Based on 419 opinions finded in 2 websites
Based on 419 opinions finded in 2 websites
Opinions
Large portions, delicious meals. Favourite thing of all, the complimentary bread with sides of spicy sauce and yogurt.
Vernej Dornelly . 2024-04-19
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Staff are very welcoming and friendly, Food is always 👌 the best love this place
A&S brotherz tvvee m . 2024-04-13
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If you're looking for the best tasting turkish food then this is the place... genuinely great food!! The atmosphere is pleasant and staff very friendly. This is not of those over the top decorated places which only attract the social media posting show offs. This is a restaurant for those who enjoy and appreciate good food. Excellent!
F R . 2024-04-06
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the smoky flavour is so unique and delicious. delivery service is prompt.
Edmark Maestrecampo . 2024-03-28
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We ordered the Charcoal Special today, and it was delicious. Compliments to the chefs as the food was cooked perfectly.
Guney Direkoglu . 2024-03-20
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Average food, service and atmosphere. The prices are on bit higher end for the similar food around the area
Adnan Sherani . 2024-03-05
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This place is very reasonable compared to the other local Turkish restaurants. I use them via Uber eats and also eat in too. I have always been happy with the level of service and quality of food. Staff are friendly and always remember my choice! I have tried the other nearby Turkish restaurants and unlike them this place offers good prices, you are not rushed to leave. Complimentary meze, salad and bread are plentiful. You are not pressurise to order expensive dishes and no hidden charges either . The other local restaurant I went to I had a terrible experience, bill arrived with hidden charges and despite receipt saying “no service charge “ I was charged service charge! This place is different and I shall continue going there and ordering via Uber eats too Good luck guys and carry on doing a good job!
Chubby Skywalker . 2024-02-24
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Hlo sir How are you This side is harsh Choudhary I am looking for a restaurant job I have experience of a restaurant job as waiter and I have also experience of a club job So if you have any vacancies in your restaurant plz contact me or reply me back I will wait for your reply Thanku so much sir
Harsh Choudhary . 2024-02-22
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Great evertime its the only Turkish place I use
Dawn Totok . 2024-02-13
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The service is as impeccable as the food. A top-notch dining experience!
Aleksey Shishaev . 2024-01-30
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most take away food i order never disappointed on time delivery very professional
Aksar Hussain . 2024-01-03
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Delicious food, probably the best kebab I have ever had. Quick delivery as well by their staff. 10/10, will definitely be a regular customer from now on.
Kostas . 2023-12-26
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They are ignoring to take order
Salem Ahmed Ali . 2023-12-20
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Food took nearly an hour to arrive and we are 5-7mins away plus its Thursday night. When it did it was cold and had a hair. Called to rectify and told to "maybe" get a refund from just eat. Just eat won't refund. AVOID
Dione Lynch . 2023-12-07
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Excellent Turkish. Very good portions, excellent flavour and cookery. Meat tender, crispy and beautifully charcoal-scented. Friendly staff and fair prices. Platters are particularly good value.
Martin Noutch . 2023-11-25
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Was treated to a delicious lunch by my colleague. I had the turksish tea, mixed turkish salad and creamed chicken, was decent.
Janelle Fordjour . 2023-11-11
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We found this place by chance on Google maps as we were looking for somewhere near the excel for dinner for 5 of us. Food was amazing, portion size is huge and they refused service charge when we tried to add it on. Great find.
Laura Richardson . 2023-11-09
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I would like to recommend to anyone this amazing place. We tried many Turkish restaurants, but this is exceptional. We usually ordering online at Uber Eats, but today went in the restaurant to buy food and take home. Food is extremely delicious, staff super friendly 10/10. Meat always fresh and tasty, I’m not a person who likes rice, but this rice I could eat all box on my own. Definitely NR 1 for our family and friends.
Oksana Lysaja . 2023-10-24
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Nice little turkis restaurat with delicious food
Camelia Vasiac . 2023-10-15
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Place with good atmosphere and taste
Maryam Siddiq . 2023-10-12
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The Addana is tasty but that’s all in rest is very expensive and the portion is very small not enough for a lunch or dinner, no seasoning for the rice or salad. Very disappointed with it.
S. Alexandra . 2023-10-12
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Service was excellent, food was tasty and enjoyable, the premises was impeccability clean on our visit.
doug scrimshaw . 2023-10-11
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Lovely food.. Little bit pricey....
Dr. Nahrin Zoha . 2023-10-02
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Went in lunch time. Food was below average,so was service. Adana kebab was to salty. Hardly any cheese in sigara boregi.the waiter was wearing slippers. Not recommended.
Md Habibur Rahman . 2023-09-28
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Lovely food always fresh and delivered quick.
that girl . 2023-08-23
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Good food, price a little expensive. 4 pieces lamb chops meal with rice n salad is £21 (2023). Some times they give you old rice. Salad at times not washed thoroughly. It depends on the employees. It's a good place overall but can be hit n miss at times
Sami Rifia . 2023-08-10
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been coming here for years they never disappoint, portions are huge, everything is freshly made and service is fast and very friendly staff. this will always be my number 1 turkish restaurant 10/10 only bad thing is i didn’t have any space for backlava after my food 😔
Sabina Adochitei . 2023-07-30
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Enjoyed the food. Cooked properly, good portion and reasonable price.
Masud Rahi . 2023-07-29
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Excellent quality. Good customer service and very nice seating
Godfred Okyere . 2023-07-06
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Very good food,recommend to anybody,I'll definitely go back... Best turkish takeaway/restaurant in East London , my favourite , I tried most of them , they are all the same , except this one
Eric Hommeric . 2023-07-02
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Went for a quick lunch meeting with a Friend and was so happy I did, prompt service with fantastic relaxed vibe, my friend was able to get a table by a electricity outlet so even got a 50% charge! I Highly recommend 😜
Daniel Naphtali . 2023-06-17
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Ordered Chicken and rice and great taste. Good job guys
Yo Diac . 2023-06-16
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Great find while going to see the west ham parade. Food was delicious 😋
Nancy Hunt . 2023-06-13
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Quite nice food, just didn't like the mint in garlic sauce, and the chicken Donner kebab was a bit dry
Alk4sas . 2023-06-11
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Me and joseph went to the restaurant and ate some nice kebabs
Barathi Curry . 2023-06-01
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Nice charcoal grilled Turkish food! The meat is well flavoured and cooked too.
ema abdi . 2023-05-08
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Took the staff recommendation and had the chefs special for 4 people and it did not disappoint. The best meat platter I have had I a very long time.
0anthonyh . 2023-05-01
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We always go there the food service is 100/100 staff are very friendly, especially (Ali 100/100) food, quality getting better day by day keep it up and will definitely come back again family friendly 👍🏽🏆🥇
Jahangir Ali . 2023-04-26
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Awesome food and great value . Recommended
Yousuf Al Azad . 2023-03-10
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We went there this evening after our weekly badminton, we have ordered 2 charcoal special. When the main dish came unfortunately I bite the lamb chop and blood came out from inside. I checked inside the meat I could clearly see that the meat was undercooked. Called the waiter then he called the manager and he was saying that how it should be. Then I asked him why blood coming out? It’s under cooked then he only took that lamb chopped from my hand and said he will change it. One of my mate said change the dish. I no longer could stay there as I felt disgusting, felt like through up. The meat was cold I’m sure it did not reach the minimum temperature as UK standers.
Mohammed Mamun-ur-Rashid . 2023-02-02
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I’ve had this Turkish several times both as takeaway and eat in and I believe it’s the best I’ve had at a really great price too
Pippa Evans . 2023-01-30
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I dare say a great place to have lunch in East London..😋
J. Oshodi . 2023-01-20
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I ordered one platter , according to their menu , the price is £33.00 , however, online price is £36.00 , I agreed to pay £36.00 but they charged £38.99 , In the delivery box they sent menu where the price was mentioned £33.00 , I think they are misleading the customer ..
Md Zahidul Alam . 2022-12-13
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The lady that served was friendly an nice. The food was alright. The portions were big which was great. Doner was ok, it had lots of fat and gave you a very oily taste because of its fat.
Γιωργος Ζερβακης . 2022-12-08
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Not cheap but food is ok could be better
Juan Banderas . 2022-11-25
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This restaurant does the best Turkish platter I've had. Never disappoints, great quality and service every single time.
Sadiah Maryam . 2022-10-13
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Excellent food. We could not even finish it, how much we ate😋
Jan Gregar . 2022-09-25
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Stopped off here for a take away a couple of months back. I walked in just before closing time, I asked for a doner kebab and was given a doner and chips. When I statated I'd only asked for a doner kebab, I was told that he'd wrapped it so it was too late! I wasn't given the chips for free which thinking back I should have. By the time I got home the chips were stone cold...didn't eat them so I can't really review them. However the doner meat was weirdly dry, but with cold white fat on it...dry but greasy! The salad was wilted guess as I'd got there at the end of the day it had been sitting out way too long. I usually go to the The Kebab House in Wanstead (5*).....I'm definitely going to refrain from using The Charcoal Restaurant no matter how much I fancy a kebab! (Yuk!)
Over-50-and-fussy . 2022-09-11
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We use it fairly often for takeaway- food is really good ..am sure portions getting smaller EDIT ONE YEAR LATER Dropping to one star from 4 If you want some rice with slivers of some kind of meat mixed in, lots of small chicken wings and virtually no.other meat and pay 40 for the privilege then look no further .chips included Will.not use again
Tony Mckenzie . 2022-08-29
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The food is horribly salty and the stuff is so rude to customer. The owner Nafzat, take my advice to remove the Mehmet nephew who is only one enough to destroy your businesses.
Go with me people . 2022-08-10
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Quite possibly the tastiest Adana kebab I’ve ever had. Superb…will definitely be back. Complimentary sweet at the end too. Can’t fault the service and great value for money considering it’s such a generous portion
Helen W . 2022-07-21
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Do not come here ! I wasted my money ordering the iskender plate it came out cold, the meat was old and stale. The mixed shish was mediocre, the meat had no marination to it no flavour. I told the waiter that the food for the Iskender was horrible and she blamed it on the yoghurt being cold that’s why it was not served hot. I have eaten the Iskender plate else where and was it was amazing but not like this.
Dina Serry . 2022-07-03
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Not that impressed. First time and I think the last I’ve ordered from here . Taramasalata was just pink watery mess. No substance to it at all , the meat, I had mixed kebab, was nice, but for should have been plentiful for £14 . It wasn’t . The side salad I chose NO tomatoes , what did I get ? A tub of tomatoes and cucumber. Where was the cabbage , the onion ??? The other dish ordered was a cucumber yoghurt garlic dish. That too went straight in the bin with the tarra. Bland and flavourless. Charcoal is not for me I’m afraid
Deborah Morton . 2022-06-26
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Very good food, nice staff. Great turkish cofee. I recommend the place.
Wojciech Zielinski . 2022-06-13
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Food nice clean good service
Paul Marler . 2022-06-01
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Price wise very small amount kabab 😕and not that fresh taste but I love their salad that’s why giving 2 star
Raheel - rahil World . 2022-05-29
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I got doner for £5.90, and was worth the price for the amount of food they give.
KA . 2022-05-24
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Lovely hidden gem, the meat was a little bit dry but the service was great altogether.
Robi Hammond . 2022-05-07
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Loved the atmosphere, staff was very friendly . Loved it.
Shibu Abraham . 2022-05-04
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It was amazing food great service. The whole family loved it. Will Definitely come back again.
Esteban Gonzalez . 2022-04-15
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Ordered our dinner from here. I must say food was fantastic, came wrapped with foil and it was nice hot. Ordered the charcoal special platter. Will visit the restaurant to eat in next. I would recommend you to try.
Emran Hussain . 2022-04-15
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Got a takeaway from this restaurant. The chicken dishes (Donner, shish and breast cubes) were quite tasty. The meat counter parts however weren't great. The service in the restaurant was splendid - they gave complimentary sweets! In Newham! The waiting staff were also fabulous. The restaurant is usually quiet so there isn't a wait and there are plenty of seats (I saw some extra seats at the back in case you want to be away from the road). Also, car parking shouldn't be an issue as the leisure centre next door has free parking. Overall a decent local restaurant/takeaway.
Mr Robot . 2022-03-31
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I truly enjoyed their beyti kabab and the firendly service. The chef is phenomenal.
Fatih Yegul . 2022-03-26
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Customer service was great but food was far from great. I ordered yoghurt grilled lamb but it was not grilled in the oven instead, just given half warm.
Taniya Yasmin . 2022-03-21
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We would highly recommend this place for hungry kebab lovers. Every time we work at excel we will be back.
369zoee . 2022-03-21
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Lamb shish from £6 went to £15??? Nah, that's the end of me ordering from there.
M M . 2022-03-11
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Very poor have had food from this place before….see the picture of what was delivered . £8 for this very poor value hate the think what £14 for the large would be
Chris Taylor . 2022-02-20
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We ordered Falafel with hummus, Mix Donner kebab, Mix shish kebab. We really enjoyed our food. Our favourit is mix Donner kebab. Can't go wrong with that.
Farjana Eva . 2022-01-03
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Food mediocre, the adana kebab had spices that gave it strange orangey color, dry and didn't taste of anything so couldn't eat, the chicken donor was average
Iram Malik . 2021-12-30
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It is the perfect place to relax ,and eating very good food,it is nice and clean, staff are very friendly with costumer I will definitely recomand 10 stars
Florin Cheta . 2021-11-22
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Sin lujos, solo excelente cocina turca. Buenos precios.
Jose Luis Quintero . 2021-11-05
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Visit frequently, the food and service is good!
Sheful Ullah . 2021-10-12
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Ordered delivery, food arrived in 30 minutes, hot and tasty, if i had 1 criticism would be sauce portion way too small for x large kebab.
Stephen Roberts . 2021-10-10
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This is the best Turkish restaurant in Newham!
Vijith Vijay . 2021-08-25
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Excellent food , good size portion, quick service not a fancy looking restaurant but great for a meet up
andy thrower . 2021-07-28
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Very nice grilled chicken and rice. Rice portion is very small though.
Lydia Edia . 2021-07-22
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The customer service is good. The portion size is 2 times smaller and more expensive than in similar establishments. Meat is 70% fat. Overall I wouldn't recommend as a place to go to eat
MAM 1274 . 2021-07-08
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We wasted £22.84!! First of all they missed one of the items we ordered, the hummus!! Secondly all the items were cold and in a messy presentation! The chicken burger was blend and didn’t taste like nothing! We even asked if they could send us cutlery for two since we are in a hotel but they didn’t!! We wasted our money and we definitely never buy from this restaurant again! So disappointed!!! Don’t waste your money!
Jenia H . 2021-05-24
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Great service, great food, great price. Will definitely come again.
Natalie N . 2021-05-22
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Fresh and generous portions. Ordered to collect. Located beside Newham leisure centre. Parking can be difficult as its a busy main road. But we'll worth it.
Zarina Me . 2021-05-09
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Everything was testing delicious
Manuel Piatesi . 2021-04-29
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Disaster I went pick up ordered. name piter asked him how long he says 5 minutes. 2 uber delivery comes and pick up order they were after me. After 20 minutes asked him is ready or not. He said( No) but you can cancel in other driver will pick up. Absolutely not professional and he doesn't love his job he shouldn't be there in first place.
Simon Rarih . 2021-04-24
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I had this week falafel like a stone.
Mushfique Islam . 2021-03-18
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This place usually has amazing food. However my recent order was covered in mould. The guy tried telling me it was garlic powder. I have yet to receive a refund. It's disappointing as I order fairly frequently but won't be ordering again.
A Smith . 2021-03-15
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The staff is very cool. The food is very good, fresh, it is very clean and impeccable service. The waiting time is very short. Thanks
Nistor-Vlad Cristian . 2021-03-10
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Second time when I ordered here. The first time food was ok, nothing special, like any other shop with average quality. Second time food was delivered in 11minutes from placing the order. But was cold and tasteless, probably reheated for a few seconds. Even if it's close to where I live and I don't have to wait too much there are many other Turkish restaurants in the area who offer better quality. Definitely I would not order again and I do not recommend.
Petru . 2021-03-07
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It is the most amazing charcoal ever, so tasty so delicious I ordered from the same restaurant like a 100 times and it never stops amazing me, my favourite is the yogurt chicken dish it is so tasty and the hot platter 😋 ghhh out of this world D-E-L-I-C-I-O-U-S
Vanesa R. . 2021-02-27
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This is my local restaurant. I always order from here. Love the foods. Good service as well.
di Rah . 2021-02-23
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Great presentation. Great packing and Great taste. I loved the fresness of the fish, salad, bread and fries. The one thing that I would have liked was grilled calamari instead. Definitely a favourite for a next time order for me!
F J . 2021-02-15
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Did not deliver on just eat, scam company, bought previously without an issue, waste of money and time, do not order.
Ben B . 2021-02-12
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Food was lovely. Service was good. Parking a bit of a ballache.
Fatima Ali . 2020-12-09
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Absolute worst delivery ever. Spend a decent amount of money in the hope to receive chicken chops and rice. Got deliver kebab (I guess it was chicken? couldn't even taste it) and fries. No bread, no salad, no sauces. Really disappointing and not what I'm used to from Charcoal in the past. Consider twice before ordering here
Martin Kromkamp . 2020-12-06
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Horrible liars kept saying they made food fresh and it just will take another 10 minutes. It took them more than an hour to serve from E13 to E13. But when the food arrived, it was good food, even the chips were fresh, well-seasoned food. They need to change their delivery service.
19Cassiopeia . 2020-12-06
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Ordered direct from restaurant much cheaper than deliveroo. Tasty and delivered sharpish. Will order again.
Naheed Adam . 2020-11-06
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Friendly, good food, good portions. The establishment was clean and tidy. Rest room could do with improvements.
Maria Altius . 2020-10-05
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ORDERED A 1KG OF LAMB SHISH AND RECEIVED 360g, are you having a laugh? lost a long term customer over some meat, shame on you with your bad customer service on the phone.
Jen Glow . 2020-10-01
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My wife had her Xmas meal here a few years ago and said she enjoyed it and was very nice. So I tried a Donar Kebab take-a-way. Worse Doner Kebab in 53 years. Small bits of fatty lamb. Definitely not from a vertical rotisserie and came with rice to pad the container out. Came with thin flatbread, not pita. Sorry, but it was horrible and no donor I recognise.
southw882 . 2020-09-21
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Got the £12 cold meze platter, which was missing the olives that were promised. The couscous seemed freshly made. Overall generous portions on the platter; but somewhat lacking freshness and a feeling of quality. There was far more sauce than bread to dip it in. Also purchased their falafels, these came with a very generous serving of houmous. However the falafels were of a disappointing quality, and seemed defrosted. It's cheap and cheerful, but there are better options out there for Turkish food.
Tom Bombadil . 2020-09-14
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Ordered last night doner kebab-it was full of fat.Very disappointed with quality.
O Gladkova . 2020-08-24
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Fairplay wasn't expecting it to be as good as it was. Ordered 3 big platters and I picked it up after ages as I was running late elsewhere but the food was still so warm and didn't even go dry. It was my first and if I'm ever down near there again I'll definitely be popping in. Family really enjoyed the meal. Thank you guys
Sal . 2020-08-03
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862 Opinions
The lady in the till was not friendly and nowadays they don't accept cards. Their behaviour towards the customers is quite disrespectful. The worst customer service I ever encountered.
cookedlambsaladmeatchickenrice