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3.4

Based on 636 opinions finded in 2 websites

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Nº 250 in 288 in Hinckley and Bosworth

Nº 3 of 3 Pizza & Pasta in Hinckley and Bosworth

CUSTOMERS TALK ABOUT DISHES WITH..pizzacookedcheesemeatgarlicmexicansaladchicken

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I rang up to place order over the phone to be told we don’t deliver to hotels because it is not in the Hinckley area and try to order on line and that was cancelled online through just eat. Will not be using these again

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Adam C . 2018-08-25

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We are regular customer of this takeaway never had complaints about food . Good food and nice friendly staff deliver late night food . Thanks guys

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Rommy J . 2018-08-04

MORE AT TripAdvisor

Walked into shef's and straight away, wasn't looking forward to the food, Never seen a more miserable person !!!!! Very, very, very poor customer service to start !! Ordered a couple of kebabs, pitta cut straight across the flat, with fillings ( cold and tasteless ) just Dumped on top..... Tried to eat most of it, but failed. Not surprisingly, so not to waste too much, decided to give the meat to the cat, and even she wouldn't eat it, and she eats everything. !!¡!! STRONGLY ADVISE TO AVOID and go to Mc Donald's instead. !!!!!!!!

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benmurphy2018 . 2018-07-09

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Ordered via Just Eat for family of adults. Delivery was quicker than predicted and reasonable amount of time. Polite delivery staff. Food was a mixture of burgers, kebabs & Mexican food with various sides & drinks. The food was hot, fresh & well presented. The flame grilled chicken in the kebab was moist & tender with a fresh mixed portion of salad and the homemade chilli sauce is really tasty. The chicken enchiladas were a huge hit too & my family have ordered these many times before. Always good quality food, good portion sizes, fair pricing & good delivery times. Small delivery and debit card handling charges. Will order again soon.

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tjwig . 2018-07-04

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Told food would arrive around an hour after ordering. Arrived 15mins later. Obviously not cooked fresh. Chips were like eating cardboard. Then get charged a 50p service charge on top of a £2 delivery. Awful salad served in a plastic bag. Never again

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Bev H . 2018-04-21

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Pizza was good didn't like the sauce tho

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tia . 2017-12-03

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food was amazing as usual. driver was very rude - I called to speak with the manager who was very polite and apologetic. shame about this one off rude drive as service is usually fantastic! very surprised.

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Matthew . 2017-10-28

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food was amazing as usual. driver was very rude - I called to speak with the manager who was very polite and apologetic. shame about this one off rude drive as service is usually fantastic! very surprised.

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Matthew . 2017-10-27

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Delivery moved back 30 minutes then restaurant phoned 20 minutes after accepting order asking for extra money (because just eat was wrong) or they would cancel the order. After an argument they delivered two cold pizzas. Won't ever order from them again. AVOID.

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stephen . 2017-09-18

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Delivery moved back 30 minutes then restaurant phoned 20 minutes after accepting order asking for extra money (because just eat was wrong) or they would cancel the order. After an argument they delivered two cold pizzas. Won't ever order from them again. AVOID.

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Stephen . 2017-09-18

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I was not happy as I put not ring the buzzer in capital letters and to ring my number instead and yet they rang the buzzer and didn't call the number and then after all that my order was wrong I was not happy with the service I got and would not order from here again

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Bryony . 2017-08-19

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One of the best takeaways in Hinckley, and I've tried most of them.

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David . 2017-08-18

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I was not happy as I put not ring the buzzer in capital letters and to ring my number instead and yet they rang the buzzer and didn't call the number and then after all that my order was wrong I was not happy with the service I got and would not order from here again

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Bryony . 2017-08-18

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One of the best takeaways in Hinckley, and I've tried most of them.

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David . 2017-08-18

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Food was ok. Chefs added extra 25mins to waiting time for some reason. Not as though we had massive order. Delivered just as we were about to ring and cancel. Delivery driver was very polite and friendly though. Dishier than the meal by far! 😘

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Leah . 2017-08-01

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Some days are good some days not good but yesterday was tasty and my son really enjoyed it

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Sandra . 2017-08-01

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Rude upon collection, bag thrown at us containing food. Food was unpleasant

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Jessica . 2017-07-31

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ordered from here a few times and it's usually good but last time was rubbish ordered a kebab asked for salad but it came with no salad on it ? also ordered Fanta and got tango ?!

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Natalie . 2017-07-29

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Food was good ordered kebab piza wasn't much topping on it tough more like a plain cheas piza with tiny crumbs of kebab meat ! 😕 but food was OK !!

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Anthony . 2017-06-17

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really quick delivery and lovely food

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Leanne . 2017-06-09

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ordered deep pan pizzas, arrived as thin base, 30mins was added to the delivery time and then the food came 45 mins early which wasn't ideal, also left a note to be rang when it arrived without the doorbell being rang, this was not obeyed.

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Liam . 2017-06-05

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Lovely food, I really enjoyed that was delivered and I can be really fussy so thankyou :)

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Kelsey . 2017-05-26

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Perfect as always. Fast delivery

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Lauren . 2017-05-23

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Was good but was missing salad off chicken burger n chips were big soggy .good spicy wings though

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Kathryn . 2017-05-06

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The food was good but a bit too much sauce delivery was very quick all round a good place to order from

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Caleb . 2017-04-29

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I think they may have run outta ingredients for the meat feast pizza lol wasn't much meat at all

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Jake . 2017-04-29

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Booked in advance for 8.30 when I got home, the time was pushed back to 8.50 but then I got a call at 7.30 saying they were outside! Fine if I'd picked as soon as possible, but I deliberately stated an hour later. All worked out in the end and the driver was lovely about it all but the shop shouldn't have sent it so early.

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Kirby . 2017-04-22

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The only gripe is a deep pan pizza is a thinner than thin crust

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Steve . 2017-04-13

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Some of the meat was of poor quality, very very tough. But the majority of it was really nice. Only real negative was the amount of Sauce you are given in those little pots. The kebab I ordered was a large meal, with chips, and I wasn't given enough hot sauce. The sauce could have also been a lot hotter, but I know that isn't for everyone's taste

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James . 2017-04-08

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The food was cold and did not taste fresh at all

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Matthew . 2017-03-15

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Delivery time was an hour and 40 minutes for "fast food" that is preposterous! Phoned to cancel order and staff member was rude. Paid by card so will now have a battle to get a refund no doubt. Cannot comment on food quality as we never had it.

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Kirsten . 2017-03-12

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If you like your food crispy and well cooked, put it on the order.

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Peter . 2017-03-10

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Ordered extra cheese it didnt turn up asked for cheese on the chicken burger didnt have any. Food was cold

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Sophie . 2017-03-04

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Food was late and cold not very good

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Andy . 2017-03-03

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Did not cooked enough, burgers undercooked and the chips.

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Peter . 2017-02-22

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Second time that they didn't put salad on the burger we ordered.

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Darren . 2017-02-21

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Food was too early, no side salad or coleslaw. Highly disappointed

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Chantelle . 2017-02-11

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Quick delivery time. Good portions other than the chicken nuggets of which we received 4 instead of the ordered 6 :(

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Tony . 2017-02-11

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Did not receive the chocolate fudge cake with the delivery!

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Jonno . 2017-02-10

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Food was cold waiting one hour 45 mins but it was still very nice :)

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Kieran . 2017-02-09

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Ordered at 8.30 only to be told delivery at 10.15. after originally saying 9.21 ...Poor quality food delivery was horrendous and ended up picking it up no customer service won't be using them again

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Terry . 2017-02-09

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food was cold driver got lost only just arrived nearly 2 hours after i ordered

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Daniel . 2017-02-05

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Ordered 6 small cheesy chips got plain cold chips and ordered cheese on the veggie burger and didnt get that either

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Abbie . 2017-02-04

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Disgusted. No delivery, no customer service. Absolutely poor customer service. Would never recommend them ever again. They have no customer skills what so ever

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Mr . 2017-01-27

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Ordered cheesy fries for the pregnant Mrs, normal arrived. SHe was very disappointed.

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Ross . 2017-01-17

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Great food, got and good service.

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Peter . 2017-01-17

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Delivered on time, piping hot, food was delicious - 6 stars from me

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Aaron . 2017-01-02

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As always, great food from chefs. Happily use them again as i have for many years now 🙂

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Keiran . 2017-01-02

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Amazing! So quick and so good!!

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Milli . 2016-12-30

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Food was good but ordered at 7:45pm ish said would get to us at 9:05pm did not till 9:20 coz they could not find us.

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Steven . 2016-12-28

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Great service from the takeaway. Let down by just eat. I would suggest actual delivery times. Just eat over estimated delivery time by 2 hours!

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Natalie . 2016-12-27

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Friendly staff and nice food. We've only had takeaways so far, but each one has been very enjoyable.

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gaylegayle2013 . 2016-12-24

MORE AT TripAdvisor

Food cold and tasted terrible. Chicken nuggets chewy and over cooked. Kebab cold and meat very chewy and I appreciate it was flame grilled? But was burnt. Won't be ordering from here again. Very Poor.

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Richard . 2016-12-20

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Food was great as always and from point of order it took just 16 minutes to be at my door. Fantastic.

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Jason . 2016-12-09

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Very rood on the phone had to wait hour 40 minutes for food wrap was hard over cooked dinner meat very greasy chicken wrap wasn't done properly will NOT be ordering from here again

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Travis . 2016-12-05

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I'm weren't happy with my order the burger was ok but the chips were undercooked and I couldn't eat them i won't be ordering from here again

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Reannon . 2016-12-04

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Fast delivery, food tasted great

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Zoe . 2016-11-21

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Terrible service. Half the order didn't arrive. Then they didn't answer the phone. Turned up with the food 30 minutes later and it was cold. Never again.

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John . 2016-11-10

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Bought from Chefs many times. This occasion was terrible. Ordered the chefs burger that came with an over cooked and rock hard burger, under cooked, chewy and slimy bacon and a bun so burnt it was completely black on top! I don't expect an amazing burger at 1am from a take away place but this was awful!

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James . 2016-11-05

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Forgot salad Not enough sauce

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Wayne . 2016-10-31

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We ordered our food and waited for our delivery, the driver was looking for our number he was flying around and at one point he must of been doing 40 mph whilst reversing. When we opened our food it was all upside down and just a mess. will be going somewhere else next time.

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eugeneratboy . 2016-10-17

MORE AT TripAdvisor

Lovely food, reasonably priced, only negative feedback is the cheese on the cheesy fries was a bit strange, otherwise really yummy food

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Chris . 2016-10-15

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Less ingredients than advertised, when I rang to complain, didn't careless and argued with me!!!

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Stuart . 2016-10-15

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2 out of the 4 things I ordered was right but the others items weren't instead of giving me cheese on my chips they gave me a cheese burger with chips... but they got the food to me quick.

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Daniella . 2016-10-03

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shocking!!!!! Didn't even turn up!!!! Never going there again

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Thomas . 2016-09-25

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Left a message to have the sauce in the pots. Food turned up with sauce on top of the food. Asked the driver to take it back and do no sauce, he promised 15 minutes tops. Got a call from the store - either I wait an hour or have my money back. All because apparently they won't put sauce on the side and I ordered it wrong (first time ordering) and the driver was in the wrong. Absolutely disgusting. Still waiting for my money back.

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Elizabeth . 2016-09-19

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Nice food at a nice price and ready on time :)

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David . 2016-09-18

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Pizzas were absolutely horrendous!!

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Daniel . 2016-09-17

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Tolled me 45 minutes. After that we rang them and they said about another 45 as they had one driver. If you want your food more then hour and a half then Order from here with out one sorry for your time. Never again at all.

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Dion . 2016-09-08

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Delivery took half an hour longer than the hour and twenty minutes stated. Meal was incomplete. The salad was missing.

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Sue . 2016-09-07

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Ordered food for 9pm for when my wife gets home, it turns up at 8pm 1 hour early.. I told him too early he shrugged his shoulders put food in door and walked off... Very rude man. Had to warm food up in oven as it was too early... Never ising again after that!!!!

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Charles . 2016-08-16

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Just nasty every time I go I get greasy chips un cooked burgers an kababs I have to go 2 for one as had a real bad experience with ur food

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Madon . 2016-08-14

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Food never turned up. Just eat issued a refund.

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Eloise . 2016-08-12

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I've had no end of takeaways from these over the years. A very happy customer. We've learned not to order Mexican on a weekend as usually too busy to do it, but we've had it on a week night many times, delicious. My fave takeaway in town for sure

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margostarfish86 . 2016-07-23

MORE AT TripAdvisor

Food was quick - ordered one Deep pan and one thin - both came thin - asked to call when outside and to not ring bell, rang bell and did not call

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Pete . 2016-07-23

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I order at 1.27am, the order should be delivered 2:20am and no one came, it is 2:52am now. The order here at the website shows delivered at 2.20am... we were even waiting outside of the house.... :(

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Lívia . 2016-07-23

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Horrible food... Burger with no salad on it? When you ask for a chicken burger you get buns and 2 peices of chicken. I didn't know it was so legitimate. 😅 Never going to order food from here again.

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Becky . 2016-07-17

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lovely meal & driver very friendly

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Tony . 2016-07-06

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It surprises me how you can order a pepperoni passion and you miss the pepperoni.

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James . 2016-07-02

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Always on time food is beautiful very happy thank you

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Joanne . 2016-07-02

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Ridiculously slow delivery time. Over 1 1/2 hrs!

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Emma . 2016-06-21

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It's a burger/pizza/mexican takeaway. The good is good, cheap eats, but the staff are unfriendly. We got ordered on their web page online, then got a phone call back berating us for doing so and demanding we should call or use Just Eat instead. If you don't want us to order on your webpage, why have it? The food is good, not fine dining, but sometimes you just want a burger, and this is as good as you'll find.

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John W . 2016-06-19

MORE AT TripAdvisor

Put in an order and refused to deliver to us and canceled our order

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Sarah . 2016-06-11

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Ordered at 7.06 with delivery then confirmed for 8.20. Gave them until 8.46 until i spoke to them and then to add insult to injury it then said it had been delivered when our order hadn't. Had to raise it with Just Eat and got given a voucher as a giod will gesture. I will not be ordering from these guys again.

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Ross . 2016-06-10

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Tryed to take some of our order with him and the deliver driver did not like it when I ask him for it would not order from them agen

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Kirsty . 2016-06-10

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Food turned up nearly an hour later than stated it was cold and after I had paid the driver came back claiming I had only given him ,£1 will never order from there again.

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Sara . 2016-06-06

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Although the meal was delivered promptly, the order was poorly executed. The fries had no cheese with them and the pizza was cold and definately not thin & crispy. Tbey should rename their pizza base soggy & undercooked.

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A . 2016-06-05

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Got the order wrong - didn't include salad as requested and paid for and also sent full sugar Coke rather than diet. Also - very poor quality meat. Avoid this place.

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Matt . 2016-06-01

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Ordered BBQ chicken base and came with tomato base and only one pizza had mixed peppers instead of two. Usually food is very good from this takeaway but today was not so good

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Dylan . 2016-06-01

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Took over an hour for the delivery of so called food . Will not be using again ..

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Faye . 2016-05-29

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Two hours later still waiting for delivery. Disgusted

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Dean . 2016-05-29

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Poor. Over a hour wait when it said 40 minutes initially. Food wasn't warm and generally not good.

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Rob . 2016-05-28

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We had a takeaway meal from Chefs although not our first. We all had the chicken and donner kebab on naan bread and as usual it was superb. Tasty fresh and delivered quickly. If you like kebabs try this one.

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henchcook . 2016-05-19

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The food was lovely but I asked for bbq sauce on the kebabs and they all came without any sauce so they all seemed very dry.

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Emma . 2016-05-15

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The orders were wrong! We ordered tacos and didn't receive them! It was extremely expensive and wasn't very nice

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Kurtess . 2016-05-14

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Great! Food was hot and delivered in good time. Thanks guys!

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Wendy . 2016-05-11

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Ordered a burger with fries, Mexican quesadilla with chicken, a fudge cake and a can of pop. When the order came they had forgot the pop and cake so had to call them... man on phone very rude.. saying well I gave it him ..I'll ring him.. and put phone down on me. No sorry. When I opened my Mexican quesadilla. .. it was rock hard, burnt and hardly any filling. My sons fries looked like yesterday's left overs. Dry and over cooked. I rang them and the customer service was absolutely disgraceful. He argued with me for 6 mins. He kept repeating they are supposed to be well done.. people dont like them soggy. like I said I'd ordered this dish from them many times and it's never burnt like this. I said if it was previously like this I wouldn't of kept re-ordering. He said there is nothing I can do... you cannot get a refund as you order through just eat. I said I don't want money I wanted a replacement .. he said no I cannot. He said I cannot do nothing as I just take orders. I said you work for them so you can tell the manager.. after this went on and on. . I said forget it ... I'm leaving a review. He said ok I'll send a replacement. I did not receive this. Not happy.

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Brandon . 2016-05-08

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Ordered a burger with fries, Mexican quesadilla with chicken, a fudge cake and a can of pop. When the order came they had forgot the pop and cake so had to call them... man on phone very rude.. saying well I gave it him ..I'll ring him.. and put phone down on me. No sorry. When I opened my Mexican quesadilla. .. it was rock hard, burnt and hardly any filling. My sons fries looked like yesterday's left overs. Dry and over cooked. I rang them and the customer service was absolutely disgraceful. He argued with me for 6 mins. He kept repeating they are supposed to be well done.. people dont like them soggy. like I said I'd ordered this dish from them many times and it's never burnt like this. I said if it was previously like this I wouldn't of kept re-ordering. He said there is nothing I can do... you cannot get a refund as you order through just eat. I said I don't want money I wanted a replacement .. he said no I cannot. He said I cannot do nothing as I just take orders. I said you work for them so you can tell the manager.. after this went on and on. . I said forget it ... I'm leaving a review. He said ok I'll send a replacement. I did not receive this. Not happy.

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Renee_Harvet . 2016-05-08

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Garlic bread !!!!!! The clue is in the title GARLIC !!!!!!!!!!!!!!!!!!!!!!

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Gav . 2016-04-24

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Delivered really quickly, potato wedges weren't the best but overall meal was amazing

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Carl . 2016-04-23

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