it. I've used this chippy for years only because it has been one of only places to sell the duck on the bone. Well not now 😐

Placed order and paid by card said an hour which I didn’t mind as was a Saturday 90 mins later when it still hadn’t arrived I rang to be told they had lost the order ??!! Girl did apologise but followed it up with but we’re short staffed ....not my problem .......won’t use again 😡😡

Nobody wearing a mask staff or customers. Nobody observing social distancing. Nobody following the 3 people on the premises at any one time. And nobody enforcing the rules. And to top it all the chilli beef was decidedly bland.

Not been in this chippy for a couple of months due to it going downhill and thought I'd give it another chance.. And nothing change... Save your hard earned money and go a decent chippy.

Ordered through Uber Eats amd told delivery would be between 9.20pm - 9.40pm. Food finally arrived at 10.47pm.. Absolutely unacceptable.. Food was very lukewarm.. Would be 1* if it wasnt that the first time we ordered the food was nice.. Ordered twice in 3 days and now will never order again..

Fish & chips, spot on! The batter light and crispy, and freshly cooked to order! Well worth the short wait👍

I have never written a bad review before but this one deserves it. I ordered a delivery early evening. One hour and 15 minutes later I rang to ask if it was still arriving. They told me the driver had just left. I do not live far from the premises. Half hour later the driver turned up. It turns out a part of the order was missing and most of the meals were cold. I rang to to ask about the missing part of the order the lady told me the owner would ring me back. Upon eating the meal found it to be disgusting the meat was very tough and the rice salty and was not edible so consequently all the meal was binned. 2 hours later no phone call from the owner and the driver did not come back with the other food that was missing. Very poor and money wasted had to order again elsewhere.

Wasn’t the greatest chippy in the town (despite the laughable quote on the chippys signage) but now George has gone there is a female object behind the counter who needs to go on a customer awareness course. What a vile individual.

so rude its a joke !!!!! i placed a order asked how much it was and told she hasnt got time to add it up she is busy !!!!!!

Good selection of English, Chinese and Greek food. One of the best Take away outlets in the Widnes area.

Chilly beef with rice was fantastic the chippy is really clean well worth a visit.

Used to be a lovely chippy but I've been a few times recently and the chips were unedible each time and the meals not as good as they used to be ,so we won't be going there again

Why say open until 12 and shut before 10:30pm

Great chip shop and Chinese meals George the owner always gives the kids a free drink

Usual excellent food and service

Great fish and chips and Chinese food too

By far the best chips in Widnes George and his staff are always pleasant ok sometime there might be a little wait but that's to be expected around tea time and its always worth the wait.

Nice food tight on the meat in meal

Best Chippy in widnes by far amazing food good prices

Will serve you chips, burgers, even omlets prity quick.

Simply the best Chip shop in Widnes.

£8.60 for salt and pepper chips rice and a small bottle of water,what a rip, the food was disgusting oil sodden batter, everything covered in grease , i threw it away, woudlnt feed it to a dog , my advice ,is go the men lee in halebank well better than this filthy hole

Best chippy. Love it. BBQ sauce is the best. George is lovely. My little boy loves him 😀

At the present time, this place has been closed for nearly 2 months.

It's been closed for a few weeks now, not sure why. Supposed to open again soon, so ratings will have to wait.

Open late with a great selection of food

Went to this chippy one Friday evening there was quite a big queue which was a good sign but the food was very average.the fish was ok but small the chips were soggy and the mushy peas were out of a tin.there is a sign outside the chippy which says the best chippy in widnes I don’t think so.

Lovely meal lovely starter and delivery service amazing thanks for service and excellent quality food 32 parkland widnes wa84nq

Average food but good is not boiling hot like I like it, however staff are very friendly and service is quick

Very friendly staff, George the Greek owner lovely generous man. Best special curry I've had for ages.