Chase Hotel in Nuneaton and Bedworth

Saturday, Rugby international on so was very busy at bar and the venue. Prices of beer not cheap. The kids working were under pressure, needed more bar staff..

Came to the chase to make the most of a cold gloomy day. Staff were inviting, food was great and atmosphere was warm (just what I needed). Christmas decorations looked great!

Quiz is lots of fun, Olu is great! Mark served us today - brilliant :)

A table for 11 for a celebration meal. Great service, loved the sizzling platters, meals stayed hot, everything cooked as we asked for. Would recommend to one & all

Place was empty. Yet waited an hour for 5 dishes plus 1 kids order. Defo won't be going ruined my birthday. Only one vegetarian option also big issue too.

Lovely food and really well priced.

Love this place and the food is delish. George is a particularly helpful staff member and is always very friendly

I visited with family for a birthday celebration and we had a large table of 15 guests, so understandably, there was a request to pre-order. On arrival, we were asked if we were ready for our food. We waited around 50-odd minutes until we finally started to receive it - not a good start. I ordered fish, chips & mushy peas and, quite frankly, instantly regretted it. Even those around me said it looked awful. When putting my fork on the fish, it flaked apart in strings. The portion size wouldn't feed an ant, my chips were soggy and anemic and the whole of my food was lukewarm, at best. Everyone else's food was also lukewarm but they still tucked into it, largely because many were mac & cheese & lasagna. To give an idea - by the time I was able to ask a waitress to take it away, my son had already eaten his, saying, 'it was nowhere near too hot so easy to eat it quickly." The waitress served everyone else's food while I waited for mine and then realised I didn't have mine, apologised and came back with it. It'll start with this - it looked very bad; however, despite the portion size not fit to feed an ant again, I didn't want to be "that person". I don't like doing so as it is. What happened to The Chase providing decent sized portions? This isn't a one-off either, as I visited last week for another birthday meal and the portion size wasn't even adequate! Woeful. NEXT - It is currently 03:05am. I have been awake since 2am, doubled up with stomach pains and, well, let's not go any further than other to say, I'd like to be sat on the sofa but I'm shat on the toilet. Thank you 🙏 And while we wait for the Manager to ask me to send an email, I'll share the questions I'm sure others here would like to know: - How long have your portion sizes been unreputably inadequate? The only food worth ordering is the burger, but the reviews indicate that your staff can't cook beef! - When serving food, especially fish, questions need to be asked why common sense does not prevail. 15 plates of food were BLATANTLY left aside and forgotten about after having a 2nd roasting under the lamp. WHO THE HELL PUTS GREENE KING PROFITS BEFORE THEIR CUSTOMERS? A poorly operated establishment does. - I'm positive Greene King enforce a "final check" policy for when food leaves the kitchen, which leads me to believe the intention was to send overcooked and cooled down, sub-par portions. - I absolutely DREAD sending food back to a kitchen in fear of tampering, food poisoning or whatever else. I am not suggesting anything has happened here but given how poorly I am right not on this Saturday morning, I thought it was worth a mention. - £34.97 for mains & £19.17 for desserts is a substantial wedge and with that wedge, you'd expect a reasonable amount of food. My saving grace is that I'd dread to imagine how poorly I'd hav been if they served the food at a respectable portion size. Let's not get started on the drink prices, hence why we had one! It's such a shame that a menu created by the brewery cannot be propped up by good quality service. Twice in a week on I've visited recently and after last night and my current situation, it will MOST CERTAINLY BE THE LAST. I think you need inspecting. I suspect things are very different to the 5 star rating of your last inspection, 14 months ago.

Daughter’s 16th Birthday and the staff and food were amazing! Thank you to our waitress Eli she was very polite and helpful. Thank you all

Nice afternoon stop at The Chase. I can recommend the Prior Life IPA

Great pub for watching sport. Good range of beers. Good food and value for money. Arrived late afternoon and ordered steaks from the competent bar staff.Was served by the attentive and professional Karen who returned to ask if all was OK.

Never had a bad meal until today I had the millionaire burger and my daughter had plain cheese burger both were overcooked had a refund for one burger as I ate my meal but my guts after I got home warranted a full refund

The quiz is great, food is nice, drinks are nice, service is nice, would recommended to anyone, great night out, come along

Great service, the food was good, staff were very helpful would come anytime again. Recommend to anyone who wants good food and service

Served by Charlie,very friendly and welcoming. We come her often with family and friends. Nice food and good atmosphere

Lovely pub. Came for the quiz on Thursday and had an amazing time. Matt brought our food out and was very helpful. 10/10 would come again!

love the pub quiz here so much! well worth a night out on a thursday :)

Banging food and quiz Amos Mosesss

The food was very nice but arrived not as hot as I would have liked it.

I had a fantastic experience at The Chase Hotel pub, and a big part of that was thanks to Bruno. He was working front of house when we visited, and his service was outstanding. Bruno was quick to run food and serve drinks that we ordered through the app, always with a friendly and professional demeanor. His efficiency and positive attitude really stood out and made our visit even more enjoyable. I highly recommend stopping by the pub at The Chase Hotel—you'll be in great hands with Bruno!

Very enjoyable Danny was very helpful

Amazing place to go amazing service from Bruno !!! Great guy very helpful !! Would defo come back

Excellent service considering how busy it was.

We visited friends at their home. Only stayed 1 night

Stopped here 4 occasions now with a total of 16 nights, Service is brilliant from Melanie, food is class, I have stopped in 7 other hotels in the area and this is the best one for all round package

Great service from Justin. Always happy to help. Lovely food and atmosphere.

Great food staff so helpful . Great for family

Hi we visit here 3-4 times a week for food the service is excellent, the food is fantastic value, Justin is really friendly and always remembers my order. 5 stars

Emily made me feel at home, really comfortable environment and I enjoyed myself. I will definitely be back in the future and tell my friends! Thanks again

After a previous disappointing experience, we were graciously given the opportunity to revisit the establishment following a conversation with the management. During this visit, we opted for the burger and chick 'n' mix, both of which were served promptly and were delightful in taste. The pricing was reasonable and the desserts were particularly exceptional, to the point where I would consider returning solely for dessert and a cup of tea.

Was just asked was everything ok?. In answer to the query, yes. I've just had the best ribeye steak I've had in a long time, highly recommended. The chef knows his meat

Excellent service. Staff friendly. Great atmosphere.

Ordered Rump steak (medium well) with salad. The salad was good. The steak was burned. Part of it to actual charcoal and it smelled burn. Inedible. I did get a ‘sorry luv’ for it.

Our visit this lunchtime was not a pleasant experience. We arrived and decided to order drinks on the app. Our drinks were left on the bar unattended until we eventually had to collect them ourselves. When we had the same issue for the 3rd order, my wife visited the bar and asked where our order was and was abruptly and rudely rebuffed by the older female member of staff on duty about how she was the only one at the bar. When the 3rd order eventually arrived, it was wrong. When the same member of staff was approached about this by my wife she received the same abrupt response from the same female member of staff. When the same member of staff delivered the correct drink, it was just plonked on the table with nothing said, all three of us thanked her but were ignored, and when called out on her lack of response, an equally abrupt and sarcastic “your welcome” followed. This member of staff had zero customer service skill and needs to learn some respect for both her customers and her elders. Thankfully the manager on duty apologised and put things right by way of a refund, can’t fault the service by the manager, but this member of staff’s attitude does not belong in the hospitality industry. UPDATE: One week later we are still waiting for the supposed refund, refunds don’t take this long especially to Apple Pay / they either didn’t do one or yet more staff training required!!!!! Fed up of being fobbed off and being asked to email them.

Large pub six of us had a very nice meal various choices on menu good service would go there again.

Been coming here for years, never disappointed. Great food, good prices, highly recommended.

Had a meal, was lovely, staff brilliant 👏

I go to the Chase as its convenient local pub. Food is what you expect from a pub chain. Drinks are a little expensive. Atmosphere is a bit hit and miss, next to college, so lots of youngsters. Lot of TVs for live sport, but never enough bar staff regardless what's on.

Had a lovely meal celebrating my grandsons birthday. The staff were great and very helpful. Putting in lots of effort to make my grandsons birthday special. The food was lovely and really good value. We'll definitely be back

Great place for a Quiz on a Thursday night at the chase hotel. Brilliant quiz host, fantastic service with good local quality beer for everyone involved

The food is good, drinks are good, reasonably priced and the quiz is great. Come here for a good time with friends and chill out.... QUIZ!!!

Good place to go even if you just want to eat with the family. The main food was decent but desert was definitely a highlight. Overall a nice place.

Lovely food and atmosphere, just sometimes slow at the bar to get served

The chase is great value, good food. The servers are lovely and we always feel very well looked after. The servers, Leah and Molly and chefs, akis, Ivan, Harry and Hannah were awesome

Stayed for a night but didn't eat here. Room was very nice and a good price. Staff were very friendly and efficient. The pub is somewhat corporate which isn't to my taste.

Great night, quiz night is on a Thursday every Thursday ! Don’t miss it! You can grab dinner too and it’s a win win! definitely worth the visit

We come every week for the quiz, it’s fabulous. Dan’s great, the food is decent and the pints are fantastic

Family gathering. Enjoybit as there is a good menu foall generations to choose from. Service good and staff friendly and helpful.

Great staff and service from molly, Justin, angelika, from the moment we all walked in they looked after us all Thankyou

Ellie was brilliant, very attentive towards allergens and special diets, legend 🫡

Quick service, good food and great staff, especially Ellie who was very friendly and attentive

Ruby is great! Very friendly and incredibly quick service 😃

Had a great meal, service was great, Dylan was really helpful

We had a great evening at Chase - Dylan looked after us very well!

Dylan was a brilliant server. Did not fail to deliver. Well done sir 👍👍👍👍

Love the atmosphere and really enjoy doing the quiz. Great evening out!

Came in Sunday for a meal, very good food for a very good price. Served by George who was amazing, very polite and excellent service. Definitely coming back again

Came to the Chase for a family meal and had a wonderful time. Our servers Ruby and Ellie were lovely and the food was amazing as always. Would definitely recommend a visit.

Food was great as always, the service from Ruby and Ellie was spot on and can’t recommend the place enough for a nice quiet meal with good atmosphere

Food was really good Lovely and hot Good service Would recommend Great price wise too

Food was absolutely amazing and our servers Ruby and Ellie were very polite

Excellent food and value for money as always, great service from Ellie. Getting ready for the Chase quiz now with Dan the man.

Worst meal I have had here in a long time. Had a burger and it was very dry. It’s cheap food and you get what you pay for but usually it’s very good here.

Cannot fault the service from Leah a credit to The Chase team. Was encouraging to see such a reputable individual make time for the customers. Great value for money with a buzzing atmosphere.

Excellent time as always at the pub quiz!

Ellie was really good at serving soft drinks and ice water!

Great on a quiz night! Ellie is a superstar!

Disappointed to say that The Chase has gone completely downhill. Always visited and enjoyed the food in the past but our meal last week was horrendous. First of all £80 on a meal for 4 and I’ve never left a restaurant feeling more hungry! We waited for 45 minutes for the starters and probably would’ve waited longer if I hadn’t mentioned something to a waitress. I know 45 minutes may not sound like a long time but it wasn’t like the restaurant was busy! Majority of our food was left uneaten as the standard was just so below what it should’ve been. We ordered the ultimate feast starter which firstly they had no garlic bread so should’ve really got something else in place as we paid full price, the chicken wings were the most vile chicken wings I’ve ever seen / tasted, it was clear that the food was not fresh just simply frozen then possibly heated in the microwave. One meal was the Tandoori Temptress burger which was the blandest burger you’ve ever tasted the onion bhaji on there was absolutely disgusting. The onion rings used to be phenomenal at the chase but now are clearly just store bought mushy frozen ones. To say we won’t be returning is an understatement so so disappointing.

Decent pub grub Good quiz night

Very impressed, staff very professional, very attentive. The staff that I saw today were brilliant, an asset to the Chase

Popped in randomly with the family. Really nice food, reasonable prices, and a nice place to be.

Kira is an absolute super star/ saint. Thank you

Doing the quiz with my family , absolutely lovely atmosphere

I went here with family today. Place is spacious and pretty nice looking. The food was average. Nothing special about it, but it also wasn't awful.

Really liked this place Food was great and the service was excellent

Stayed in hotel for 2 nights , lovely clean room and comfy bed. Couple of niggles... only 1 coffee sachet and 2 tea bags in room on arrival-had to ask for more as we'd travelled over 100 miles, and wasn't going to last us very long. Also no toilet brush in bathroom, never know when you're going to need one! Breakfast was nice, plenty of choice. Staff friendly and meals very good. Would recommend and would stay again.

Great atmos all round really, and a quiz! 🤩

Had a great evening at the quiz- great service by Matt and Dan.

Good food great value for money excellent service friendly staff

Great service great friendly staff came here for partners 43rd birthday very welcoming defo recommend thank you to molly lilly Emily for making our evening so lovely thank you kat and family

Great value food, service is always good, really friendly staff, Emily served us tonight and was so friendly and helpful. Quiz night is always good fun but can get busy so worth booking a table in advance.

Great overall experience!! Service, food and atmosphere Thanks guys

Hard to find a table wouldn't take a 50 pound note .

Our go to for a family lunch or dinner

Staff are really helpful and happy to chat. Food is very good and very quick service. This is now my third stay for work. Rooms are really nice. Breakfast is superb. Not a big fan of the connecting rooms as you can clearly hear the person next door. But room rates are very reasonable and I will definitely be staying again.

Came here tonight for the England game and the atmosphere was brilliant, all the staff including the security were amazing and friendly even given how busy they were. Food was amazing, had the flamin grill steak and it was probably the best steak I’ve had in the last 6 months. The staff in here are very welcoming and very helpful. Thank you for the hospitality and for accommodating during a very busy night. Will return again

Kira was amazing, attending our table all night, saved my friends phone and was professional throughout 5 stars to her!

We ate from the two mains for £13.99. I had the sizzling gammon with jacket potato and my husband had his favourite fish and chips. Both were excellent, served to us with very little time to wait, and overall a good experience.

Great venue to watch the soccer ball. Good quick pub grub. Ellie and her team of super staff were very accommodating throughout. I recommend the brownie. Ellie was particularly brilliant serving us. Thank you!

Really lovely food and atmosphere - ellie was great!

Nice and spacious friendly place! Came down and stayed overnight in the hotel. Would definitely stay and eat there again

Came if for breakfast this morning, food was amazing and Rebecca's service was impeccable. Five star as always.

1st time here and was very impressed. Value for money was excellent. Will return most definitely.

The food was lovely, the bar man couldn't take a joke, but it's cool. The atmosphere was good but there was quite a bit of security on so

Having great fun at the quiz, very welcoming and great host!

Usually come for the quiz! On every THURSDAY! brilliant atmosphere, great company and wonderful night!

Great quiz night - we come every Thursday Great atmosphere! Delicious food and great service !

Fantastic pub maybe as usual x -Livin' The Whole Life

Stayed two nights b&b, reasonably priced with good beds, very clean room and an excellent choice of breakfast. Meals are also available from lunch time till 8:30pm and are good quality. I would happily recommend this hotel

Great place to go for food and drinks with the family!